no.

1 datos
1 0 1
2 2 2
3 2 3
4 3 4
5 3 5
6 3 6
7 4 7
8 4 8
9 4 9
10 4 10
11 5 11
12
0-14 15-64
12 5
13 5 13
14 7 14
15 7 15
16 7 16
17 9 17
18 9 18
19 10 19
20 11 20
21 12 21
22 12 22
23 13 23
24 13 24
25 13 25
26 14 26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
87
88
89
90
91
92
93
94
95
96
97
98
99
100
no.1 datos no.1 datos
27 15 93 65
28 15 94 65
95 70
8 -+65
29 15
30 15 96 75
31 16 97 75
32 16 98 75
33 16 99 80
34 17 100 90
35 17
36 17
37 18
38 19
39 19
40 20
41 20
42 20
43 20
44 20
45 20
46 21
47 21
48 21
49 22
50 22
51 23
52 23
53 25
54 25
55 25
56 25
57 25
58 25
59 25
60 25
 61 25
62 25
63 25
64 25
65 25
66 25
67 25
68 25
69 25
70 25
71 30
72 30
73 32
74 34
75 35
76 35
77 38
78 38
79 40 15 29 64
80 45
81 45
82 45
83 45
84 50
85 50
86 50
87 52
88 55
89 55
90 60
91 60
92 64
Media 29.18181818
Mediana 25
Moda 25

Rango 49
Desv est 12.98
 Volumen de llamadas
Ejemplo EJERCICIO 1
103 Alumno Calificación
98 1 91
98 99 2 98
99 128 3 83
110 4 90
105 5 84
88 6 87
106 7 82
100 8 75
100 9 61
108 10 62
92 11 69
96 12 87
100 13 94
105 14 88
93 15 60
103 16 77
97 17 70
100 18 95
97 19 73
107 20 94
92 21 88
103 22 96
100 23 71
100 24 93
95 25 70
94
101
101
104
97
90
95
93
106
82
98
75
102
93
111
100
107
108
91
85
108
94
123
120
92
93
83
98
85
93
96
118
106
91
107
96
96
104
117
112
117
103
96
103
93
103
116
96
107
124
92
103
98
110
98
105
91
85
102
94
107
90
103
90
95
97
105
105
90
108
108
105
112
114
109
102
92
105
93
108
86
98
111
102
114
88
87
102
101
93
101
95
97
86
99
97
75
95
77
98
113
111
105
98
97
110
119
111
109
91
101
85
95
92
85
85
116
95
85
98
112
104
83
104
94
104
90
105
98
103
98
91
122
88
128
98
112
96
94
95
84
126
100
104
113
99
120
105
113
93
86
104
100
93
113
97
88
101
96
108
97
100
88
106
106
108
97
88
113
117
97
113
102
107
118
95
97
103
92
104
99
82
89
94
106
104
92
113
108
111
96
70
101
96
97
90
99
121
99
107
114
107
70
128
106
117
78
94
100
98
102
103
112
94
100
92
97
99
101
99
109
98
89
84
88
94
106
91
101
101
109
86
95
100
95
93
91
104
98
95
91
99
102
101
97
115
90
119
110
88
100
89
98
98
84
98
102
110
100
114
117
76
92
94
95
106
89
102
95
118
114
83
97
106
EJERCICIO 2
Tiempo de
No Ciclo (seg)
1 3.74
2 10.76
3 14.00
4 5.78
5 4.92
6 18.93
7 10.19
8 11.78
9 9.76 800
10 13.72 1500
11 5.56 900
12 7.63 3950
13 3.12
14 5.23
15 4.67
16 7.14
17 15.44
18 3.17
19 14.75
20 15.50
21 3.16
22 6.58
23 6.15
24 4.32
25 2.22
26 6.97
27 5.32
28 5.74
29 3.72
30 20.82
31 6.76
32 11.26
33 6.89
34 6.25
35 9.15
36 2.13
37 6.25
38 2.30
39 18.43
40 5.33
41 19.39
42 14.32
43 6.13
44 5.95
45 8.46
46 5.63
47 9.41
48 34.96
49 9.83
50 5.80
51 16.30
52 12.54
53 4.86
54 6.61
55 4.36
56 6.77
57 22.48
58 17.92
59 4.71
60 7.76
61 7.74
62 8.03
63 15.40
64 13.56
65 5.98
66 3.95
67 4.42
68 16.50
69 6.24
70 6.34
71 5.61
72 22.20
73 8.02
74 19.17
75 2.13
76 7.24
77 5.05
78 4.40
79 2.17
80 19.47
81 9.95
82 9.76
83 18.17
84 3.38
85 32.99
86 24.35
87 4.95
88 9.70
89 4.53
90 10.68
91 9.36
92 2.83
 93 7.98
94 9.09
95 6.92
96 6.98
97 9.40
98 4.51
99 8.43
100 12.65
101 2.59
102 3.70
103 15.54
104 7.26
105 6.70
106 4.94
107 5.50
108 3.55
109 9.03
110 9.30
111 6.42
112 13.34
113 9.21
114 1.80
115 2.19
116 11.98
117 6.08
118 4.40
119 3.25
120 11.73
121 11.80
122 24.26
123 12.23
124 20.20
125 5.63
168
 EJERCICIO
Objetivo: Clasifica los siguientes datos en la categoría correcta marcando con una "X" la
casilla correspondiente
Categorías
Datos Discretos Continuos
Tiempo de entrega de un paquete a
Número de botellas a
Cantidad de enfermos a
Diametro de pieza a
Tiempo promedio de llamada a
Peso de una persona a
Temperatura de pieza a
Número de fallas a
Facturas correctas a
Número de personas certificadas a t
Errores por persona a
Litros cargados al tanque del auto a
Latas de pintura compradas a
Número de accidentes a
Km recorridos por corredor a
 1 120
110 2 130
3 115
30% 4 110
Estadistica descriptiva 5 108 Estadistica inferencial
6 105
7 100 x1 x2
8 108 Tipo de auto
9 109
10 110
stica inferencial

y (velocidad)
 EJEMPLO
Número de datos
Normal 500 media 500
desviacion estandar 15

