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By : Mohamed Shefeeq

Sunday, May 06, 2012

Organizational behaviour is concerned with people's thoughts, feelings, emotions and actions in setting up a work. OB deals with
The study of human behaviour. The interface between human behaviour and the organizational context, and The organization itself.

Sunday, May 06, 2012

Organizations achieve their goals by creating, communicating and operating an organizational behaviour system. Organizational behaviour system defines organizational structure and culture and explains their impact on employees.

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Sunday, May 06, 2012

The model that a manager holds usually begins with certain assumptions about people and thereby leads to certain interpretations of organizational events. There are mainly four models:
Autocratic Model Custodial Model Supportive Model Collegial Model

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Manager has the power Employees required to follow Increasing dependence on boss High human cost

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focuses better employee satisfaction and security employee dependence on organization economic rewards and benefits employees are happy and contented

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depends on 'leadership employees will take responsibility develop a drive to contribute and improve them 'Support' the employee's job performance feeling of participation and task involvement

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team concept management is seen as joint contributor 'self-discipline contribution towards their work enthusiasm in employees' performance

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Autocratic

Custodial

Supportive

Collegial

Basis of Model

Power

Economic resources

Leadership

Partnership

Managerial- orientation

Authority

Money

Support

Teamwork

Employee result

psychological

Dependence on boss

Dependence on organization

Participation

Self-discipline

Employee needs met

Subsistence

Security

Status and recognition

Self-actualization

Performance result

Minimum

Passive cooperation

Awakened drives

Moderate enthusiasm

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The selection of model by a manager is determined by a number of factors such as, the existing philosophy, vision and goals of manager.

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Interpersonal roles
Figurehead Leadership liaison

Informational roles
Monitor Disseminator spokesperson

Decisional roles
Entrepreneur Problem solver Resource allocator negotiator
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