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Issue 13 , Dec 2000 . PP. 34-6 .

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Osif , Bonnie , Howood , Richard. " ISO 9000 " . Library I H

Administration and Management " . V. 13 No 1 . Winter 1999. pp 37-40.

Dobson , Chris . " The Librarian's Role " , Information outlook . V. 0.3 I H
No 6 , June 1999. pp 25 – 8 .

Ibid . Op . cit P. 26. I H

Vargel , Paul . " Using the New ISO 9001 Standard to Protect and I H
Improve Profits ". Forging . V. 12 , Issue 2, March/April 2001 , pp 28-31.

Babicz . Op . cit P. 35. I H

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