61-12th Commerce - Sura Guide - English Medium PDF Download 3

alsaai.
lN
et et
ai.N This
.NeNeis
alai lai.
t t
onlyalafor
www.Padasalai.Net ai.NSamplealai.lN
i.lN et et et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N .NeNet
t
www.CBSEtips.in
alai lai.
.NeNet
alai lai.
t
a asasa asasa asasa s
a a s
a a asasa asasa a
PaPdad PaPdad PaPdad PaPdad PaPdad PaPdad PaPdad PaPda
for Full Book order Online and Available at All Leading Bookstores
et et et et et et et et et et et et et et et et
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
a a a a a a a a a a a a a a a a
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N
a a a a a a a a a a a a a a a
COMMERCE
a
m
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
co
E
FREWNeotrkebt ook
12 th aaacdstaaiclsaeawi.laitih.N el
et et et et et et et et et et et et et et
lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N r lsaai.lN
ai.N
P
Std
a
a s
a aa s
a aa s
a aa sa
a a s
a aa s
a aa a
PaPdad PaPdad PaPdad PaPdad PaPdad a d
od PaPdad PaPda
ice M
PP
Pract ion Papers
s t
Que
s.
alsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
Based on the Latest Syllabus and
ok
lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
a
a sa
a a
PaPdad
s
a a
PaPdad
a
Updated
s
a a
PaPdad
a
New a a Textbook
s
PaPdad
a s
a a
PaPdad
a s
a a
PaPdad
a s
a a
PaPdad
a a
PaPda
lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
o
Salient Features
a
a s
a aa s
a aa s
a aa s
a aa s
a aa s
a aa s
a aa a
ab
et et et et Exhaustive et eAdditional
t MCQs, et et VSA, SA, and et eLA
t with answers et eare
t given ini.N each
et et et et
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaalai.N a lsaai.lN
ai.N
Pchapter.
s
a a s s s s s s
a
PaPdad adaada
P
a a
Padad
P
a a
Padad P
a a
Padad P
a a
Padad P
a a
PaPdad
a
PaPda
All the objective type (1 Mark) questions, are given with 4 options.
et et et et (i) ai.Choosing
et et the Correct et et option et et et et et et et et
a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsalN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
ur
PaPdad(ii) Matching
PaPdad PaPdad PaPdad PaPdad PaPdad PaPdad PaPda
(iii) Fill in the Blanks
et et et et (iv) Picking et et the Oddi.N one
et eOut
t et t et et et et et et
a lsaai.lN
ai.N a lsaai.lN
ai.N (v)
a
N
lsaai.lCorrectly
ai.N Matched
a lsaalai.N / Not Correctly
a lsaai.lNi.Ne
aMatched a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a s
a a s
a a s
da a s
a a s
a a s
a a s
a a a
PaPdad PaPdad(vi) Assertion PadReason
Pa& PaPdad PaPdad PaPdad PaPdad PaPda
.s
(vii) Choosing the Correct Statement

et et et et Model et et et et e:t eQuestions
t eNt et eNt et et et
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lQuestion
N
ai.N Papers
s a ai.N1 to 6 (PTA)
lsaai.lN s a lsaai.lN
ai.N s a lsare ai.incorporated
aai.lN s a lsaain ai.the
i.lN
s a lsaai.lN
ai.N
a a a aPdaada a a a a a a a a a a a
PaPdad Pappropriate PaPdad
sections. PaPdad PaPdad PaPdad PaPdad PaPda
w
Govt. Model Question Paper - 2019 (Govt. MQP-2019), Quarterly Exam - 2019
et et et et (QY-2019) etand
et Half Yearly Exam
et et - 2019 (HY-2019) et et are incorporated et et at appropriate et et et et
a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lNai.N s alsaai.lNai.N sa lsaai.lNai.N s a lsaai.lN
ai.N
Psections.
a a a aPdaada a a a a a a a a a a a
w
Govt. Model Question Paper - 2019, Quarterly Exam - 2019, Half Yearly
et et et et Exam -i.2019 et et and Sura’si.N Model
et et Questioni.N Paper
et et are given.i.Ne.Nt et et et et et
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaalN
ai.N s a lsaalai.N s a lsaalai.N s a lsaalai s a lsaai.lN
ai.N s a lsaai.lN
ai.N
a a a aPdaada Examination ada aPdaada aPdaadaAnswers arePagiven.
da a a a a
PaPdad PPublic PaPdaMarch 2020 PQuestion PapersPwith Pad PaPdad PaPda
w
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
alsaai.lN
et et
ai.N s a lsaai.lN
et et
ai.N s a lsaai.lN
et et
ai.N SURA i.Nie.NePUBLICATIONS
salaala
t t
salaala
t t
i.Nie.Ne
salaala
t t
i.Nie.Ne
s a lsaai.lN
et et
ai.N sa lsaai.lN
et et
ai.N
a a a a a a as a as a as a a a a a
PaPdad PaPdad PaPdad PaPdad
Chennai PaPdad PaPdad PaPdad PaPda
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
PaPdad orders@surabooks.com Ph: 9600175757 Pa/Pda8124201000
a s
a a s
a a s
a a s
a a s
a a s
ada s
a a a
PaPdad PaPdad PaPdad PaPdad PaPdad PaPda
Send Your Study Materials to Our E-mail ID: Padasalai.Net@gmail.com
Padasalai Official – Android App – Download Here
படங் களை த ொடுக! பொடசொளை வளை ை ்ள சமூக ஊடகங் கைிை்
பின்த ொடர்க!! உடனுக்குடன் புதிய தசய் திகளை Notifications-ை் தபறுக!
Zoom Touch Below Links Download!
Study Study
Online Test
Syllabus Books Materials – Materials - Practical
EM TM
(EM & TM)
12th Monthly Mid Term Revision PTA Book Centum Creative
Standard Q&A Q&A Q&A Q&A Questions Questions
Quarterly Half Yearly
Public Exam NEET
Exam Exam
Study Study
Online Test
Syllabus Books Materials – Materials - Practical
(EM & TM)
EM TM
11th Monthly Mid Term Revision Centum Creative
Standard Q&A Q&A Q&A Questions Questions
Public Exam NEET
Exam Exam
Study Study
Online Test
Syllabus Books Materials - Materials - Practical
(EM & TM)
EM TM
10th Monthly Mid Term Revision PTA Book Centum Creative
Standard Q&A Q&A Q&A Q&A Questions Questions
Public Exam NTSE SLAS
Exam Exam
Study 1st Mid 2nd Mid 3rd Mid
Syllabus Books
9 th Materials Term Term Term
Standard Quarterly Half Yearly Annual
RTE
Exam Exam Exam

Syllabus Books
8th Materials Term Term Term
Standard Public Periodical
Term 1 Term 2 Term 3 NMMS
Model Q&A Test

Syllabus Books
7 th Materials Term Term Term
Standard Periodical
Term 1 Term 2 Term 3 SLAS
Test

Syllabus Books
6th Materials Term Term Term
Standard Periodical
Term 1 Term 2 Term 3 SLAS
Test
Study Periodical
Syllabus Books SLAS
1st to 5th Materials Test
Standard Public
Term 1 Term 2 Term 3
Model Q&A
Computer
TET TNPSC PGTRB Polytechnic Police
Instructor
Exams
DEO BEO LAB Asst NMMS RTE NTSE
Portal Matrimony Mutual Transfer Job Portal
Volunteers Centum Team Creative Team Key Answer Team
LESSON Department Forms &

Income Tax Fonts Downloads
PLAN Exam Proposals
Downloads Regulation
Proceedings GO’s Pay Orders Panel
Orders
Padasalai – Official Android App – Download Here
Kindly Send Your Study Materials, Q&A to our Email ID – Padasalai.net@gmail.com

alsaai.lN
et et
ai.N This
.NeNeis
alai lai.
t t
onlyalafor
i.lN et et et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N .NeNet
t
www.CBSEtips.in
alai lai.
.NeNet
alai lai.
t
a a s
a a asasa asasa a
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
CONTENT
a
a s
a aa s
a aa s
a aa s
a aa s
a aa sa
a a s
a aa a
a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N
PaPdUNIT I- MANAGEMENT PaPdadPROCESS
ada PaPdad PaPdad PaPdad PaPdad PaPdad PaPda
m
lsaai.lN
et et
ai.N
1. lsaai.lN
ePrinciples
t et
ai.N
Of
lsaai.lN
Management
et et
ai.N lsaai.lN
....................................................................
et et
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et1 - 12
ai.N lsaai.lN
et et
ai.N
a
a s
a aa s
a aa s
a aa s
a a a s
a aa s
a aa s
a aa a
co
2. Functions Of Management ................................................................. 13 - 19
et et t t
i.NeNe
t t
i.NeNe
t t
i.NeNe
t t
i.NeNe et et et et et et
a lsaai.lN
ai.N 3.salaalai.Management i.
salaala By Objectives
i.
salaala (MBO) alaalai.
sand s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
a
PPadaadas adaadas PP adaadas adaadas
PP PP
a a
PaPdad
a a
PaPdad
a a
PaPdad
a
PaPda
Management By Exception (MBE) ................................................... 20 - 27
s.
et et et et t t t t e e t t e e t t t t
e e e e e e et et
alsaai.lN
ai.N a lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
a a s adsa adsa adsa adsa adsa s
a aa a
ada
PaPdUNIT II
d a
- FINANCIAL MARKETS – I
a
P Pa a d
P Pa
a a d
P Pa
a a d
P Pa
a a d
P Pa
a
PaPdad PaPda
ok
a lsaai.lN
et et
ai.N 4.alaai.lNaie.Introduction
t
Net .NToeNt eFinancial
alaai lai.
t Markets
.NeNet
alaai lai.
t
......................................................
.NeNet
alaai lai.
t
.NeNet
alaai lai.
t
.NeN28
alaai lai.
t et
- 35 a lsaai.lN
et et
ai.N
a asas asas asas asas asas asas s
a a a
5. Capital Market .................................................................................. 36 - 44
lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
o
PaPd6. Money PaPdMarket ................................................................................... 45 -P54
a a s a a s a s
a aa s
a aa s
a aa s
a aa s a
a ada ada PaPdad PaPdad PaPdad PaPdad aPdaada a
PaPda
UNIT III - FINANCIAL MARKETS – II

ab
et et Net et Net et Net et et et et et et et et et

a lsaai.lN
ai.N lsaai.lai.N lsaai.lai.N lsaai.lai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
a d adsa
a d adsa
a d adsa
a sa
a a sa
a a s
a aa s
a aa a
a
P Pa a
P Pa a
P Pa PaPdad PaPdad PaPdad PaPdad PaPda
7. Stock Exchange .................................................................................. 55 - 66
et et t t t t t t t t t t t t t t
a lsaai.lN
ai.N 8. ai.Securities
lai.N
asasal
eNe
Exchange
lai.N
asasal
e e
ai.N Board aiOf
lai.N
asasal
e.Ne
Indiaa(SEBI)
salsaala .........................................
i.Nie.Ne lai.N
asasal
e e
ai.N ai.N67 - 75 salsaai.lN
lai.N
asasal
e e e e
ai.N
ur
a a a a a a a a a a
UNIT IV - HUMAN RESOURCE MANAGEMENT
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
PaPd9. Human PaPdaResource Management .......................................................... 76 -P84
a s s
ada s
a a s
a a s
a a s
a a s
a ada PaPdad PaPdad PaPdad PaPdad aPdaada a
PaPda
.s
et et 10. i.Nie.Recruitment
t
Net
Methods
t t
i.Nie.Ne
........................................................................
t t
i.Nie.Ne
t t
i.Nie.Ne
t t
i.Nie.Ne
t 85
i.Nie.Ne
t - 92 et et
a lsaai.lN
ai.N la la la la la la la la la la la la lsaai.lN
ai.N
a asaasa asaasa asa
asa asaasa asaasa asa
asa s
a aa a
w
11. Employee Selection Process .............................................................. 93 - 106

