Diagramme de PARETO Loi des 80/20

Les problmes critiques (risqus, difficiles) sont la fois :

Nvralgiques (frquence) relevs des problmes, mesures, extrapolation partir dun chantillon
Vulnrables (gravit) temps perdu, clients perdu, produits gaspills => chiffrage en
Criticit = gravit * frquence

Construction dun diagramme de PARETO

1)
2)
3)
4)
5)
6)
7)
8)

Recueillir les donnes (les problmes rencontrs)

Dfinir des grandes catgories
Rpartir tous les dfauts par catgorie
Relever le nombre de fois (la frquence) o le problme se pose
Indiquer en face de chaque catgorie la frquence dapparition
Classer les catgories dans lordre dcroissant (de la plus grande frquence la plus petite)
Calculer le pourcentage pour chaque catgorie (frquence/total des frquences*100)
Calculer le pourcentage cumul

Dans cet exemple, nous avons recens

15 dfauts,
3 de ces 15 dfauts (20%) reprsentent 80%
La criticit obit la loi de PARETO
20% des causes sont responsables de 80% des impacts

9) Tracer un graphique (barres) qui reprsente les frquences pour chaque catgorie selon lordre croissant (la plus
grande gauche)
10) Juxtaposer une courbe qui reprsente le pourcentage cumul

priorit

Les 5S (Outils de rsolution de problmes V 2012)Martine LECOMPTE / AFPI Nevers

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Les 5S (Outils de rsolution de problmes V 2012)Martine LECOMPTE / AFPI Nevers

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