Gender Respondents Percentage

Male 19 59.4
Female 13 40.6
Total 32 100
Qualification
Graduation 22 68.75
Master 8 25
PhD 2 6.25
Total 32 100
Experience
0 to 5 Years 13 40.6
6 to 10 Years 17 53.1
10 Years and 2 6.3
Total 32 100
respondent COM1 COM2 COM3 COM4 COM5 COM6 COM7 CUS1 CUS2 CUS3 CUS4 CUS5 EMP1 EMP2
1 4 2 3 2 3 4 4 4 4 3 3 3 3 4
2 3 1 2 3 2 3 3 3 3 2 3 2 2 4
3 4 4 4 3 4 4 4 3 3 2 2 2 2 4
4 5 5 5 4 3 5 5 3 3 3 3 4 4 4
5 3 2 1 1 2 3 3 2 2 1 1 2 1 2
6 2 1 2 2 3 2 2 3 3 2 1 1 2 2
7 4 4 3 4 3 5 5 3 3 2 3 2 4 5
8 3 2 1 2 1 3 3 2 2 1 1 1 2 2
9 3 3 3 2 4 2 3 3 2 3 4 2 4 2
10 4 2 3 2 3 2 4 4 4 3 3 3 3 4
11 3 1 2 3 2 3 3 3 3 2 3 2 2 4
12 4 4 4 3 4 4 4 3 3 2 2 2 2 4
13 5 5 5 4 3 4 5 3 3 3 3 4 4 4
14 3 2 1 1 2 3 3 2 2 1 1 2 1 2
15 2 1 2 2 3 3 2 3 3 2 1 1 2 2
16 4 4 3 4 3 5 5 3 3 2 3 2 4 5
17 3 2 1 2 1 3 3 2 2 1 1 1 2 2
18 3 3 3 2 4 2 3 3 2 3 4 2 4 2
19 4 2 3 2 3 2 4 4 4 3 3 4 2 4
20 3 1 2 3 2 3 3 3 3 2 3 3 3 4
21 4 4 4 3 4 4 4 3 3 2 2 2 2 4
22 5 5 5 4 3 4 5 3 3 3 3 2 2 4
23 3 2 1 1 2 3 3 2 2 1 1 4 4 4
24 2 1 2 2 3 3 2 3 3 2 1 2 1 2
25 4 4 3 4 3 5 5 3 3 2 3 1 2 2
26 3 2 1 2 1 3 3 2 2 1 1 2 4 5
27 3 3 3 2 4 2 3 3 2 3 4 1 2 2
28 4 2 3 2 3 2 4 4 4 3 3 2 4 2
29 3 1 2 3 2 3 3 3 3 2 3 3 3 4
30 4 4 4 3 4 4 4 3 3 2 2 2 2 4
31 5 5 5 4 3 4 5 3 3 3 3 2 2 4
32 5 5 5 4 3 4 5 3 3 3 3 4 4 4
EMP3 EMP4 EMP5 EMP6 EMP7 ENV1 ENV2 ENV3 ENV4 ENV5 ENV6 FR1 FR2 FR3 FR4 FR5 SFP1 SFP2
3 2 3 3 3 3 3 4 4 4 4 4 4 4 4 4 4 3
2 2 2 1 2 2 2 3 3 3 3 3 3 3 3 3 3 2
2 3 2 3 2 3 2 3 3 3 4 3 4 3 3 3 3 2
3 3 4 3 2 3 2 3 3 3 5 5 5 4 3 5 5 3
3 1 2 3 1 3 1 2 2 2 3 2 1 1 2 2 3 3
2 1 2 2 2 2 2 2 2 2 2 1 2 2 3 1 2 2
4 4 3 4 1 2 3 3 5 4 4 4 3 4 3 4 5 4
3 2 2 3 3 3 3 3 2 3 3 2 1 2 1 2 3 3
3 3 2 4 2 4 4 4 3 3 3 3 3 2 4 3 3 3
3 2 3 3 3 4 3 4 4 4 4 2 3 2 3 2 4 3
2 2 2 1 2 3 2 3 3 3 3 3 3 3 3 3 3 2
2 3 2 3 2 3 2 3 3 3 4 3 4 3 3 3 3 2
3 3 4 3 2 3 2 3 3 3 3 4 4 3 3 3 4 3
3 1 2 2 1 2 1 2 2 2 3 3 3 3 3 2 3 3
2 1 2 2 2 2 2 2 2 2 2 2 2 2 2 3 2 2
4 4 3 3 1 3 3 3 5 4 3 4 4 4 4 4 5 4
3 2 2 3 3 3 3 3 2 3 3 3 3 2 2 3 3 3
3 3 2 4 2 4 4 4 3 3 4 3 4 3 4 3 4 4
2 3 3 2 4 2 4 4 4 3 3 4 3 4 3 4 3 4
3 2 3 3 3 3 3 4 4 4 4 4 4 4 4 4 4 3
2 2 2 1 2 2 2 3 3 3 3 3 3 3 3 3 3 2
2 3 2 3 2 3 2 3 3 3 4 3 4 3 3 3 3 3
3 3 4 3 2 3 2 3 3 3 3 4 4 3 3 3 4 3
3 1 2 2 1 3 1 2 2 2 3 3 3 3 3 2 3 2
2 1 2 2 2 2 2 2 2 2 2 2 2 2 2 3 2 3