a lsaai.lN
ai.N 12. .N N
alai lai.Employee ai.lN
alTraining
ai.N Method .N N .N N .N N
alai lai...............................................................
alai lai. alai lai.
.Ni.N
alai la107 - 117 .N N
alai lai.
a dadsasa
PaPa dadsasa
PaPa dadsasa PaPa dadsasa PaPadadsasa dadsasa
PaPa dadsasa PaPa PaPa
a
PaPda
w
UNIT V - ELEMENTS OF MARKETING

a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
a a a aPdaadaMarketerP....................................................
aPdaada a a a a a a a
PaPd13. Concept
PaPdadOf MarketPAnd 118 - 125
a ada PaPdad PaPdad PaPdad PaPda
w
lsaai.lN
et et
ai.N
14.lai.lNaie.Marketing
t
Net And
lai.lN
et Marketing
ai.N
et Mix
lai.lN
et et..........................................................
ai.N lai.lN
et et
ai.N lai.lN
et et
ai.N
126
lai.lN
et et - 133
ai.N lsaai.lN
et et
ai.N
a
a asaasa asaasa asaasa asaasa asaasa asaasa s
a aa a
15. Recent Trends In Marketing ............................................................. 134 - 142
alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N
a a a a a a da a a a a a a a a
Pa(v)
a
PaPdad PaPdad PaPdad Pad PaPdad PaPdad PaPdad PaPda
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a s
a a s
a a s
a a s
a a s
a a s
ada s
a a a
alsaai.lN
et et
ai.N This
.NeNeis
alai lai.
t t
onlyalafor
i.lN et et et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N .NeNet
t
www.CBSEtips.in
alai lai.
.NeNet
alai lai.
t
a a s
a a asasa asasa a
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
a
a a aUNIT
s a VIPa-PdaaCONSUMER
s
da
a a aPROTECTION
s a s
a aa s
a aa sa
a a s
a aa a
et et
16.et etConsumerism et et
................................................................................
et et et et et et
143 - 153 et et
et et
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N lsaai.lN
ai.N
a d s
ada d s
ada d s
ada d s
ada d s
ada d s
ada d adsa
a a
PaPda
m
a
P Pa a a a a a a
17. Rights, P Pa
Duties &PResponsibilities
Pa P Pa
of Consumers P Pa
...........................
P Pa
154 P- P160
a
et et et et e.Nt et et et et et et et et et et et
a lsaai.lN
ai.N s
a aa18. ai.N Grievance
lsaai.lN s
a aa aiRedressal
lsaai.lN s
a a
Mechanism
alsaai.lN
ai.N .....................................................
s
a aalsaai.lN
ai.N s
a aa lsaai.lN
ai.N s
a aa ai.N161 - 170
lsaai.lN s
a aa lsaai.lN
ai.N
a
a
co
UNIT VII - BUSINESS ENVIRONMENT
a lsaai.lN
ai.N alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
PaPdad 19. Environmental Factors
PaPdad ................................................................... 171P-aPd180
a s
a a s
a a s
a a s
a a s
a a s
a a a s a
PaPdad PaPdad PaPdad PaPdad ada PaPda
s.
et et 20. et etLiberalization, et et Privatization et etAnd Globalization et et .................................
et et et 181
et - 189 i.Ne.Nt et
alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N la lai
a s
a a s
a a s
a a s
a a s
a a s
a a asaasa a
UNIT VIII - T HE SALE OF GOODS ACT, 1930 AND THE NEGOTIABLE
ok
lsaai.lN
et et
ai.N lai.lN
t
e e
ai.N
t INSTRUMENTS
lai.lN
et et
ai.N lai.lN
et eACT,
ai.N
t 1881
lai.lN
et et
ai.N lai.lN
et et
ai.N lai.lN
et et
ai.N lai.lN
et et
ai.N
a
a asaasa asaasa asaasa asaasa asa
asa asaasa asaasa a
21. The Sale Of Goods Act, 1930 ......................................................... 190 - 199
lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
22. The Negotiable Instruments Act, 1881 ........................................... 200 - 211
o
a
a s
a aa s
a aa s
a aa s
a aa s
a aa s
a aa s
a aa a
UNIT IX - ENTREPRENEURSHIP DEVELOPMENT

ab
et et et t e et t et t et t ete ee et et et et et
a lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
lsaai.lN
ai.N
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
a d adsa
a d adsa
a adsa
sa
aPdaada
d a sa
a a s
a aa s
daada
a a
a
P Pa 23. a
P Pa a
P Pa PaPdad PaPdad
Elements Of Entrepreneurship P......................................................... 212P-aP222 PaPda
a lsaai.lN
et et
ai.N sa24. ai.N Types sOf
lsaai.lN
et et
a lsaaiEntrepreneurs
.lN et et
ai.N s a a.................................................................
lsaai.lN
et t
i.Ne
sa lsaai.lN
et et
ai.N s a lsaai.lN
et et
ai.N s a ai.N223 - 232
lsaai.lN
et et
s a lsaai.lN
et et
ai.N
ur
25. Government Schemes For Entrepreneurial Development ................ 233 - 237
lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
PaPdad UNIT XP-aPdCOMPANY PaPdLAW ANDPaSECRETARIAL PaPdad PRACTICE
a sa
a a a s a a s a s a s a s a s a
a ada ada da a a a a a
PaPdad
a a
PaPdad
a
PaPda
Pad
.s
et et 26. et etCompanies etAct,

et 2013 .....................................................................
et et et et et et et 238
et - 247 .NeNt et
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N lai lai.
a s
a a s
a a s
a a s
a a s
a a s
a a asaasa a
w
27. Company Management .................................................................. 248 - 259

et et et et et t et et et et et et et et et et
a
a
lsaai.lN
ai.N sa
a a
28. ai.N Company
lsaai.lN s
a aa aSecretary
lsaai.lNi.Ne
s.......................................................................
a aa lsaai.lN
ai.N sa
a a
lsaai.lN
ai.N s
a aalsaai.lN
ai.N sa
a a
ai.N260 - 270
lsaai.lN s
a aa lsaai.lN
ai.N
a
w
Government Model Question Paper - 2019 .................................... 271 - 272

lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
a
a s
a a
PaPdad
a
Quarterly
a a Question
s
PaPdad
a
PaPdaPaper
s
adaa
- 2019
PaPda....................................................
s
ada a s
a a
PaPdad
a s
a a
PaPdad
a
273P-aPd274
a s
ada
a a
PaPda
w
et et e.Nt et
Half YearlyeQuestion t Paper e.Nt et
- 2019 ..................................................
e.Nt et e.Nt et
275 - 276 et t
e.Nt et
lsaai.lN
ai.N l a i.lN
a i la i .lN
a i .Net l a i.lN
a i l ai .lN
a i l a i .lN
a i la i.lN
ai lsaai.lN
ai.N
e
a adsa sa adsa sa adsa sa adsa sa adsa sa adsa sa adsa a
a a d
P Pa
a
March
P Pa - 2020 Question
a d a a d
P Pa
a
Paper with P Pa Answers ....................................
a d a a d
P Pa
a a d
P Pa
a
277P- P282
a da a
PaPda
alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N
PaPdad(vi)
a
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a s
a a s
a a s
a a s
a a s
a a s
ada s
a a a
alsaai.lN
et et
ai.N This
.NeNeis
alai lai.
t t
onlyalafor
i.lN et et et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N .NeNet
t
www.CBSEtips.in
alai lai.
.NeNet
alai lai.
t
a a s
a a asasa asasa a
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
MANAGEMENT
UNIT I
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
PROCESS
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N a lsaai.lN
ai.N
C
a s
a a s
a a s
a a s
a a s
a a s
a a s
a a a
m
hapter
1
a
a
lsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N PRINCIPLES OF
s
a a
PaPdad
alsaai.lN
et et
ai.N s
a a
PaPdad
alsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N
a
PaPda
MANAGEMENT
co
a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
s.
alsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
CHAPTER SNAPSHOT
ok
et et et et et et t
.NeNet
t
.NeNet
t
.NeNet
t
.NeNet et et
lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N 1.1 asaalsaai lai.Conceptdof lsaai lai. lai lai. lai lai. lsaai.lN
ai.N
a
a sa
a a s
a aa asaaManagement asaasa asaasa s
a aa a
PaPdad PaPdad PaPdad PaPad PaPdad PaPdad PaPdad PaPda
1.2 Definitions of Management
et et et et et et 1.3 eManagement t et is differ
et et from Administrationet et et et et et
lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
o
a
a s
a aa s
a aa 1.4 s
a aa Management s
a aa Process s
a aa s
a aa s
a aa a
1.5 Principles of Scientific Management
ab
et et et et et et 1.6 ePrinciples
t et of Modern et et Management et et et et et et
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lNai.N a lsaai.lNai.N alsaai.lNai.N a lsaai.lN
ai.N
a s
a a
PaPdad
s
a a
PaPdad 1.7
P
s
aPdaada Span of Management
PaP
s
daada s
a a
PaPdad
s
a a
PaPdad
s
a a
PaPdad
a
PaPda
lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
Exercise
a sa s a s a sa s a s a s a
ur
et et Net et Net et Net et et et et et et et et et

lsaai.lN
ai.N I.daC lsaai.lai.N . N
alai lai. A nswers
C orrect . N
ala.i lai. ls4. ai.NDividingsthe
aai.lN work
ai.N into small
lsaai.lN lsaai.ltasks
ai.N is known
N lsaas
i.lN
ai.N
a
a ahoose
sa the
dasasa dasasa s
a aa a
a a s
a aa s
a aa a a
PaPad PaPad PaPad PaPdad PaPdad
(a) Discipline PaPdad PaPdad
(b) Unity PaPda
.s
1. Management is what a _______ does? (c) Division of work (d) Equity