Lognormal 500 locacion 1

escala 0.9

Binomial 500 pruebas 500

probabilidad 0.1
 Tiempo
promedio
Alumno Calificación duración de
1 91 6.3
llamada
2 98 2.1
3 83 12
4 90 6.3
5 84 6
6 87 8.2
7 82 4.5
8 75 8.2
9 61 7.8
10 62 6.9
11 69 7.3
12 87 12.7
13 94 5.5
14 88 5.3
15 60 6.2
16 77 6.3
17 70 7.9
18 95 3.7
19 73 5.3
20 94 7.3
21 88 1.3
22 96 7
23 71 5.6
24 93 7.3
25 70 5.8
8
14
8.4
11.1
3.5
7.9
5.3
5.2
1.1
3.9
7.3
5.8
3.6
 8.5
2.6
4.8
4.8
6.8
5.6
6.9
9.4
3.3
8.9
5.5
7.4
8.5
9.4
2.9
6
4.1
4.5
4.5
3.8
7.2
3.7
11.2
6.4
0.8
4.1
4.3
5.5
9.1
9.5
2.9
6.9
5.2
7.4
7.4
4.1
1.7
3.8
5.5
 1.2
2.2
3.6
13.7
12.7
2.2
1.8
5.5
3.8
7.6
6.6
4
4
3.7
8.3
3.3
5
2.2
7
5.5
1
3.8
8.7
1.6
3.5
6.4
2
0.1
5
4.7
11.5
5.9
10.8
2.5
7.1
6.5
4.6
7.8
6.1
 6.4
14
3.9
6.4
9.2
5.4
5.4
7
3.8
2.2
4.5
10.2
2.8
6.3
8.7
2.8
10.7
1.4
7
5.8
6.7
0.9
8.6
7.5
8.8
4.9
3.2
7
3.6
9.2
3.6
6.2
0.9
4.5
5.8
5.2
5.5
6.4
10.9
 9.8
2.4
3.7
4.7
9.3
8.4
6.5
8.9
4.6
6.8
8.9
7.9
11.5
3
7.9
10.4
10.1
8.3
11.5
8.1
3.4
13.1
4.6
13.3
3.8
7.5
5.7
7
1.7
7.9
12.4
2.5
10.2
6.4
11
7
2.2
6.4
6.8
5.8
4.3
5.4
4.9
2.9
 Tiempo
promedio
Alumno Calificación duración de
1 91 6.3
llamada
2 98 2.1
3 83 12
4 90 6.3
5 84 6
6 87 8.2
7 82 4.5
8 75 8.2
9 61 7.8
10 62 6.9
11 69 7.3
12 87 12.7
13 94 5.5
14 88 5.3
15 60 6.2
16 77 6.3
17 70 7.9
18 95 3.7
19 73 5.3
20 94 7.3
21 88 1.3
22 96 7
23 71 5.6
24 93 7.3
25 70 5.8
8
14
8.4
11.1
3.5
7.9
5.3
5.2
1.1
3.9
7.3
5.8
3.6
8.5
2.6
4.8
4.8
6.8
5.6
6.9
9.4
3.3
8.9
5.5
7.4
8.5
9.4
2.9
6
4.1
4.5
4.5
3.8
7.2
3.7
11.2
6.4
0.8
4.1
4.3
5.5
9.1
9.5
2.9
6.9
5.2
7.4
7.4
4.1
1.7
3.8
5.5
1.2
2.2
3.6
13.7
12.7
2.2
1.8
5.5
3.8
7.6
6.6
4
4
3.7
8.3
3.3
5
2.2
7
5.5
1
3.8
8.7
1.6
3.5
6.4
2
0.1
5
4.7
11.5
5.9
10.8
2.5
7.1
6.5
4.6
7.8
6.1
6.4
14
3.9
6.4
9.2
5.4
5.4
7
3.8
2.2
4.5
10.2
2.8
6.3
8.7
2.8
10.7
1.4
7
5.8
6.7
0.9
8.6
7.5
8.8
4.9
3.2
7
3.6
9.2
3.6
6.2
0.9
4.5
5.8
5.2
5.5
6.4
10.9
9.8
2.4
3.7
4.7
9.3
8.4
6.5
8.9
4.6
6.8
8.9
7.9
11.5
3
7.9
10.4
10.1
8.3
11.5
8.1
3.4
13.1
4.6
13.3
3.8
7.5
5.7
7
1.7
7.9
12.4
2.5
10.2
6.4
11
7
2.2
6.4
6.8
5.8
4.3
5.4
4.9
2.9
Muestra Estandar Op 1 Pr1 Op 1 Pr2 Op 2 Pr1 Op 2 Pr2 Operador 1 Operador 2
1 pasa pasa pasa pasa pasa
2 no pasa no pasa no pasa no pasa no pasa
3 pasa no pasa pasa pasa pasa 1
4 no pasa no pasa no pasa no pasa no pasa
5 pasa pasa pasa pasa pasa
6 no pasa no pasa no pasa pasa no pasa 1
7 no pasa no pasa no pasa pasa pasa 1
8 pasa pasa pasa pasa pasa
9 pasa pasa pasa pasa pasa
10 no pasa no pasa no pasa no pasa no pasa
11 no pasa no pasa no pasa pasa no pasa 1
12 pasa pasa pasa pasa pasa
13 pasa pasa pasa pasa pasa
14 no pasa no pasa no pasa pasa pasa 1
15 pasa pasa pasa pasa pasa
16 no pasa no pasa no pasa no pasa no pasa
17 no pasa no pasa no pasa no pasa no pasa
18 pasa pasa pasa pasa pasa
19 no pasa no pasa no pasa no pasa no pasa
20 pasa pasa pasa pasa pasa
1 4
20 100 5 20
7 35 -95 -80

