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CLAVE MKT / MKT KEY DESCRIPCIÓN / DESCRIPTIÓN

35-01100E-00NA-150K CAPTURAR KIT 3501100E00NA5800

JALADERA C /INOX201/SSS/19X170/GLR643
20-000643-SSS1-9X17
KIT CORREDIZO RIEL
3606311D0SSS0000
CUADRADO/SSS/GLR6311D

CCA944 BRK 944 CANCEL DE 9 MM DE 2.00 X 2.00 NA

MOTOR P/SISTEMA AUTOM-TICOBRUKEN V3


SIST1000A
CARRETILLAS P/ SISTAUTOMATICO BRUKEN
SIST1000I
V3

CBB516SSS BISAGRA DE BAðO BRK 516 SATIN

20-00346B-0PSS-0305 JALADERA CUADRADA/340X305/PSS/BRK346B

41-RE5404-0NAT-0114 REMACHE DE 4X11.4 NATURAL CJA100


07-000993-00NA-1500 KIT CANCEL BANO/6-9MM/NAT/1.50M/BRK993

ANG.PORTCOST.S-TORNILLO/NAT/30CM/
020020500NAT0030
BRK2050

CERRADURA TUB.LLAVE/NEGRO
10-004743-NEGM-0000
MATE/BRK4743

BISAGRA BIDIMENSIONAL HIDRAULICA BRK


MBB5320
532

CHAPA DOBLE LL-MA EURONAT/PERF.3/


10-00DOMA-0NAT-0000
DOMANA
10-0000DO-0NAT-0000
CHAPA DOB. LL-LL EURO/NAT/PERF.3 /DONA

14-00FEL2-0NEG-0200 FELPA ESTAN.3HILO/NEG/1-4 X200MTS/FEL2N

CERRADURA TUBULAR 4742 PRIV NIQUEL


MCH4742NS
SATI
CCL738SSS CLIP BRK 738 SATIN

KIT CORREDIZO RIEL


36-06311D-0PSS-0000 CUADRADO/PSS/GLR6311D
CCL731ASSS
CLIP BRK 731 A SATIN

CCO662CRSSS CONECTOR CURVO GLR662 SATIN

08000PMF00000000 CARR MOSQ FLEJE EMB.MP/ PMF


08-000PME-0000-0000 CA MOSQUITERO ESPAÑOLA EMB/PME

CBH384 BISAGRA HIDRAULICA BRK 8400 / 384

CBH387 BISAGRA HIDRAULICA CBH387

CCA937 BRK 937 CANCEL DE 6 MM DE 1.50 X 2.00 NB


MCH4732NS CERRADURA TUBULAR 4732 PRIV NIQUEL SAT

BISAGRA DE PIANO/NATURAL/1.90MTS/0P
15-0PIANO-0NAT-1900
IANO

CSP14015MTS RIEL SUP.PLEGABLE/5MT/BRK1401

10-06506C-0SSS-0000 CONTRA VIDRIO CORTA/SSS/GLR6506C

CERRADURA TUBULAR 4731 LLAVE NIQUEL


MCH4731NS
SAT

CERRADURA TUBULAR 4731 LLAVE NIQUEL


MCH4731NS
SAT

CCBRK 7050 CORTA VIDRIOS 1 RODAJA BRK 7050


JALADERA TIPO C ORB BRK2334/ 19x200MM
CJA2334-19X20ORB
JALADERA TOALLERO ORB
CJA2337-19X45ORB
BRK2337P/VIDRIO10M

CCA927 CANCEL PARA BAÑO 6 MM 1.5 METROS

0400302B00NA2500 BOTAGUAS ADHER IMAN/10MM/2.5M/BRK302B

CCA932 BRK 932 CANCEL DE 6 MM DE 2 X 2 BL

36-006913-0NAT-6000 RIEL SENCILLO P-CORR/NAT/6M/GLR6913

CBH384 BISAGRA HIDRAULICA BRK 8400 / 384

200006410PSS1500 JALADERA H /INOX201/PSS/1.50M/GLR641


CHAPA JALADMANIJA
10-00DOJA-00BL-0000
ALUM/BCO/PERF3/DOJABL

MCH4744NS CERRADURA TUBULAR 4744 PRIV

CORREDERA EXT PUSH TO OPEN BRK 4285


MCE4285 22
MCE4284 CORREDERA EXT PUSH TO OPEN BRK 4284
20

BRK400 BRK400 HYDRAULIC HINGE


BRK400 BRK400 HYDRAULIC HINGE

CHA057SSS HERRAJE CHAPA BRK 057 SATIN

38-000TFV-0NEG-1500 TELA MOSQ.F-VDRIO/NEGRO/1.50X30M/TFV150N


38-000TFV-GRIS-1500 TELA MOSQ.F-VDRIO/GRIS/1.50X30M/TFV150G

MCH4752 CERRADURA DE EMBUTIR BRK 4752 50X85MM

CBB614SSS BISAGRA VIDRIO-VIDRIO 90ª GLR614 SATIN

12-07631B-NEGM-0000 CLIP SBISEL/SUS201/NEGRO MATE/BRK7631B

CCA927 CANCEL DE BAðO NATURAL BRILLANTE DE 1.50


ECO3761B CONECTOR GRAPA CURVA BRK 3761B

15-0000A1-00D2-1000 SELLAPOLVO AUTOMATICO/D21M/ A1D2

10-00DOMA-00SS-0000 CHAPA DOBLE LL-MA EUROSATÍN\PERF3\DOMASS

10-03551A-0SSS-0000 CERRADURA MANIJA DIGITAL VID-VID/BRK3551

07-000993-00NA-1500 KIT CANCEL BANO/6-9MM/NAT/1.50M/BRK993

12-007634-NEGM-0000 CLIP SBISEL/SUS201/NEGRO MATE/BRK7634

36-06300B-0SSS-0000 KIT CORREDIZO CRISTAL/ SSS/GLR6300B


10-00DOMA-00BL-0000 CHAPA DOB LL-MA EUROBLANCO/PERF3/DOMABL

15-OPEC0D-0NEG-0000 OPERADOR ECON./NEGRO/OPECD4

10-03551A-0SSS-0000 CERRADURA MANIJA DIGITAL VID-VID/BRK3551

08000PMF00000000 CARR MOSQ FLEJE EMB.MP/ PMF

CBH387 BISAGRA HIDRAULICA CBH387

MBB5320 BISAGRA BIDIMENSIONAL HIDRAULICA BRK 532

CCH570ASSS CHAPA BRK 570 A SATIN


CBB518SSS BISAGRA DE BAðO BRK 518 SATIN

CANCEL DE BAðO NATURAL MATE DE 2.00


CCA924
MTS

CORREDIZO MARCO
36-09700A-00NE-0000
GRANERO/NEG.MA/BRK9700A

TELA
38-0000AL-0NAT-1200
MOSQ.ALUMINIO/NATPINT/1.20M/AL120NP

PROTECTOR VIDRIOS/ESPEJOS GLASS PRES


LIMP10030
1L

BISAGRA DE PIANO/NATURAL/1.90MTS/0P
15-0PIANO-0NAT-1900
IANO

KIT CORREDIZO RIEL


36-06311D-0SSS-0000
CUADRADO/SSS/GLR6311D
BRK400 BRK400 HYDRAULIC HINGE

16-001228-0SSS-0000 CUERPO HERR.INF/MAB/INOX304/SSS/BRK1228

DOMA0BL CHAPA DOBLE MARIPOSA BLANCA

MMA4701IL HERRAJE BRK 4701 MANIJA J 19 X 130MM

44-004731-00NS-0000 CERRADURA TUBULAR/NS/ALUM/BRK4731NS

MCH4723SS CERRADURA POMO CILINDRICA LLAVE INOX


MMA4701IL HERRAJE BRK 4701 MANIJA J 19 X 130MM

10-03551A-0SSS-0000 CERRADURA MANIJA DIGITAL VID-VID/BRK3551

CSP1501 SIS PLEG CARRETILLA BRK 1501

08000PMF00000000 CARR MOSQ FLEJE EMB.MP/ PMF

10-004743-NEGM-0000 CERRADURA TUB.LLAVE/NEGRO MATE/BRK4743

36-06300B-0SSS-0000 KIT CORREDIZO CRISTAL/ SSS/GLR6300B

CJA341120SSS JALADERA BRK 341 SATIN 1.20 CMS


KT000755 SET BISAGRA HID.MAB 300K/MOD755

CCBRK 7400 PINZAS CABEZA PLANA BRK 7400

10-03551A-0SSS-0000 CERRADURA MANIJA DIGITAL VID-VID/BRK3551

20-0JAO2N-00BL-0000 JALADERA EMBUTIR 2/BL/17.5CM/JAONBL

10-003550-0SSS-0000 CERROJO DIGITAL P-VIDRIO/BRK3550

CBH384 BISAGRA HIDRAULICA BRK 8400 / 384

CJA341150SSS JALADERA BRK 341 SATIN 1.50 CMS


C61121SSS BISAGRA L-6MM BRK 1121 SATIN

ECH3504A CHAPA DE PALETA BRK 3504A

12-00681C-0SSS-0000 CLIP CUAD/INOX201/SSS/GLR681C

44-004731-00NS-0000 CERRADURA TUBULAR/NS/ALUM/BRK4731NS

CSC1321 TUBO 1 CAL.18/INOX304/ 3M/ BRK1321

CSP14015MTS RIEL SUP.PLEGABLE/5MT/BRK1401

16-384KIT-0SSS-0000 KIT BISAGRA HIDRAULICA/SSS/BRK384KIT


CCO671C CONECTOR BRK 671C

CHA010NEG HERRAJE INFERIOR BRK 010 NEGRO MATE

44-004732-00NS-0000 CERRADURA TUBULAR/NS/ALUM/BRK4732NS

10-00GACU-00NS-0000 CERRADURA GATILLO CUADRADO/NS/GACUNS

CPB1052 POSTE PARA BARANDAL DOBLE BRK 1052

10-0000DO-00BL-0000 CHAPA DOB. LL-LLEURO/BL/PERF.3/DOBL

MCH4751 CERRADURA DE EMBUTIR BRK 4751 50X85MM


10-03551B-0SSS-0000 CERRADURA DIG MANIJ/PTA 35-45MM/BRK3551B

44-00621H-0SSS-6000 PERILLA HUECA ZAMAC/SATIN//GLR621H

10-003553-0SSS-0000 CERROJO DIGITAL GANCHO P-VIDRIO/BRK3553

MMA4703IC HERRAJE BRK 4703 MANIJA C 19 X 130 MM

10-03551A-0SSS-0000 CERRADURA MANIJA DIGITAL VID-VID/BRK3551

10-03551B-0SSS-0000 CERRADURA DIG MANIJ/PTA 35-45MM/BRK3551B

CBH387 BISAGRA HIDRAULICA BRK 8700 / 387


CJA353 JALADERA CON CHAPA DOBLE BRK 353

34-01103H-0000-0000 Computadora para sistema automatico BRK1

10-0000DO-00BL-0000 CHAPA DOB. LL-LLEURO/BL/PERF.3/DOBL

10-03551B-0SSS-0000 CERRADURA DIG MANIJ/PTA 35-45MM/BRK3551B

MX67012 BRK8026B NEG CARR AJU 15k ZMK


MX67013 BRK8026A NEG CARR AJU 40k ZMK
MX67014 BRK8027A NEG S4600 CARR ZMK

MX65160 DO NAT CERR EMB AL DOB MAN L-L


MX66394 CONECTOR TIPO CABLE CEN BASE RED PST 0.5" 304 SSS

MX66126 BRK672A SSS CONEC PIPTA 304

MX65226 FELPA ESTAN.3HILO/GRIS/1-4 X20

MX65994 BRK944 NAT 9X2.0M CANCEL PERF

MX67223 BRK913 NAT 6.1M RIEL SUP ALU


MX66274 GLR6913 NAT 6.1M RIEL SENC ALU

CONECTOR TIPO CABLE CEN BASE RED PST 0.5" 304 SSS
MX66394
(BRK3068)

CONECTOR TIPO CABLE CEN BASE RED PST 0.5" 304 SSS
MX66394
(BRK3068)
MX66370
BRK3046 SSS CONEC 304
MX65059 BRK400KIT SSS HERR FAC 80K 304

MX66992 BRK3550 CERROJO DIG P VID

MX66992 BRK3550 CERROJO DIG P VID

MX67000 BRK8002 NEG BIS ALUM 2PL ALU

MX65183 DOMA NEG CERR EMB AL

MX66370 BRK3046 SSS CONEC 304

MX66546 BRK5305 NIQ BIS BID 165 ACR


MX66581 CORREDERA CIERRE SUAVE/45MMX18

MX65952 BRK390 KIT BRZ PIV CUAD

MX66543 BRK5300 NIQ BIS BID RCTA ACR


MX66546 BRK5305 NIQ BIS BID 165 ACR

MX65914 GLR612 NS BIS BANO M-V CEN ZMK

MX66144 GLR676C SSS 1 CONEC PIPTA 201

MX65947 BRK383 SSS BIS HID 120K 304

MX67171 BRK1100E NAT 5.8M SIST AUT DES


PROVEEDOR / SUPPLIER CLIENTE / CUSTOMER

Prov. Jiangsu Deper Door


INTERNO
Control Technology Co. LTD

Prov. Foshan Huadi Metal


MEGALUMINO SERVICIOS SA DE CV
Produce Co., LTD

PMF Acabados Metálicos S. de


Silvia Daniela
R.L. de C.V.

