INFORME DE PRODUCTIVIDAD

DEL : 01/10/2022
AL : 09/10/2022

Valores

Gestiones_Todas
Tot_Ruts_Unicos
Equipo Nom_Pais Codigo_Usuario
PYME Peru dantecha 939 1,650
richardo 1564 1,609
Total Peru 2503 3,259
Colombia alissgor 1044 1,167
sabrimar 1055 1,097
Total Colombia 2099 2,264
Total PYME 4602 5,523
BLOQUEO Peru ivettsec 1451 1,537
erikamog 1635 1,921
johanacm 1280 1,304
Total Peru 4366 4,762
Colombia alejabui 538 549
carlohe 963 1,092
claupe 439 517
geroba 713 969
heidycar 959 971
jennigu 848 872
julial 1242 1,273
nimelper 1324 1,416
romsebas 834 860
yeimquin 1414 1,547
Total Colombia 9274 10,066
Total BLOQUEO 13640 14,828
VAC Peru quehidom 1305 1,337
yennyzar 1555 1,604
kimberly 1602 1,650
Total Peru 4462 4,591
Colombia anacarde 1150 1,160
crisloza 734 771
 felguz 888 948
Total Colombia 2772 2,879
Total VAC 7234 7,470
Total general 25476 27,821

Total Peru 26677 28,767

Colombia anacarde 3735 3,840
angelsar 3014 3,220
crisloza 2999 3,220
karenvar 2262 2,666
laucor 1353 1,432
felguz 497 560
marcecar 797 849
Total Colombia 14657 15,787
Total VAC 41334 44,554
PROVISION Colombia saidabui 3140 3,712
yuricard 3073 3,128
Total Colombia 6213 6,840
Total PROVISION 6213 6,840
Total general 169223 188,417
 %Productividad_Talk
Contactos_CD_CI
Contactos_CD

Compromisos

T_LOGIN

T_TALK

T_WAIT
TMO
499 622 359 10:47:51 52:33:14 44.99% 23:38:37 11:23:29
419 487 313 6:14:10 52:41:00 25.98% 13:41:21 21:17:03
918 1109 672 8:30:50 105:14:14 35.47% 37:19:58 32:40:32
419 507 377 9:20:14 55:54:32 38.91% 21:45:06 12:46:56
411 558 306 9:09:05 56:11:30 38.13% 21:25:35 15:04:11
830 1065 683 9:14:39 112:06:01 38.52% 43:10:41 27:51:06
1748 2174 1355 8:53:26 217:20:15 37.04% 80:30:38 60:31:38
454 586 348 9:19:14 53:10:36 38.84% 20:39:05 13:18:15
477 810 357 10:17:15 60:01:38 42.86% 25:43:50 15:06:44
453 677 339 8:27:18 51:03:10 35.23% 17:59:08 15:23:06
1384 2073 1044 9:24:18 164:15:23 39.19% 64:22:02 43:48:04
265 354 222 10:39:53 29:56:32 44.44% 13:18:19 6:13:27
404 596 292 10:55:32 57:52:29 45.52% 26:20:46 10:23:10
203 276 118 10:49:45 30:59:24 45.12% 13:58:59 4:51:36
314 465 251 11:09:16 52:27:34 46.48% 24:22:54 7:09:00
543 769 401 9:57:29 55:58:07 41.49% 23:13:20 9:32:37
429 804 308 12:40:33 48:53:53 52.82% 25:49:33 9:46:12
472 574 380 8:25:16 52:40:59 35.09% 18:29:07 12:17:48
431 635 281 10:56:28 57:29:20 45.59% 26:12:30 11:08:10
276 331 247 6:06:07 52:20:06 25.42% 13:18:21 16:29:10
555 1036 263 11:14:34 57:54:34 46.85% 27:07:40 11:34:04
3892 5840 2763 10:15:21 496:32:56 42.73% 212:11:27 99:25:12
5276 7913 3807 10:02:40 660:48:19 41.85% 276:33:29 143:13:16
491 667 358 10:49:25 55:38:19 45.10% 25:05:32 16:21:05
591 781 327 9:00:18 55:28:17 37.52% 20:48:49 20:35:31
387 531 299 7:50:27 61:56:05 32.67% 20:14:03 20:15:33
1469 1979 984 9:10:23 173:02:40 38.22% 66:08:23 57:12:08
512 641 321 9:21:58 68:58:17 39.03% 26:55:00 21:17:00
464 502 304 9:36:43 54:54:01 40.05% 21:59:16 10:55:57
 452 555 336 10:08:56 55:45:12 42.29% 23:34:35 10:49:22
1428 1698 961 9:41:03 179:37:29 40.35% 72:28:50 43:02:18
2897 3677 1945 9:26:00 352:40:09 39.31% 138:37:13 100:14:26
9921 13764 7107 9:39:56 1230:48:43 40.27% 495:41:21 303:59:20