40 100
4 10
EJEMPLO
Parte Analista Peso
1 1 11.59 agregar especificaciones para obtener tolerancias
1 1 11.32 LIE 10
2 1 13.48 LSE 13
2 1 13.48
3 1 12.67
3 1 12.4
4 1 12.67
4 1 13.21
5 1 11.05
5 1 10.51
6 1 13.48
6 1 13.48
7 1 13.21
7 1 13.21
8 1 12.67
8 1 12.4
9 1 13.48
9 1 13.48
10 1 11.32
10 1 11.86
1 2 11.05
1 2 11.05
2 2 13.74
2 2 13.21
3 2 12.4
3 2 12.13
4 2 12.4
4 2 12.13
5 2 10.24
5 2 10.24
6 2 13.48
6 2 13.74
7 2 13.21
7 2 12.94
8 2 12.13
8 2 11.86
9 2 13.48
9 2 13.21
10 2 11.05
10 2 10.78
1 3 10.78
1 3 11.05
2 3 13.74
2 3 13.48
3 3 12.4
 3 3 12.4
4 3 12.4
4 3 12.4
5 3 10.51
5 3 10.78
6 3 13.48
6 3 13.74
7 3 13.21
7 3 13.21
8 3 12.4
8 3 12.4
9 3 13.74
9 3 13.74
10 3 12.67
10 3 12.4
1.108947203
1.053065622
 EJERCICIO
Pieza Analista R
1 1 35.8
tolerancias 2 1 38.2
3 1 36.9
4 1 34.8
5 1 36
6 1 32.5
7 1 32.1
8 1 34.1
9 1 34.7
10 1 32.6
1 2 33.7
2 2 34.3
3 2 35.4
4 2 34.1
5 2 36.4
6 2 35.4
7 2 35.3
8 2 35
9 2 32.3
10 2 33.6
1 3 34
2 3 36.9
3 3 36.4
4 3 35
5 3 32.8
6 3 33.8
7 3 34.2
8 3 36
9 3 35
10 3 33.9
1 1 34.5
2 1 34.7
3 1 35.3
4 1 34.1
5 1 36.9
6 1 34
7 1 35.1
8 1 32.4
9 1 37.2
10 1 36.4
1 2 33.9
2 2 33.5
3 2 33.2
4 2 36.4
5 2 35
6 2 33.8
 7 2 32.7
8 2 32.1
9 2 33.8
10 2 34.4
1 3 36.3
2 3 35.6
3 3 35.6
4 3 34.8
5 3 35.1
6 3 33.9
7 3 34.1
8 3 34.6
9 3 35.7
10 3 36.3
LIE 30
LSE 50
Producto