Prov. Door Controls aluminio espitia y similares

Prov. H & N Co., Limited (Target) VIDRIOS Y ALUMINIOS DURAN

Prov. Foshan Huadi Metal


ADAN FLORES CARREOLA
Produce Co., LTD

Hang Zhou Lizhan Hardware Co.,


INTERNO
LTD
Extrusiones de los Altos S.A. de
LUIS JAVIER ALVARADO ESTRADA
C.V.

Extrusiones de los Altos S.A. de


INTERNO
C.V.

Prov. Wenzhou Tianyu Import &


HERRJES DEL CARIBE
Export Co., LTD

Jieyang Chenghao Hardware (Kit TAIGA SOLUCIONES EN MADERA SA


Brightn Limited) DE CV

Prov. Wuxi Gmb International


HERRAJES PARA ALUMINIO F. MAGON
Corporation

Huixian City Chengxin Building EPIGMENIO GERARDO GONZALEZ


Material CO.?LTD VELAZQUEZ

OKAY LOCK JAIR QUIROZ


Prov. H & N Co., Limited (Target) Vidrios y aluminios cugar

Prov. H & N Co., Limited (Target) Industrias copan

Prov. Chunmei Intl. Hk Limited ALEJANDRO GALICIA

Prov. China Ningbo International


HERRAJES PARA ALUMINIO F. MAGON
Cooperation Co., Ltd

Prov. Haida Doorcontrol Co. Ltd. GRUPO VITROPANEL SA DE CV

Prov. Haida Doorcontrol Co. Ltd. GRUPO VITROPANEL SA DE CV

ALUBAU
Extrusiones de los Altos S.A. de Aluminio espitia y similares
C.V. ALUMINIO VIDRIO Y CRISTALES EL
DIAMANTE SA
OKAY LOCK Industrial mueblera Leonesa

Vivobisa S.A. de C.V. CENTRALUM

Prov. Foshan Huadi Metal Acabados Especializados en Vidrio y


Produce Co., LTD aluminio

Prov. H & N Co., Limited (Target) Solución en Cerramientos.

Prov. Wenzhou Tianyu Import &


FERRETERA DE LEON
Export Co., LTD

Prov. Wenzhou Tianyu Import &


INTERNO
Export Co., LTD

Prov. Ruili Diamond Tools Co.


CONTINENTAL VIDRIERA COLLAR
Ltd|
Prov. Foshan Huadi Metal
VERTICOLLS INDUSTRIAS
Produce Co., LTD

Central de Aluminios Conasa


INTERNO
S.A. de C.V.

Prov. H & N Co., Limited (Target) INTERNO

Extrusiones de los Altos S.A. de


VIDRIOS SAN MARTIN
C.V.

Extrusiones de los Altos S.A. de


TIENDAS CUPRUM SUC OBLATOS
C.V.

Prov. Haida Doorcontrol Co. Ltd. GRUPO VIDRIERO ROSITA

Prov. Foshan Huadi Metal


KIMURA
Produce Co., LTD
Prov. Wuxi Gmb International
ALUMINIO Y CRISTALES CUAUHTEMOC
Corporation

OKAY LOCK LETICIA CECILIA MARTINEZ SANCHEZ

Prov. Jieyang City Lalale Industry


LETICIA CECILIA MARTINEZ SANCHEZ
Co., Ltd

Prov. Haida Doorcontrol Co. Ltd. ARTURO PEREZ


Prov. Haida Doorcontrol Co. Ltd. Soluciones MG

Prov. H & N Co., Limited (Target)


PENDIENTE
Prov. Haida Doorcontrol Co. Ltd.

Prov. Boye County Wuzhouyan


HERRAJES PARA ALUMINIO F. MAGON
Metals Products Co., LTD

Prov. Wuxi Gmb International


Corporation COORDINADORA BUDOWA DE JALISCO

Prov. Foshan Huadi Metal krelonia group


Produce Co., LTD ROSA MARIA GARCIA HENRIQUEZ

Prov. H & N Co., Limited (Target) LILIANA PEREZ PARRA DUARTE

Extrusiones de los Altos S.A. de


INTERNO
C.V.
Prov. Foshan Huadi Metal
TRUMAN
Produce Co., LTD

PMF Acabados Metálicos S. de


ERIKA RODRÍGUEZ HERNÁNDEZ
R.L. de C.V.

Prov. Wuxi Gmb International


SILVIA DANIELA CERETH FARFAN
Corporation

Prov. Wenzhou Tianyu Import &


WILIVALDO CHAVEZ
Export Co., LTD

Extrusiones de los Altos S.A. de


INTERNO
C.V.

Prov. H & N Co., Limited (Target) Vitropanel

Prov. Foshan Huadi Metal ALUMINIO Y MADERAS NICOLÁS


Produce Co., LTD ROMERO
Prov. Wuxi Gmb International
PE HI MA CONS DE OAXACA
Corporation

Extrusiones de los Altos S.A. de


PE HI MA CONS DE OAXACA
C.V.

Prov. Wenzhou Tianyu Import &


ESPIRITIA Y SIMILARES
Export Co., LTD

FOSHAN ZHONGFEI BEARING


INTERNO
CO.,LTD

Prov. Haida Doorcontrol Co. Ltd. COMPACSAL SA DE CV

Prov. Wenzhou Tianyu Import & TAIGA SOLUCIONES EN MADERA SA


Export Co., LTD DE CV

Prov. H & N Co., Limited (Target) JOSE LUIS GUZMAN OLIVA


Prov. H & N Co., Limited (Target) PIÑA RODRIGUEZ LUIS ANDRES

Extrusiones de los Altos S.A. de


VITROPANEL
C.V.

Prov. H & N Co., Limited (Target) Gerardo Medina

Prov. Boye County Wuzhouyan


Bode-vidrio SA de cv
Metals Products Co., LTD

Alevicman, SA de CV Templazep SA de CV

Vivobisa S.A. de C.V. Angelica Juárez

Prov. Foshan Huadi Metal


GABRIEL ROJAS TOVAR
Produce Co., LTD
Prov. Haida Doorcontrol Co. Ltd. COMERCIALIZADORA IZO SA DE CV

Prov. H & N Co., Limited (Target) RAFAEL OMAR PARADA

Prov. Wuxi Gmb International


PE HI MA CONS DE OAXACA
Corporation

Wuxi GMB International Corp. FERRETERA DE LEON SA DE CV

Prov. Wenzhou Tianyu Import &


CRS
Export Co., LTD

OKAYLOCK TRANALUM
Wuxi GMB International Corp. HÉCTOR JAVIER ROBLES

Prov. Wenzhou Tianyu Import &


WILIVALDO CHAVEZ
Export Co., LTD

Prov. Foshan Huadi Metal


MARIO (CLIENTE PATRICK)
Produce Co., LTD

PENDIENTE NOEMI SANCHEZ PLASCENCIA

OKAY LOCK AZALIA HERNANDEZ VENCES

Prov. Foshan Huadi Metal ALUVIDRIO MERCADO


Produce Co., LTD

Prov. Foshan Huadi Metal HERIBERTO MEDRANO


Produce Co., LTD
Assa Abloy Italia S.p.A FERRETERA DE LEÓN

Prov. Ruili Diamond Tools Co. PENDIENTE


Ltd

Prov. Wenzhou Tianyu Import &


VERTICOLL´S INDUSTRIAS
Export Co., LTD

Prov. Haoye Trading Co., LTD FLORES MAGÓN

Prov. Wenzhou Tianyu Import & MARIA FERNANDA ORTEGA


Export Co., LTD VALENZUELA

Prov. Haida Doorcontrol Co. Ltd. HERRAJES AZTECA

Prov. H & N Co., Limited (Target) GRISEL BARRAGAN NIEVES


Zhaoqing Adbon Trading Co.,
COALSA
LTD / Adbon Industrial Limited

Prov. Foshan Huadi Metal


CRISVISA ARAGON SA DE CV
Produce Co., LTD

Prov. Wenzhou Tianyu Import &


FLORES MAGÓN
Export Co., LTD

Prov. Wenzhou Tianyu Import &


CRS
Export Co., LTD

Promotora Industrial GIM, SA de


MEGAGLASS
CV

Prov. Foshan Huadi Metal


MEGAGLASS
Produce Co., LTD

Prov. Haida Doorcontrol Co. Ltd. Aluminio y cristales Cuautla


Prov. H & N Co., Limited (Target) MEGAGLASS

Prov. H & N Co., Limited (Target) MENDOZA AGUILAR JOSÉ DE JESUS

Prov. Wenzhou Tianyu Import & ACEROPUERTAS Y MARCOS HG SA DE


Export Co., LTD CV

STEPHEN INDUSTRIAL ACEROPUERTAS Y MARCOS HG SA DE


LIMITED CV

Prov. H & N Co., Limited (Target) GRUPO VITROPANEL SA DE CV

Prov. Wuxi Gmb International


MARLENE ZITACUARO
Corporation

Prov. Wuxi Gmb International


COORDINADORA BUDOWA
Corporation
Prov. Wenzhou Tianyu Import &
JUAN CARLOS MENA
Export Co., LTD

