2002 Book N

TPM

TPM ACTIVITY REPORT

Award for TPM Excellence 2002
First Category

GUALEGUAYCH, REPUBLICA ARGENTINA

GUALEGUAYCH PLANT February 2002

UNILEVER

INTRODUCTION
Introduction
World today is a small place to live, to compete. But at the same time it offers big chances to grow: plenty of challenges and opportunities are in front of us. Communications, technology, the strong trend to improve everyday life, the globalisation of the market, have made consumers satisfaction- achieved through innovation-, excellence in manufacturing and instant product availability become key for business success. Unilever de Argentina recognises its manufacturing operations as one of the key success factors for getting a sustainable competitive advantage. In order to fulfill the above mentioned purpose, the Company has adopted TPM, a programme focused on identifying, reducing and, above all, eliminating every loss in the different stages of the process. TPM is also the tool for becoming a flexible, cost-effective and lean organisation with a quick response to the market. TPM aims at finding the very start of the problem. It makes the organisation work on genba: all people, regardless their hierarchy, get involved in solving a particular problem. Thus, the organisation becomes more democratic; everyone is part of the solution and, consequently, people are motivated, their passion and talent reach the maximum expression for the benefit of the whole Company. TPM is a cultural change. Finally, TPM is strongly focused on RESULTS, key element for Growth and for being more competitive every day. TPM programme started in 1999 in line 1, Senzani line, of Packing Hall, as a Pilot line. The kick off took place on 1st November , 2000. Nowadays the programme has become the umbrella for the implementation of other coexisting programmes -ISO 9002 , ISO 14000, ISRS ( International safety rating system). The organisational structure of the factory has also been aligned to TPM pillars. This report shows the methodology and the activities of the programme, based on its eight pillars, as it is being developed in Gualeguaych factory. It also reflects what we have learned and what our next steps are in this challenging route.

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UNILEVER DE ARGENTINA S.A. - PLANTA GUALEGUAYCH

REFERENCES
COMPANY HISTORY AND DEVELOPMENT
1 - 2 - 3 - Area of Business and Regions.

Chapter name
From tea and ice cream to shampoo and toothpaste, we've got brands to meet the everyday needs of consumers. Foods Our Foods division will now be known as Unilever Bestfoods, following the integration of Bestfoods which was acquired in 2000. It comprises the following categories: Dressings and Spreads; Tea; Health and Wellness; and Ice Cream as well as the global Foodservice business. Our Foods division generates more than half of Unilever's sales. Unilever Bestfoods' strength in foods lies in our ability to tailor products to different markets as well as to anticipate consumer trends and demands. Home and Personal Care Our Home and Personal Care division comprises eight categories: Deodorants, hair care, household care, laundry, mass skin care, oral care, personal wash and prestige products.

Chapter colour

Our brands cater to consumers everywhere and we produce products for a vast range of requirements and conditions from laundry soap bars for consumers using river water to tablets for the most advanced washing machines. From the most essential in personal care products to the luxury of our fragrances, Unilever has a range of brands that match the diversity of our consumers.

Chapter number + Page number

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UN IL EVER DE ARGENTIN A S.A. - PLANTA GU ALEGUAYCH

CHAPTER COLOURS. CHAPTER CHAPTER CHAPTER CHAPTER CHAPTER

I II III IV V

CHAPTER

VI VII VIII IX X

CHAPTER

XI XII XIII XIV

CHAPTER
CHAPTER CHAPTER CHAPTER

CHAPTER
CHAPTER CHAPTER

NUMBERING

V-18

ORIGINAL CHAPTER AND PAGE NUMBER

V-18

CHANGED PAGE

V-18A
2

ADDED PAGE

UNILEVER DE ARGENTINA S.A. - PLANTA GUALEGUAYCH

REFERENCES

GRAPHS
For improving Graph Title Good Subject

Aimed at Managers
Aimed at Supervisors Aimed at Operators

For taking action

Quality Index
0,35 0,3 0,25 % 0,2 0,15 0,1 0,05 0 Objectives 1999 0,32 1999 2000 0,32 2000

Actual 2001 0,15 Actual 2001

Target 0,3 Target

Colour for year 2000 Colour for year 2001 Colour for year 1999 (Benchmarking)

Colour for Target

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UNILEVER DE ARGENTINA S.A. - PLANTA GUALEGUAYCH

MAIN INDEX

Company history and development. Policy and goals. TPM organization. Focussed improvement. Autonomous maintenance. Planned maintenance. Quality maintenance. Early equipment management. Education and training. Office TPM. Safety, health and environment. Results. Having fun.

I II III IV V VI VII VIII

IX
X XI XII XIII XIV

Glossary

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UNILEVER DE ARGENTINA S.A. - PLANTA GUALEGUAYCH