et et i.Nie.Nt et e t et [PTA-1; e QY-2019]
t et e t et e t et et et et et
a lsaai.lN
ai.N s a lsaala s a
. N
lsaai lai. N
s a
. N
lsaai lai. N
s a lsaai lai.
. N N
s a
. N
lsaai lai. N [Ans. (c)
s a lsaaDivision
i.lNai.N of work]
s a lsaai.lN
ai.N
PaPdad (a) Manager PaPd (b)
PaPdSubordinate
a a a a a a a a a a a a a a
ada ada PaPdad PaPdad PaPdad PaPdad PaPda
w
(c) Supervisor (d) Superior 5. With a wider span, there will be _______
hierarchical levels. [PTA-6] t t
et et ai.Nie.Ne t t t
e.Ne t [Ans. (a) Manager]
e.Nt et e.Nt et e.Nt et e.Nt et e e
lsaai.lN
ai.N i. N i i . N i i . Ni
(a) More
i . Ni i . Ni lsaai.lNai.N
ads ads(b) sal Less
l a l a a l a a l a a l a a l a a
a
a dadsaa sal d adsaa sal d adsaa sal d adsaa sal d
a
a sal d
a
a d adsaa a
a
P2.Pa Management a
P Pais an ________ a a a a a PaPda
w
P Pa P Pa P Pa P Pa P Pa
(c) Multiple (d) Additional
[Govt. MQP-2019; PTA-1]
et et t et t et et et et et
et et
[Ans. (b) Less] et t
et et
a lsaai.lN
ai.N a
(a)
lsaai laiArt
. N e
. N a
. N
lsaai lai.
e N (b) Science
a lsaai.lNai.N a lsaai.lNai.N a lsaai.lNai.N a lsaai.lNai.N lsaai.lNai.N
e
a d s
ada d s
ada d s
ada d s
ada d s
ada d s
ada d adsaa a
P Pa (c) Art and P Science (d)
P PArt
a or ScienceP Pa PaPda
w
a aPa a a a
P Pa a
P Pa a
P Pa
II. V ery S hort A nswer Q uestions .
[Ans. (c) Art and Science]
a lsaai.lN
ai.N lsaai.lNai.N
3.dadsaaScientific managementlsaai.lNai.N is developed lsaai.lN .N
aiby ls1. ai.NWhat is Management?
aai.lN lsaai.lN
ai.N lsaai.lN
a[PTA-1;
i.N QY-2019] lsaai.lN
ai.N
a d adsaa d adsaa d adsaa d adsaa d adsaa dadsaa a
a
P Pa a
P Pa a
P Pa a
P Pa Ans. Management a
P Pa a
P Pa of giving Pdirection
is the process
aPa PaPda
[PTA-2; QY-2019]
(a) Fayol (b) Taylor t and controlling the various activities of
et et t et t et t et et et et et et et
lsaai lai. the people lsaaitoai.Nachieve the lsaai.lobjectives ofalaan
e e e e t e
alsaai.lN
ai.N s a(c) . N
lsaai laiMayo
. N s a
. N
lsaai lai. N (d) Jacob
sa
. N
lsaai lai. N
s a
. N N
s a
.lN
s a
N
ai.N s s a
i.lN
ai.N
a
PaPdad PaPdad PaPdad PaPdad organisation.
PaPdad PaPdad PaPdad PaPda
[Ans. (b) Taylor]
lsaai.lN
et et
lsaai.lN
et et
lsaai.lN
et et
lsaai.lN
et et 1 lai.Nie.Nt et lsaai.lN
et et
lsaai.lN
et et
lsaai.lN
et et
a ai.N a ai.N a ai.N a ai.N a l a a ai.N a ai.N a ai.N
Ph: 9600175757
a
PaPdad orders@surabooks.com Pa/Pda8124201000
a s
a a s
a a s
a a s
a a s s
a a s
ada s
a a a
alsaai.lN
et et
ai.N This
.NeNeis
alai lai.
t t
onlyalafor
i.lN et et et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N .NeNet
t
www.CBSEtips.in
alai lai.
.NeNet
alai lai.
t
a a s
a a asasa asasa a
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
a
PaPdad PaPdad PaPdad PaPdad Sura’s
PaPdad PaPdad- Commerce
XII Std PaPdad PaPda
lsaai.lN
et et
ai.N lsaai.lN
ai.N
Government
et et
lai.lN
et et
ai.N
Exam
lai.lN
eQ
t et uestions
ai.N lai.lN
ai.N
and
et e t Answers
lai.lN
et et
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N
a
a s
a aa asaasa asaasa asaasa asaasa sa
a a s
a aa a
I. C hoose the C orrect A nswers . 1 M ark Ans. “Management is a multipurpose organ that
manages a business and manages manager, and t t
lsaai.lN
et et
ai.N I. sC hoose
.lN e.Nt et the Correct .lN e.Nt et option.i.Ne.Nt et . N e.Nt et . N e.Nt et . N e.Nt et
lsa:ai.lN
e e
ai.N
sal manages worker sal and work. a”ds-a sPeter F. Drucker
l a i a i l a i a i l a a i l a i a i l a i a i l a i a i
a
a d adaa sa d adsaa sa d adsaa sal dadsaa d adsaa d a al d adsaa a
PaPda
m
a
P a a
P Pa a
P a a
P a a
P Pa of Management. a
P Pa a
P Pa
1. P Who is the ‘Father of Modern PManagement’? P The Practice
(a) Mr.t F.W. Taylor t t [HY-2019] Drucker stresses three jobs of management :
et et e.Net e.Ne e.Nt et e.Nt et et et et et et et
a lsaai.lN
ai.N (b)
s
a aa ls
aa
i .lN
Mr.
a i Henry Fayol
s
a a a ls
aa
i .lN
a i
s
a a al s
aa
i .lN
a i
s
a a a ls
aa
i .lN
a i (i) Managings
a a a lsaai.lNai.aNbusinesssalsaai.lN
ada
ai.N s
a a a lsaai.lNai.N
a
a
PaPdad PaPdad PaPdad PaPdad PaPdad PaPdaand PaPdad PaPda
co
(c) Mr. Peter F. Drucker (ii) Managing manager;
(d) Mr.t Louis A. Allen t (iii) Managing workers and work.
et et e.Net e.Net e.Nt et e.Nt et et et et et et et
a lsaai.lN
ai.N s a ls
aa
i .lN
a i
s a ls
aa[Ans.
i .lN
a i (b) Mr. sHenry
a ls
aa
i .lN
a i Fayol] s a ls
aa
i.lNa i Even if one s a lsaaiis
.lNai.Nomitted, it s a lsawould
a
i.lNai.N not have s a lsaai.lNai.N
a a a a a a a a a a a aPdaadait also would a a a
PaPdad PaPdad PaPdad PaPdad PaPdad anymore Pand
management PaPdadnot PaPda
II. S hort A nswer Q uestions . 3 M arks
have a business enterprise or an industrial
s.
lsaai lai.society. According ai.N to P. Drucker, ai.Nthe manager
et et e t et e t et e t et e t
Net et et et et et et
alsaai.lN
ai.N 1. dasDefine
a
. N N
lsaai lai. the term s a lsaa
. N
management
i lai. N
saccording
a
. N
lsaai lai. N
to s a
. N
s a lsaai.lN s a lsaai.lN s a lsaai.lNai.N
a a
PaPadPeter F. Drucker.
a a
PaPdad PaPdad
a a a a
PaPdad has to Pbalance
aPdaada and integrate PaPdad three majorPjobs
a a aPdaadaof a
PaPda
[HY-2019]
a business enterprise as mentioned above.
Ans. According to Peter F. Drucker, “Management is
ok
et et e et t eNet t t
e.Ne t eHence,
t et a manager et eist a dynamic.Nand et et life-giving i.Ne.Nt et
lsaai.lN
ai.N aalsmultipurpose
aai.lN ai.N organlsaai.lNai.that manages lsaaia aibusiness
.lN lsaai.lNai.N lsaai.lNai.N lsaai lai.N la lai
a
a s
a a
PaPdadand managesPmanager,
s
aPdaada
a s
a a a
PaPdad worker and PaPdad
s
a a a element in
PaPdad
a aevery business.
s a a a Without efficient
PaPdad
s a asa
PaPdad
asa a
PaPda
and manages
Principles of Management
management it cannot be possible to secure
work”.
et et et et et et e.Nt et
the best allocation
eNt et et et
and utilisation et et
of human, et t
lsaai.lN
ai.N lsaai.lN
IV.asLaaong ai.NA nswer sQ i.lNai.N . i.lN
lsaa5 aiM lsaai.lN aai.lNai.N lsaai.lNai.N .N Ne
lsauestions ai.material and lsfinancial resources. alai lai.
o
a a a a arks a a a
a d d
PaPa dada
PaPa dada
PaPa
s dada
PaPa
s dada
PaPa
s dada
PaPa
s
PaPadadsasa a
PaPda
1. Write about the contribution of Drucker to
ab
et et management. et et et et [QY-2019]
et et et et et et et et et et
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N sa lsaai.lN
ai.N sa lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N
a
PP adaada adaada
PP adaada PP adaada PP
a a
PaPdad
a a
PaPdad
a a
PaPdad
a
PaPda
et et et et
Additional Questions and Answers
et et et et et et et et et et et et
a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
ur
a a a a a a a a ada a aPdaada a
ada
PaPdC Padad PaPdad . 1 M ark PaPdad4. PaPdathe
Studying future ada
PaPdarranging
and thePmeans PaPda
I. hoose the CPorrect A nswers
for dealing with it is part of the process of
lsaai.lN
et et
ai.N
I. Clahoose
i.N the Correct
et et
ai.N lsaai.lN
et et option.i.Ne.Nt et
ai.N lsaalai lsaai.lN
eNt et
ai.(a) Organising lsaai.lN
et et
ai.N i.lN et et
(b)alaControlling
ai.N lsaai.lN
et et
ai.N
a s
a aa s a l s
a aa s a s a s a s s a s a
a da a a a a a a
ada Planning PaPdada
a a
1.PaPdadThe observation
PaPdadof people atPawork Pad that would PaPdad (c) PaPdad
Coordinating PaPd(d) PaPda
.s
reveal the one best way to do a task is known as [Ans. (d) Planning]
et et (a)ai.scientific
e.Nt et management t et t et
5.
t et t et et t et et
lsaai lai."Division of work,
lsaai lai. authoritysaand aresponsibility,
e e e e
a lsaai.lN
ai.N a lsalai N
a
. N
lsaai lai. N
a
. N
lsaai lai. N
a
. N N
a
. N N lsaai.lNi.Ne a lsaai.lN
ai.N
s s s s s s
PaPdad(b) creative P management
a a aPdaada a a a a a ada aPdaadaof a
a
PaPdad PaPdad unity of PaPdcommand"
ada were
PaPdaproposed as Ppart PaPda
w
(c) human resource management the fourteen principles of management by

et et (d) .classicale et t management t
e e t t
e e t e(a)
t et Fayol et et (b) aMeldrew et et et et
lsaai.lN
ai.N lsaai lN
ai.N lsaai.lNai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsai.lNai.N lsaai.lN
ai.N
a
a aa
PaPdad
s a [Ans.
a a (a) scientific
PaPdad
s a amanagement]
s
PaPdad
aa s
a a
PaPdad
a
(c) Taylor
s
a a
PaPdad
a
PaPd(d)
s a
ada Charles PaPdada
a a s a a
PaPda
w
2. The founder of scientific management was [Ans. (a) Fayol]

et et (a)lai.Peter e e F. Druckeri.Ne.Ne (b) Frederick
t t t t e Taylor
t et 6.ai.Nie.Principles
t et ofamanagement t
e e t areai.not et et et et
a lsaai.lN
ai.N s a a l
Nai.N s a lsaalai s a lsaai.lN
ai.N s a lsala N s a lsai.lNai.N s a lsalN ai.N s a lsaai.lN
ai.N
PaPdad(c) Henry Fayol (d)PaElton
s
a a a a a
PaPdad da a
Pad
a a
PaPdad (a) Absolute
a a
PaPdad PaPd(b)
ada Flexible PaPdada
a a a
PaPda
w
[Ans. (b) Frederick Taylor] (c) Behavioural (d) Universal