Prov. H & N Co., Limited (Target) SILVIA DANIELA CERETH FARFAN

Prov. Wenzhou Tianyu Import &


Gerardo Medina
Export Co., LTD

Prov. Wuxi Gmb International


LETICIA HIDALGO
Corporation

Prov. Wenzhou Tianyu Import &


HUGO GUTIERREZ
Export Co., LTD

Prov. Wenzhou Tianyu Import &


GERARDO MEDINA
Export Co., LTD

Prov. Haida Doorcontrol Co. Ltd. SAN JUANA SANCHEZ


Prov. Foshan Huadi Metal
HIGINIO VALDEZ
Produce Co., LTD

Prov. Jiangsu Deper Door


MEGALUMINIO SERVICIOS SA DE CV
Control Technology Co. LTD

Prov. Wuxi Gmb International


SILVIA DANIELA CERETH FARFAN
Corporation

Prov. Wenzhou Tianyu Import &


Distribuidora de herrajes
Export Co., LTD

Prov. China Ningbo International


Rosa María García Enríquez
Cooperation Co., Ltd

Prov. Wuxi Gmb International


RIOS PEREDO
Corporation
Prov. H & N Co., Limited (Target) TEMPLAZEP

Prov. H & N Co., Limited (Target) María Del Carmen

Huixian City Chengxin Building


ELIZA CODAL
Material CO.?LTD

EXTRUSIONES DE LOS ALTOS FRANCISCO JAVIER GONZALEZ DE LA


SA DE MORA

EXTRUSIONES DE LOS ALTOS


-
SA DE

Prov. H & N Co., Limited (Target) FLORENCIO FIERRO QUINTERO

Prov. H & N Co., Limited (Target) Jose Andres Fierro


HAIDA DOORCONTROL CO
Jonathan WEREKEITZEN
LTD

WENZHOU TIANYU IMPORT


ABEL JUAREZ PAREDES
AND EX

WENZHOU TIANYU IMPORT


DISTRIBUIDORA GOBEL SA DE CV
AND EX

WUXI GMB INTERNATIONAL


MARQUEZ PEREZ
CORPOR

WUXI GMB INTERNATIONAL


vidriería patria
CORPOR

Prov. H & N Co., Limited (Target) Carlos Javier ley

Prov. Wenzhou Tianyu Import &


Abraham López
Export Co., LTD
Prov. Jieyang City Lalale Industry
Luis Manuel Ruiz
Co., Ltd

HAIDA DOORCONTROL CO
FLORES MAGÓN
LTD

WENZHOU TIANYU IMPORT


TODO PARA EL CARPINTERO
AND EX

HUADI CO LTD Carlos Javier ley

H AND N CO LIMITED RAMÓN VALENZUELA

HAIDA DOORCONTROL CO
Ariel Castro
LTD

Prov. Jiangsu Deper Door


RUMUALDO CASTILLO SÁNCHEZ
Control Technology Co. LTD
QUEJA - OBSERVACIÓN / COMPLAINT - OBSERVATION
PIEZAS / PIECES

SISTEMA AUTOMATICO CON FALTA DE TORNILLERÍA /


1
AUTOMATIC SYSTEM WITH MISSING HARDWARE

OXIDACIONES EN HERRAJES CON UN MES DE COMPRA /


OXIDATION ON HARDWARE WITH ONE MONTH OF
-
PURCHASE

CLIENTE REPORTA DAÑOS EN JAMBAS Y RIEL SUPERIOR 1

CLIENTE REPORTA PROBLEMAS CON EL MOTOR SIN


FUERZA Y CON UNA CARRETILLA DAÑADA / CUSTOMER
2
REPORTS PROBLEMS WITH ENGINE DOWN AND FORKLIFT
DAMAGED

CLIENTE REPORTA QUE LAS BISAGRAS NO SON LA MISMA


A LA QUE SE LE VENDIO CON ANTERIORIDAD (CAMBIO DE
INGENIERÍA) / CUSTOMER REPORTS THAT HINGES ARE 1
NOT THE SAME AS PREVIOUSLY SOLD (ENGINEERING
CHANGE)

OXIDACIONES EN JALADERA CON UN MES DE COMPRA /


1
OXIDATIONS IN HANDLE WITH ONE MONTH OF PURCHASE

MAL ETIQUETADO LA ETIQUETA MÁSTER / MISLABELED


135
MASTER LABEL
BARRENOS DE CARRETILLA NO SON SIMETRICOS 1

MAL ETIQUETADO 45

CLIENTE REPORTA ATASCAMIENTO DE LA CERRADURA /


1
CUSTOMER REPORTS LOCK JAMMING

BISAGRAS BIDIMENCIONALES DAÑADAS, RECMACHES


ROTOS Y PESTAÑA DE ANCLAJE ROTA / DAMAGED TWO-
135
DIMENSIONAL HINGES, BROKEN RIVETS AND BROKEN
ANCHOR FLANGE

SE SOLICITAN 20 CERRADURAS DONA Y 30 CERRADURAS


DOMANA FISICAMENTE LLEGARON EN SATÍN (ERROR EN
ETIQUETADO) / 20 DONA LOCKS AND 30 DOMANA LOCKS
50
REQUESTED PHYSICALLY ARRIVED IN SATIN (LABELING
ERROR)

FELPA QUEMADA - DAÑADA / BURNED - DAMAGED PLUSH 1

CLIENTE REPORTA CERRADURA ROTA / CUSTOMER


1
REPORTS BROKEN LOCK
CLIENTE REPORTA CLIPS CON ÓXIDO AL REALIZAR LA
LIMPIEZA CON QUÍMICO (DECAPANTE) DESVANECE EL
ACABADO, EL CLIP DEBERÍA SER DE SS 304 SEGÚN
CATÁLOGO PERO ES DE LATÓN / CUSTOMER REPORTS 288
CLIPS WITH RUST WHEN CLEANING WITH CHEMICAL
(PAINT STRIPPER) FADES THE FINISH, THE CLIP SHOULD
BE SS 304 ACCORDING TO CATALOG BUT IS BRASS

CLIENTE REPORTA OXIDACIONES / CUSTOMER REPORTS


2
OXIDATION

CLIENTE REPORTA QUE EL HERRAJE NO EMBONA EN


VIDRIO DE 10 MM / CUSTOMER REPORTS THAT -
HARDWARE DOES NOT FIT ON 10 MM GLASS

PIEZAS ROTAS DEL REMACHE AL TRATAR DE SER


24
INSTALADAS / BROKEN RIVET PARTS WHEN TRYING TO BE 2
INSTALLED

CLIENTE REPORTA BISAGRA CON FUGA DE ACEITE, SE


FUGA ANTES DE LA INSTALACIÓN / CUSTOMER REPORTS 1
OIL LEAKING HINGE, LEAKING PRIOR TO INSTALLATION

BISAGRA TIRA ACEITE / OIL LEAKING HINGE 2

CANCELES ML ETIQUETADOS 16
TORNILLO BARRIDO /SWEEP SCREW 1

ESTAN DEMASIADO DURAS PARA ABRIRLAS Y


189
CERRARLAS.

RIELES TALLADOS / CARVED RAILS 3

ACABADO DESPRENDIDO / BAD FINISH 4

CERRADURAS ATORADAS / LOCKS STUCK 40

MAL ACABADO / BAD FINISH 1

CORTA VIDRIO SIN DIAMANTE DE CORTE / GLASS CUTTER


1
WITHOUT CUTTING DIAMOND
JALADERAS COMPLETAMENTE NEGRAS, SIN BORDES SIN
12
DORADO / ALL-BLACK PULL HANDLES, NO GOLD-PLATED
14
EDGES

CARRETILLAS SUJECIÓN DE 6 MM SIN MEJORAS 16

BOTAGUAS DAÑADOS AL RECIBIR EL EMBARQUE /


30
DAMAGED BOOTS ON RECEIPT OF SHIPMENT

CANCEL CON DAÑOS EN RIEL SUPERIOR 1

RIELES TALLADOS 2

CLIENTE REPORTA BISAGRA CPN FUGA DE ACEITE, SE


FUGA ANTES DE LA INSTALACIÓN / CUSTOMER REPORTS
1
CPN HINGE LEAKING OIL, LEAKING PRIOR TO
INSTALLATION

CLIENTE REPORTA QUE AL JALAR LA JALADERA SE


DESPRENDIO LA PIEZA INTERNA SOLDADA / CUSTOMER
1
REPORTS THAT WHEN PULLING ON THE HANDLE, THE
INTERNAL WELDED PART CAME OFF.
PIEZA CON FALTANTE DE MANIJAS / PART WITH MISSING
HANDLES 1

CLIENTE REPORTA CERRADURA ROTA / CUSTOMER


3
REPORTS BROKEN LOCK

CLIENTE REPORTA CORREDERAS DAÑADAS 9 JUEGOS /


CUSTOMER REPORTS DAMAGED 9 SETS 9

FUGA DE ACEITE ANTES DE INSTALACIÓN / OIL LEAKAGE


BEFORE INSTALLATION 1
PROBLEMAS DE AJUSTE DE BISAGRAS / HINGE 3
ADJUSTMENT PROBLEMS

CHAPA SIN CUERDA INTERIOR PARA COLOCAR


EXTENSIÓN, EN SU LUGAR POSEÉ UN TAPA CON BALÍN / -
PLATE WITHOUT AN INNER CORD TO PLACE AN
EXTENSION, INSTEAD IT HAS A COVER WITH A BALL

TELA MOSQUITERA CON DEFECTOS EN LA FABRICACIÓN,


DAÑOS O FALTANTE DE HILOS / SCREEN WITH DEFECTS 2
IN WORKMANSHIP, DAMAGES OR MISSING THREADS

CERRADURAS DE EMBUTIR CON FALTANTE DE PIEZAS / 15


MORTISE LOCKS WITH MISSING PARTS

Piezas rotas (2) - Piezas deformes (2) / Broken parts (2) - 4


Deformed parts (2)

PIEZA CON DAÑO / DAMAGE PIECE 1

CANCEL PARA BAÑO ETIQUETADO COMO BRK 927 Y EN SU


INTERIOR CONTIENE BRK 942 / BATHROOM ENCLOSURE 1
LABELED AS BRK 927 AND INSIDE CONTAINS BRK 942
CLIPS CON DIFERENTE DISEÑO / CLIPS WITH DIFFERENT 2
DESIGN

DAÑADOS / DAMAGE ´5

FALTA DE COMPONENTE (CILINDRO MARIPOSA) / MISSING 16


COMPONENT (BUTTERFLY CYLINDER)

CERRADURA 1 CON LECTOR PARA HUELLA DIGITAL


DESPRENDIDO Y NO FUNCIONA, CERRADURA 2
PROBLEMAS DE ACCIONAMIENTO / LOCK 1 WITH 2
FINGERPRINT READER DETACHED AND DOES NOT WORK,
LOCK 2 FUNCIONS PROBLEMS

SE DETECTA EN INSPECCIÓN AL RECIBO UN CANCEL CON


RAYA FUERA DE TOLERANCIA / A RECEIPT INSPECTION 1
DETECTS AN OUT-OF-TOLERANCE STRIPE ON THE
RECEIPT

El clip BRK7634 negro mate no contiene las mismas


dimensiones que el clip BRK734 como es requerido / The 30
BRK7634 matte black clip does not contain the same dimensions
as the BRK734 clip as required.

