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links, monitors, and controls primary enterprise resources like manpower, machine, material, methods, market and money Enables corporate houses to readily change their processes to adapt to the ever changing business scenario Provides expertise in industry specific business processes
Operational initiative
A foundation for performance and cost improvement via integration
Organizational initiative
To initiate a major organizational change within the company
Technology
IT is making the transition from a supporting operational entity to becoming a strategic competitive tool.
Information Fragmentation
Information is typically spread across numerous computer systems, each housed in individual business unit, office, factory or region. This results in redundant data, and there arises a need for re-entering or re-formatting data.
Interoperability problems exist between individual systems.
Information Integration
At the core of an ERP software system, is a single comprehensive database, which streamlines the flow of information throughout the business, thereby eliminating redundancy of data.
The database collects data from and feeds data into, modular applications that support virtually all of the
AN ERP SYSTEM
Sales & Delivery
C U S T O M E R S
Financial
Manufac -turing
S U P P L I E R S
Employees
Characteristics of ERP
ERP (Enterprise Resource Planning) systems typically include the following characteristics:
An integrated system that operates in real time (or next to real time), without relying on periodic updates A common database, which supports all applications. A consistent look and feel throughout each module. Installation of the system without elaborate application/data integration by the Information Technology (IT) department.
Characteristics of ERP(contd.)
Example
A warehouse in Singapore enters a customer order
Sales forecasting, which allows inventory optimization Chronological history of every transaction through relevant data compilation in every area of operation. Order tracking, from acceptance through fulfillment Revenue tracking, from invoice through cash receipt
Matching purchase orders (what was ordered), inventory receipts (what arrived), and costing (what the vendor invoiced)
They eliminate the need to synchronize changes between multiple systemsconsolidation of finance, marketing and sales, human resource, and manufacturing applications They bring legitimacy and transparency in each bit of statistical data. They enable standard product naming/coding.
They provide a comprehensive enterprise view (no "islands of information"). They make realtime information available to management anywhere, any time to make proper decisions.
They protect sensitive data by consolidating multiple security systems into a single structure.
PRODUCT FEATURES
HUMAN RESOURCE MANAGEMENT SYSTEM -- Payroll, Benefits, Human Resources, Pension Administration, Time & Labor ACCOUNTING AND CONTROL -- General Ledger, Payables, Receivables, Asset Management, Projects, Budgets, Expenses, Cash Management -- Treasury Management -- Materials Management -- Supply Chain Planning -- Service Revenue Management -- Procurement -- Enterprise Performance Management -- Project Management
Reduced obsolescence
Reduced overtime Having the figures to make decisions Having accountability throughout the organization Improved quality of life
LIMITATIONS OF ERP
The processes that are in practice in the organization need to be modified to suit the ERP package. The software may initially seem a little complicated, owing to the wide variety of functions it integrates Software logic and company strategy needs to match.
SUCCESS STORIES
Autodesk (computer aided design software maker) Reduced delivery time from two weeks to less than 24 hours
Fujitsu Microelectronics Reduced the cycle time for filling orders from 18 days to 1.5 days Time to close financial books from 8 to 4 days