R&R
 Altura Hombres Altura Mujeres
EJEMPLO Mexico Mexico

Dato Futbolista 1 Futbolista 2 Futbolista 3 168 151

1 3 2 6 165 157
2 1 3 1 166 162
3 2 2 8 166 162
4 2 2 10 168 156
5 2 5 3 165 164
6 1 5 6 169 168
7 3 2 3 170 169
8 1 3 7 166 156
9 1 3 2 168 167
10 1 4 5 170 156
11 2 5 9 167 166
12 1 5 6 166 158
13 3 2 6 165 157
14 3 2 6 165 157
15 3 3 7 165 157
16 1 4 8 168 170
17 3 5 0 165 163
18 3 5 0 170 168
19 3 5 3 170 164
20 2 4 9 167 164
21 2 5 0 169 169
22 2 5 2 167 163
23 3 2 3 166 165
24 3 5 10 165 161
25 3 5 8 180 163
26 3 3 0 185 165
27 2 2 4 185 164
28 1 3 2
29 1 2 2
30 3 2 10
31 2 4 7
32 2 5 3
33 3 5 10
34 2 3 3
35 3 2 4
36 3 3 10
37 1 5 0
38 3 4 6
39 2 2 3
40 3 2 10
 Centro de Servicio Centro de Servicio Centro de Servicio
Dato 1 Centro de Servicio 2 3 4
1 255 257.0 180.0 251
2 252 243.0 185.0 277
3 252 248.0 189.0 255
4 250 241.0 175.0 283
5 252 243.0 170.0 267
6 254 247.0 161.0 281
7 255 243.0 189.0 250
8 253 253.0 188.0 266
9 254 254.0 164.0 289
10 253 241.0 190.0 283
11 250 255.0 154.0 283
12 252 258.0 191.0 290
13 252 259.0 161.0 267
14 254 259.0 164.0 259
15 254 247.0 153.0 289
16 250 246.0 167.0 257
17 253 253.0 168.0 288
18 254 252.0 182.0 259
19 254 247.0 190.0 251
20 252 251.0 150.0 278
21 251 245.0 169.0 284
22 251 256.0 159.0 280
23 254 241.0 166.0 275
24 252 259.0 193.0 283
25 254 253.0 157.0 268
26 255 255.0 170.0 277
27 250 240.0 160.0 254
28 252 256.0 172.0 252
29 251 249 182 267
30 254 241 170 282
31 252 246 168 276
32 252 259 167 276
33 253 247 163 264
34 253 257 195 289
35 255 255 175 287
36 255 255 184 255
37 253 247 174 282
38 254 246 190 253
39 250 250 167 263
40 255 240 190 269
41 250 249 189 253
42 250 241 190 279
43 253 253 157 268
44 253 244 165 269
45 252 257 194 290
46 255 257 154 270
47 250 242 154 285
48 252 255 189 278
49 250 251 185 254
50 254 257 182 263
51 250 249 191 277
52 252 245 170 251
53 251 257 183 262
54 255 248 169 262
55 255 248 167 255
56 253 246 180 289
57 252 252 180 267
58 253 255 150 273
59 250 252 188 283
60 254 242 164 255
61 254 244 159 275
62 253 250 192 259
63 252 254 179 269
64 253 248 193 273
65 254 250 193 250
66 252 251 169 267
67 253 253 155 257
68 251 241 158 259
69 255 248 168 255
70 251 241 157 278
71 255 252 162 274
72 255 250 181 256
73 252 256 177 280
74 255 259 180 279
75 252 257 192 263
76 252 259 173 278
77 253 245 173 258
78 250 249 158 277
79 250 246 166 275
80 251 251 195 268
Centro de Servicio 5
253
253
251
253
251
253
250
253
251
251
251
252
252
252
253
252
250
251
250
250
253
251
253
251
252
251
250
251
253
253
252
252
252
252
253
250
253
250
251
253
252
250
251
251
251
253
253
252
252
253
252
251
252
251
253
251
252
250
253
252
250
252
252
251
252
251
252
252
251
252
253
252
251
251
252
250
253
253
250
253
 EJEMPLO Tiempo de
Dato Stock 1 Stock 2 ciclo Turno A
1 48.58 40.20 12
2 49.92 41.71 11
3 50.59 39.70 12
4 51.26 39.87 11
5 53.44 45.90 13
6 53.68 43.05 14
7 52.61 41.38 11
8 52.53 53.48 10
9 51.48 54.55 10
10 50.73 49.04 11
11 49.71 50.02 12
12 55.00 63.05 13
13 53.90 64.31 12
14 56.14 64.92 11
15 55.02 66.22 11
16 55.81 63.56 11
17 54.69 64.83 12
18 57.12 75.01 11
19 55.98 76.51 10
20 57.45 76.88 15
21 56.30 78.42 12
22 58.44 77.74 13
23 57.27 79.30 12
24 59.75 82.35 14
14
15
15
14
14
16
 EJERCICIO
Dia Semana Satisfacción al Cliente
1 1 89.0
2 1 88.0
3 1 91.0
4 1 92.0
5 2 87.0
6 2 85.0
7 2 89.0
8 2 96.0
9 3 93.0
10 3 89.0
11 3 99.0
12 3 96.0
13 4 96.0
14 4 86.0
15 4 90.0
16 4 84.0
17 5 80.0
18 5 72.0
19 5 61.0
20 5 52.0
21 6 53.0
22 6 49.0
23 6 30.0
24 6 35.0
25 7 65.0
26 7 68.0
27 7 72.0
28 7 73.0
29 8 80.0
30 8 74
31 8 85
32 8 85
33 9 89
34 9 90
35 9 91
36 9 85
37 10 89
38 10 90
39 10 95
40 10 97
41 11 94
42 11 98
43 11 98
44 11 80
45 12 77
46 12 79
47 12 88
48 12 92
49 13 96
50 13 85
51 13 93
52 13 87
53 14 92
54 14 82
55 14 86
56 14 92
57 15 88
58 15 94
59 15 95
60 15 89
 EJEMPLO EJERCICIO