CLIENTE REPORTA QUE NO PUEDE COLOCAR EL TUBO DE


1" DENTRO DE LOS TOPES DEL SISTEMA / CUSTOMER 2
REPORTS THAT HE IS UNABLE TO PLACE THE 1" PIPE
INSIDE THE SYSTEM'S STOPS
CLIENTE REPORTA ATASCAMIENTOS DEL SEGURO DE
CERRADURA AL ACCIONAR CON CILINDRO / CUSTOMER -
REPORTS JAMMING OF THE LOCK WHEN OPERATING THE
LOCK WITH CYLINDER

CLIENTE REPORTA FALTA DE COMPONENTE EN


OPERADOR (SEGURO OMEGA) / CUSTOMER REPORTS 50
MISSING COMPONENT IN OPERATOR (OMEGA INSURANCE)

CLIENTE REPORTA PERNOS REMACHADOS PARA


FIJACIÓN ROTOS / CUSTOMER REPORTS BROKEN 1
RIVETED FASTENING BOLTS

PIEZAS ROTAS DEL REMACHE / BROKEN RIVET PARTS 5

BISAGRA CON SONIDO FUERTE AL ACCIONAR Y VALVULA


DE CIERRE LENTO NO FUNCIONA / HINGE WITH LOUD
1
SOUND ON ACTUATION AND SLOW CLOSING VALVE DOES
NOT WORK

Bisagra bidimensional con tornillería diferente a la habitual / 10


Dimensional hinge with screws different from the usual ones

LAS LLAVES NO FUNCINAN EN LA CERRADURA / KEYS DO


1
NOT WORK IN THE LOCK
Cliente reporta Bisagra rota, peso aproximado de la puerta de
vidrio de 39 KG / Customer reports broken hinge, approximate 2
weight of glass door 39 KG

CANCELES MAL ETIQUETADOS


ETIQUETA : 924
FÍSICAMENTE :934
5
"MISLABELED SHOWER ENCLOSURES
LABEL : 924
PHYSICALLY :934"

PRODUCTO MEZCLADO O MAL ETIQUETADO / MIXED OR


2
MISLABELED PRODUCT

CLIENTE REPORTA DAÑOS EN 7 TELAS MOSQUITERAS


POR MARCAS EN EL PRIMER METRO DE CADA TELA POR
EL AMARRE DEL ALAMBRE / CUSTOMER REPORTS
7
DAMAGE TO 7 MOSQUITO NETS DUE TO MARKS ON THE
FIRST METER OF EACH NET CAUSED BY THE WIRE
FASTENING

CLIENTE REPORTA CONTAMINACIONES EN EL LIQUIDO


DEL PRODUCTO / CUSTOMER REPORTS CONTAMINATION 1
IN THE PRODUCT LIQUID

ESTAN DEMASIADO DURAS PARA ABRIRLAS Y


122
CERRARLAS. / ARE TOO HARD TO OPEN AND CLOSE.

CLIENTE REPORTA DOS SISTEMAS DONDE SE ROMPIERON


LOS VIDRIOS / CUSTOMER REPORTS TWO SYSTEMS
2
WHERE THE GLASS WAS BROKEN
LA BISAGRA GENERA RUIDOS AL ACCIONARLA / THE 1
HINGE GENERATES NOISES WHEN OPERATED

CLIENTE REPORTA PIEZAS CON FALTA DE TORNILLOS Y


EMPAQUES / CUSTOMER REPORTS PARTS WITH MISSING 4
BOLTS AND GASKETS

CLIENTE REPORTA PIEZAS MAL EMPACADAS /


-
CUSTOMER REPORTS POORLY PACKAGED PARTS

CLIENTE REPORTA UNA MANIJA DESPRENDIDA DE LA


BASE / CUSTOMER REPORTS A HANDLE DETACHED 230
FROM THE BASE

CLIENTE REPORTA PESTILLO ATASCADO / CUSTOMER


10
REPORTS STUCK LATCH

CLIENTE REPORTA PESTILLO ATASCADO / CUSTOMER 30


REPORTS STUCK LATCH
CLIENTE REPORTA UNA MANIJA DESPRENDIDA DE LA
BASE / CUSTOMER REPORTS A HANDLE DETACHED 50
FROM THE BASE

CLIENTE REPORTA QUE LA CERRADURA DIGITAL NO


FUNCIONA CORRECTAMENTE (NUNCA SE CIERRA) / 1
CUSTOMER REPORTS THAT THE DIGITAL LOCK DOES NOT
WORK PROPERLY (NEVER CLOSES)

CLIENTE REPORTA QUE UNA CARRETILLA DEGOLLADA


DEL PERNO / CUSTOMER REPORTS THAT A FORKLIFT 8
CUT THE THROATS OF THE BOLT

PIEZAS ROTAS DEL REMACHE / BROKEN RIVET PARTS 30

CLIENTE REPORTA MANCHAS BLANCAS EN CERRADURA /


7
CUSTOMER REPORTS WHITE STAINS ON LOCK

CLIENTE REPORTA FALTANTE DE PIEZA (JALADERA DE


VIDRIO) / CUSTOMER REPORTS MISSING PART (GLASS 2
HANDLE)

CLIENTE REPORTA FALTA DE TORNILLERIA PARA ADAPTACIÓN


A PUERTAS DE MADERA / CUSTOMER REPORTS LACK OF -
HARDWARE TO ADAPT TO WOODEN DOORS
CLIENTE REPORTA PROBLEMAS DE AJUSTES / CUSTOMER
1
REPORTS ADJUSTMENT PROBLEMS

CLIENTE RECLAMA MENOR ESPESOR DEL METAL DE LAS


PINZAS / CUSTOMER CLAIMS REDUCED METAL THICKNESS 1
OF THE GRIPPERS

CLIENTE REPORTA PERNOS REMACHADOS PARA


FIJACIÓN ROTOS / CUSTOMER REPORTS BROKEN 1
RIVETED FASTENING BOLTS

CLIENTE REPORTA FALTANTE DE UNA PIEZA DE CAJA


MÁSTER / CUSTOMER REPORTS MISSING MASTER 1
CARTON PART

EL PROBLEMA QUE TIENE ES QUE SE CIERRA SOLA Y NO


ABRE CON NINGUNA DE SUS FUNCIONALIDADES (HUELLA
DIGITAL, LECTURA DE TARJETA Y COMBINACIÓN
NUMÉRICA.). THE PROBLEM IT HAS IS THAT IT CLOSES 1
BY ITSELF AND DOES NOT OPEN WITH ANY OF ITS
FUNCTIONALITIES (FINGERPRINT, CARD READING AND
NUMERIC COMBINATION).

CLIENTE REPORTA SONIDOS FUERTES EN BISAGRA / 1


CUSTOMER REPORTS LOUD SOUNDS ON HINGE

CLIENTE REPORTA QUE LA MANIJA NO ES SIMETRICA POR


LO QUE NO EMBONAN LOS TORNILLOS / CUSTOMER 1
REPORTS THAT THE HANDLE IS NOT SYMMETRICAL SO
THE SCREWS DO NOT FIT.
CLIENTE REPORTA PIEZAS ROTAS O QUEBRADAS /
CUSTOMER REPORTS BROKEN OR CRACKED PARTS 6

CLIENTE REPORTA CHAPA CON DAÑOS Y RAYONES EN


CARA DE CERRADURA / CUSTOMER REPORTS SHEET 1
METAL WITH DAMAGE AND SCRATCHES ON LOCK FACE

CLIENTE REPORTA UNA PIEZA FALTANTE / CUSTOMER 1


REPORTS A MISSING PART

CLIENTE REPORTA QUE AL ACCIONAR EL SEGURO NO


FUNCIONA EL MISMO / CUSTOMER REPORTS THAT THE
-
SAFETY DEVICE DOES NOT WORK WHEN THE LOCK IS
ACTIVATED

CLIENTE REPORTA QUE UNA PIEZA DEL TUBO VIENE CON


UN CENTIMETRO MÁS CORTO / CUSTOMER REPORTS 1
THAT ONE PIECE OF TUBING IS ONE CENTIMETER SHORT.

CLIENTE REPORTA QUE 1 PIEZA DEL RIEL 1401 VIENE


DAÑADA / CUSTOMER REPORTS THAT 1 PART OF RAIL 1
1401 IS DAMAGED

CLIENTE REPORTA KIT CON TAPA EN CROMO Y HERRAJE


CON CAJA DE BRUKEN Y EN EL INTERIOR DE HERRALUM / 1
CUSTOMER REPORTS KIT WITH CHROME COVER AND
HARDWARE WITH BRUKEN BOX AND HERRALUM INSIDE
CLIENTE REPORTA 40 PIEZAS DEL LA PIPETA TIPO C EN SU
INTERIOR CON PIPETA TIPO B (MAL ETIQUETADO) / 40
CUSTOMER REPORTS 40 PIECES OF PIPETTE TYPE C
INSIDE WITH PIPETTE TYPE B (MISLABELED)

CLIENTE REPORTA QUE LAS LOS HERRAJES INFERIORES


NO EMBONAN EN LA BISAGRA / CUSTOMER REPORTS 43
THAT THE LOWER HARDWARE DOES NOT FIT INTO THE
HINGE

CLIENTE REPORTA PESTILLOS ATASCADOS /


CUSTOMER REPORTS JAMMED LATCHES

CLIENTE REPORTA CHAPAS GATILLO CON PROLEMAS DE


ACCIONAMIENTO / CUSTOMER REPORTS TRIGGER
PLATES WITH ACTUATION PROBLEMS

CLIENTE REPORTA POSTES INCOMPLETOS, FALTA EL


CHAPETON DE AJUSTE AL VIDRIO / CUSTOMER REPORTS 2
INCOMPLETE POLES, MISSING GLASS FITTING PLATE

CLIENTE REPORTA CHAPAS DO Y DOMA CON PROBLEMAS


DE ATASCAMIENTO / CUSTOMER REPORTS DO AND 356
DRESSAGE PLATES WITH CLOGGING PROBLEMS

CLIENTE REPORTA FALTANTE DE CONTRAS DE


CERRADURA / CUSTOMER REPORTS MISSING LOCKING 15
BOLTS
CLIENTE REPORTA PROBLEMAS PARA EL
FUNCIONAMIENTO DEL TECLADO NUMERICO / 1
CUSTOMER REPORTS PROBLEMS WITH KEYPAD
OPERATION

CLIENTE REPORTA PIEZAS CON DAÑOS / CUSTOMER 100


REPORTS DAMAGED PARTS

CLIENTE REPORTA FALLA DEL SISTEMA DE LA


CERRADURA / CUSTOMER REPORTS LOCK SYSTEM 1
FAILURE

CLIENTE REPORTA JALADERAS CON PROBLEMAS DE


DESPRENDIMIENTO DEL REMACHE / CUSTOMER 10
REPORTS PULL TABS WITH RIVET DETACHMENT
PROBLEMS

CLIENTE REPORTA UN PAR DE CERRADURAS SIN


ROSCADO INTERNO Y UNA CON UN LIGERO DAÑO EN
DISPLAY / CUSTOMER REPORTS A COUPLE OF LOCKS 3
WITH NO INTERNAL THREADING AND ONE WITH SLIGHT
DISPLAY DAMAGE

CLIENTE REPORTA 7 CERRADURAS DIGITALES CON


PROBLEMAS EN LA APERTURA / CUSTOMER REPORTS 7 7
DIGITAL LOCKS WITH OPENING PROBLEMS

CLIENTE REPORTA FUGA DE ACEITE / CUSTOMER 1


REPORTS OIL LEAK
CLIENTE REPORTA JALADERA QUE EL CERROJO NO
FUNCIONA ADECUADAMENTE / CUSTOMER REPORTS 1
PULLER THAT THE LATCH DOES NOT WORK PROPERLY

CLIENTE REPORTA MALOS FUNCIONAMIENTOS DE LA


COMPUTADORA / CUSTOMER REPORTS COMPUTER 1
MALFUNCTIONS

CLIENTE REPORTA CHAPAS DO Y DOMA CON PROBLEMAS


DE ATASCAMIENTO / CUSTOMER REPORTS DO AND 2
DRESSAGE PLATES WITH CLOGGING PROBLEMS

CLIENTE REPORTA 1 CERRADURA DIGITALE CON


PROBLEMAS EN LA APERTURA / CUSTOMER REPORTS 1 1
DIGITAL LOCKS WITH OPENING PROBLEMS

CLIENTE REPORTA QUE LAS CARRETILLAS BRK8026 Y 8027


NO HACEN EL MATCH PARA LAS SERIES DE INDALUM 4000 2
/ CUSTOMER REPORTS THAT THE BRK8026 AND 8027
TRUCKS DO NOT MATCH THE INDALUM 4000 SERIES.

