INC-0014272099 en la que no se accede en banda al CdM pero sí fuera de banda y su

resolución

GMO cambia cable y se sigue sin acceder. Deducimos que es problema de configuración, al
introducir los siguientes comandos:

Con el siguiente comando se ve el id servicio que lleva el puerto 2/1/35

*B:emtmaz2-101# show service sap-using sap 2/1/35

==============================================================
=================
Service Access Points
==============================================================
=================
PortId                          SvcId      Ing.  Ing.    Egr.  Egr.   Adm  Opr
                                           QoS   Fltr    QoS   Fltr
-------------------------------------------------------------------------------
2/1/35                          77777      1     none    1     none   Up   Down

-------------------------------------------------------------------------------
==============================================================
=================

Con el siguiente comando vemos que no está incluido nuestro puerto 2/1/35 en el detalle
del servicio 77777

*B:emtmaz2-101# show  service id 77777 fdb detail

==============================================================
Forwarding Database, Service 77777
==============================================================
=================
ServId    MAC               Source-Identifier        Type     Last Change
                                                     Age
-------------------------------------------------------------------------------
77777     00:09:58:e8:8e:fa sap:1/1/6                L/0      05/15/18 19:54:58
77777     00:09:58:e8:8f:26 sap:1/1/8                L/265    05/16/18 12:47:26
77777     00:11:20:18:62:60 sap:2/1/60               L/0      04/03/18 07:46:14
77777     00:13:48:00:5d:d7 sap:2/1/57               L/263    06/30/17 14:51:21
77777     00:90:c2:c8:65:77 sap:1/1/30               L/15     10/23/17 10:55:50

No. of MAC Entries: 5

-------------------------------------------------------------------------------
Legend:  L=Learned O=Oam P=Protected-MAC

El Puerto está levantado

emtmaz2-101# show port 2/1/35

==============================================================
=================

Ethernet Interface

==============================================================
=================

Description : GST_echmaz1-1001_Ethernet_172.24.109.216

Interface : 2/1/35 Oper Speed : 10 mbps

Link-level : Ethernet Config Speed : 10 mbps

Admin State : up Oper Duplex : full

Oper State : up Config Duplex : full

Physical Link : Yes MTU : 1514

Single Fiber Mode : No Min Frame Length : 64 Bytes

IfIndex : 70352896 Hold time up : 5 seconds

Last State Change : 05/16/2018 12:59:09 Hold time down : 0 seconds

Last Cleared Time : 05/14/2018 11:01:27

Pedimos la tabla ARP

emtmaz2-101# show router arp No aparece la ip de nuestro CdM

==============================================================
=================

ARP Table (Router: Base)

==============================================================
=================

IP Address MAC Address Expiry Type Interface

-------------------------------------------------------------------------------

172.24.110.14 00:16:4d:17:55:b8 00h00m00s Oth system

172.24.109.209 00:16:4d:5a:fe:8d 00h00m00s Oth IP_GEST_AUX

172.24.108.49 10:e8:78:60:80:9c 02h31m35s Dyn[I] IPst.3

172.24.108.50 00:16:4d:17:56:fb 00h00m00s Oth[I] IPst.3

172.22.101.17 10:e8:78:4e:50:9b 02h47m44s Dyn[I] IPst.1

172.22.101.18 00:16:4d:17:56:f9 00h00m00s Oth[I] IPst.1

172.22.225.10 00:16:4d:17:56:fc 00h00m00s Oth[I] IPst.4

172.22.225.11 38:52:1a:f3:01:ff 03h26m42s Dyn[I] IPst.4

172.22.225.0 00:16:4d:17:56:fd 00h00m00s Oth[I] IPst.5

172.22.225.1 48:f7:f1:f0:d8:65 02h54m39s Dyn[I] IPst.5

172.22.225.2 00:16:4d:17:56:fa 00h00m00s Oth[I] IPst.2

172.22.225.3 04:f9:38:cb:4e:b6 03h40m52s Dyn[I] IPst.2

Escalamos a OMRSCOIPAC y esta es la respuesta:

“Grupo: OMRSCOIPAC-01

Tipo Información: Información técnica

Notificación SE: SI

Detalle: JavierQ: El echmaz1-1001 entra en emtmaz2-101;2/1/35, al intentar entrar en esa MTU,

no admite mi contraseña ni la genérica de Alcatel, compruebo que me hacen lo mismo otras
MTU's de esta MAN MEBA2. Entro por consola y veo que está todo levantado y aparentemente OK.

No se llega a ningún chassis de CM de esta MTU, no es sólo el que reclama. El problema es que
está caído el IES del IP_GEST_AUX. En otras palabras, se ha quitado o está flojo el puente que debe
haber entre los puertos 1/1/59 y 1/1/60. Enviar actuación para revisar/arreglar dicho puente.”