Dato Muestra Rendimiento Dato Muestra Asistencia

1 1 96 1 1 83
2 1 95 2 1 80
3 2 87 3 2 70
4 2 87 4 2 71
5 3 83 5 3 72
6 3 80 6 3 73
7 4 78 7 4 71
8 4 75 8 4 70
9 5 76 9 5 70
10 5 72 10 5 70
11 6 71 11 6 71.0
12 6 65 12 6 81
13 7 63 13 7 81
14 7 50 14 7 80
15 8 51 15 8 82
16 8 52 16 8 85
17 9 50 17 9 94
18 9 51 18 9 95
19 10 95 19 10 100
20 10 99 20 10 100
21 11 84 21 11 98
22 11 82 22 11 98
23 12 92 23 12 98
24 12 99 24 12 98
25 13 85 25 13 95
26 13 81 26 13 95
27 14 94 27 14 84
28 14 98 28 14 82
29 15 80 29 15 80
30 15 80 30 15 84
31 16 80 31 16 81
32 16 83 32 16 85
33 17 82 33 17 82
34 17 84 34 17 84
35 18 94 35 18 83
36 18 87 36 18 82
37 19 92 37 19 80
38 19 85 38 19 83
39 20 94 39 20 82
40 20 99 40 20 80
4.5
 EJERCICIO EJEMPLO
Dato Tiempo Dato mm
1 37.0975 1 500.855
2 41.8373 LIE 30 2 499.554
3 41.7283 LSE 48 3 497.399
4 41.2261 4 499.188
5 38.5008 5 503.054
6 42.8565 6 496.904
7 41.5229 7 496.868
8 41.309 8 495.765
9 42.8671 9 492.443
10 37.9988 10 503.647
11 41.5338 11 504.042
12 42.1461 12 500.559
13 41.1381 13 498.708
14 38.5736 14 507.319
15 42.7184 15 490.72
16 43.0857 16 494.945
17 37.1429 17 500.705
18 42.2619 18 492.515
19 45.1686 19 497.322
20 37.8766 20 506.247
21 36.6434 21 498.365
22 42.5973 22 503.586
23 39.1351 23 507.858
24 36.199 24 499.154
25 40.1673 25 501.54
26 40.0514 26 498.098
27 41.4567 27 489.521
28 36.5831 28 495.224
29 42.3421 29 492.038
30 40.0448 30 500.397
31 42.6573 31 495.215
32 39.185 32 501.795
33 39.688 33 501.563
34 41.9651 34 499.439
35 43.0156 35 491.704
36 40.7603 36 496.71
37 37.775 37 491.591
38 38.0207 38 496.388
39 44.4406 39 501.179
40 40.1006 40 501.532
41 38.1295 41 504.601
42 40.3453 42 504.895
43 40.515 43 503.603
44 39.9233 44 500.831
45 34.7757 45 500.481
46 39.9289 46 499.313
47 40.4507 47 499.876
48 35.9242 48 493.355
49 41.164 49 506.149
50 39.6228 50 498.36
51 42.2805 51 506.193
52 43.2265 52 505.21
53 41.2475 53 500.428
54 42.9619 54 505.638
55 40.8134 55 500.216
56 38.505 56 498.384
57 43.279 57 492.777
58 38.6888 58 500.835
59 39.8728 59 500.993
60 41.9878 60 499.407
61 36.2715 61 502.119
62 38.6256 62 503.291
63 42.0 63 503.874
64 41.2839 64 502.091
65 39.4876 65 498.104
66 36.4095 66 501.575
67 43.1825 67 489.999
68 40.8617 68 493.201
69 42.8645 69 499.709
70 40.0527 70 498.656
71 499.183
72 505.966
73 500.617
74 496.459
75 498.192
76 507.139
77 497.584
78 497.037
79 502.663
80 499.326
81 495.67
82 494.398
83 500.621
84 494.524
85 507.159
86 506.388
87 497.091
88 499.556
89 503.657
90 499.758
91 497.777
92 503.257
93 503.001
94 499.921
95 501.2
96 502.166
97 499.684
98 500.176
99 495.48
LIE 495
LSE 505
 Litros de
Prueba Tiempo Mto Alcohol
1 4.3794 LSE 4.5 Utilizado
13.6877
2 10.1211 22.3492
3 3.2081 10.1428
4 1.8605 32.9917
5 2.3008 13.9974
6 1.4657 22.9112
7 0.8787 10.7147
8 5.1127 12.0907
9 0.3423 39.3372
10 0.8250 20.4178
11 0.9581 23.2569
12 1.0357 16.4757
13 3.2571 20.4287
14 2.4547 23.573
15 0.0874 26.5769
16 1.5128 13.9879
17 1.1652 26.0745
18 1.7271 34.3099
19 0.5873 22.9113
20 4.2302 11.4681
21 2.3281 18.8319
22 0.6894 20.6783
23 0.9939 14.6124
24 1.8377 15.1469
25 2.3852 16.6839
26 0.1257 20.7754
27 2.2110 15.1837
28 4.4908 16.6981
29 2.6242 11.72
30 2.0744 14.434
31 1.0173 16.7725
32 0.1737 23.0413
33 7.5970 21.6372
34 0.1449 22.6981
35 3.0292 17.7043
36 0.3274 20.7956
37 0.6264 10.9619
38 1.2968 13.1638
39 0.3497 24.7078
40 0.7439 16.0574
41 0.2713 10.5258
42 2.9746 26.0397
43 0.2089 16.6392
44 1.1383 14.4027
45 5.4220 16.4376
46 1.3940 13.17
47 0.2092 14.0297
48 0.7395 9.2857
49 1.5367 22.9852
50 0.1593 16.7272
51 2.0123 16.7483
52 6.1551 17.5763
53 3.0398 20.282
54 6.5011 19.0242
55 1.3100 21.9923
56 0.1406 13.5149
57 3.4749 24.5604
58 4.2262 18.2251
59 1.5966 25.0153
60 4.8773 14.4018
61 1.3372 21.9529
62 0.3167 31.9072
63 1.4904 10.6138
64 1.9863 19.5566
65 1.1464 22.7727
66 4.2194 26.1067
