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Strategic Planning
The process of developing and maintaining a strategic fit between the organizations goals and capabilities and its changing marketing opportunities. It involves defining a clear company mission, setting supporting objectives, designing a sound business portfolio, and coordinating functional strategies. If you fail to plan, you are planning to fail.
The annual and long-range plans deal with the companys current businesses and how to keep them going.
Corporate level
What is a Mission?
Mission statement are enduring statements of purpose that distinguish one business from other similar firms. A clear mission statement acts as an invisible hand that guides people in the organization. It identifies the scope of a firms operation in product and market terms. It promotes a sense of shared expectations in employees and communicates a public image to important stakeholder groups in the companys task environment.
Objectives Vs Goals
Objectives are the end results of planned activity. They states what is to be accomplished by when and should be quantified if possible.
The achievement of corporate objectives should result in the fulfillment of the corporations mission.
In contrast to objectives, a goal is an open-ended statement of what one wishes to accomplish with no quantification of what is to be achieved and no time frame for completion.
New products
Product Development
Market Development
Diversification
Marketing department actions can increase purchasing costs, disrupt production schedules, increase inventories, and create budget headaches.
Jack Welch, former CEO of GE, Companies cant give job security. Only customers can!
Demographiceconomic environment
Intermediaries
Technologicalnatural environment
Product
Suppliers
Place
TARGET CONSUMERS
Price
Publics
Promotion
Politicallegal environment
Competitors
Socialcultural environment
Market Segmentation
The market consists of many types of consumers, products, and needs, and the marketer has to determine which segments offer the best opportunity for achieving company objectives. Consumers can be grouped and served in various ways based on geographic, demographic, psychographic, and behavioral factors. A market segment consists of consumers who respond in a similar way to a given set of marketing efforts.
Market segmentation dividing a market into distinct groups with distinct needs, characteristics, or behavior who might require separate products or marketing mixes.
Market Targeting
The process of evaluating each market segments attractiveness and selecting one or more segments to enter. A company should target segments in which it can profitably generate the greatest customer value and sustain it over time. Most companies enter a new market by serving a single segment, and if this proves successful, they add segments. GM says that it makes a car for every person, purse, and personality.
Market Positioning
A products position is the place the product occupies relative to competitors in consumers minds. Market positioning arrangement for a product to occupy a clear, distinctive, and desirable place relative to competing products from competing brands and give them the greatest strategic advantage in their target markets. Thus, marketers plan positions that distinguish their products from competing brands and give them the greatest strategic advantage in their target markets. The company first identifies possible competitive advantages on which to build the position.
Price
List price Discounts Allowances Payment period Credit terms Target customers Intended positioning
Place
Channels Coverage Assortments Locations Inventory Transportation Logistics
Promotion
Advertising Personal selling Sales promotion Public relations
Buyers Viewpoint
Planning
Develop strategic plan Develop marketing plan
Marketing Implementation
A brilliant marketing strategy counts for little if the company fails to implement it properly. Marketing planning addresses the what and why of marketing activities, implementation addresses the who, where, when, and how. Many managers think that doing things right (implementation) is as important as, or even more important than, doing the right things (strategy).
Successful implementation depends on how well the company blends its people, organizational structure, decision and reward systems, and company culture into a cohesive action program that supports its strategies.
Set goals
Measure performance
Evaluate performance
What is happening?
Why is it happening?
Marketing Control
The process of measuring and evaluating the results of marketing strategies and plans, and taking corrective action to ensure that objectives are achieved. Operating control involves checking ongoing performance against the annual plan and taking corrective action when necessary. Strategic control involves looking at whether the companys basic strategies are well matched to its opportunities.
The marketing audit is a major tool for strategic control. It is a comprehensive, systematic, independent, and periodic examination of a companys environment, objectives, strategies, and activities to determine problem areas and opportunities.