lsaai.lN
et et
ai.N 3. The lsaai.lNai.N
t
efirst
e t
managementlsaai.lN
t
e e
ai.N
t
principles
lsaai.lN
t
ai.N were salsaai.lN
e e t e e
ai.N
t t
lsaai.lN
t
e e
ai.N
t [Ans.
lsaai.lN
e(a)
ai.N
t et Absolute] Net et
lsaai.lai.N
a s a
addeveloped s a s a s a s a sa
a a d
P Pa
a bya d
P Pa
ad a a d
P Pa
ad a a d ad
P Pa 7.
a a
Henri PFayol
d ad a
Pa was a a d
P Pa
ad a a
P Pad ad a a
PaPda
(a) Victor Meldrew (b) Charles (a) Social scientist (b) Accountant
et et (c) i.Henry e.Nt et Fayol i.Ne.Nt et (d) Taylor i.Ne.Nt et e t et e t et et et et et
alsaai.lN
ai.N s a lsaalaiN
s a lsaalai s a lsaalai s a lsaai lai.(c) Production
. N N
s a lsaai laengineer
. Ni. N (d)
s a lsaMining
a ai.N engineer
i.lN
s a lsaai.lNai.N
a
PaPdad
a a a a
PaPdad [Ans.Pa(c)
PadHenry Fayol]
da a a a
PaPdad
a a
PaPdad
a
adaMining engineer]
PaPd(d)
[Ans. PaPdad
a a a
PaPda
et et et et et et et et 5 et et et et et et et et
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a s
a a s
a a s
a a s
a a s
a a s
ada s
a a a
alsaai.lN
et et
ai.N This
.NeNeis
alai lai.
t t
onlyalafor
i.lN et et et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N .NeNet
t
www.CBSEtips.in
alai lai.
.NeNet
alai lai.
t
a a s
a a asasa asasa a
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
2
C
ai.N hapter
Functions
of
a lsaai.lN
ai.N s a lsaai.lN s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
a
a
lsaai.lN
ai.N sa
a a
PaPdad
lsaai.lN
ai.N s
a a
PaPdad
a lsaai.lN
ai.N s
a a
PaPdad
a lsaai.lN
ai.N
management
s
a a
PaPdad
a lsaai.lN
ai.N s
a a
PaPdad
a lsaai.lN
ai.N s
a a
PaPdad
alsaai.lN
ai.N s
a a
PaPdad
a lsaai.lN
ai.N
a
PaPda
m
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
co
a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
CHAPTER SNAPSHOT
s.
et et et et et et t e et et et et et et et et et
alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a s
a a a a 2.1
s Maina aFunctions adada
s s s
a a s
a a s
a a a
PaPdad PaPdad PaPdad P Pa PaPdad PaPdad PaPdad PaPda
2.2 Subsidiary Functions
ok
a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N lsaai.lN
Exercise
et et
ai.N salaala
t t
i.Nie.Ne lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N
o
a s
a aa s
a aa s
a aa a as s a s a s a
a
PaPdad PaPdad PaPdad PaPdad aPdaada adaada a a
PaPdad
a
PaPda
I. C hoose the C orrect A nswers . II. V ery SPhort A nswerPQPuestions .
ab
lsaai.lN
et et
ai.N lsaai.lN
et et
ai.Nis the primary lsaai.lN
et t
i.Ne lsaai.lN
et et
ai.N 1.lai.lN ai.Write
eNt et a short note
ai.N about Planning.
lsaai.lN
et et
lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N
a 1. dasWhich
a s a afunction of management?
s a s a a s a s a s a
a
PaPad
a a a
PaPdad
a a
PaPdad
a a
PaPdad
s
a a
PaPdad PaPdad [PTA-3; QY-2019]
a a a a
PaPdad
a
PaPda
(a) Innovating [PTA-3]
Ans. Planning is the primary function of management.
t
e e t (b) Controlling
t
e e t t
e e t t
e e t eNothing
t et can be eperformed
t et without et et planning. i.Ne.Nt et
lsaai.lN
ai.N (c)
N
lsaai.lPlanning
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N salaala
i
a sa s a s a sa Planning should
s a take place abefore
s a doing.PInshort
ur
a a a
PaPdad
a a
PaPdad
a a
PaPdad
a a
PaPdad
a a
PaPdad PaPdad
a aPdaadas a
PaPda
(d) Decision-making planning refers to deciding in advance.
et et et et et et [Ans. (c) Planning]et et 2. eWhat t et is meant by et eMotivation?
t et et et et
a lai.lN
ai.N sa lsaai.lN
ai.N sa lsaai.lN
ai.N sa lsaai.lN
ai.N salsaai.lN
ai.N sa lsaai.lN
ai.N sa lsaai.lN
ai.N sa lsaai.lN
ai.N
asa 2.P Pa Which of theP following is notPaPmain function?
P Pa Ans. The
a a a a goals a a a a
P Pa are achieved P Pa with the help
P Pa of
d a d a d a d a d a d a d a
a d aPa d a a d a d a d a d a d PaPda
.s
[QY-2019] motivation. Motivation includes increasing the

et et (a)lai.Decision-making
t
e e t e e (b) Planning
t t t
e et espeed
t et of performance e.Nt et of a worki.Nand et etdeveloping i.Ne.Nt et
lsaai.lN
ai.N Nai.N lsaai.lN
ai.aNwillingness lsaai.lN
aithe lsaalai.N la lai
a s
a a a s a l s
ada a s
da a
a s
a aa s
a aa on part of the
s
a aa workers. asa asa a
PaPdad(c) Organising PaPda (d)PaStaffing
a
Pad PaPdad PaPdad PaPdad PaPdad PaPda
w
[Ans. (a) Decision-making] 3. What is meant by Controlling? [PTA-4]

lsaai.lN
t
e e
ai.N
t
lsaai.lN
t
e e t
lsaai.lN
t
e e t
i.lN
t
e e t Ans.
lsaai.lN
eControlling
t e t isaie.Nperformed
lsaai.lN
t e t toaie.Nevaluate
lsaai.lN
t e t the lsaai.lN
et et
a 3. _________
s a ai.N is included
s a ai.N in every s a lsaa ai.N
managerial s a ai.N s a sa s a ai.N
a a a
PaPdadfunction. PaPdad
a a a a
PaPdad
a a
PaPdad performance a a of employees
PaPdad PaPdad
a a and deciding a a
PaPdad
a
PaPda
w
increments and promotion decisions. It

(a) Co-ordinating (b) Controlling
t
e e t t
e e t t
e e t t
e e t eis
t the controlNetfunction
Net et whichet et facilitates et et
lsaai.lN
ai.N (c)
N
lsaai.lStaffing
ai.N lsaai.lN
ai.N (d) Organisinglsaai.lN
ai.N lsaai.lN
ai.synchronization lai.N
lsaai.lai.Nof actual saperformance ai.N with lsaai.lNai.N
a
a d s
adaa
d s
adaa
d s
adaa
d s
adaa
d s
adaa
d adasal d adsaa a
PaPda
w
a
P Pa a
P Pa a
P Pa a
P Pa a
P Pa a
P Pa a
P Pa
[Ans. (a) Co-ordinating] predetermined standards.
et et 4. Which et etof the following et et is verification
et et 4. eList t t the subsidiary et etfunctions of management.
et et et et
lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN .Ne
ai(i) lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
a
a a function?
s a
a [Govt.
a a MQP-2019;adPTA-4;
s a a a HY-2019]adada
s a sAns.
a Innovation
s
a aa s
a aa s
a aa a
PaPdad PaPdad P Pad P Pa PaPdad PaPdad PaPdad PaPda
(a) Planning (b) Organising (ii) Representation
et et (c) i.Staffing
et et i.Ne.Nt et (d) Controlling et et e(iii)
t et Decision - making et et et et et et
lsaai.lN
ai.N lsaalN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
a
a a a
s a s
a aa [Ans. (d)
a aControlling]adada
s a s a (iv) Communication
s
a aa s
a aa sa
a a a
Padad
P Padad P Padad P P a P PaPdad PaPdad PaPdad PaPda
13
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a s
a a s
a a s
a a s
a a s
a a s
ada s
a a a
alsaai.lN
et et
ai.N This
.NeNeis
alai lai.
t t
onlyalafor
i.lN et et et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N .NeNet
t
www.CBSEtips.in
alai lai.
.NeNet
alai lai.
t
a a s
a a asasa asasa a
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
a
et et II. L ong eAt enswer

t Q uestions
et et . 5M et earks
t e(iv)
t et Setting et Subordinate et et etObjectives i.Ne.Nt et
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N or daTargets
sa lsaai.lN ai.N : The sobjectivesa lsaai.lNai.N of deachsalaala
i
a 1.PaPdaadExplain
a aPdaada of MBO.P(Any
the Pprocess aPdaada seven) PaPdaada aPada aPdaada aPaadas a
PaPda
subordinate or individual are fixed. It is
P P P
[QY-2019] preferable to fix the objectives at lower
lsaai.lN
et et Ans. The lsaai.lN
process
e et t of MBO lsaai.lN
isie.N
explained
t et below
lsaai.lN
e:t et
lsaai.lN
et et level inlaiquantitative
.lN et et units.
lsaai.lN
eThere
t et should lsaai.lN
et et
a ai.N a ai.N a a a ai.N a ai.N a a ai.N a ai.N a ai.N
a s
a a
PaPdad(i) Defining
s
a a
PaPdadOrganisational
s
a a
PaPdad Objectives:
s
a a
PaPdad be
PaPadaafree
da and frank
s s
Padiscussion
da as between
PaPdadthe
s
a a a
PaPda
m
Pad
Initially, organisational objectives are superior and his subordinates.
et et eframed
t et by the et etopt level iemployees et et e(v)
t et Matching eResources t et withet eObjective t : et et
lsaai.lN
ai.N lsaai.lNai.N lsaai.lNai.N lsaa.lNai.N lsaai.lN
ai.N lsaai.lN
Thedaobjectives ai.N are framed lsaai.lNai.Non the basis lsaai.lN
ai.N
a
a s
a a
PaPdad
a of an Paorganisation.
s
da a
a The a definition
PaPdad
s a
a of s
a a
PaPdad
a saa d s
ada a
d s
adaa a
PaPda
Pad a d a a
co
organisational objectives states why the of
P Pavailability
a ofP Presources.
a If Pcertain
Pa
resources (technical personnel or scarce
business is started and exists.
lsaai.lN
et et .lN e.Nt et .lN e.Nt et
lsaai.lN
et et
lsaai.lN
et et raw material)lsaai.lN
et eare
t not adequately
lsaai.lN
et et available, i.Ne.Nt et
a ai.N (ii)
a l a i ai Goals of Each
a l a i a iSection : Objectives
a ai.N for a ai.N a ai.N a ai.N la lai
the asa
PaPdaobjectives ofPaPdan
ada organisation PaPdadare
a s
a a s a s
a a s a s
a a s
a a s
ada a s asa a
PaPdad PaPdad PaPdad PaPdad PaPda
Management by Objectives (MBO) Managemnet by Exception (MBE)