Creamos actuación para que GMO revise conexiones entre los puertos 1/1/59 y 1/1/60 que
están down

emtmaz2-101# show port 1/1/59

==============================================================
=================

Ethernet Interface

==============================================================
=================
Description : UPLINK-VPLS-AGREGACION-TRAFICO

Interface : 1/1/59 Oper Speed : 0 mbps

Link-level : Ethernet Config Speed : 100 mbps

Admin State : up Oper Duplex : N/A

Oper State : down Config Duplex : full

emtmaz2-101# show port 1/1/60

==============================================================
=================

Ethernet Interface

==============================================================
=================

Description : UPLINK-IES-AGREGACION-TRAFICO

Interface : 1/1/60 Oper Speed : 0 mbps

Link-level : Ethernet Config Speed : 100 mbps

Admin State : up Oper Duplex : N/A

Oper State : down Config Duplex : full

GMO actúa y una vez levantado el enlace anterior ya accedemos en banda al CdM

emtmaz2-101# show port 1/1/59

==============================================================
=================

Ethernet Interface

==============================================================
=================

Description : UPLINK-VPLS-AGREGACION-TRAFICO

Interface : 1/1/59 Oper Speed : 100 mbps

Link-level : Ethernet Config Speed : 100 mbps

Admin State : up Oper Duplex : full

Oper State : up Config Duplex : full

Physical Link : Yes MTU : 1514

Single Fiber Mode : No Min Frame Length : 64 Bytes

IfIndex : 37584896 Hold time up : 5 seconds

Last State Change : 05/17/2018 10:31:51 Hold time down : 0 seconds

operador$ telnet 172.24.109.216

Trying 172.24.109.216...

Connected to 172.24.109.216.

Escape character is '^]'.

Modulo gestion TELNET-RI para Master SNMP de bastidor v2.5.5

login: admin

Password:

TELNET R.I. Operative System (TRI.OS v1.24)

[admin@echmaz1-1001]# chassis list

INFORMACION CHASIS

=====================

Numero de chasis activos 3

Chasis: Descripcion

------- ----------------

1 echmaz1-1001

operador$ telnet echmaz1-1001

Trying 172.24.109.216...

Connected to echmaz1-1001.gestion.man.telefonica.es.
Escape character is '^]'.

Modulo gestion TELNET-RI para Master SNMP de bastidor v2.5

login: admin

Password:

TELNET R.I. Operative System (TRI.OS v1.24)

[admin@echmaz1-1001]#

Consultamos de nuevo los puertos del id servicio 77777 y vemos que ya está incluido el 2/1/35

emtmaz2-101# show service id 77777 fdb detail

==============================================================
=================

Forwarding Database, Service 77777

==============================================================
=================

ServId MAC Source-Identifier Type Last Change

Age

-------------------------------------------------------------------------------

77777 00:09:58:e8:85:73 sap:2/1/35 L/0 05/16/18 13:28:53

77777 00:09:58:e8:8e:fa sap:1/1/6 L/29 05/15/18 19:54:58

77777 00:09:58:e8:8f:26 sap:1/1/8 L/44 05/17/18 10:27:28

77777 00:09:58:e8:8f:27 sap:1/1/5 L/43 05/17/18 10:32:27

77777 00:09:58:e8:8f:2c sap:1/1/7 L/44 05/17/18 10:27:29

77777 00:11:20:18:62:60 sap:2/1/60 L/0 04/03/18 07:46:14

77777 00:13:48:00:5d:d7 sap:2/1/57 L/15 06/30/17 14:51:21

77777 00:16:4d:5a:fe:8d sap:1/1/59 L/0 05/17/18 10:31:51

77777 00:90:c2:c8:65:77 sap:1/1/30 L/0 10/23/17 10:55:50

Acceso fuera de banda

operador$ telnet ersmco1-002

Trying 172.20.10.158...

Connected to ersmco1-002.gestion.man.telefonica.es.

Escape character is '^]'.

C** TELEFONICA - eBA. Queda prohibido cualquier acceso no autorizado **

User Access Verification

Username: cisco

Password: remotiza

C GRABAR LA CFG CON EL COMANDO salvar

ersmco1-002>

ersmco1-002>

ersmco1-002>ena

Password: 3rysT0v!

ersmco1-002#

ersmco1-002#

ersmco1-002#

ersmco1-002#show running-config | i echmaz1-1001

ip host echmaz1-1001-SNMP 2057 172.26.158.108

ersmco1-002#

ersmco1-002#

ersmco1-002#

ersmco1-002#echmaz1-1001-SNMP 2057

Trying echmaz1-1001-SNMP (172.26.158.108, 2057)... Open

** TELEFONICA - eBA. Queda prohibido cualquier acceso no autorizado **

User Access Verification

Password: cisco

Password OK

echmaz1-1001 login: admin

Introducir el numero de slot [1-12] o 0 para acceso a Master-SNMP: