IPC Installation and Data Download

IPC Install and Data Download PSO Info Days Salt Lake City
mySAP CRM
mySAP CRM IPC Installation and Data Download
IPC Installation IPC Data Download from R/3 to CRM IPC Data Download from CRM to Mobile SCE setup (Configuration Engine) Data Model for Pricing and Configuration
SAP America, Inc. 2003, mySAP CRM IPC Installation and Data Download 2
IPC Installation
Two Important installation scenarios (a) CRM Online (b) Mobile
(a) CRM Online Scenario Installed along with CRM Server installation. Primarily used for * Online CRM Applications * Internet Sales and Service * CIC (Customer interaction Center)
(b) Mobile Scenario Primarily for Offline scenario. Installed on each Laptop running CRM Mobile Sales and Service Application.
IPC Installation (CRM Online)
CRM Online-System IPC Server Middleware
Workplace
Internet Sales
CIC
Marketing & Campaign
Online Client
IPC Installation (CRM Online)

Important information Refer IPC installation Guide for details Set Middleware Parameter PricingType as per your needs (Transaction - R3AC6) Set IPC Parameters File. Admin.bat is the front-end GUI utility for this activity Make Sure you install/update all the User Exits. Keep Track of IPC Patches and consistently update IPCPatch.jar
Use Admin.bat to test the Database Connection

Use SXE_Log.html to check any installation problem
IPC Installation (Mobile)
Data exchange:
Master Data (Address, Products, etc.) Sales- Service Documents Sales Pricing Engine (SPE) Sales Configuration Engine (SCE) Customizing-Information Daily Delta-Information
CRM Online-System Middleware
Mobile Client
IPC Offline Client

IPC Installation (Mobile) I

Important information Install Java Run-Time Environment (JRE 1.3.1_05 and higher) before starting CRM installation. (Refer OSS note 433855) Install IPC Engine by executing SPEInstall.bat (The Latest version corresponding to a Service Pack is available in a directory under SAP\Mobile, which is created after running Dev Env upgrade) Set IPC Class Path Parameter _JPI_VM_OPTIONS (Refer OSS note 433855) Set IPC Parameters File. Admin.bat is the front-end GUI utility for this activity. Use Admin.bat to test the Database Connection also. Continued
IPC Installation (Mobile) - II

Important information Make Sure you install/update all the User Exits. Keep Track of IPC Patches and consistently update IPCPatch.jar Check Registry Area under HKLM\Software\SAP\MSA\SPE and HKLM\Software\SAP\MSA\SCE Check Mobile\bin\SXE_Log.html to find any installation problem. Execute SPC.bat and test sample Document Creation. SPC uses IDES and SCE uses SCEKBS database. Check their creation. Run SQL Profiler in the Background while starting the Mobile application. There should be lot of SQL statements under I-net Driver area indicating IPC initialization
Data Download from R/3 to CRM

Steps to download data from R/3 to CRM
(a) Prepare CRM for Customization Download

(b) Download Pricing Customization (c) Execute the Report /SAPCND/RV12N001 (d) Download Pricing Conditions

Prepare CRM for Customization Download
Identify all Pricing Procedures relevant for download to CRM, and check their details in R/3
Specify Price Procedure Determination Settings in CRM IMG For all Relevant pricing Procedures, check Access Sequence Fields. Not all R/3 fields are supported by CRM e.g VKBUR, MATKL. Follow these steps to map additional R/3 fields Use the maintenance view V_CND_MAP_CNVFLD in CRM to check the existence of mapping. If not available create new Z fields and map to remote R/3 fields. Go to IMG Setting CRM->Basic Functions -> Pricing -> Define Settings for Pricing ->Field Catalogs and add Z fields in the Field Catalog

Download Pricing Customization Trigger Initial Load of object DNL_CUST_CNDALL from R/3 to CRM (Transaction R3AS) In case of multiple clients, download DNL_CUST_CNDALL for 1st client and then download following objects for rest of the clients DNL_CUST_CND DNL_CUST_PRC DNL_CUST_FGD SAP recommends to delete DNL_CUST_CNDALL in other clients. It will download all customization data from R/3 to CRM.

Execute the Report /SAPCND/RV12N001
Execute this Report after Initial Load is finished

Set Application = CRM, Usage = PR, select Conversion of Customization from R/3 to CRM and execute it. Typically there are missing parent keys in the downloaded data. This step will correct all that data. Set Application = CRM, Usage = PR, select all the check boxes in the first section Select Objects to be generated and execute it. It will create all Condition Objects and Tables. It creates CRM and CDB table for each Condition (including 500+ customer tables). Naming Convention for CRM tables is CNCCRMPR + SAP (< 500) /CUS (> 500) + xxx (number) Select Delete Inconsistent Customizing and execute it. It will clean up everything inconsistent.