each section, department or division are changes accordingly.
framed on the basis of overall objectives of
s.
et et e.Nt et et et et et
(vi)
et et
Periodical eReview t et Meetingse:t The t superior .NeNt et
alsaai.lN
ai.N s a l aa
i .lN
a i the organisation.
s a lsaai.lNai.NGoals or sobjectives
a lsaai.lN
ai.N are salaai.lN ai.N s a lsaai.lN
and asubordinates ai.N should
s a lsaai.lN i.Ne meetings
ahold salaala
i i.
a a a s ada ada a a s aPdada aPdaada aPdaadas a
PaPdad expressed PaPdain a meaningful PaPdamanner. PaPdad periodically in which they discuss the
P P P PaPda
(iii) Fixing Key Result Areas : Key result areas progress in the accomplishment of
ok
et et eare
t et fixed on the et basis
et of organisational et et et et objectives. et et et et et et
lsaai.lN
ai.N lsaai.lNai.N lsaai.lNai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN ai.N lsaai.lN ai.N lsaai.lN
ai.N
a
a s
a a
PaPdad
a objectives a premises.
PaPdad
s a
a Key a Result
PaPdad
s a
a Areas s
a a
PaPdad
a
(vii) Appraisal
PaPdad
s
a a a
of Activities s
a aa
PaPdad : At the end PaPof s a
daadthe
a a
PaPda
(KRA) are arranged on a priority fixed period for achieving the objectives,
basis. KRA indicates the strengtht of an there should be a discussion between the et t
et et e.Nt et e.Nt et i.Nie.Ne
t t t
i.Nie.Ne e.Nt et e.Nt et
lsaai.lN
ai.N a i .lN i organisation. a i .lN i
salsaala salsaala superior a i N
.andi subordinates. a i . N i lai.lN ai.N
e
o
a sasal a sasal a l l a l l a
a a a a a a a a a asa asa asa asa asaasa a
Additional Questions and Answers
ab
et et et et et et e.Nt et eNt et et et et et et et
a lsaai.lN
ai.N lsaai.lN
I. dCashoose
a ai.N the C orrect
s a lsaai.lN
ai.NA nswers s .
a i.lN
lsaa1 aiM ark s5.
a ai.Systematic
lsaai.lN sevaluation
a lsaai.lN
ai.N of performance
s alsaai.lN
ai.N is made
s a lsaai.lN
ai.N
PaPad PaPdad PaPdad PaPdad with the ada of
PaPdhelp PaPdad PaPdad PaPda
I. Choose the Correct Answers. (a) MBO (b) KRA
et et e t et et et et et e(c) MBE
t et et et (d) laMBA et et et et
a lsaai.lN
ai.N 1. asWhat
a
. N
lsaai lai.is MBO? salsaai.lN
N ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N lai.N
ai.N l i.lN
ai.N lsaai.lN
ai.N
s s asaasa s a a s a
ur
s
a a [Ans. (a) MBO]
a a
PaPdad(a) Managerial
ada
PaPdaBusiness
a a
PaPdad
a a
PaPdad PaPdad PaPdad
a a
PaPdad
a
PaPda
objects
(b) Management by objectives 6. Management by objective is
et et e t et e t et e t et eNt et et et et et et et
a lsaai.lN
ai.N s(c)
a lsaai lManagement
. N
ai. N
s by
a lsaai lorganisation
. N
ai. N
s a
. N
lsaai lai. N
s a ai.(a)
lsaai.lN goal oriented
s a lsaai.lN
ai.N (b)
s a lsawork
a ai.N orientedsalsaai.lN
i.lN ai.N
a a a a a aPdaada a a a a a a a a
PaPdad(d) Management PaPdad of BusinessPorganisation PaPdad PaPdad
(c) Both ada none of these
PaPd(d) PaPdad PaPda
.s
[Ans. (b) Management by objectives] [Ans. (a) goal oriented]

et et et tNepopularised et t et t et t et t et t et t
lsaai.lN 2. asMBO ai.is
lsaai.lN lsaai.lN i.Ne
ain lsaai.lN
e
lsaai.lN Ne i.N .Ne i.N .Ne lsaai.lN
e
ads7.
ai.Third step lsain
alai process dof lsamanagement
adsby
a ai.N a ai.N alai ai.N
a d a d adsaa dadsaa d
a
a d adsaa adsaa d
a
a a
a d
P Pa (a) USA a
P(b)
Pa Japan a
(c)P India
Pa (d) UK a
P Pa objectives
P Pa is to
a a
P Pa a
P Pa PaPda
w
[Ans. (a) USA] (a) review job and agreement

et et 3. MBO t et
is a/an t et t et t et et et et et et
lsaai lai.(b)
Net develop performance standards
e e e e
a lsaai.lN
ai.N s a
. N
lsaai lai. N
s a
. N
lsaai lai. N
s a
. N
lsaai lai. N
s a
. N
s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
a a a a a da a a a ada a a a a a
PaPdad(a) Philosophy PaPdad (b)Patraining
Pad PaPdad (c) guidePaPdasetting of objective
PaPdad PaPdad PaPda
w
(c) principle (d) ongoing performance discussion

lsaai.lN
et et
ai.N
(d)lai.management
N e e
ai.N
t t system
lsaai.lN
t
e e
ai.N
t
lsaai.lN
t
e e
ai.N
t
lsaai.lN
e t et
ai.N
[Ans.
lsaai.lN
e(c)
t et guide setting
ai.N lsaai.lN
etof
ai.N
et objective] i.Nie.Nt et
a a l a a a a a salaala
PaPda[Ans. (d) management system]
a a a
s s a s
ada s
a a a as s
aPdaada
s
aPdaada aPdaadas a
PaPdad PaPdad PaPdad8. PaPda
w
Second step in process of management by

P P P
4. MBE refers to objectives is to
lsaai.lN
et et
ai.N
(a)lai.Management
Nai
e.Nt et by .efficiency
N
lsaai lai.
eN
t et
. N e
lsaai lai.
t et
N . N e(a)
lsaai lai.N
t et guided setting
lsaai.lN
et eof
ai.N
t objective .NeNt et
lsaai lai. lsaai.lN
et et
ai.N
a s a s a l s a s a s a s a s a s a
PaPdad(b) Management PaPdad by extraordinary (b) Ongoing
PaPdad performance PaPdadiscussion
a a a a a a a a a a a ada a a a
(c) Management by exception (c) review job and agreement
et et (d) i.Management
e et t by iobjectives t
e e t t
e e t e(d)
t et develop performance et et standards et et et et
alsaai.lN
ai.N a lsaalN ai.N a lsaa.lNai.N a lsaai.lN
ai.N alsaai.lNai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lNai.N
a s
PaPdad
a a [Ans.
s
PaPda(c)
ada Management s
PaPdadby exception]
a a a a
PaPdad
s
[Ans. PaPda(d)
ada develop performance
s
PaPdad
s
a a standards]
PaPdad
s
a a a
PaPda
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a s
a a s
a a s
a a s
a a s
a a s
ada s
a a a
alsaai.lN
et et
ai.N This
.NeNeis
alai lai.
t t
onlyalafor
i.lN et et et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N .NeNet
t
www.CBSEtips.in
alai lai.
.NeNet
alai lai.
t
a a s
a a asasa asasa a
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
a a a
PaPdad Sura’s daada
XII
PaP Std -
a a
Commerce
PaPdad
a a
PaPdad
a a
PaPdad
a a
PaPdad
a a
PaPdad
a
PaPda
lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N
Government
lai.lN
et et
ai.N
Eetxam
lai.lN
ai.N
et Questions
lai.lN
et et
ai.N
and
lai.lN
etA
ai.N
et nswers
lai.lN
et et
ai.N lsaai.lN
et et
ai.N
a
a s
a aa asaasa asaasa asaasa asaasa asaasa s
a aa a
PaPdad I. C hoose PaPdad
the C orrect A nswers . PaPdad PaPdad PaPdad PaPdad PaPdM
1 adark PaPda

I. Cihoose the C e.t et
UNIT II  Chapter-4
et et et et orrect
et et option et et et et et et et et
a lsaai.lN
ai.N sa lsaai.lN
a .N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N
a a a a a a a a a a a a a aPdaada a
PaPd1.ad Which one PaPdis
adnon marketable
PaPdadassets? PaPdad PaPdad PaPdad PaPda
m
P[QY-2019]
(a) Government securities (b) Bonds of Public sector undertakings
et et (c) t et
National Savings t et
Certificates t et eNt et companies et et et et et et
lsaai lai. (d) Shares lsaaiofai.listed
e e e
a lsaai.lN
ai.N s a
. N
lsaai lai.N
s a
. N
lsaai lai. N
s a
. N N
s a
.lN
s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
PaPda[Ans. (c) National
PaPdad Savings Certificates]
a a a a a a a a a ada a a a a a
co
et et e.Nt et
A dditional
e.Nt et e.Nt et
Q
uestions e.Nt et
and nswers et et
A et et et et
a lsaai.lN
ai.N s als
aa
i.lN
ai
s a l
s
aa
i .lN
a i
s a l
s
aa
i .lN
a i
sa l
s
aa
i.lN
a i
s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
a a ada aPdaada a a ada a a a a
adaC hoose the
PaPdI. PaPdaC orrect APnswers . 1 M ark PaPdad 6. PaPdaof
Type ada
structuredPaPdmarket PaPdadwhich
through PaPda
funds flow with help of financial instruments
s.
et et I. Choose the C
et et orrect
et et option e.t et et etsuch as bonds e.Ntand
et
stocks is classified
eNt et as et et
alsaai.lN
ai.N sa ai.Ni.N
lsala s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N (a) financial
s a lsaai.lN
aimarkets s a aai.lN
ls(b) ai.flow markets a lsaai.lN
ai.N
a a aPdaadsecondary a a a a a a a a a a a
PaPd1.ad Primary Pand markets
a a
(c) funds market (d) capital market
(a) compete with each other
[Ans. (a) financial markets]
ok
et et (b)eNt complement
et each et eother
t et et et et et et et et et et
lsaai.lN
ai.N lsaai.lN ai. lsaai.lNai.N lsaai.lNai.N .lN
lsaai7. ai.N The first lsaai.lN
issues ai.N are floated i.lN
lsaain ai.N lsaai.lN
ai.N
a
a a a (c) function
sa aindependently
s a
a s
a aa s
a aa s
aPdaada
a
adada
s a s
a a a a
PaPdad PaPdad PaPdad PaPdad (a) PPrimary marketP Pa PaPdad PaPda
(d) control each other
[Ans. (b) (b) Secondary market
et et
et t t etcomplementNeach t et other] t et et et et et et et
lsaai lai. (c) Commodity ai.N market salsaai.lN
e e e e
lsaai.lN
ai.N . N
lsaai lai. N . N
lsaai lai. N .
lsaai lai. N . N N lsaai.lN ai.N lsaai.lN
ai.N
o
a a a a a a a
PaPd2.ad TreasuryPBill aPdaadis
a s
a a s a basically adaada s s
a a s
aPdaada
(d)PRegulated market a a s
a a a
PP PaPdad PaPdad PaPdad PaPda
(a) An instrument to borrow short-term funds [Ans. (a) Primary market]
(b) An instrument to borrow long-term funds
ab
lsaai8. ai.N Type ofsamarket ai.N in which lsaasecurities withalaless