CLIENTE REPORTA CHAPAS DO Y DOMA CON PROBLEMAS


DE ATASCAMIENTO / CUSTOMER REPORTS DO AND 1
DRESSAGE PLATES WITH CLOGGING PROBLEMS
CLIENTE RECLAMA UNA PIEZA DEL CONECTOR DE POSTE
TUBO BRK 3068 (INTERMEDIO) EL CUAL LLEGO COMO
CONECTOR DERECHO BRK3067 / CUSTOMER CLAIMS A 1
PART OF POST TUBE CONNECTOR BRK 3068
(INTERMEDIATE) WHICH ARRIVED AS RIGHT HAND
CONNECTOR BRK3067

CLIENTE REPORTA OXIDACIONES EN PRODUCTOS GALIER


/ CUSTOMER REPORTS OXIDATION ON GALIER -
PRODUCTS

CLIENTE REPORTA QUE LA FELPA LLEGA CON UNO O DOS


METROS MENOS A LOS 200 QUE DEBE CONTENER /
CUSTOMER REPORTS THAT THE PLUSH COMES IN ONE OR -
TWO METERS SHORT OF THE 200 METERS IT SHOULD
CONTAIN

CLIENTE REPORTA 8 CANCELES PARA DUCHA BRK 944


NAT 9X2.0M CANCEL PERF CON EL RIEL SUPERIOR A 1.5
METROS CUANDO DEBERÍA VENIR A 2 METROS / 8
CUSTOMER REPORTS 8 SHOWER ENCLOSURES BRK 944
NAT 9X2.0M PERF ENCLOSURE WITH TOP RAIL AT 1.5
METERS WHEN IT SHOULD BE 2 METERS.

LOS RIELES SE PRODUCIAN A 6 M CON EL CAMBIO A JDE


SE PIDEN A 6.1 M, EL PROVEEDOR LOS MANDA A 6.1 PERO
CON LAS MARCAS DEL ANODIZADO. / THE RAILS WERE 161
PRODUCED AT 6 M, WITH THE CHANGE TO JDE THEY ARE
ORDERED AT 6.1 M, THE SUPPLIER SENDS THEM AT 6.1 M
BUT WITH THE ANODIZED MARKINGS.

CLIENTE RECLAMA UNA PIEZA DEL CONECTOR DE POSTE


TUBO BRK 3068 (INTERMEDIO) EL CUAL LLEGO COMO
CONECTOR DERECHO BRK3067 / CUSTOMER CLAIMS A 40
PART OF POST TUBE CONNECTOR BRK 3068
(INTERMEDIATE) WHICH ARRIVED AS RIGHT HAND
CONNECTOR BRK3067

Cliente esta reportando baja calidad en conectores para barandal


un pulido diferente, rebabas y un polpe. / Customer is -
reporting poor quality handrail connectors with a different polish,
burrs and a polpe.
CLIENTE REPORTA TAPAS DEL KIT 400 CON OXIDACIONES
/ CUSTOMER REPORTS 400 KIT COVERS WITH RUST ON 1
THEM

CLIENTE REPORTA CARATULA DE CERROJO


DESPRENDIDA / CUSTOMER REPORTS BOLT COVER 1
DETACHED

CLIENTE REPORTA CERRADURA CON PROBLEMA EN LA


ACTIVACIÓN DE LOS BULONES NO FUNCIONAN
ADECUADAMENTE / CUSTOMER REPORTS LOCK WITH 1
PROBLEM IN ACTIVATING BOLTS NOT WORKING
PROPERLY

CLIENTE COMENTA QUE LA BISAGRA DE DOS PALAS VIENE


SIN EL TORNILLO OPRESOR / CUSTOMER COMMENTS 14
THAT THE TWO-BLADE HINGE COMES WITHOUT THE
CLAMPING SCREW

CLIENTE REPORTA CILINDRO DE CERRADURA DOMA


CON FALLA, SE DESPRENDIO DE LA ZONA DE
COMBINACIÓN / CUSTOMER REPORTS DOMA LOCK 1
CYLINDER FAILED, CAME LOOSE FROM COMBINATION
ZONE

CLIENTE RECLAMA UNA PIEZA CON DAÑO / CUSTOMER 1


CLAIMS A DAMAGED PART

CLIENTE RECLAMA PROBLEMAS DE PARA INSTALAR


CONTRA FICHA TÉCNICA / CUSTOMER CLAIMS 5
PROBLEMS TO INSTALL AGAINST TECHNICAL DATA SHEET
CLIENTE REPORTA CORREDERAS DE CIERRE SUAVE CON
PROBLEMAS EN LA APERTURA Y CIERRE / CUSTOMER 12
REPORTS SOFT-CLOSE SLIDERS WITH OPENING AND
CLOSING PROBLEMS

CLIENTE REPORTA UN KIT DE 5 PIEZAS DE BRAZOS PARA


BISAGRA HIDRÁULICA SIN TORNILLERIA / CUSTOMER 5
REPORTS 5-PIECE HYDRAULIC HINGE ARM KIT WITHOUT
HARDWARE

EL CLIENTE COMENTA QUE EL TORNILLO DE AJUSTE DE


LA BISAGRA BRK5300 SE ESTA BARRIENDO Y QUE EL
PERNO DE LA BISAGRA BRK5305 EL PERNO SE ROMPE / 2
CUSTOMER COMMENTS THAT THE HINGE ADJUSTMENT
BOLT BRK5300 IS SWEEPING AND THAT THE HINGE BOLT
BRK5305 BOLT IS BROKEN

CLIENTE REPORTA SONIDOS Y PROBLEMAS DE AJUSTE / 4


CUSTOMER REPORTS SOUND AND FIT PROBLEMS

CLIENTE REPORTA OXIDACIONES EN 58 PIPETAS QUE


FUERON INSTALADAS RECIENTEMENTE / CUSTOMER 58
REPORTS RUST ON 58 PIPETTES THAT WERE RECENTLY
INSTALLED

CLIENTE REPORTA PROBLEMAS PARA AJUSTAR LA


BISAGRA HIDRAULICA / CUSTOMER REPORTS 1
PROBLEMS ADJUSTING THE HYDRAULIC HINGE

CLIENTE REPORTA RUPTURA DE LOS CRISTALES DE UN


SISTEMA AUTOMÁTICO BRK 1100E / CUSTOMER 2
REPORTS GLASS BREAKAGE ON BRK 1100E AUTOMATIC
SYSTEM
ACCIONES INMEDIATAS EN BRUKEN /
EVIDENCIA /EVIDENCE
IMMEDIATE ACTIONS IN BRUKEN

SEND INFORMATION TO THE


PHYSICAL SAMPLE
SUPPLIER

PHOTO CUSTOMER VISIT

PHOTO INVOICE REVISION

PHYSICAL SAMPLE PARTS ARE SENT TO SUPPLIER

PHOTO REVIEW OF MATERIAL IN BATTERIES

PHOTO REVIEW OF MATERIAL IN BATTERIES

PHYSICAL SAMPLE RE-LABELING


PHYSICAL SAMPLE PARTS ARE SENT TO SUPPLIER

PHYSICAL SAMPLE RE-LABELING

SEND INFORMATION TO THE


PHOTO
SUPPLIER

PHYSICAL SAMPLE TOTAL PARTS ARE REVISED

PHOTO SEND PARTS AGAIN TO CUSTOMER

PHOTO REVIEW ON RECEIPT

SEND INFORMATION TO THE


PHOTO
SUPPLIER
ENVIAR CORREO A MKT PARA
MODIFICACIÓN DE CÁTALOGO/
PHYSICAL SAMPLE
SEND MAIL TO MKT FOR CATALOG
MODIFICATION

SEND SUPER OFF


PHOTO

PHOTO SEND REPORT TO CUSTOMER

SEND INFORMATION TO THE


PHOTO
SUPPLIER

SEND INFORMATION TO THE


PHOTO
SUPPLIER

SEND INFORMATION TO THE


PHOTO
SUPPLIER

SEND INFORMATION TO THE


PHOTO
SUPPLIER
SEND INFORMATION TO THE
PHYSICAL SAMPLE
SUPPLIER

SEND INFORMATION TO THE


PHOTO
SUPPLIER

SEND INFORMATION TO THE


PHOTO
SUPPLIER

SEND INFORMATION TO THE


PHOTO
SUPPLIER

SEND INFORMATION TO THE


PHYSICAL SAMPLE
SUPPLIER

SEND INFORMATION TO THE


PHYSICAL SAMPLE
SUPPLIER

SEND INFORMATION TO THE


PHOTO
SUPPLIER
PHOTO CHECK STORAGE BATTERIES

MORE INFORMATION IS REQUESTED


PHYSICAL SAMPLE FROM THE CUSTOMER

PHYSICAL SAMPLE SEND REPORT TO SUPPLIER

MORE INFORMATION IS REQUESTED


PHOTO FROM THE CUSTOMER

SEND INFORMATION TO THE


PHOTO
SUPPLIER

SEND INFORMATION TO THE


PHYSICAL SAMPLE
SUPPLIER

SEND INFORMATION TO THE


PHOTO
SUPPLIER
SEND INFORMATION TO THE
PHOTO
SUPPLIER

SEND INFORMATION TO THE


PHOTO
SUPPLIER

SEND INFORMATION TO THE


PHOTO
SUPPLIER

SEND INFORMATION TO THE


PHOTO
SUPPLIER
CALL END CUSTOMER FOR
PHOTO
ADJUSTMENT GUIDANCE

TARGET AND HAIDA PRODUCT


PHOTO REVIEW

SEND INFORMATION TO THE


PHYSICAL SAMPLE
SUPPLIER

SEND INFORMATION TO THE


PHOTO
SUPPLIER

SEND INFORMATION TO THE


PHYSICAL SAMPLE
SUPPLIER

SEND INFORMATION TO THE


PHOTO
SUPPLIER

SEND INFORMATION TO THE


PHYSICAL SAMPLE
SUPPLIER
PHOTO CHECK STORAGE BATTERIES

PHOTO CHECK STORAGE BATTERIES

PHOTO CHECK STORAGE BATTERIES

SEND INFORMATION TO THE


PHOTO
SUPPLIER

SEND INFORMATION TO THE


PHYSICAL SAMPLE
SUPPLIER

SEND INFORMATION TO THE


PHOTO
SUPPLIER

PHOTO CHECK STORAGE BATTERIES


PHOTO REVIEW THE ISSUE WITH THE SELLER

SEND INFORMATION TO THE


PHOTO
SUPPLIER

SEND INFORMATION TO THE


PHYSICAL SAMPLE
SUPPLIER

SEND INFORMATION TO THE


PHYSICAL SAMPLE
SUPPLIER

PHYSICAL SAMPLE PERFORM HINGE TESTING

PHOTO Request parts from Bruken

SEND INFORMATION TO THE


PHYSICAL SAMPLE
SUPPLIER
PHOTO Request customer information

SEND INFORMATION TO THE


PHOTO
SUPPLIER

PHOTO RELABELING

SEND TO THE SALES TEAM A


PHOTO REMINDER OF THE ENGINEERING
CHANGE

SEND INFORMATION TO THE


PHOTO
SUPPLIER

SEND INFORMATION TO THE


PHOTO
SUPPLIER

CHECK WITH THE COMMERCIAL AREA


TO SEE IF IT IS POSSIBLE TO EXTEND
PHOTO
THE LETTER REQUIRED BY THE
INSTALLER.
REQUEST ADDITIONAL INFORMATION
PHOTO
ABOUT THE INSTALLATION

