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INTRODUCTION
Knowing people communicate with themselves and others Understanding knowledge can be used to explain and interpret the process of Communication in everyday life Developing Skills Using this knowledge and understanding to communicate more effectively
Communication is a process by which information is exchanged between individuals through a common system of symbols, signs, or behavior.
Effective Communication: The successful exchange of information between individuals. Effective Communicator: An effective communicator is successful in establishing an active two-way link with another individual or group.
Small group
Three or more people (3-12) Ideal group size is 5-7 people. Positive Characteristics: Creates a better product if everyone actively participates. Enhances creativity. Negative Characteristics: Coalitions can form Majority and minorities can form Slackers ( leadership meeting, brainstorming, prayer meeting)
Interpersonal
Involves two people. Getting to know some on personally. Sharing ideas and information on a one-on-one basis. Formal or Informal Also known as dyadic communication Dyad a unit made up of two parts ( interviews, conversations, intimate communication)
Mass
Many people, in different places, at different times can receive the same messages. Electronic Media, Television, Internet ,Film / movies & Radio Newspaper & Magazines Feedback is delayed primarily at this level.
Intercultural
between people of diverse cultures and ethnicity. communicating across social subgroup, in tourism
Organizational (Corporate)
take place among members of an organization. Public ( business, government, Responsibility to keep audiences official purposes, attention is on the Speaker. educational) Takes place when people gather in a unit that is too large for everyone to be able to talk and contribute. Feedback from the audience is primarily non-verbal. Heckler: one who agitates the speaker. (speeches, debates)
MODEL OF COMMUNICATION
A transactional model of communication Source: Wood, J. T. (2009). Communication in our lives (4th ed.). Belmont, CA: ThomsonWadsworth
An interactive model of communication Source: Wood, J. T. (2009). Communication in our lives (4th ed.). Belmont, CA: ThomsonWadsworth
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A linear model of communication Source: Wood, J. T. (2009). Communication in our lives (4th ed.). Belmont, CA: ThomsonWadsworth
Interpersonal Communication
communication between several people. This form of communication may range from the impersonal to the very personal.
Oral Communication
Face-to-face conversations, group discussions, telephone calls, and other situations in which the spoken word is used to express meaning. Advantages of oral communication Promotes prompt feedback and interchange in the form of verbal questions and responses. Is easy to use and can be done with little preparation.
Interpersonal Communication
Listen; give attention Paraphrase & summarize Define terms Build rapport; trust Show empathy; respect Remember messages are verbal, visual, vocal
Groups usually produce more and better solutions to problems than do individuals working alone.
Small group communication is the transitive process of creating meaning among 3 to 15 people who share a common purpose, who feel a sense of belonging, and who exert influence on each other.
Speak clearly & succinctly Encourage others to speak Dont monopolize Listen well; paraphrase Stick to topic/task Human relations skills
Public communication, also known as public speaking, involves communication between a speaker and an audience. Public speaking is always purposeful. An audience-centered speaker thinks about what she or he is trying to get from an audience. For example, what the audience should know or be able to do by the end of the speech Inform you about a topic; Persuade you to change your beliefs, attitudes, values or take action; or Entertain you for enjoyment purposes only
Practice the speech Practice the speech some more Enunciate the words practice those you are not familiar with Speak clearly and loudly while looking at the audience Watch your body language in a mirror while practicing
Conclusion
Communication proses evolved an active listening, speaking and observing. Speaking need a skill to convey many accurately, therefore the key to develop a skill is by repeated practice.