et et t t t t t t t t t t et et et et
lsaa(c) ai.NAn instrument ai.of
e e eNecapital market e e e e e e
a lsaai.lN
ai.N a i.lN a lsaai.lN a lsaai.lNai.N a
.lN lsaai.lN a i.lNai.N i.lN
ai.N
a s
PaPdad (d) NonePof
a a s
aPdaathe
da above
s
a a
PaPdad
s
a a
PaPdad thanPaPone
daada year maturity PaPdaare
ada traded, is aclassified
s s
a a
P Pdad
s a a
PaPda
[Ans. (a) An instrument to borrow short-term as
funds] (a) money market (b) capital market t
et et e.Nt et e.Nt et e.Nt et e.Nt et e.Nt et e.Nt et e et
a lsaai.lN
ai.N a l a i .lN
a i a l a i .lN
ai a l a i .lN
a i a l a i .lN
a i (c) transaction
a l a i .lN
a i market a l(d)
a i .lN
ai global market a lsaai.lN
ai.N
PaPd3.ad In primary PaPdamarkets, first time
daada issued shares
s a s a s a s a s a s a s
ur
a a a s ada s s a a s a a s daada s a a
PaP PaPdad PaPdad PaP[Ans. (a) money ada
PaPdmarket] PaPda
to be publicly traded, in stock markets is
considered as 9. Process of selling and buying of stocks and
et et e.Nt et e.Nt et e.Nt et et et et et as et et et et
a lsaai.lN
ai.N s a ls
aa(a)
i .lN
a i traded offering
s a ls
aa
i .lN
a i (b) Public
s a ls
aa
i .lN
a i markets s al s
aa
i ai.N bonds is
.lN
s a
classified
lsaai.lNai.N s a lsaai.lN ai.N s a lsaai.lNai.N
a a a
PaPdad (c) issuance
ada
PaPdaoffering
a a
PaPdad
a a
PaPdad (a) Pe-trade
aPdaada PaPdad (b) stock trade
a a a a
PaPdad
a
PaPda
.s
(d) initial public offering (c) both 'a' and 'b' (d) none of these
et et i.Nie.Ne [Ans. i.Nie.N(d) e initial public i.Nie.Neoffering] i.Nie.Ne i.N[Ans.
et t (a) e-trade]
t t t t t t t t t t t t
lsaai.lN
ai.N la la la a i.Nie.Ne i.Ne i.Nie.Ne
a asaasa asasal salaala salaala asa
la la
asa asa
la la
asa asa
la la
asa
a
PaPd4.ad In primary ada
PaPdmarkets, aPdaadas aPdaadas PaPdad PaPdad PaPdad
a
PaPda
property of shares which
w
P P
II. Match List I with List II and select
made it easy to sell newly issued security is the correct answer using the codes
et et considered
e.Nt et as i.Nie.Nt et e.Nt et e.Nt et et et et et et et
lsaai.lN
ai.N l a i.lN
a i l a l a l a i .
l
N
a i l ai .
l
N
ai given sbelow ai.N .
lsaai.lN lsaai.lN
ai.N lsaai.lN
ai.N
a
a a a (a) increased
sa s a a liquidity
s a
a s a s
a aa s a sa
a a s a a
a a sa
a a s
a aa a
w
(b) decreased liquidity

1. List I List II
(c) money flow
e e i) Organised e esector 1) i.Corporate
lsaa(d)ai.Nlarge funds lsaai.l[Ans.
ai.N (a) increased ai.Nliquidity]salsaai.lN
et et t
e e t t
e e t t
e e t t t t t t
e e t et et
a lsaai.lN
ai.N s a i.lN
s a
N
s a lsaai.lN ai.N s a lsaai.lN
ai.N s a lsaalN ai.N s a lsaai.lN
ai.N
a a a a a a a da a a a a a debentures a a a
PaPd5.ad Money market PaPdad where debit PaPdad and stocksPaare Pad PaPdad PaPdad PaPdad PaPda
w
traded and maturity period is more than a ii) Unorganised 2) Equity shares of
et et year t
e eis
t classified as t
e e t t
e e t t
e e t sector i.Nie.Ne t t companies
et et et et
lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaala lsaai.lNai.N lsaai.lN
ai.N
a a a (a) shortterm
s a a amarkets
s a s a s a s
iii) PaDebt
a s a s a
Pad market PaPa3)
a
PaPdad PaPdad
a a
PaPdad
a a
PaPdad da a dada Indigenous a a
PaPdad
a
PaPda
(b) longterm markets bankers
(c)et capital marketset t e e iv) Equityi.N
lsaai.lN
et et i.lN e t
lsaai.lN
e
lsaai.lN
t
e e t t t market
t
e e t 4) lai.Financial
et et et et
a ai.N s a lsaa(d)ai.NNone of these
s a ai.N[Ans. (c)scapital
a ai.N markets]salsaai.lN ai.N s a lsaalai.N s a a l
Nai.N sa lsaai.lNai.N
a a a a a a a a a a a a a institutions
s a a a
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a s
a a s
a a s
a a s
a a s
a a s
ada s
a a a
alsaai.lN
et et
ai.N This
.NeNeis
alai lai.
t t
onlyalafor
i.lN et et et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N .NeNet
t
www.CBSEtips.in
alai lai.
.NeNet
alai lai.
t
a a s
a a asasa asasa a
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
5
et et et ehapter
t et et et et et et et et et et et et
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
a
a
lsaai.lN
et et
ai.N sa
a a
PaPdad
lsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N
CAPITAL MARKET
s
a a
PaPdad
a lsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N s
a a
PaPdad
alsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N
a
PaPda
m
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
co
a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
CHAPTER
PaPdad SNAPSHOT
5.1 Meaning and Definition
s.
alsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N5.2 s a lsaai.lN
Characteristics
ai.N of s a lsaai.lN
Capital ai.NMarket salsaai.lN ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
PaPdad PaPdad ada
PaPdKinds ada
PaPdMarket PaPdad PaPdad PaPdad PaPda
5.3 of Capital
5.4 Functions and Importance of Capital Market
ok
et et et et e.Nt et et t eNt et et et et et et et
a lsaai.lN
ai.N a lsaai.lN
ai.N a l aa
i .lN
a i 5.5 Indian
a lsaai.lNi.Ne
aCapital Marketa lsaai.l–N
ai.Evolution and
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a s
a a s
a a s a s s
a a s
a a s
a a s
a a a
PaPdad PaPdad ada
PaPdGrowth PaPdad PaPdad PaPdad PaPdad PaPda
5.6 New Financial Institutions
lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
o
a
a s
a aa s
a aa s
a aa s
a aa s
a aa s
a aa s
a aa a
Exercise
ab
et et et et et et et et t
.NeNet et et et et et et
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N lai lai. lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
a a s s
ada s
aPdaada asaasa s
a aa s
adaa s
adaada
a a
adaC hoose the
PaPdI. PaPdaC orrect APnswers . PaPdad II. PaPdS
V ery adhort PaPdaQ
A nswer uestions .P P PaPda
et et 1. Capital
et et market do enot
t et provide Net et [PTA-1] 1.e.Nt etWhat is Capital et etMarket? i.Ne.Nt et [PTA-2] et et
lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lai.N lsaai.lN
ai lsaai.lN
ai.N
a a a (a) Short term
a a aFunds
a a a a a a
PaPdad Ans. Capital
s s s s s s s
ur
PaPdadmarket is aPmarket aPdaada where buyers

PaPdad and
a a a a a a a a a a
(b) Debenture Funds sellers engage in trade of financial securities
et et (c)et Equityet Funds e et t t
e e t e e like bonds iand
t t et stocks.
t The buying et et and sellingi.Nise.Nt et
lsaai.lN
ai.N i.lN
lsaa(d) ai.NLong term lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N undertaken lsaa.lN i.Neparticipants
aby N
lsaai.such
ai.N as individuals la lai
a
a a asa s
a a aFunds s
a aa s
a aa s
a aa s
a aa l asa asa a
.s
[Ans. (a) Short term Funds] and institutions.

et et 2. When et et the NSEI was et established
et et et 2.eNt etWrite a note on
et etOTCEI. i.Ne.Nt et [QY-2019] et et
lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
[PTA-2; ai.N QY-2019]salsaai.lN ai. lsaai.lN
ai.N
a
a a as a s
a a a s
aPdaada
a a a Ans. (i) aOTCEI a a means Over
s a a The
s a Counter aExchange
a s
a a a a
PaPdad (a) 1990 PaPdad PaPdad P Pdad PaPdad P Pdad PaPda
w
P(b) 1992 of India.

(c) 1998 (d) 1997
et et e.Nt et e.Nt et et et et et(ii) The OTCEI et et was set i.up et byt a premieret et
a lsaai.lN
ai.N a l a i.lN
a i a l a i.lN
a i a[Ans. ai.N (b) 1992]salsaai.lN
lsaai.lN ai.N lsaai.lN
financial
a ai.Ninstitutionsato lsaalN i.Ne the trading
aallow lsaai.lN
ai.N
a dadas s a d s
ada s a d s
ada d ada d s
ada dada d adsaa a
a a a a a a a PaPda
w
P P3.a Primary Pmarket Pa is a MarketP Pa where securities P Pa P Pa P Pa P Pa

of securities across the electronic counters
are traded in the [PTA-2] throughout the country.
et et et et et et et et et et et et eNt et et et
a lsaai.lN
ai.N s a lsaa(a) ai.NFirst Time
i.lN
s a

lsaai.lN
ai.N (b) Second
s a ai.N Time
lsaai.lN s a ai.N (iii) It addresses
lsaai.lN s a ai.N some specific
lsaai.lN s a ai.problems
lsaai.lN of
s aboth
lsaai.lN
ai.N
a a a da a aPdaadSeveral
a a a da a a a a a a
PaPdad (c) ThreePaTime Pad P(d) TimesPaPdad Painvestors
Pad and medium-size
PaPdad companies.
PaPdad PaPda
w
[Ans. (a) First Time] 3. What is Mutual Fund?