PHOTO CHECK STORAGE BATTERIES

PHOTO CHECK STORAGE BATTERIES

PHYSICAL SAMPLE CHECK STORAGE BATTERIES

PHYSICAL SAMPLE

PHOTO
PHYSICAL SAMPLE CHECK STORAGE BATTERIES

SEND INFORMATION TO THE


PHOTO
SUPPLIER

SEND INFORMATION TO THE


PHOTO
SUPPLIER

SEND INFORMATION TO THE


PHYSICAL SAMPLE
SUPPLIER

PHOTO REQUIRE PARTS IN BRUKEN

PHOTO CHECK BATTERIES

PHYSICAL SAMPLE REQUEST SCREWS FROM SUPPLIER


PHYSICAL SAMPLE CUSTOMER VISIT

PHOTO CHECK BATTERIES

SEND INFORMATION TO THE


PHYSICAL SAMPLE
SUPPLIER

SEND INFORMATION TO THE


PHOTO
SUPPLIER

PHOTO ORDER THE PART AT BRUKEN

SEND INFORMATION TO THE


PHOTO
SUPPLIER

PHOTO ORDER THE PART AT BRUKEN


SEND INFORMATION TO THE
PHOTO
SUPPLIER

SEND INFORMATION TO THE


PHYSICAL SAMPLE
SUPPLIER

SEND INFORMATION TO THE


PHOTO
SUPPLIER

SEND INFORMATION TO THE


PHOTO
SUPPLIER

SEND INFORMATION TO THE


PHOTO
SUPPLIER

SEND INFORMATION TO THE


PHOTO
SUPPLIER

PHOTO N/A
PHOTO CHECK BATTERIES

PHOTO CHECK BATTERIES

SEND INFORMATION TO THE


PHOTO
SUPPLIER

SEND INFORMATION TO THE


PHOTO
SUPPLIER

PHOTO CHECK BATTERIES

SEND INFORMATION TO THE


PHOTO
SUPPLIER

PHOTO CHECK BATTERIES


PHOTO ORDER THE PART AT BRUKEN

PHOTO ORDER THE PART AT BRUKEN

PHOTO ORDER THE PART AT BRUKEN

SEND INFORMATION TO THE


PHOTO
SUPPLIER

SEND INFORMATION TO THE


PHOTO
SUPPLIER

PHOTO VISIT CUSTOMER

SEND INFORMATION TO THE


PHOTO
SUPPLIER
SEND INFORMATION TO THE
PHOTO
SUPPLIER

SEND INFORMATION TO THE


PHOTO
SUPPLIER

SEND INFORMATION TO THE


PHOTO
SUPPLIER

PHOTO CHECK THE PARTS PHYSICALLY

SEND INFORMATION TO THE


PHOTO
SUPPLIER
PHOTO REVIEW STOCK MATERIAL

SEND SUPER OFF TO CUSTOMER


PHOTO
FOR SUPPORT

SEND INFORMATION TO THE


PHOTO
SUPPLIER

PHOTO CHECK BATTERIES

PHYSICAL SAMPLE CHECK WITH THE PURCHASING AREA

PHOTO REVIEW STOCK MATERIAL

PHOTO REVIEW STOCK MATERIAL


REQUEST ADDITIONAL PHOTOS
PHOTO
FROM THE CUSTOMER

SEND INFORMATION TO THE


PHOTO
SUPPLIER

SEND INFORMATION TO THE


PHYSICAL SAMPLE
SUPPLIER

PHOTO REVIEW STOCK MATERIAL

PHOTO CUSTOMER VISIT

SEND INFORMATION TO THE


PHOTO
SUPPLIER

INSTALL PARTS IN BRUKEN SHOW


PHOTO
ROOM
PHYSICAL SAMPLE VISIT THE INSTALLATION SITE

PHOTO CHECK BATTERIES

SEND INFORMATION TO THE


PHOTO
SUPPLIER

SEND INFORMATION TO THE


PHOTO
SUPPLIER

REVIEW WITH CUSTOMER AND ASK


PHOTO
FOR MORE PICTURES

REVIEW WITH CUSTOMER AND ASK


PHOTO
FOR MORE PICTURES

CHECK SYSTEM CARTS TO RULE OUT


PHOTO
CHANGES
SUSTITUCION O NOTA
PROCEDE O NO PROCEDE GARANTIA / DE CREDITO /
PROCEEDS OR NO PROCEEDS GUARANTEE SUBSTITUTION OR
CREDIT NOTE

SI SUSTITUCION

NO N/A

NO N/A

SI SUBSTITUTION

SI CREDIT NOTE

N/A N/A

- N/A
SI SUBSTITUTION

NO CREDIT NOTE

SI CREDIT NOTE

SI CREDIT NOTE

NO N/A

SI SUBSTITUTION

SI CREDIT NOTE
PENDIENTE CREDIT NOTE

N/A N/A

NO N/A

SI CREDIT NOTE

SI CREDIT NOTE

SI CREDIT NOTE

SI SUBSTITUTION
SI CREDIT NOTE

SI SUBSTITUTION

NO N/A

SI CREDIT NOTE

SI CREDIT NOTE

SI CREDIT NOTE

SI CREDIT NOTE
SI SUBSTITUTION

SI SUBSTITUTION

SI SUBSTITUTION

SI SUBSTITUTION

NO -

SI CREDIT NOTE

SI CREDIT NOTE
SI CREDIT NOTE

SI CREDIT NOTE

SI CREDIT NOTE

SI SUBSTITUTION
NO N/A

NO N/A

SI SUBSTITUTION

SI SUSTITUCION

si CREDIT NOTE

SI CREDIT NOTE

SI SUBSTITUTION
NO N/A

SI N/A

SI SUBSTITUTION

SI SUBSTITUTION

SI SUBSTITUTION

SI SUBSTITUTION

SI CREDIT NOTE
SI SUBSTITUTION

SI SUBSTITUTION

SI CREDIT NOTE

SI CREDIT NOTE

SI CREDIT NOTE

SI CREDIT NOTE

SI CREDIT NOTE
SI CREDIT NOTE

SI SUBSTITUTION

SI SUBSTITUTION

SI SUBSTITUTION

SI SUBSTITUTION

SI SUBSTITUTION

NO -
SI CREDIT NOTE

si

- -
SI SUBSTITUTION

SI SUBSTITUTION

SI CREDIT NOTE

SI NOTA DE CREDITO

NO -

SI SUBSTITUTION
NO -

NO -

SI CREDIT NOTE

SI CREDIT NOTE

SI CREDIT NOTE

SI CREDIT NOTE

SI CREDIT NOTE
SI CREDIT NOTE

SI CREDIT NOTE

SI CREDIT NOTE

SI CREDIT NOTE

NO
SI SUBSTITUTION

SI SUBSTITUTION
SI CREDIT NOTE

NO SUBSTITUTION

SI CREDIT NOTE

SI CREDIT NOTE

SI SUBSTITUTION

NO -

SI CREDIT NOTE
SI CREDIT NOTE

SI SUBSTITUTION

SI CREDIT NOTE

SI CREDIT NOTE

SI CREDIT NOTE
SI CREDIT NOTE

NO -

SI SUBSTITUTION

NO -

SI CREDIT NOTE

SI CREDIT NOTE
NO -

SI CREDIT NOTE

SI CREDIT NOTE

SI CREDIT NOTE

SI CREDIT NOTE
SI SUBSTITUTION
NOTA DE CREDITO
ACCIONES DE CONTENCIÓN
NC EN BRUKEN / BRUKEN
CONTAINMENT ACTIONS

- BATTERY CHECK

- -

- -

- -

APPLIED BATTERY CHECK

- -

SEND INFORMATION TO THE


N/A
SUPPLIER
SEND INFORMATION TO THE
-
SUPPLIER

SEND INFORMATION TO THE


-
SUPPLIER

APPLIED -

- -

- -

- BATTERY CHECK

APPLIED BATTERY CHECK


- -

- -

- BATTERY CHECK

APPLIED BATTERY CHECK

- -

APPLIED BATTERY CHECK

- BATTERY CHECK
APPLIED BATTERY CHECK

- BATTERY CHECK

- BATTERY CHECK

APPLIED BATTERY CHECK

APPLIED BATTERY CHECK

- BATTERY CHECK

APPLIED BATTERY CHECK


- BATTERY CHECK

- -

- ENVIAR A SCRAP PRODUCTO

. BATTERY CHECK

- -

APPLIED BATTERY CHECK

- BATTERY CHECK
- -

- -

- -

APPLIED BATTERY CHECK


- -

- -

APPLIED INSPECCIÓN AL RECIBO

- BATTERY CHECK

APPLIED BATTERY CHECK

APPLIED BATTERY CHECK

- REVIEW ALL RECEIVED KEY


- -

- -

- BATTERY CHECK

PHYSICALLY CHECK THE


-
PARTS AT BRUKEN

- REVIEW ALL RECEIVED KEY

REVIEW ALL KEYS RECEIVED


-
IN NEFRO MATE

THE INVOICE CL 81007


-
21/12/2020
REVIEW DEFECTIVE PARTS
- TO DETERMINE THE EFFECT
OF FAILURE

ORDER REPLACEMENT
-
PARTS

PHYSICALLY CHECK THE


PARTS AT BRUKEN

APPLIED BATTERY CHECK

SEND INFORMATION TO THE


APPLIED
SUPPLIER

PHYSICALLY CHECK THE


APPLIED
PARTS AT BRUKEN

SEND INFORMATION TO THE


APPLIED
SUPPLIER
SEND INFORMATION TO THE
APPLIED
SUPPLIER

PHYSICALLY CHECK THE


-
PARTS AT BRUKEN

SEND INFORMATION TO THE


-
SUPPLIER

SEND INFORMATION TO THE


-
SUPPLIER

- BATTERY CHECK

- BATTERY CHECK

- -
SEND INFORMATION TO THE
-
SUPPLIER

SEND INFORMATION TO THE


-
SUPPLIER

REQUEST PARTS TO THE


CABINET FOR REVIEW AT
BRUKEN
REQUEST PARTS TO THE
CABINET FOR REVIEW AT
BRUKEN

PHYSICALLY CHECK THE


-
PARTS AT BRUKEN

APPLIED BATTERY CHECK

APPLIED BATTERY CHECK

- -

CHECK IN BATTERIES ALL THE


- WOOD LINE PULLERS THAT
SAFE SUPPLIES US WITH
- -

- -

PHYSICALLY CHECK THE


PARTS AT BRUKEN

SEND INFORMATION TO THE


APPLIED
SUPPLIER

SEND INFORMATION TO THE


APPLIED
SUPPLIER

SEND INFORMATION TO THE


APPLIED
SUPPLIER

SEND INFORMATION TO THE


APPLIED
SUPPLIER
SEND INFORMATION TO THE
APPLIED
SUPPLIER

SEND INFORMATION TO THE


APPLIED
SUPPLIER

SEND INFORMATION TO THE


APPLIED
SUPPLIER
SHIP SPARE PARTS TO
-
CUSTOMER
-

- -
SEND INFORMATION TO THE
SUPPLIER

OVERHAUL FORKLIFTS IN
THE EUROPEAN INDALUM
4000 SERIES

SEND INFORMATION TO THE


SUPPLIER
CHECK MIDDLE, RIGHT AND
LEFT CONNECTOR KEYS

- -

REVIEW OF THE LOT


INVOLVED

- -

CHECK MIDDLE, RIGHT AND


LEFT CONNECTOR KEYS

CHECK MIDDLE, RIGHT AND


LEFT CONNECTOR KEYS
- -
- -
MANDAR REPORTE AL
PROVEEDOR HALLAZGO
PARA ENCONTRAR CAUSA
RAIZ
ACCIONES CORRECTIVAS EN ORIGEN / Fecha de inicio / DATE
CORRECTIVE ACTIONS AT SOURCE STAR

The operator missed the parts, and the quality


inspector did not check them out.
Training and request all operators must be 9/20/2021
following the Bom list to packing,QC increase
the checking time.
Material:SS304,request raw material factory
provide the report of material,assure the
component content of nickel is over the
request(Standard of Nickel is 8%).salt spray
test is over 48 hours. 9/20/2021
PS:SS304 stainless steel does not mean that
the material will not rust,it is according to the
environment such as using in seaside, wet
places that could be caused that rusted.