5302 7696 2774 6:58:11 1073:29:03 29.04% 311:44:43 380:58:35

1381 1648 661 9:21:53 210:24:41 39.02% 82:06:06 64:07:43
1066 1262 545 9:10:12 171:37:41 38.21% 65:34:37 46:41:13
1400 1602 678 8:37:58 201:15:54 35.97% 72:23:45 44:51:58
666 797 303 9:17:07 104:34:45 38.69% 40:27:35 22:05:53
280 483 172 6:49:40 67:58:59 28.45% 19:20:26 23:32:27
150 222 105 7:35:30 42:33:46 31.63% 13:27:48 11:31:17
113 290 58 7:50:13 39:51:46 32.65% 13:01:00 10:09:30
5056 6304 2522 8:46:15 838:17:31 36.55% 306:21:16 223:00:00
10358 14000 5296 7:45:34 1911:46:34 32.33% 618:06:00 603:58:35
1179 3027 408 8:33:17 221:04:23 35.64% 78:48:03 67:11:42
1423 1445 438 9:39:00 222:21:23 40.21% 89:24:24 68:03:34
2602 4472 846 9:06:14 443:25:46 37.93% 168:12:27 135:15:16
2602 4472 846 9:06:14 443:25:46 37.93% 168:12:27 135:15:16
47477 69538 28558 8:26:27 8176:59:48 35.17% 2875:49:04 2334:02:39
 %Ocupacion
T_RINGING

%Utilizacion
T_DIALING

'%Val/Cont'
'%Cierre'
T_HOLD
T_ACW

3:44:10 6:47:16 1:56:28 0:01:35 100% 88% 72% 80%

6:13:37 2:53:58 1:00:25 0:00:04 100% 55% 75% 86%
9:57:47 9:41:13 2:56:53 0:01:39 100% 71% 73% 83%
5:44:49 4:37:03 1:07:35 0:00:08 100% 80% 90% 83%
5:02:52 4:20:30 0:57:00 0:00:00 100% 74% 74% 74%
10:47:40 8:57:33 2:04:34 0:00:08 100% 77% 82% 78%
20:45:27 18:38:46 5:01:27 0:01:47 100% 74% 78% 80%
7:29:24 3:47:49 0:56:54 0:00:14 100% 77% 77% 77%
6:30:50 4:07:38 0:45:42 0:00:00 100% 77% 75% 59%
6:41:56 2:30:42 0:50:19 0:00:03 100% 68% 75% 67%
20:42:09 10:26:08 2:32:54 0:00:17 100% 74% 75% 67%
3:16:04 0:37:36 0:19:35 0:00:00 100% 75% 84% 75%
5:15:09 4:25:04 0:51:39 0:01:04 100% 86% 72% 68%
3:08:04 2:39:58 0:27:09 0:00:10 100% 90% 58% 74%
5:16:35 4:50:19 1:01:19 0:00:00 100% 94% 80% 68%
5:05:19 7:09:12 1:25:24 0:00:38 100% 94% 74% 71%
2:32:54 2:42:41 0:26:44 0:00:20 100% 81% 72% 53%
7:07:37 3:44:21 0:52:23 0:00:08 100% 77% 81% 82%
3:16:55 5:37:33 0:53:15 0:00:03 100% 86% 65% 68%
9:23:51 1:49:43 0:35:19 0:00:00 100% 63% 89% 83%
6:38:20 1:48:01 0:32:41 0:00:17 100% 78% 47% 54%
51:00:45 35:24:26 7:25:26 0:02:39 100% 82% 71% 67%
71:42:55 45:50:34 9:58:20 0:02:56 100% 80% 72% 67%
5:46:28 1:53:41 0:38:37 0:00:23 100% 69% 73% 74%
5:31:26 1:25:53 0:55:40 0:00:03 100% 59% 55% 76%
5:21:59 6:52:05 1:05:42 0:02:12 100% 71% 77% 73%
16:39:52 10:11:38 2:39:58 0:02:38 100% 66% 67% 74%
6:00:49 3:25:59 0:43:00 0:00:13 100% 67% 63% 80%
5:16:26 4:30:05 1:00:16 0:00:03 100% 83% 66% 92%
 4:54:43 5:34:40 1:45:58 0:00:12 100% 87% 74% 81%
16:11:57 13:30:43 3:29:13 0:00:28 100% 78% 67% 84%
32:51:49 23:42:21 6:09:11 0:03:05 100% 72% 67% 79%
125:20:11 88:11:41 21:08:58 0:07:48 100% 77% 72% 72%

82:47:24 100:33:05 22:09:16 1:29:56 100% 64% 52% 69%

13:22:47 12:36:21 2:44:51 0:00:27 100% 68% 48% 84%
9:11:37 10:07:18 2:07:33 0:03:32 100% 70% 51% 84%
17:25:09 21:04:39 4:21:12 0:02:37 100% 82% 48% 87%
10:45:52 10:42:24 2:13:59 0:01:54 100% 84% 45% 84%
8:13:15 5:06:36 0:50:51 0:01:07 100% 64% 61% 58%
1:08:57 7:15:28 1:48:13 0:00:00 100% 84% 70% 68%
3:45:31 4:24:46 0:55:15 0:03:45 100% 79% 51% 39%
63:53:08 71:17:32 15:01:53 0:13:20 100% 74% 50% 80%
146:40:32 171:50:37 37:11:09 1:43:16 100% 68% 51% 74%
21:24:33 15:06:49 3:33:56 0:01:17 100% 69% 35% 39%
11:58:00 13:57:38 4:15:46 0:02:15 100% 68% 31% 98%
33:22:33 29:04:27 7:49:42 0:03:31 100% 68% 33% 58%
33:22:33 29:04:27 7:49:42 0:03:31 100% 68% 33% 58%
743:28:44 657:01:27 177:27:24 4:00:27 100% 72% 60% 68%
 '%Cont/Gest'

38%
30%
34%
43%
51%
47%
39%
38%
42%
52%
44%
64%
55%
53%
48%
79%
92%
45%
45%
38%
67%
58%
53%
50%
49%
32%
43%
55%
65%
59%
59%
49%
49%

27%
43%
39%
50%
30%
34%
40%
34%
40%
31%
82%
46%
65%
65%
37%