et et et t e et t
i.N .Ne et t et t et t et t et t
lsaai.lN
ai.N 4. salsaaParticipants
i.Nai.N inlsathealai capital market lsaai.lNi.Ne
aincludes lsaaiAns.
.lN e
ai.N (i) Financial lsaai.lN
e
ai.Ninstitutions lsthat
e
ai.Nprovide facilities
aai.lN lsaai.lN
ai.N
e
a
a ada l adsaa adsaa adsaa adsaa adsaa adsaa a
a d
P Pa a d
P Pa a
P Pad a d
[PTA-3]
P Pa a d
P for
Pa channelingPsavings a d
Pa a d
of smallP Pinvestors
a PaPda
(a) Individuals (b) Corporate into avenues of productive investments are
lsaai.lN
et et
ai.N
(c)
. N e
lsaai lai.
t Financial
N e t Institutions
. N e
lsaai lai.
t et
N (d) All of
. N e
lsaai lai.the
t et above
N . N
lsaai lai.
et et
N calledlai'Mutual
.lN et et Funds'. i.Ne.Nt et
et et
ai.N
a s
a aa s
a a a sa s a s a s a s a sa
a
PaPdad PaPdad aPdaadAll
[Ans.P(d) a of the above] a a
PaPdad
a a
PaPdad
a a
PaPdad
a a
PaPdad
a
PaPda
36
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a s
a a s
a a s
a a s
a a s
a a s
ada s
a a a
alsaai.lN
et et
ai.N This
.NeNeis
alai lai.
t t
onlyalafor
i.lN et et et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N .NeNet
t
www.CBSEtips.in
alai lai.
.NeNet
alai lai.
t
a a s
a a asasa asasa a
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
6
et et et ehapter
t et et et et et et et et et et et et
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
a
a
lsaai.lN
et et
ai.N sa
a a
PaPdad
lsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N s
a a
PaPdad
a
MONEY MARKET
lsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N s
a a
PaPdad
alsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N
a
PaPda
m
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
co
a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
s.
et et et et et eCHAPTER
t SNAPSHOT
alsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
PaPdad PaPdad PaPdad
6.1 PaPdad
Meaning and Definition PaPdad PaPdad PaPdad PaPda
6.2 Objectives and Characteristics
ok
a lsaai.lN
ai.N sa lsaai.lN
ai.N s a l
s
aa
i .lN
a i 6.3 Money
s a lsaai.lN lsaai.lN
ai.NMarket VssaCapital ai.N Market salsaai.lN ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
a a a a a adada da a adada a a a a a
PaPdad PaPdad 6.4 P PaParticipants in Pad
PaMoney MarketsP Pa PaPdad PaPdad PaPda
6.5 Money Market Instruments

lsaai.lN
ai.N lsaai.lN
ai.N a i .lN i 6.5.1lsaai.lN lsaai.lN
ai.NTreasury sBills ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
o
a s a s a l
s a a s a a s a s a s a
a a a a a ada a a a a a a a a a
PaPdad PaPdad PaPda6.5.2 PaPdad of Deposits
Certificate PaPdad PaPdad PaPdad PaPda
6.5.3 Commercial Bills
ab
et et et et e t et t t
i.Nie.Ne et et t t
i.Ne.Ne
t t
i.Nie.Ne et et
a lsaai.lN
ai.N s a lsaai.lN
ai.N salsaala
.
i i.N N 6.5.4
salsaala Government salsaaor
i.lN Gilt - Edged
ai.N salsa Securities
alai Market
salsaala s a lsaai.lN
ai.N
Exercise
a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
ur
et et I. C hoose et et the C orrect et etA nswers .i.Ne.Nt et 3. et Money

et Marketeprovides t et __________________.
et t et et
lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N ala lai lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN i.Ne
a[PTA-3; lsaai.lN
ai.N
a
a sa
dada s
dada
a
dadsasa s
a aa s
a aa s
a aa QY-2019]
s
a aa a
PaPa PaPa PaPa PaPdad PaPdad PaPdad PaPdad PaPda
.s
1. The money invested in the call money (a) Medium-term Funds

market (b) Short-term Funds
et et e.Nt et provides e.Nt high
et
liquidity e.Nt et with e.Nt et eNt et et t et et
lsaai.lN
ai.N i .lN i.lN i .lN i .lN (c) Long-term lsaai.lNai.Funds (d)lsaai.lN i.Ne
aShares lsaai.lN
ai.N
a
a s
a aa_________________.
ls
aa a i
s
a aa ls
aa a i
s
a a al s
aa a i
[PTA-5] s
a aa ls
aa a i
s
a a a a sa s
daada
a a
PaPdad PaPdad PaPdad PaPdad PaPdad ada Short-term
PaPd(b)
[Ans. Funds]
PaP PaPda
w
(a) Low Profitability (b) High Profitability

(c) Limited Profitability 4. Money Market Institutions are __________.
ai.N
et et e t et e t et e t et et et et et et et [PTA-1] et et
a lsaai.lN
ai.N s a(d)
. N . N
lsaai laiMedium s a
. N
lsaai lai.
Profitability
N
s a
. N
lsaai lai. N
s a lsaai.lN s a lsaai.lNai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
a a a a a a a a a a
(a) Investment Houses a a a a
PaPdad(b) Mortgage Banks
a ada
PaPdad PaPdad PaPdad PaPdad PaPdad PaPd PaPda
w
[Ans. (a) Low Profitability]

(c) Reserve Bank of India
et et 2. Ai.N major
e et t player in the
e et t money market e et t is the e (d)
t et Commercial et eBanks
t and Discount et et Houses i.Ne.Nt et
lsaai.lN
ai.N lsaalai.N lsaai.lNai.N lsaai.lNai.N lsaai.lNai.N lsaai.lNai.N lsaai.lN
ai.N la lai
a
a a a_________________.
s a s
a aa a
[PTA-6;
s
a a HY-2019] s
a aa [Ans. a (d)
s a Commercial
a a Banks
s aa and Discount
asa asa a
w
(a) Commercial Bank Houses]

et et (b)NeReserve t Bank ofNIndia t e.Nt et
5. Risk
e.Nt et
in the Money e.Nt et
Market is __________.e.Nt et
et et
lsaai.lN .lai.Net .laie.Net .lN .lN .lN .lN lsaai.lN
a
a
ai.N s a ls
aa
i
a a(c) State Bank a of
s a ls
aa
i
a India s
a a a ls
aa
i a i
s
a aa ls
aa
i a i s
a a a ls
aa
i a i
s
a aa ls
aa
i a i [PTA-2]
s
a aa ai.N
a
PaPdad PaPdad PaPdad PaPdad PaPdad
(a) High PaPdad(b) Market Risk PaPdad PaPda
(d) Central Bank.
(c) Low Credit and Market Risk
et et et et [Ans. e t et(a) Commercial e t etBank] e t et et et et et et et
alsaai.lN
ai.N s a
. N
lsaai lai. N
s a
. N
lsaai lai. N
s a
. N
lsaai lai. N
s alsaai lai. (d) Medium
. N N
s a lsaai.lRisk
N
ai.N s a lsaai.lN
ai.N s a lsaai.lNai.N
a a a a a a a a a a aPdaada and Market ada a
PaPdad PaPdad PaPdad PaPdad ada (c) LowPCredit
PaPd[Ans. PaPdaRisk] PaPda
et et et et et et et et 45ai.Nie.Nt et et et et et et et
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N a lsala a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a s
a a s
a a s
a a s
a a s
a a s
ada s
a a a
alsaai.lN
et et
ai.N This
.NeNeis
alai lai.
t t
onlyalafor
i.lN et et et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N .NeNet
t
www.CBSEtips.in
alai lai.
.NeNet
alai lai.
t
a a s
a a asasa asasa a
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
FINANCIAL
a
a
lsaai.lN
et et
ai.N
et et
UNITs
a a
PaPdad
a lsaai.lN
et et
ai.N
et et
s
a a
PaPdad
a lsaai.lN
III
et et
ai.N
et et
s
a a
PaPdad
a lsaai.lN
et et
ai.N
et et
s a lsaai.lN
MARKETS – II
a a
PaPdad
et et
ai.N
et et
s
a a
PaPdad
a lsaai.lN
et et
ai.N
et et
sa
a a
PaPdad
lsaai.lN
et et
ai.N
et et
s
a a
PaPdad
a lsaai.lN
et et
ai.N
et et
a
PaPda
lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
a a
C a a a a a a
7
s
a a s
a a s
a a s
a a s
a a s
a a s
a a a
a
PaPdad hapter
m
a
a
lsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N
STOCK EXCHANGE
s
a a
PaPdad
alsaai.lN
et et
ai.N s
a a
PaPdad
alsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N
a
PaPda
co
a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
s.
alsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
ok
et et et et et eCHAPTER
t SNAPSHOT
a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
7.1 Stock Exchange – Origin, Meaning and Definition
et et et et
7.2
e.Nt et
Functions e.Nt et
of Stock Exchange et et et et et et et et
lsaai.lN
ai.N lsaai.lN
ai.N a i .lN i 7.3 Features
ai .lNi of Stock lsaai.lN
Exchange ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
o
a a l a l a
a s
a a asaasa s
a aa s a s
a aa s
a aa s
a aa s
a aa a
7.4 Benefits and Limitations of Stock Exchange
7.5 Stock Exchanges in Indiat t
ab
et et et et e.Nt et e.Nt et e e et et et et et et
a lsaai.lN
ai.N a lsaai.lN
ai.N l a i .lN
a i 7.6 Typesl a i.lN
a i
of Speculators lsaai.lNai.N lsaai.lNai.N lsaai.lNai.N lsaai.lN
ai.N
a s
a a asaasa s
a aa s a sa
a a sa
a a s
a aa s
a aa a
PaPdad PaPdad PaPdad Padad Padad PaPdad PaPdad PaPda
7.7 Stock ExchangeP Vs CommodityPExchange
7.8 Recent Development in Stock Exchange t
et et et et e ett e ett t
e et e et t e et et et
a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
ur
et et et et et et et et
Exercise t t
i.Nie.Ne et et et et et et
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N la la lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
s
dada s
a a s
a a asa
asa s
da a
a s a
aPdaada in
s
da a
a a
PaPdad 4. StockPaexchange allowPtrading
a
PaI.
PaC PaPdC
adorrect PaPdad .
A nswers Pad Pa[PTA-3]
Pad PaPda
.s
hoose the
(a) All types of Shares of any Company
et et 1. ____etisetthe oldest stock e et texchange in the t
e e world.
t e (b)
t et Bonds issued et ebyt the Govt .NeNt et et et
lsaai.lN
ai.N lsaai.lNai.N lsaai.lN ai.N lsaai.lN ai.N lsaai.lNai.N lsaai.lNai.N lsaai lai. lsaai.lN
ai.N
a a a(a) LondonaStock
s a a a Exchange a dada
s a s a [PTA-1] s
a aa s
a a
(c) Listed
a s
a aa s
a aa a
PaPdad Securities PaPdad
a
PaPdad P Pdad P Pa PaPdad PaPdad PaPda
w
(b) Bombay Stock Exchange (d) Unlisted Securities

et et (c) eNational t t Stock Exchange
e et t t
e e t e et
t et et [Ans. (c) iListed et et Securities] et et
lsaai.lN
ai.N lsaai.lN .Ne
aiAmsterdam lsaai.lN ai.NExchangesalsaai.lN ai.N lsaai.lNai.N lsaai.lNai.N lsaa.lN ai.N lsaai.lN
ai.N
a
a s
a aa(d) s
a aaStock a a s
a aa s
ada a s
aPdaada
a s
adada
a a
PaPdad Padad Padad PaPdad 5. PaPdatransact PaPda
w
[Ans.P(d) AmsterdamPStock Exchange] Jobbers in a Pstock exchange P Pa