67 0.5010 23.2297
68 0.2747 35.6893
69 1.2049 14.1187
70 1.1995 23.6648
71 1.2583 17.4809
72 1.8662 13.6769
73 0.0817 17.6483
74 1.3903 22.4577
75 2.2247 27.2526
76 1.5818 26.9132
77 0.2276 13.883
78 0.5191 15.3312
79 7.7332 16.3479
80 2.7065 23.3697
17.0797
25.9386
22.0101
18.5456
28.0886
12.3625
23.1325
19.0698
19.5752
25.1013
19.5927
15.7619
14.3196
22.4856
15.7299
34.3313
30.9468
13.3873
14.7872
17.9664
18.235
13.0697
14.7276
23.8541
13.2263
16.6583
26.5747
18.6981
18.4018
25.7211
22.5083
23.726
13.9204
17.3553
24.2152
23.1591
21.5018
8.145
23.4539
11.9999
27.7213
21.9155
13.5006
14.5833
23.3837
34.0164
13.5341
17.8263
19.3695
12.916
26.7795
20.2834
9.8972
11.3523
23.1977
18.3174
22.0739
24.5353
17.3143
20.6496
15.5582
19.9249
19.9714
9.5385
12.2891
27.1741
13.5226
23.3498
9.9933
20.8792
19.6338
15.2488
17.905
30.8691
22.7599
15.358
30.0683
16.6047
28.8068
16.449
16.2964
25.2077
22.7108
15.4999
35.092
27.7928
20.9367
29.8396
22.8763
16.1833
21.345
22.5806
21.0078
11.3363
14.5298
20.4934
25.242
29.2863
17.5076
27.7584
15.5761
9.2391
8.7966
16.6117
32.601
20.3545
14.3774
17.1859
18.1226
19.9861
13.3856
23.3843
16.7473
21.4288
18.2762
17.3969
19.0494
29.4158
16.109
28.5825
14.7444
30.081
26.8591
15.7893
19.7579
23.3179
14.0623
22.9898
18.0234
10.9346
24.0454
22.4783
32.6475
12.9575
13.2506
11.2274
12.537
16.6858
21.2158
16.0569
13.8456
25.2132
19.1219
14.4192
45.9988
16.6996
12.9013
10.7801
28.9591
35.5467
10.1179
18.0259
16.967
14.6003
24.5163
10.1931
18.9071
17.9964
10.046
15.9045
17.13
23.7666
21.3542
16.7094
13.1369
15.7164
11.5949
17.8251
12.7617
15.2262
11.983
15.2247
15.7884
13.3585
17.7343
16.5708
9.4562
15.4985
13.9837
27.9417
24.5285
14.7682
27.3392
11.2905
30.289
18.8668
30.7845
20.4481
17.3524
26.643
15.646
18.8873
20.5773
14.0672
21.5175
15.7309
28.2654
23.1775
39.5274
27.7467
11.5517
15.7713
18.1436
10.2089
15.4673
25.5059
19.9525
30.7528
17.6106
18.252
17.4712
23.4297
18.9808
24.9884
22.1973
16.1895
15.4309
29.2166
35.5993
21.9717
12.1136
19.4009
12.9843
22.3019
18.1456
25.2176
20.5385
26.1568
13.6346
13.104
31.4709
11.6128
17.3919
21.0838
23.1563
10.9923
23.962
30.4056
36.0008
14.9019
20.183
13.1542
24.1523
18.4102
21.5419
25.5965
20.9687
14.9323
9.8407
46.7658
20.5184
15.6109
21.7005
9.2753
38.1543
29.7077
17.0334
15.4205
12.5056
19.2132
20.9567
24.0019
24.9907
24.2014
16.1395
26.7534
25.6527
11.6201
19.5838
16.9679
28.6738
20.8405
13.4593
27.9476
20.1487
16.5308
14.4717
27.0369
20.3735
17.4244
15.2837
35.9052
14.3299
12.8492
32.3489
37.0258
22.6389
18.6226
14.1431
14.8625
23.7606
17.8967
12.7324
22.1745
22.7517
26.8924
24.8642
16.1173
12.118
16.9093
12.3516
26.3584
17.9087
12.503
34.9716
25.3412
16.1903
19.7129
16.0864
14.478
28.0204
19.8585
18.228
20.1516
29.1504
12.0481
18.7251
16.5278
21.4091
16.6533
11.3651
14.2235
18.2417
16.3368
23.9028
23.9738
18.3626
27.7781
16.4726
18.9399
18.8168
25.2002
26.038
18.1104
27.7184
16.7467
27.2984
26.8756
18.5783
24.1113
15.0291
14.3753
25.1282
17.7548
23.3857
35.2778
31.7532
33.9904
21.6748
24.114
29.9275
22.4255
17.2692
27.6831
22.7899
23.6068
12.3054
27.4601
27.2596
22.0406
17.9925
21.1161
15.5022
14.5618
19.1205
22.8146
32.1803
30.6827
12.2023
16.7753
15.3249
28.8481
27.8522
30.3382
16.9257
32.8996
17.8464
35.9551
13.552
23.5733
18.9886
7.6999
27.601
18.3257
15.4886
8.7668
14.1554
12.886
34.6091
19.0058
14.3047
17.6047
17.1167
23.7836
13.8573
18.2083
11.446
16.6023
30.7306
13.3835
28.4889
22.8303
21.248
18.1514
20.4491
16.1724
22.811
36.4973
20.0689
18.4894
18.9521
13.9914
8.2423
18.1092
19.2878
23.1835
24.7878
22.6284
18.976
11.8198
LIE 5
LSE 30
 EJEMPLO
Se seleccionan 15 automoviles al azar
5 automoviles cuentan con errores electronicos
2 tienen problemas en la carroceria
EJERCICIO
Se seleccionan 200 facturas
17 cuentan con errores en el timbrado
25 cuentan con errores en RFC
3 cuentan con errores en la dirección

