Jilali Bou3lam

 Résidence la résidence Imm L,

Etage 4 N°17
Quartier - Casablanca
 00212 6 66 66 66 66
jilalibou3lam@gmail.com

Mes douze ans au profit du service client m’ont permis de forger mon profil et m’ont fait acquérir de
différentes qualités, tél que la négociation le management et le sens de la responsabilité, ce qui m’a
permis de travailler à l’aise en équipe et avoir ma totale autonomie. Je souhaite aujourd'hui rejoindre
une équipe à l'international afin d'élargir mon horizon créatif et mettre mes compétences au service
d'une entité à grande échelle.

Compétences clés :

-Méticuleux et organisé
-Agilité et adaptation
-Esprit d’initiative
-Communication et relationnel développé
-Polyvalent et axé objectifs

EXPERIENCES PROFESSIONNELLES :

De Juin 2015 à Avril 2020 : Directeur de fililaie chez « la société »

-Tâche 1
-Tâche 2
-Tâche 3
-Tache 4

De Janvier à Mai 2015 : Responsable Département facturation chez

« la société »

-Tâche 1
-Tâche 2
-Tâche 3
-Tâche 4

1/
De Juin 2010 à Décembre 2014 : Chef de département facturation chez « la société »
-Tâche 1
-Tâche 2
-Tâche 3
-Tâche 4

Diplômes :
2007-2005 : Bachelor degree 4 ans en Systèmes d’informations Marketing et e-Commerce
A « IGA- l’Institut Supérieur du Génie Appliqué à Casablanca» (by WES)

Compétences linguistiques :
Arabe : Langue maternelle
Français : Langue professionnelle
Anglais : Langue professionnelle

Compétences informatiques :
Connaissances approfondies d’un grand nombre de suite de logiciels et programmes, tel que
Microsoft Office, Sage, GOLD…
Systèmes d’exploitation : Windows, Android

Autres activités :
Du 01/2002 au 01/2009 : Organisation de concerts et festivals de musique
Du 01/2002 au 01/2005 : Membre dirigeant d’une association œuvrant au développement humain

Références sur demande

2/
Jilali Bou3lam Sales Manager
Address : Andalous Residences 2nd Instalment GH1 Apartment Building L N17 Casablanca - Morocco –
Mobile : +212 6 66 66 66 66
Email : jilalibou3lam@gmail.com

PROFILE

 Qualified on assistance and sales support, with comprehensive experience of 12+ years on a different prestigious
companies.
 Experience on FMCG products, contracts and analyses.
 Able to develop and establish operating policies and procedures, to improve productivity and efficiency while reducing
time and costs
 Skills on identifying a new ways to work efficiently while contacting different departments
 Advanced computer skills with MS Office suite and other work-related software
 Multilingual: French, English and Arabic
 Problem solving skills. Able to work under pressure and handle multiple tasks simultaneously

WORK EXPERIENCE

Sales Manager June 2015 – April 2020

Compagny name - Casablanca, Morocco

 Task 1
 Task 2
 Task 3
 Task 4

Sales and Administration Manager January – May 2015

Compagny name – Casablanca, Morocco

 Task 1
 Task 2
 Task 3
 Task 4

Page 1 of
Jilali Bou3lam Sales Manager
Address : Andalous Residences 2nd Instalment GH1 Apartment Building L N17 Casablanca - Morocco –
Mobile : +212 6 66 66 66 66
Email : jilalibou3lam@gmail.com

Sales Manager January 2010 – December 2014

Compagny name – Mohammedia, Morocco

 Task 1
 Task 2
 Task 3
 Task 4

EDUCATION

Bachelor degree 4 years - Information Systems, Marketing and Business 2005 - 2007
Institute of Applied Engineering – Casablanca, Morocco
World Education Services Equivalency : Bachelor Degree (four years)

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Your Name
905-555-1234 • youremail@address.com • LinkedIn • Skype
Toronto, Canada or 407-111 Street, City, Province L8A 2B3 (complete address optional)

SUMMARY OF QUALIFICATIONS

 Over X years of experience in …

 Strong background in … (communication, marketing, management, education, etc.)
 Proven skills in…. (team-worker, good listener, flexibility, problem solver, etc.)
 Demonstrated ability to…(work in a fast paced environment)
 Bilingual or Fluent in English and French
 Certifications / Designations / Diplomas (if relevant)
 Proficient in Microsoft Office / Social Medias / Software (for instance)

PROFESSIONAL EXPERIENCE

Electrical Engineer 2016 – Present

Company Name, City, Province or Country (if not Canada)
Leader in telecommunications (optional)

 Conduct research into the feasibility, design, operation and performance of electrical
generation and distribution networks
 Design electrical and electronic circuits, components, systems and equipment
 Supervise and inspect the installation, modification, testing and operation of
electrical and electronic systems and equipment
 Develop maintenance and operating standards for electrical and electronic systems
and equipment
 Key achievement: _____________ (optional)

Computer Programmer 2010 – 2016

Company Name, City, Province or Country (if not Canada)
Number one in software (optional)

 Created, tested, debugged, documented and implemented client-tracking software

for Company Name utilizing skills in C# and VB.net
 Collaborated directly with end-users to maximize efficiencies and user-friendliness
 Employed strong communication skills to “Train the Trainers”
 Maintained existing computer programs by making minor modifications as required
 Key achievement: _____________ (optional)

905-555-1234 • 1
youremail@address.com
Your Name
Customer Service Representative 2007– 2010
Company Name, City, Province or Country (if not Canada)
Canada's largest communications company (optional)

 Answered inquiries from customers in person and on the phone

 Investigated and solved any customer concerns
 Accurately processed financial transactions using computerized cash registers in a
fast-paced environment
 Earned “Quality Service” award twice
 Boosted company sales by 30% (Key achievement)

VOLUNTEER EXPERIENCE

Library Assistant 2014 – Present

Library Name, City, Province

 Utilize strong attention to detail to organize library shelves and restock returned book
 Assist library patrons with the online catalogue system

Event Coordinator 2010 – 2014

Non-profit Name, City, Province

 Promoted the event through social medias and broadcasting newsletters

 Greeted and provided information to the participants of the event

EDUCATION

Certificate in Project Management 2016

College Name, City, Province or Country

Bachelor in Computer Science 2007

University Name, City, Province or Country

REFERENCES

 Available Upon Request

905-555-1234 • 2
youremail@address.com