Académique Documents
Professionnel Documents
Culture Documents
Types of Errors:
1.Gender/Photo Mismatch 2. Age/Photo Mismatch 3. Poor Quality or Incorrect Photograph 4. Name and Address Error 5. Name and Address Transliteration Errors 6. Relationship Error 7. Incomplete Address
1.Gender/Photo Mismatch
Scenario :
Operator gets confuse to identify the gender and name of the resident in cases like Leela Krishna, Radha Krishna, Rammy Singh, Prasanna etc. Operator unable to identify the gender in case of child/infant. The possible mismatch in this scenario will be like below.
Possible Resolutions:
Dont hesitate to ask gender of children/Infant. Check POI and cross check with enrolment form.
Question Bank:
1. Find the gender in this case:
1. 2. 3.
2. Find the error in below enrollment a. male against female b. female against male
c. no error
2. Age/Photo Mismatch
Scenario :
As per POI operator enter details without cross checking details. Improper Information from resident on age and date of birth.
Importing the details of one resident from KYR ,and taking another person photograph and age.
Entered Male against female Photo and given Year of Birth is not matching with person in the photo
Entered Female against Male Photo and given Year of Birth is not matching with photo
Possible Resolutions:
Operator has to check the enrolment form and POI for age and date of birth.
Any dought regarding Age and date of birth(DOB) confirm with resident. Before finalising the enrolment ask the resident to re-check the details For Illiterate residents, operator has to read out the complete details clearly
Question Bank:
1. Operator can enter the age approximately without checking the enrolment form and without interacting with resident. a. Yes b. No 2. Photo mismatch will occur generally in the following case a. Entering the details of one person and taking others photograph b. Without checking, whom details are entered and who came for photograph. c. In infant cases without confirming with infant/child parents. d. All of the above
Background is not proper and photo-lighting is bad. Resident not seated properly during the photograph capture. Resident wearing cap, sunglasses, weil, scarf during photograph capture. Residents not looking into the camera, during photograph capture.
Incorrect Images:
Blurred Image
No Face
Dark Glasses
Possible Resolutions:
Operator has to check background-setup, proper lightning and seating arrangement of the resident. Operator has to adjust the camera in right position before capturing the photograph of the resident. While capturing the children photograph, operator has to instruct the parents to assist their child for getting proper photograph. Background should be white and neat. Distance between resident and camera should be 1 feet, for good quality photograph.
Question Bank:
1. Neutral expression include:
a. Without smile b. Closed Teeth c. Open eyes d. All of the above
Typing name and address without checking the form and POI document for spelling and complete information. Residents ask short name instead of full name, operator does as per the resident request. Resident wont produce the proper Proof of Address (POA) Operator enters address details in short forms like Bldg for building, Rd for Road, Opp Meaningless for Opposite etc.
Address
Possible Resolutions:
Operator should check the POI, POA and filled in application form for correct name and address of the resident.
Question Bank: 1. Which one is incorrect in the below address format a. James C/O David Rd no: 30, SK Nagar b. Rajesh C/O Rahul Road Number 38, Hydernagar 2. With the pincode, the application can auto suggest Village/Town/City field a. True b. False
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After typing details in English, operator directly goes to the next field without checking transliteration Phase. At the time of typing House number, operator types in numeric, but in the transliteration it will not come in correct local language. While typing the words in English like Opposite, Besides, Statue, Near etc.
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Possible Resolution:
After typing every field operator should ask the resident to check the transliteration in local language. While entering the House number in transliteration phase, copy the same content from English phase and paste the same. For quick access of the same content for same family members copy the content into word document and do copy paste from that document.
Question Bank: 1.What is conversion of the demographic data captured in English (dominant language of Aadhar client) to any Indian official Indian languages (such as hindi, tamil, telugu etc) called
a. Basic Transliteration
b. Basic Translation c. Editing d. Reviewing 2. Google IME is a local language IME.
a. True
b. False
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6. Relationship Error:
Scenario:
During the enrolment operator types in relationship of the resident without proper information.
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Possible Resolution:
Operator should check with the resident in the relationship field what to be mentioned Operator can keep C/o to every resident default in case of doubt. Before finalising the enrolment ask the resident to re-check the details For Illiterate residents operator has to read out the complete details loudly
Question Bank: 1. In case of guardian the relationship will be a. S/o b. D/o c. C/o d. None of the above 2. Find the error in this case a. Photo not clear b. Relationship wrongly mentioned c. Name wrongly typed d. None of the above
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7. Incomplete Address:
Scenario:
Operator used shortcuts to enter the address. Operator will not check the POA and form provided by resident.
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Possible Resolution:
Operator should not use shortcuts to enter the address of the resident. Operator should communicate with enrolee regarding change of address in POA and type in the actual address mentioned in the form and POA. Before finalising the enrolment ask the resident to re-check the details
For Illiterate residents operator has to read out the complete details loudly
Question Bank: 1. Find the error in the below case a. Chowhan singh
Begumpet, Hyderabad.
b. Anil kumar Plot no 229, Sai Nagar, Hyderabad c. Shivaji Shinde House No. 1-267, A.G. Colony, Hyderabad
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2. Find the correct address a. Rahul Seth S/O Ramlal Singh Seth Plot No 546, Bhagyanagar Colony, Hyderabad, Andhra Pradesh 500011.
b. Chulbul Pande
S/O Vijayraj Pande F. No. 111, H.No. 1-8-32 Opp. Mansion house, Hyderabad. c. Arjun Bhagwath
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Thank You
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