Download Pricing Conditions Basically all the data in Axxx table of R/3 which needs to be downloaded to CRM. For A001 to A500, there are standard Download objects available with names like DNL_COND_Axxx. (Use Transaction R3AC5 to get the list) For A501 to A999, create additional Adapter Objects. Fill in all the details as DNL_COND_Axxx object. After that in the section Tables/Structures, change the Table name to required A table. Trigger the Download (Transaction - R3AS). Use R3AM1 to monitor the status of download. Verify all the data in corresponding CRM table CNCCRMPR + SAP/CUS + xxx
Data Download from CRM to Mobile

Steps to download data from CRM to CDB/Mobile (a) Download Pricing Customization from CRM to CDB (b) Execute the Report CND_MAST_GEN_TRANSFER_OBJECTS (c) Download Pricing Conditions from CRM to CDB
(d) Create Replication and Publication Objects

Download Pricing Customization from CRM to CDB (a) * Go to table SMOFOBJECT, filter on OBJCLASS = CONDCUSTOMIZING and OBJNAME = CRM* Pick up all entries and create a variant in R3AS4 and execute it. * Unlike R/3 to CRM, there is no report like /SAPCND/RV12N001 for this scenario. As everything is already corrected and generated in previous steps

Report CND_MAST_GEN_TRANSFER_OBJECTS This report can be used to created Condition tables in CDB an Related BDocs. Naming Convention of a condition table in CDB is CMBCCP + SAP(< 500) /CUS ( > 500) + xxx (Table Number) e.g. CMBCCPSAP004, CMBCCPCUS903. CDB tables are generated by /SAPCND/RV12N001 execution also. If you want to create and repair again for CDB scenario, this report should be used for table creation. After checking created tables, select following options and execute the report Generation Synchronization Bdocs Activation Synchronization Bdocs Define Secondary Index for Mobile Clients It will create and Activate all sBdoc which are a must for data distribution with CDB and Mobile Clients.

Download Pricing Conditions from CRM to CDB Basically all the data in CNCCRMPR(SAP/CUS)xxx table of CRM which needs to be downloaded to CDB. For 001 to 500, there are standard Download objects available with names like CRM_CCPSAPxxx. (Use Transaction R3AC5 to get the list) For 501 to 999, create additional Adapter Objects. Fill in all the details as CRM_CCPSAPxxx object. After that in the section Tables/Structures, change the Table name to required 500+ table number. Also, link the appropriately generated Bdoc. Trigger the Download (Transaction - R3AS). Use R3AM1 to monitor the status of download. Verify all the data in corresponding CDB table CMBCCP + SAP/CUS + xxx

Create Replication and Publication Objects There are already Replication and Publication Objects for Customizing download. Additionally, create Subscriptions and assign them to a site for data distribution to Mobile Client. For all Condition tables > 500, create Replication Object for each Synchronization BDoc. As per Customer needs, either create Bulk or Intelligent Replication Object. Create one Publication for all BULK Replication Objects. Create a corresponding subscription and assign to Sites.
For each Intelligent Replication, create Publication and Subscription objects and assign them to site.
ConnTrans at Client end will bring the data to Laptops. Create a sample document using SPC.bat to verify the consistency.
SCE Setup (Configuration Engine) - I

Important information No additional software installation Download following additional Objects from R/3 to CRM SCE It will download all Knowledge Bases defined in R/3 and bring to CRM Online database. Check table COMM_SCEKB to ensure proper download of all the versions of a knowledge base. Download Objects from CRM to CDB CONFIGURATION It will download all Knowledge Based from CRM and bring it to CDB. The data is downloaded in 3 tables SMOSCEKBHD - Header Table to KBs SMOSCEKBI - Initial Load info for KBs SMOSCEKBD - Delta Load info for KBs
SCE Setup (Configuration Engine) - II

Important information Create new Subscriptions for each KB and assign to site. Optionally Activities on Laptops Based on SMOSCEKBHD, all KBs will be initialized If there is a data in SMOSCEKBI and SMOSCEKBD, then all the data will be imported to SCEKBS database by Import Manager. After Importing the data in SCEKBS database, data from IDES tables will be deleted. SMOSCEKBHD will be the link between IDES and SCEKBS database.
Pricing
Order
An order is entered The system determines the pricing procedure based on sales organization, distribution channel, division, the document pricing procedure type assigned to the order type and the customer pricing procedure type assigned to the customer. Looks at the first condition type in the pricing procedure.
If a match is found, the price/ discount/freight... is added to the order, and the system goes to the next condition type in the pricing procedure.
Pricing Procedure
Condition Type
If no price records are found, SAP goes to the next condition table in the sequence.
Access Sequence
Determines the access sequence defined for the condition type
Condition Table
Looks at the first condition table (set of keys) of the condition type. Looks through the pricing master records to find one with key values that match the values within the order.
Pricing Masters
Price Procedure Determination
Configuration of Sales Doc Type: OR