Autos Inspeccionados 15 Facturas Inspeccionados 200

Oportunidades 2 Oportunidades 3
defectos 7 defectos 45

DPU 0.4666666667 DPU 0.225

DPO 0.2333333333 DPO 0.075
DPMO 233333.3333 DPMO 75000
2.9
EJERCICIO
Kilometros
330.00
210.00
295.00
301.00
300.00
295.00
283.00
302.00
298.00
300.00
310.00
294.00
303.00
310.00
290.00
Ingreso
1200
1068
903
905
916
1058
1160
900
1029
980
914
998
949
1066
1130
944
1089
1013
1050
1012
1172
1137
1086
1150
1186
Hotel Grand Lux Hotel Estrella Azul
8.00 8.00
8.00 8.00
7.00 7.00
6.00 9.00
7.00 6.00
7.00 8.00
5.00 7.00
6.00 7.00
8.00 9.00
5.00 6.00
9.00 6.00
9.00 5.00
8.00 6.00
5.00 8.00
5.00 5.00
7.00 7.00
9.00 6.00
6.00 8.00
9.00 9.00
5.00 7.00
Hospital La Paz Hospital Gran Salud
126 $ 190.00
124 $ 104.00
131 $ 173.00
136 $ 158.00
139 $ 124.00
138 $ 171.00
130 $ 146.00
139 $ 155.00
134 $ 177.00
120 $ 173.00
Equipo 1 Equipo 2 Equipo 3 Equipo 4
44.00 46.00 57.00 73.00
45.00 45.00 64.00 74.00
42.00 38.00 57.00 68.00
49.00 44.00 70.00 69.00
42.00 57.00 58.00 66.00
50.00 54.00 55.00 66.00
45.00 46.00 66.00 67.00
41.00 46.00 63.00 77.00
40.00 43.00 64.00 73.00
42.00 42.00 63.00 68.00
43.00 48.00 62.00 77.00
50.00 46.00 70.00 76.00
46.00 41.00 62.00 65.00
40.00 44.00 63.00 71.00
46.00 48.00 69.00 78.00
45.00 38.00 67.00 71.00
42.00 43.00 64.00 78.00
41.00 60.00 56.00 78.00
45.00 52.00 57.00 80.00
41.00 58.00 61.00 70.00
Transporte Costo
2 $ 13,469.60
3 $ 11,752.00
4 $ 13,560.00
1 $ 15,368.00
1 $ 12,565.60
3 $ 14,825.60
2 $ 9,401.60
4 $ 2,892.80
4 $ 1,717.60
2 $ 6,599.20
3 $ 16,091.20
1 $ 8,678.40
2 $ 20,701.60
4 $ 15,729.60
1 $ 12,023.20
3 $ 17,447.20
2 $ 14,554.40
3 $ 5,876.00
1 $ 10,576.80
4 $ 15,277.60
1 $ 16,633.60
4 $ 10,757.60
3 $ 13,108.00
2 $ 15,187.20
 ANOVA Balanceado
Linea Supervisor Experiencia Equipo Calidad
A 1 Alta 96.98
B 1 Alta 54.11
A 2 Alta 95.98
B 2 Alta 96.38
A 1 Baja 89.62
B 1 Baja 4.36
A 2 Baja 110.88
B 2 Baja 110.87
A 1 Alta 114.58
B 1 Alta 92.73
A 2 Alta 91.21
B 2 Alta 91.21
A 1 Baja 117.29
B 1 Baja 65.13
A 2 Baja 56.7
B 2 Baja 125.71
A 1 Alta 96.87
B 1 Alta 85.54
A 2 Alta 114.45
B 2 Alta 114.64
A 1 Baja 96.98
B 1 Baja 54.11
A 2 Baja 95.98
B 2 Baja 96.38
A 1 Alta 89.62
B 1 Alta 4.36
A 2 Alta 110.88
B 2 Alta 110.87
A 1 Baja 114.58
B 1 Baja 92.73
A 2 Baja 91.21
B 2 Baja 91.21
A 1 Alta 117.29
B 1 Alta 65.13
A 2 Alta 56.7
B 2 Alta 125.71
A 1 Baja 96.87
B 1 Baja 85.54
A 2 Baja 114.45
B 2 Baja 114.64
 2500 100
127 5.08

2500 100
2125 85
 Dias de
Conservadores(g) Azucar(g) Masa (g) Caducidad
60 20 100 35
120 20 100 35
60 40 100 34
120 40 100 44
60 20 120 34
120 20 120 52
60 40 120 32
120 40 120 34
60 20 100 34
120 20 100 44
60 40 100 34
120 40 100 52
60 20 120 35
120 20 120 32
60 40 120 35
120 40 120 45
60 20 100 32
120 20 100 53
60 40 100 31
120 40 100 32
60 20 120 36
120 20 120 44
60 40 120 36
120 40 120 53
60 20 100 31
120 20 100 35
60 40 100 34
120 40 100 44
60 20 120 35
120 20 120 52
60 40 120 35
120 40 120 35
Equipo Estadio Numero Aficionados
1 A 31320
2 A 30780
1 A 29700
2 A 30672
1 A 28620
2 A 31266
1 A 29484
2 A 58590
1 A 74844
2 B 70146
1 B 57780
2 B 71712
1 B 74520
2 B 58860
1 B 70848
2 B 58698
1 B 54000
2 B 75168
1 C 55890
2 C 56430
3 C 46818
1 C 31050
2 C 56862
3 C 48816
1 C 32346
2 C 57564
 Dias de
Conservadores(g) Azucar(g) Masa (g) Caducidad
60 20 100 35
120 20 100 35
60 40 100 34
120 40 100 44
60 20 120 34
120 20 120 52
60 40 120 32
120 40 120 34
60 20 100 34
120 20 100 44
60 40 100 34
120 40 100 52
60 20 120 35
120 20 120 32
60 40 120 35
120 40 120 45
60 20 100 32
120 20 100 53
60 40 100 31
120 40 100 32
60 20 120 36
120 20 120 44
60 40 120 36
120 40 120 53
60 20 100 31
120 20 100 35
60 40 100 34
120 40 100 44
60 20 120 35
120 20 120 52
60 40 120 35
Ejemplo Departament Errores en
Horario o procesos
Matutino Finanzas 38
Vespertino Finanzas 65
Nocturno Finanzas 83
Matutino RH 53
Vespertino RH 78
Nocturno RH 43
Matutino Compras 113
Vespertino Compras 85 Matutino
Nocturno Compras 123 14.54311454
Matutino IT 33
Vespertino IT 13 Nocturno
Nocturno IT 50 15.83011583