4 4 3 3 1 2 3 3 5 4 3 4 4 4 4 4 5 4
3 2 2 3 3 3 3 3 2 3 3 3 3 2 2 3 3 3
3 3 2 4 2 4 4 4 3 3 4 3 4 3 4 3 4 4
3 2 3 3 3 3 3 4 4 4 4 4 4 4 4 4 4 3
2 2 2 1 2 2 2 3 3 3 3 3 3 3 3 2 3 2
2 3 2 3 2 3 2 3 3 3 4 3 4 3 3 3 3 3
3 3 4 3 2 3 2 3 3 3 3 4 4 3 3 3 1 3
SFP3 SFP4
4 4
3 3
2 2
4 4
3 3
2 2
5 5
2 2
3 3
4 4
3 3
2 2
4 4
3 3
2 2
5 5
2 2
3 3
4 4
4 4
3 3
3 3
4 3
3 2
2 4
5 2
3 2
4 2
4 3
3 3
2 2
4 2
Constructs Items Loadings(0Alpha CR AVE(0.5) (loading1^2+loading2^2/2)
COM COM1 0.935 0.945 0.956 0.784
COM2 0.904
COM3 0.856
COM4 0.865
COM6 0.78
COM7 0.961
CUS CUS1 0.745 0.81 0.863 0.613
CUS3 0.853
CUS4 0.797
CUS5 0.73
EMP EMP1 0.853 0.843 0.895 0.68
EMP2 0.779
EMP4 0.86
EMP5 0.804
ENV ENV2 0.75 0.89 0.922 0.747
ENV3 0.86
ENV4 0.89
ENV5 0.945
FR FR1 0.92 0.913 0.936 0.746
FR2 0.876
FR3 0.918
FR4 0.744
FR5 0.849
SFP SFP1 0.864 0.839 0.892 0.675
SFP2 0.778
SFP3 0.91
SFP4 0.722
 COM CUS EMP ENV FR SFP
COM 0.886
CUS 0.492 0.783
EMP 0.521 0.571 0.825
ENV 0.209 0.547 0.728 0.864
FR 0.408 0.601 0.779 0.695 0.864
SFP 0.237 0.439 0.732 0.732 0.678 0.822
 COM CUS EMP ENV FR SFP
COM1 0.935 0.597 0.545 0.291 0.417 0.285
COM2 0.904 0.335 0.414 0.042 0.238 0.105
COM3 0.856 0.645 0.375 0.137 0.33 0.011
COM4 0.865 0.398 0.442 0.202 0.387 0.144
COM6 0.78 0.047 0.347 -0.011 0.319 0.174
COM7 0.961 0.526 0.559 0.306 0.405 0.379
CUS1 0.272 0.745 0.172 0.416 0.281 0.176
CUS3 0.469 0.853 0.282 0.323 0.324 0.146
CUS4 0.449 0.797 0.372 0.529 0.436 0.355
CUS5 0.337 0.73 0.673 0.393 0.622 0.481
EMP1 0.307 0.517 0.853 0.663 0.623 0.68
EMP2 0.549 0.414 0.779 0.624 0.68 0.519
EMP4 0.513 0.413 0.86 0.689 0.672 0.61
EMP5 0.355 0.541 0.804 0.413 0.594 0.6
ENV2 -0.078 0.383 0.359 0.75 0.329 0.458
ENV3 0.093 0.664 0.498 0.86 0.552 0.48
ENV4 0.309 0.449 0.794 0.89 0.739 0.798
ENV5 0.26 0.43 0.727 0.945 0.667 0.692
FR1 0.419 0.544 0.775 0.568 0.92 0.666
FR2 0.475 0.601 0.697 0.524 0.876 0.44
FR3 0.351 0.463 0.675 0.639 0.918 0.631
FR4 0.087 0.509 0.526 0.644 0.744 0.536
FR5 0.407 0.486 0.671 0.629 0.849 0.631
SFP1 0.124 0.226 0.611 0.654 0.632 0.864
SFP2 0.147 0.288 0.507 0.569 0.417 0.778
SFP3 0.194 0.491 0.771 0.688 0.697 0.91
SFP4 0.386 0.466 0.454 0.454 0.413 0.722
 COM CUS EMP ENV FR SFP
COM
CUS 0.553
EMP 0.568 0.568
ENV 0.259 0.633 0.787
FR 0.428 0.613 0.885 0.734
SFP 0.277 0.455 0.847 0.798 0.746