Doc. Pric. Proc : A
Customer Master Sales Order (OR) Customer 9900-XX

Sales Area Document Pricing Procedure Customer Pricing Procedure
Cust. Pric. Proc : 1
Pricing Procedure RVAJUS is Determined
Pricing Procedure Determination

Customer Pricing Procedure Mobile Client: Table SMOKNVV, Field KALKS Document Pricing Procedure Mobile Client: Table SMOTVAK, Field KALVG
Pricing Procedure Determination Mobile Client: Table CDBC_PRCPROC_DET

SALES_ORG DIS_CHANNEL DOC_PRIC_PROC CUST_PRIC_PROC PRICING_PROCEDUR
O 50000101
10
RVCEU3
Pricing Data Model (Mobile and CDB)

Pricing Procedure
CDBC_P_CN_PPD CDBC_P_CN_PPDT Pricing Procedure
CDBC_P_CN_PP CDBC_P_CN_PPT
Pricing Procedure Controls
Pricing Data Model (CRM Online)

Pricing Procedure
PRCC_COND_PPD PRCC_COND_PPDT Pricing Procedure
PRCC_COND_PP PRCC_COND_PPT
Pricing Procedure Controls

Condition Types
CDBC_P_CN_CT Condition Types
CDBC_C_T681 CDBC_C_T681T
Condition Table Meta Data
CDBC_C_T681E
Condition Table Fields

Condition Types
PRCC_COND_CT Condition Types
/SAPCND/T681 /SAPCND/T681T
Condition Table Meta Data
/SAPCND/T681E
Condition Table Fields

Condition Types with Access Sequences
CDBC_C_T685 CDBC_C_T685T Condition Types
CDBC_C_T682 CDBC_C_T682T
Access Sequences
CDBC_C_T682I
Access Elements
CDBC_C_T682Z
Fields in Access Sequences

Condition Types with Access Sequences
/SAPCND/T685 /SAPCND/T685T Condition Types
/SAPCND/T682 /SAPCND/T682T
Access Sequences
/SAPCND/T682I
Access Elements
/SAPCND/T682Z
Fields in Access Sequences
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IPC Installation and Data Download

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IPC Installation and Data Download

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IPC Install and Data Download PSO Info Days Salt Lake City

mySAP CRM IPC Installation and Data Download

mySAP CRM IPC Installation and Data Download

IPC Installation (CRM Online)

CRM Online-System IPC Server Middleware

Marketing & Campaign

IPC Installation (CRM Online)

Use Admin.bat to test the Database Connection

IPC Installation (Mobile)

CRM Online-System Middleware

IPC Offline Client

IPC Installation (Mobile) I

IPC Installation (Mobile) - II

mySAP CRM IPC Installation and Data Download

Data Download from R/3 to CRM

(a) Prepare CRM for Customization Download

Data Download from R/3 to CRM

Data Download from R/3 to CRM

Data Download from R/3 to CRM

Execute this Report after Initial Load is finished

Data Download from R/3 to CRM

mySAP CRM IPC Installation and Data Download

Data Download from CRM to Mobile

(d) Create Replication and Publication Objects

Data Download from CRM to Mobile

Data Download from CRM to Mobile

Data Download from CRM to Mobile

Data Download from CRM to Mobile

mySAP CRM IPC Installation and Data Download

SCE Setup (Configuration Engine) - I

SCE Setup (Configuration Engine) - II

mySAP CRM IPC Installation and Data Download

Determines the access sequence defined for the condition type

Price Procedure Determination

Configuration of Sales Doc Type: OR

Customer Master Sales Order (OR) Customer 9900-XX

Cust. Pric. Proc : 1

Pricing Procedure RVAJUS is Determined

Pricing Procedure Determination

Pricing Procedure Determination Mobile Client: Table CDBC_PRCPROC_DET

Pricing Data Model (Mobile and CDB)

Pricing Procedure Controls

Pricing Data Model (CRM Online)

Pricing Procedure Controls

Pricing Data Model (Mobile and CDB)

Condition Table Meta Data

Condition Table Fields

Pricing Data Model (CRM Online)

Condition Table Meta Data

Condition Table Fields

Pricing Data Model (Mobile and CDB)

Fields in Access Sequences

Pricing Data Model (CRM Online)

Fields in Access Sequences

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