- -

- -

Supplier changed a new die casting


factory,that's why the design changed. Mark
9/20/2021
has sent email to Osvaldo for approval on
2020-12-06, Osvaldo approved on 2021-01-07
Material:SS304,request raw material factory
provide the report of material,assure the
component content of nickel is over the
request(Standard of Nickel is 8%,attachment is
the report).salt spray test is more than 200
9/20/2021
hours.
PS:SS304 stainless steel does not mean that
the material will not rust,it is according to the
environment such as using in seaside, wet
It is places
because the
that labelbe
could has been that
caused confirmed
rusted.from
Mexico,the factory people thought that could be
correct,and didn't check it.
Action:Trainning and request workers double 9/20/2021
check all files when received from
customers.and then send back to customers
confirm again.
ADJUSTMENTS IN THE PRODUCTION LINE,
GUIDES ARE PLACED TO DRILL FORKLIFT 9/20/2021
TRUCKS

- -

the worker pack more than 1 pc of lock at a


time and then mixed the keys .it must only
pack one pc of lock at a time.
-
Actions:Strengthen staff training and control the
speed of the packing line ,to ensure that each
worker only packs one lock at a time

It could be happen on the machine testing(frist


order),after machine test the engineer did not
take the test products away,and the workers
-
thought that was good products.
Actions:all test products must be reprocess,
QC increase the checking time.

wrong label.
Actions:Standardize packing instruction and -
staff training

Thetodensity
dues of aluminum
the workers carelessalloy is 2-3, times
packing did not
lower than that of zinc alloy
screen out problematic products in time when
Therefore,Zinc alloy inspector
packing.The quality has higherdidhardness
not find and
it in 9/20/2021
tensile strength than aluminum alloy.
time in the process of sampling inspection.
At present,4741/4742/4743
Actions:QC will go to check byand 4744,the
every 2 hours.
material of these 4 items are using is aluminum
alloy.Th hole thickness is 2.3 mm.Besides, it
needs to make a groove in order to put
circlip,the real thickness is only 1.8mm.
Based on the density of aluminum alloy not
9/20/2021
high and low tensile strength,it results to
happen broken from the posiiton that punched
the goorve when the handles working.

Solution:
Please replaced by zinc alloy,tensile strength of
zinc alloy is increased by 2-3 times and its
density is increased by 2-3 times compared to
aluminum .It can ensure that there is no
material broken.
It is not rust,the customer used inappropriate
detergent which resulted in oxidation of the
electroplating layer,brass material has finished
2 layer plating,first layer is nickel,the secound
layer is chromium.which means the customer 9/20/2021
damaged the plating surface(Chromium) by
using inappropriate detergent.
Actions:strengthen the inspection to ensure no
defective products send out.

After analysis, it could be using in humid


environment, high corrosive factors in the air.
factory action:ask the electroplate factory to
increase the thickness of plating from 6um to
8um,strengthen the inspection to ensure no
defective products send out.

I have tested 10 pieces on 10mm glass that no


found any installation problems.checked the
thickness of rubber is 5mm,and the depth of the
9/20/2021
interior is 2.92mm.
Action:request QC increase the measurement
on inspection list.

its a riveting problem,this is artificial riveting not


machine, the power of workers is not enough,
so the rivets are not completely fixed.
have talked to their -
Action:Improve theengineers
operation about
process. why
always happen
require that problems
workers oil leak,the
to self-check,
engineer require
told meQCthatrandom
is a lot sampling.
of element caused
the oil leakage,like high temperature,like a
small hole on the body but do not easy to
discover,maybe one year or two years later the
oil through the hole leaking,or the sealing ring
has
havedeformed
talked toafter
theirone year orabout
engineers two years.
why 9/20/2021
Picture
always happen that problems oil 2018,that
showing that produced on leak,the
could betold
engineer there
meisthat
a small hole
is a lot of on the body
element or
caused
the sealing ring has deformed caused
the oil leakage,like high temperature,like a the oil
small hole on the body leak. but do not easy to
discover,maybe one yeartaking
Actions:factory will be or twomore
years stringent
later the
oil through the hole leaking,or the sealing the
inspection and testing to try to eliminate ring
occurrence
has deformedofafter
productone quality
year orproblems.
two years. 9/20/2021
Picture showing that produced on 2018,that
could be there is a small hole on the body or
the sealing ring has deformed caused the oil
leak.
Actions:factory will be taking more stringent
inspection and testing to try to eliminate the
occurrence of product - quality problems. -
Because our mold that connects screw bolt and
rose are worn, sometimes it leads to happen
the problem while you are tightening the screw,
the screw bolt will turn in the same time. So
have the problem : the rose it not connected
tightly the screw bolt . -
Solutio: before we start production, our
engineers will repair the mold , and test many
times to prevent from any accessories with
wear problem , and ensure not loosing of the
screw bolt.

- -

The operator did not clean it up when package,


and the quality inspector did not check them
out. 9/20/2021
Request QC or team leader sign before
package.
Poor electroplating.talked with the
electroplating factory they said it could be
rework products,for example,the frist
electroplating was poor quality and they send it
for secound electroplating but unclean the
surface,and then the adhesion is poor than frist 9/20/2021
plating. that can not be discovered by eyes.
Actions:For this issue that they will request
plating factory does not take the rework
products to replating.
Increase the sampling inspections

Actions:Staff training, strengthen inspection -

Poor plating,the worker did not check it out.


Actions:strengthen the inspection
Require our supplier to improve the quality of 9/20/2021
electroplate parts ,strength the training of
inspector.

Action: require the workers to take the self


check action. -
we will strengthen inspection in QC links.
engineering changes.
already sent 50 sets replacement to Mexico.
matt black finish,not ORB finish,that is different -
spray coating.this item only make for matt black
can not make ORB with gold edges.

- -

This problem is due to the poor packing caused


the products bent,
Actions: will change the packing way, using the 9/20/2021
wooden case to avoid the problem happen
again.

- -

-
have talked to their engineers about why -
always happen that problems oil leak,the
engineer told me that is a lot of element caused
the oil leakage,like high temperature,like a
small hole on the body but do not easy to
discover,maybe one year or two years later the
oil through the hole leaking,or the sealing ring
has deformed after one year or two years. 9/20/2021
Picture showing that produced on 2018,that
could be there is a small hole on the body or
the sealing ring has deformed caused the oil
leak.
The operator missed
Actions:factory outtaking
will be the parts
more welding, the
stringent
qualityand
inspection inspector
testingdid nottosort
to try it out. the
eliminate
Action:Develop finishedquality
occurrence of product & semi-finished
problems. 9/20/2021
identification cards to prevent operators mixed
the products
QC increase the checking time.
Actions:Staff training, strengthen inspection -

Have been visted the supplier Okay Lock that


they have no able to solve this problem since
they think that is the raw material problem,
The density of aluminum alloy is 2-3 times
lower than that of zinc alloy
Therefore,Zinc alloy has higher hardness and
tensile strength than aluminum alloy.
At present,4741/4742/4743 and 4744,the
material of these 4 items are using is aluminum
alloy.Th hole thickness is 2.3 mm.Besides, it
needs to make a groove in order to put
circlip,the real thickness is only 1.8mm. -
Based on the density of aluminum alloy not
high and low tensile strength,it results to
happen broken from the posiiton that punched
the goorve when the handles working.

Solution:
Please replaced by zinc alloy,tensile strength of
zinc alloy is increased by 2-3 times and its
density is increased by 2-3 times compared to
aluminum .It can ensure that there is no
material broken.

it istonot
have talked belongs
their Lalale
engineers about why -
always happen that problems oil leak,the
engineer told me that is a lot of element caused
the oil leakage,like high temperature,like a
small hole on the body but do not easy to
discover,maybe one year or two years later the
oil through the hole leaking,or the sealing ring
has deformed after one year or two years. 9/20/2021
Picture showing that produced on 2018,that
could be there is a small hole on the body or
the sealing ring has deformed caused the oil
leak.
Actions:factory will be taking more stringent
inspection and testing to try to eliminate the
occurrence of product quality problems.
The inside of the Hydraulic Patch is not so clear
,So the garbage(like some solid oil ) is making
the speed hole more smaller or close /
-
Actions:1.Two times Ultrasonic cleaning and
100% QC checking before assemble and 100%
QC more stickly checking after assembly.

had update the new design from Nov.2019.


-
had update hole from the thread to ball

roll recheck the quality one by one ,and we will


pick out this product which quality likes this.
the recheck department is not careful enough
accidentally .
In the future, strengthen re-inspection
management to prevent similar incidents

Actions:Standardize packaging and strengthen


-
inspection

1.screws loose and not correct


installation;2.casted materials some not good;
Future:1.correct installation and fix the
screws,checking before packing; -
2. check the mold tooling and casted materials
before production;
3.inspection carefully before packing.

Strengthen the training of packers, defective


products can not be packed.
-
strengthen the inspection to ensure no
defective products send out.

- -
the picture shown that does not belongs Huadi -

- -

Actions:Standardize packing instruction, staff


training, strengthen inspection

Assemble all parts well without any shift and


falling off. strengthen the inspection

- -

update the glass cutting size of BRK7634


matte black clip,make it same as BRK734 in
further orders.
1. For the latch stuck, Add a direction slot for
latch movement to avoid oblique. We think this
method will solve the problem basically,
2. For the deadbolt stuck, its root cause is the
metal part(slider) deformation during barrel
plating. We suggest not to make barrel plating
to avoid deformation.

The bottom plate column should be riveted well


to avoid falling off.strengthen the inspection

Actions:Optimized process flow,


Adjust machine parameters to increase -
strength and strengthen inspection times.

It could be the rubber inside is too dilate that


makes the valve tight and caused the speed
can not be adjustable.
Action:strengthen incoming inspection,
PQC increase the checking time.

The screws bags are packed by machine ,we


should inspect more carefully while packing.

increased the percentarge of inspection ,


communicated the quality with cyliner factory.
After analysis, check the level of the door if it is
straight,and make sure that the force is
symmetrical.
Factory action:Staff training for assembly,
strengthen inspection

Strengthen the training of packers, make a


bigger size of label samples in the correct
item .it is clear for the workers.

Action:change the packing way to use the


plastic tape instead of the matels wire from
September 2021.
March 2022,we disscussed that use the scotch
tape instead of the plastic tape because of the
X mark happened.

- -

pending -
required the workers 100% test and record.
PQC increase the checking time.

Strengthen the training of packers and show


the accessories list in the package line.

Actions:Standardize packaging and strengthen


inspection

1. Make WI for operator and implement training


of operation.
2. Increase IPQC frequency during pin and
welding process.
3. Make 100% inspection after welding to pick
out the defective parts.
4. Improved the rivet pin from ONE to TWO
PINS in order to assure the rivet quality

After analyze,it could be the inside parts of


the bolt slipped or malposition.
Inspect each latch&bolt ,motify the SOP and
specify the correct assembly methods to
operator

After analyze,it could be the inside parts of


the bolt slipped or malposition.
Inspect each latch&bolt ,motify the SOP and
specify the correct assembly methods to
operator
1. Make WI for operator and implement training
of operation.
2. Increase IPQC frequency during pin and
welding process.
3. Make 100% inspection after welding to pick
out the defective parts.
4. Improved the rivet pin from ONE to TWO
PINS in order to assure the rivet quality

Assemble all parts well ,strengthen the


inspection

Actions:Adjust machine parameters to increase


-
strength and strengthen inspection times.

Request the workers self inspection,PQC


strengthens inspection.

Request the workers self inspection,PQC


-
strengthens inspection.

After confirmation,we order the item without


wood screws.
Action:1,Request the workers self
inspection,PQC strengthens inspection.
2,Resend the missing parts to customers.
- -

Check and maintain the mould if there has


some abrasion.
-
Request the workers self inspection,PQC
strengthens inspection.

The bottom plate column should be riveted well


to avoid falling off.strengthen the inspection

Action:Staff training.strengthen inspection.

Assemble all parts well ,strengthen the


inspection

Action:Staff training.strengthen inspection.


Action:Staff training.strengthen inspection.

