with a full range of business consulting and outsourcing services

STRATEGY & IT CONSULTING

INTEGRATED ROADMAP
Business Process Reengineering SYSTEMS INTEGRATION ENTERPRISE APPLICATION INTEGRATION PACKAGE EVALUATION & IMPLEMENTATION
CRM m-Business SCM ERP E-Procurement

T O T A L O U T S O U R C I N G S O L U T I O N

VERTICAL PRESENCE Energy & Utilities Automotive and Aerospace Financial Services Healthcare Life Sciences Hi-tech & Discrete Mfg Retail & Distribution Technology Telecom Transportation and Warehousing

e-Business

Enterprise Architecture Definition

CUSTOM APPLICATION DEVELOPMENT

Design Develop Test Deploy

BUSINESS PROCESS MANAGEMENT Progeon Ltd. An Infosys subsidiary

Industry Specific Processes Cross-industry Processes

INFRASTRUCTURE MANAGEMENT SERVICES REENGINEERING AND MAINTENANCE INDEPENDENT VALIDATION SERVICES BUSINESS CONSULTING

We use a Global Delivery Model (GDM) based on performing work where it makes the most economic sense
Client Location / PDC
Discovery Project
Analysis and planning High level design User interface design Project co-ordination Onsite testing Implementation

Offshore Development Centers

Project
Project management Detailed design Coding Testing Documentation

Intelligent Project breakdown Leverage extended workday Leverage cost efficiencies

Post implementation support

Rapid reaction support

Post implementation support

Bug fixes Warranty support Maintenance

Scalability

Best of Breed Talent

Process Specialists Domain Experts Project Managers

Global Deployment and Support Skill Accessibility and Predictability Reduced time to market Ownership Costs

Technologists

Superior Program Management Skills Global Infrastructure and Communication Links

Our pride .. Process and Quality

Data and process driven operations are important both in delivering great quality output and in managing our scale

CMMI Level 5

2000 1999

ISO 9001/AS9100

BS7799 PCMM

1997

Malcom Baldrige

1993
CMM Level 5 CMM Level 4 ISO 9001
1000 employees On an average, over 98.5% of our defects get detected before they are shipped for testing at the client location 2500 employees 4000 employees

Infosys Excellence Initiative

10000 + employees

Six Sigma Balanced Scorecard 58000 + employees

Delivered defects at different levels of CMM *** CMM Level Level 1 Level 2 Level 3 Level 4 Level 5 Infy PCB (Dev) Minimum (Def/FP) 0.150 0.120 0.075 0.023 0.002 0.00 Average (Def/FP) 0.750 0.624 0.473 0.228 0.105 0.0146
Maximum (Def/FP)

4. 500 3.600 2.250 1.200 0.500 0.0261

*** Source IEEE Computer Society: Software Process Assignment

Industry Pain Points High product development cost and time. Poor collaboration across supply chain partners Lack of real time visibility into supply chain events High Inventory Inflexibility to accommodate customer initiated changes in the production schedule. Inability to meet delivery schedules Poor Customer experience Poor asset efficiency Numerous quality problems High IT overhead

the list is not exhaustive!

The Infosys Value Proposition

30~50% cost reduction 35% development productivity 20-30% faster implementations; World class On-Time & On-Budget metrics 35-40% cost reductions 30% improvement in product development time 35-50% product design cost reduction Accelerated Process improvements 50% Infrastructure Management Cost Reduction 10% increase in infrastructure availability

Application Development & Maintenance Services

Enterprise Applications (like SAP , Oracle Apps)

Product Life-cycle & Engineering Services

Infrastructure Management Services

35-50% cost reduction plus 5% annual productivity improvements

Business Process Outsourcing