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Introduction
The term Business Environment refers to the totality of all the relevant forces external, to and beyond the control of, an individual business enterprise and its management. These forces, despite being externally located, continue to exercise a significant and meaningful influence on the life and growth patterns of individual enterprises. Business environment can be classified into two major categories: the economic environment and the non-economic environment. The non-economic environment refers to social, cultural, political, legal, technological factors etc. In todays business environment, considerable skill and dexterity is required in adjusting, coping with and managing the environment of business.
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The micro environment consists of the players in the companys immediate environment that affect its ability to serve its markets, specifically the company itself, the suppliers, market intermediaries, customers, competitors, and the public. The company itself consists of several interacting departments, all of which influence managements decision-making. The company faces several types of competitors: desire competitors, generic competitors, product form competitors, and brand competitors. Impact on the companys ability to achieve, its objectives: financial, media, government, citizen action, and general and internal, people. All these factors make up the companys micro environment and influence its business decisions.
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