Action:Staff training.strengthen inspection.

Actions:Staff training, strengthen inspection

Inspect each latch , and specify the correct


11/2/2021
installation method to user

Action:Staff training.strengthen inspection.

Action:Staff training.strengthen inspection.


Strengthen the training of packers, make a
bigger size of label samples in the correct
item .it is clear for the workers.

Action:they revised the pin size based on our


sample. Osvaldo confirmed it on March
26,2022.

Actions:Staff training, strengthen inspection

After analyze,the root cause is that the inside


hole of trigger is not on right position.
Action:adjust the tools for keep the hole on right
position.
Staff training.strengthen inspection

Action:Staff training.strengthen inspection.

1. For the latch stuck, Add a direction slot for


latch movement to avoid oblique. We think this
method will solve the problem basically,
2. For the deadbolt stuck, its root cause is the
metal part(slider) deformation during barrel
plating. We suggest not to make barrel plating
to avoid deformation.

Actions:Standardize packaging and strengthen


inspection
Assemble all parts well ,strengthen the
inspection.100% test before packing.

Action:Staff training,strengthen inspection

Assemble all parts well ,strengthen the


inspection.100% test before packing.

1. Make WI for operator and implement training


of operation.
2. Increase IPQC frequency during pin and
welding process.
3. Make 100% inspection after welding to pick
out the defective parts.
4. Improved the rivet pin from ONE to TWO
PINS in order to assure the rivet quality

Assemble all parts well ,strengthen the


inspection

Assemble all parts well ,strengthen the


-
inspection.100% test before packing.

Action:Staff training,increase the test time


before packing.strengthen inspection
Factory action:Staff training for assembly,
strengthen inspection

from the picture shown:


1. please use multimeter to check the power
output because the controller is light ON.
2. please press the TEST button of the
controller, if the door will open and close
correcty.
Factory action:1,strengthen inspection.
2,send one extra piece controller for each
orders for replacement.

1. For the latch stuck, Add a direction slot for


latch movement to avoid oblique. We think this
method will solve the problem basically,
2. For the deadbolt stuck, its root cause is the
metal part(slider) deformation during barrel
plating. We suggest not to make barrel plating
to avoid deformation.

- -
- -

- -
- -
- -
Fecha planeada de cierre / Fecha actual de cierre / Status
Planned closing date Current closing date (OPEN/PROCESS/CLOSE)

9/20/2021 9/20/2021 CLOSE

9/20/2021 9/20/2021 CLOSE

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9/20/2021 9/20/2021 CLOSE

9/20/2021 9/20/2021 CLOSE

9/20/2021 9/20/2021 CLOSE


9/20/2021 9/20/2021 CLOSE

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9/20/2021 9/20/2021 CLOSE

9/20/2021 9/20/2021 CLOSE


9/20/2021 9/20/2021 CLOSE

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9/20/2021 9/20/2021 CLOSE

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9/20/2021 9/20/2021 CLOSE

9/20/2021 9/20/2021 CLOSE

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9/20/2021 9/20/2021 CLOSE

9/20/2021 9/20/2021 CLOSE

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9/20/2021 9/20/2021 CLOSE

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9/20/2021 9/20/2021 CLOSE

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9/20/2021 9/20/2021 CLOSE

9/20/2021 9/20/2021 CLOSE


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9/20/2021 9/20/2021 CLOSE


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11/2/2021 11/2/2021 CLOSE
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Fecha planeada de
ACCIONES PREVENTIVAS / PREVENTIVE Fecha de inicio / DATE
cierre / Planned
ACTIONS STAR
closing date

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Engineering change 9/22/2021 9/22/2021

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Fecha actual de cierre / Status
COMENTARIOS / COMMENTS
Current closing date (OPEN/PROCESS/CLOSE)

INFORMATION IS SENT TO THE


- -
SUPPLIER

REVIEW THE SUBJECT OF


- -
POSSIBLE CUSTOMER VISIT

- - FACTURA DEL 2020

PARTS SENT TO DOOR CONTROL


- -
PARTS REPLACED TO CUSTOMER

IT IS CHECKED AND THE HINGES


- -
ARE DIFFERENT

Contamination by chemical agents

- -

- - -
- - Bathroom door replaced

INFORMATION IS SENT TO THE


- -
SUPPLIER

PHOTOGRAPHS AND EVIDENCE


- -
ARE SENT

THE MATERIAL IS RANDOMLY


REVIEWED AND PARTS IN GOOD
- - CONDITION ARE DETECTED AND
RETURNED TO THE CUSTOMER
FOR ASSESSMENT

WAITING FOR PARTS TO CHECK


- -
LABELS

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JUAN CARLOS MENA WILL REVIEW
9/22/2021 CLOSE
THE THEME WITH THE CLIENT

NO CLAIM ACCEPTED SENT SUPER


- -
OFF

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- -

- - NC WILL BE APPLIED

- - POORLY ASSEMBLED PACKAGING

- - Bathroom door replaced


PHOTOGRAPHS AND EVIDENCE
- -
ARE SENT

- - Parts are reworked

- - Rework

PHOTOGRAPHS AND EVIDENCE


- -
ARE SENT

PHOTOGRAPHS AND EVIDENCE


- -
ARE SENT

PHOTOGRAPHS AND EVIDENCE


- -
ARE SENT

PHOTOGRAPHS AND EVIDENCE


- -
ARE SENT
SPARE PARTS ARE SHIPPED TO
- -
CUSTOMERS

- - FORKLIFTS ARE REPLACED

- - WILL BE REPLACED BY SUPPLIER

- - Bathroom door replaced

COMMERCIAL AREA REPLACES


- -
RAILS

- - NC WILL BE APPLIED

- - NC WILL BE APPLIED
- - NC WILL BE APPLIED

- - NC WILL BE APPLIED

- - NC WILL BE APPLIED

- - NC WILL BE APPLIED
- - REVIEW WITH SUPPLIERS

- - REVIEW WITH SUPPLIERS

REVIEW WITH SUPPLIERS

- - Supplier to send missing parts

- - NC WILL BE APPLIED

- - NC WILL BE APPLIED

- - REVIEW WITH SUPPLIERS


- - CUSTOMER CONFUSION

WE NO LONGER WORK WITH THIS


- - SUPPLIER, THEY ARE SENT TO
SCRAP

16 MISSING CYLINDERS ARE


SHIPPED TO THE CUSTOMER

DIGITAL LOCKS ARE REQUESTED


TO BRUKEN FOR OVERHAUL

- - REVIEW WITH SUPPLIERS

Request technical drawings from


supplier, APPLY DEVIATION

REVIEW WITH SUPPLIERS


REVIEW WITH SUPPLIERS

REVIEW WITH SUPPLIERS

REVIEW WITH SUPPLIERS

- - REVIEW WITH SUPPLIERS

REVIEW WITH SUPPLIERS

REVIEW WITH SUPPLIERS

REVIEW WITH SUPPLIERS


REVIEW WITH SUPPLIERS

REVIEW WITH SUPPLIERS

REVIEW WITH SUPPLIERS

REVIEW WITH SUPPLIERS

REVIEW WITH SUPPLIERS

- - Parts are reworked

Request in writing from Bruken a


warranty on the materials and the
system that we will inform you
- -
That it is functionally designed to
operate safely.
WEIGHT OF GLASS DOOR IS 46 KG

REVIEW WITH SUPPLIERS

REVIEW WITH SUPPLIERS

REVIEW WITH SUPPLIERS


REVIEW WITH SUPPLIERS

DIGITAL LOCKS ARE REQUESTED


TO BRUKEN FOR OVERHAUL

REVIEW WITH SUPPLIERS

- - REVIEW WITH SUPPLIERS

REVIEW WITH SUPPLIERS

IS CHECKED IN BATTERIES AND


THIS JALADERA IS SOLD
- - SEPARATELY NOT INCLUDED IN
THE KIT, MAIL SENT TO MARKETING
FOR CATALOG UPDATE

REVIEW WITH SUPPLIERS


VALVES THAT PREVENTED OIL
- -
FLOW ARE ADJUSTED

THE GRIPPERS WE HAVE IN STOCK


- - ARE DIFFERENT FROM THE ONES
IN THE CLAIM

REVIEW WITH SUPPLIERS

REVIEW WITH SUPPLIERS

REVIEW WITH SUPPLIERS

REVIEW WITH SUPPLIERS

REVIEW WITH SUPPLIERS


REVIEW WITH SUPPLIERS

ESTE DAÑO NO SE GENERO EN


ORIGEN, SE PIDE APOYO A LEAR
PARA MANDAR REPOSICIÓN COMO
APOYO A CLIENTE / THIS DAMAGE
WAS NOT GENERATED AT ORIGIN,
SUPPORT IS REQUESTED TO LEAR
TO SEND REPLACEMENT AS
CUSTOMER SUPPORT.

REVIEW WITH SUPPLIERS

TENYALE REPRESENTATIVE IN
MEXICO TO VISIT CUSTOMER IN
MEXICO CITY

REVIEW WITH SUPPLIERS

REVIEW WITH SUPPLIERS

N/A
REVIEW WITH SUPPLIERS

BUY FROM HAIDA INSERTS


SUPPLIER

REVIEW WITH SUPPLIERS

REVIEW WITH SUPPLIERS

REVIEW WITH SUPPLIERS

REVIEW WITH SUPPLIERS

REVIEW WITH SUPPLIERS


REVIEW WITH SUPPLIERS

REVIEW WITH SUPPLIERS

REVIEW WITH SUPPLIERS

REVIEW WITH SUPPLIERS

DIGITAL LOCKS ARE REQUESTED


TO BRUKEN FOR OVERHAUL

THE LOCKS HAD A LOW BATTERY,


- - SO THEY HAD PROBLEMS OPENING
DUE TO LACK OF VOLTAGE.

REVIEW WITH SUPPLIERS


REVIEW WITH SUPPLIERS

The computer was checked at Bruken


and showed voltage, so it was not
returned.

CUSTOMER VISIT IN CUERNAVACA

REVIEW WITH SUPPLIERS

OUR CATALOG STATES THAT THIS


- - TRUCK CAN BE USED IN THIS
SERIES BUT THIS IS NOT CORRECT.

SEND VIDEO TO SUPPLIER WITH


THE INCIDENT
MISLABELED PARTS DUE TO BAD
REFERENCE TO JDE SYSTEM
CHANGEOVER

- - -

THESE GATES WILL BE REPLACED

IN THE SAB SYSTEM THEY COME AT


6 METERS IN JDE IT ASKS FOR 6.1,
THERE IS DISCREPANCY BETWEEN
SYSTEMS.

MISLABELED PARTS DUE TO BAD


REFERENCE TO JDE SYSTEM
CHANGEOVER

MISLABELED PARTS DUE TO BAD


REFERENCE TO JDE SYSTEM
CHANGEOVER
FURTHER EVIDENCE IS
REQUESTED FROM THE CUSTOMER

CHECK WITH THE SUPPLIER TO


SEE IF IT IS POSSIBLE TO
REATTACH THE SCREEN WITH
SOME GLUE.

THE PART IS PHYSICALLY


CHANGED

SEND INFORMATION TO THE


SUPPLIER

SEND INFORMATION TO THE


SUPPLIER

SEND INFORMATION TO THE


SUPPLIER

CHECK AGAINST TECHNICAL DATA


SHEET
SEND INFORMATION TO THE
SUPPLIER

THE HARDWARE WAS IN THE


LOOSE LOCATION

SEND INFORMATION TO THE


SUPPLIER

SEND INFORMATION TO THE


SUPPLIER

REVIEW WITH CUSTOMER AND ASK


FOR MORE PICTURES

SEND INFORMATION TO THE


SUPPLIER

TROLLEYS CONTAIN THE CORRECT


DIMENSIONS
ESTATUS ACTUAL /STATUS

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