Vespertino

Totales
 Indeoendencia tabla cruzada

Compras Finanzas IT RH Total

113 38 33 53 237
14.54311454
4.890604891
4.247104247
6.821106821 ´30.50

123 83 50 43 299
15.83011583
10.68211068
6.435006435
5.534105534 38.48

85 65 13 78 241
10.9395108.36550831.673101 10.038 31.32

777
321 186 96 174
41.31274131

777 100
237 30.5019305
Ejercicio

Empresa Producto Quejas

1 A 518
1 B 507
1 C 518
2 A 820
2 B 507
2 C 345
3 A 388
3 B 431
3 C 367
 Prueba 1 Prueba 2 Prueba 3 Prueba 4
1 17.05 15.95 14.45 14.81 2.6
17.59 18.06 17.86 19.09
14.28 14.18 15.42 18.09
14.81 18.99 15.48 13.98
13.68 15.98 15.78 17.09
16.42 15.68 19.39 14.21
16.85 15.28 15.28 15.35
15.58 18.56 18.63 17.49
13.88 15.48 15.05 17.86
16.32 17.39 16.89 19.7
14.28 15.82 17.62 14.25
15.55 16.79 15.35 14.88
15.18 17.05 15.58 19.36
16.99 17.36 14.88 14.88
16.69 14.91 16.99 17.02
16.55 15.72 17.09 16.25
19.73 18.36 18.59 18.53
17.86 17.25 18.26 15.98
17.86 17.79 19.43 17.09
16.29 16.62 16.25 15.92
14.88 19.9 19.7 14.04
16.72 16.12 18.86 15.65
17.92 14.08 20.5 17.39
16.49 16.29 17.66 16.89
15.78 15.82 16.99 16.75
EJEMPLO
Prueba 1 Prueba 2 Prueba 3 Prueba 4 Prueba 5 Prueba 6 Prueba 7 Prueba 8
566 564 554 510 533 581 592 525
529 533 506 537 531 591 572 551
529 585 547 551 535 550 568 541
517 511 577 581 577 562 581 547
535 539 587 503 584 583 523 596
510 515 600 584 551 541 540 592
588 593 578 542 512 592 573 525
580 508 507 539 568 538 598 574
525 593 559 542 543 550 536 575
559 553 505 536 539 565 532 578
501 547 517 536 545 533 575 513
553 534 505 503 505 527 563 591
534 534 583 556 597 586 552 599
598 584 541 508 548 548 563 573
577 525 598 579 503 573 583 558
564 554
533 506
585 547
511 577
539 587
515 600
593 578
508 507
593 559
553 505
547 517
534 505
534 583
584 541
525 598
Prueba 9
546
526
575
547
509
550
525
557
589
579
571
587
587
597
508
EJEMPLO
Prueba 1
1046
1172 126
1797 625
1057
1338
1789
1452
1192
1601
1766
1221
1765
1275
1280
1315
1572
1322
1760
1568
1408
1404
1656
1129
1604
1899
1163
1862
 Solicitudes Aceptaciones
1 1214 271 1214 100
2 1186 369 271 22.32289951
3 960 344
4 1071 289
5 1169 292
6 1075 303
7 1141 296
8 1200 310
9 1148 348
10 960 379
11 1061 330
12 1137 306
13 1172 320
14 988 303
15 1144 341
16 1193 330
17 1012 285
18 1155 379
19 963 344
20 1002 303
21 1110 320
22 1026 303
23 1064 313
24 995 271
25 1127 299
26 1210 250
27 1054 275
28 1151 271
29 1190 376
30 957 320
Botellas Defectuosas
118
113
104
110
108
113
106
100
115
115
116
106
119
105
103
109
107
101
103
117
110
101
101
118
108
111
106
120
116
110
EJEMPLO

Defectos en Facturas
0
3
5
0
1
1
2
4
1
4
5
4
2
0
1
5
2
5
5
1
4
2
1
1
4
1
2
3
3
5
3
5
2
0
1
3
1
0
2
2
1
0
0
3
5
EJEMPLO
Comencales Quejas de servicio
47 3
60 4
56 7
58 8
46 1
46 4
57 6
40 5
51 3
50 5
59 1
40 0
48 7
50 5
45 4
45 8
45 9
55 8
57 8
52 8
43 9
41 5
46 4
58 9
44 0