2. There (a) For their Clients [PTA-2; QY-2019]
et et e.Nt eare
t _____ stock e.Nt exchange
et
in theetcountry. et e.Nt et e.Nt et et t et et
a lsaai.lN
ai.N al aa
i.l
Na i a l aa
i.l
Na i a l aa
i .
l
N
a i. N
[QY-2019] a l aa
i .
l
Na i (b) For their
a l aa
i .
lOwn
N
a i Transactions
a l aa
i.l
Na i.Ne a lsaai.lN
ai.N
s
a a s a s s a s s s
a a s s
ada s s s s
a
PaPdad (a) 21 ada
PaPd(b) ada
PaPd20 PaPdad PaPdaother adada a a
PaPdad
a
PaPda
w
24 (c) (d) 25 (c) For BrokersP Pa

[Ans. (b) 24] (d) For other Members
et et t et t et t et t et et t et et et et
a lsaai.lN
ai.N 3. saStock
lsaai lai. exchanges
. N e N
s a lsdeal
aai lai. in
.N e N
s a
. N
lsaai lai.
e N
s a
. N e
lsaai lai. N [Ans.
s a lsaai.lNa(b)
i.NeFor theiraOwn
s ai.NTransactions]
ai.N
a a a a daada a a a a a a a a a
PaPdad
a [Govt. MQP-2019; PTA-1]
PaPdad PaP PaPdad PaPdad PaPdad PaPdad PaPda
(a) Goods (b) Services 6. A pessimistic speculator is [PTA-4]
et et (c) eFinancial
t e t Securities e et t et et et (a)
et
Stag et et (b) Bear et t et et
lsaai.lN
ai.N lsaai.lNai.N lsaai.lNai.N lsaai.lNai.N lsaai.lN ai.N(c) Bull lsaai.lNai.N lsaai.lN i.Ne lsaai.lNai.N
a s a s a s a s a s a s(d)
a aLame Duck sa
PaPdad (d) Country‘s PaPdaCurrency
a a a ada a a a a a a a a a a a
[Ans. (c) Financial Securities] [Ans. (b) Bear]
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a s
a a s
a a s
a a s
a a s
a a s
ada s
a a a
alsaai.lN
et et
ai.N This
.NeNeis
alai lai.
t t
onlyalafor
i.lN et et et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N .NeNet
t
www.CBSEtips.in
alai lai.
.NeNet
alai lai.
t
a a s
a a asasa asasa a
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
a a a
XII
PaP Std -
a a
Commerce
PaPdad
a a
PaPdad
a a
PaPdad
a a
PaPdad
a a
PaPdad
a
PaPda
3. (i) Remisers acts as an agent of member of a (iii) The ISE has been promoted by 15 regional t
et et et et et et et et et et e.Nt et e.Nt et e et
a lsaai.lN
ai.N s a ai.Nstock exchange.
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N stocks a ls
aexchanges
a
i .lN
a i in the
s a ls
acountry
a
i .lN
a i and issbased
a lsaai.lN
ai.N
a a a a a a a da a dada a a a a a
PaPdad (ii) Brokers PaPdadcharge a fees PaPdadfrom bothPathe Pad Paat
PaMumbai. PaPdad PaPdad PaPda
parties for their service. (iv) The NSE, OTCEI, ISE and majority of the
UNIT III  Chapter-7
lsaai.lN
et et
ai.N lsaa(iii)
. N N
t et
i lai. Jobbers are
e
lsaacalled
. N
i lai. e N
t et
Taravaniwalas. . N
lsaai lai.
e N
t et
. N
lsaai lai.
e N
t et regional lsaai.lN ai.stock
eNt et exchanges
lsaai.lNai.have
eNt et adopted the
lsaai.lN
et et
ai.N
a sa s a s a s a s a s a s a
Pascreen
da a Based Trading
a a a aPdaada a a a a a a System toadprovide a a a
PaPdad (a) (i) is Pcorrect PaPdad PaPdad PaPdad PaPda
m
Pad P Pad
(b) (i) and (ii) are correct automated and modern facilities for
et et t t t t trading eint eta transparent, et efair and openet et
lsaa(c) ai.N(i) and (iii) lsare aicorrect
e e t e.Ne t e e t e e t t
a lsaai.lN
ai.N a i.lN a aai.lN a lsaai.lNai.N a lsaai.lN ai.N manner a lsaai.lN .N
aiwith access to
a
.lNai.N
lsaaiinvestors across i.lN
lsaatheai.N
a s
ada s
ada s
ada s
ada s
ada s
ada adsaa a
a d (d) (i), (ii) P Pand
a da (iii) are correct a d a d a d a d a d PaPda
co
P Pa P Pa P Pa Pa
P country. P Pa P Pa
[Ans. (c) (i) and (iii) are correct]
et et e t et et et et et 2.et etWrite a shortenote t et on (i) Jobbers, et et(ii) Gambling et et
a lsaai.lN
ai.N II.
s a
. N
aai lai.
lsV ery
N
S hort A
s a lsaai.lN
nswer ai.N Q uestions s a lsaai.lNa.i.N 2 M arks s a
.lN
lsaaiAns.ai.N (i) Jobbers: s a lsaai.lN ai.N s a lsaai.lNai.N s a lsaai.lN
ai.N
1. What is Sensex? (a) Jobbers are security merchants dealing
s.
in shares, debentures as independent
lsaai.lN
et et
ai.N
Ans.la(i) i.lN et eSensex
ai.N
t is lan aai.lN index
et et of the stocks
ai.N lsaai.lN
et et in BSE i.Ne.Nt et
ai.N lsaalai aai.lN
et et
ai.N
lsoperators. lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N
a s a a s a s a s a s a s a s a
a a a
PaPdad
s (Bombay
PaPdad Stock Exchange)
a a s
PaPdad Sensex has PaaP
a a list
daada a a
PaPdad aPdaada a a
PaPdad
a
PaPda
of 30 stocks. (b) They buy Pand sell securities on their
own behalf and try to earn through
ok
et et (ii) e.Nt eBSE
t decides .the e.Nt estocks
t that are e.to
t etbe listed e.Nt et et et et et et et
lsaai.lN
ai.N a i .lN i a i N i a i . N i N a i. N i price
aai.lNai.Nchanges. salsaai.lN ai.N lsaai.lN
ai.N
a
a s
a aa ls a a on Sensex.s
a aa ls a l a s
a aa ls a l a s
a a a ls a l a
da as a ls a s
a a a a
PaPdad PaPdad PaPdad PaPdad Pa(c)
Pad In India, they ada called Taravaniwalas.
PaPdare PaPdad PaPda
(iii) Based on the above said factors, BSE
regularly prepares a set of 30 stocks which (ii) Gambling:
et et t et t et t et t et
(a) alThere et et et et involved i.N et t
ai.N is no reasoning lsaalain
e e e e
lsaai.lN
ai.N lsaai lai. will be together
. N N lsaai lai. called as SENSEX.
. N N . N
lsaai lai. N . N
lsaai lai. N aai.lN lsaai.lNai.N i.Ne
o
a s
a aa s
a aa s
a aa s
a a a s
a a s s
a a a s
a a a a
PaPdad gambling. PaPdad
a
PaPdad Padad PaPdad Padad PaPdad PaPda
2. What is theP stock trading time in India? P
(b) It accentuates fluctuations in price
Ans. Thet normal stock ttrading time in t India for
ab
et et e e t e e t e.Ne t e et t andie.it t eis

t unethical and et eillegal.
t et et
a lsaai.lN
ai.N a lsaaequity
i.lNai.N marketsais lsaai.lbetween
N
ai.N 9.15 aam
lsaai.lNaito 3.30 pm. a lsaai.lN ai.N a lsaai.lN a N alsaai.lN ai.N a lsaai.lN
ai.N
Pa(c)
s s s s s s
Pad It does Pnot aPdaada perform Peconomic
a a a ada a a da a aPdaada a
PaPdad On Monday PaPdato Friday in the ada exchanges
PaPdstock ada
PaPdin PaPda
India. It is closed on week days i.e. Saturday and function.
et et Sundays.
i.Nie.Ne
t t It is alsoi.Nclosed e
i.Ne
t t on National i.Nie.Nholidays.
t e t
i3.
.Nie.Ne What is NIFTY?
t t
i.Nie.Ne and Explain
t t
i.Nie.it.
t
Net
t t
i.Nie.Ne
lsaai.lN
ai.N la la la la la la la la ala la la a la a
a asaasa asa
asa asaasa asa
asa dasasa asasal asasal
ur
a
PaPdad Ans. (i) PaThe
a dada a
PaPd3.ad Explain Dalal
PaPdad Street. PaPdad Pad word NiftyPaPoriginates fromPaP2dadwords, PaPda
Ans. (i) Dalal street is an area in downtown `National' and 'Fifty'.
e eMumbai, India e ethat housesi.N e e (ii) Nifty basically means the etindex of the i.50
lsaalathei.Ne Bombay alaai.lN
et et t t t t e t t t t et et et et et
a lsaai.lN
ai.N a lsaai.lN ai.N a lsaai.lNai.N a ai.N a lsaai.lN
ai.N a lsaai.lNai.N a lsaalN ai.N
Pamost
da a actively traded PaPdad stocks from Paacross
da a all
s s s s s s s
a a a
PaPdad StockPaExchange
da a
Pad - the Plargest
aPdaada stock exchange a a
PaPdad
s
Pad
a a
Pad
a
PaPda
.s
in India and other reputable financial sectors.

et et
institutions. et t
e.Nt et e.Nt et
(iii) Nifty represents
e.Nt et e.Nt et
the top stocks e.Nt et
of the NSEet t
lsaai.lN
ai.N .lN .lN Ne .lN .lN .lN .lN lsaai.lN i.Ne
a
a d adsaa
l i a i
sa(ii) It received
a
d adsaa
l a i
sthe a i .
a name Dalal d adsaa
l aa
i
sstreeta i
after athe
d adsaa
l a
sa
i a i and
d adsaawhen
l a
sa
i a i we talkdaabout
saa
lsa Nifty going
a i ai
d adsaup,
a
ait
a
a
P Pa a
P Pa P aa P Pa aPa a d
Pa heavyweightP stocks aPa PaPda
w
P means that all Pthe of

Bombay stock exchangeP moved to the area.
(iii)t The literal transaction of Dalal in Marathi NSE across all sectors are moving up.
et et e.Nt et e.Nt et et et et et of top 50i.companies et et et et
ai.N (iv) Nifty lsaconsists from lsaai.l24
e.Net
a lsaai.lN
ai.N s a l aa
i .lN
a i language s
is
a l abroker
a
i .lN
a i and intermediary.
s a l aa
i .lN
a i
s a lsaai.lN s a a
i.lN
ai.N s a lsaalN ai.N s a
N
ai.N
a a s a a s a a s a a da a a a a a a
Padifferent sectors.
a
PaPdad PaPdad PaPdad PaPdad Pad PaPdad PaPdad PaPda
w
III. S hort A nswer Q uestions . 3 M arks (v) Nifty is computed from the performance of
et et 1. alaBriefly t
e e explain the t t t top stocks et from different sectors.
et t et t
ai.stock exchanges ai.in
t eNe t eNe India.
t e e t t
lsaai.lN
ai.N i.lNai.N lsaai.lN lsaai.lN lsaai.lNai.N (vi) Some lsaai.lN i.Ne
amutual lsaai.lN i.Ne
ause lsaai.lN
aai.Ne
a a s s a s a
daada24 stock exchange s
a a a s
a a a s
a a a funds
s
a aa Nifty a as as
a a
PaPdAns.
ada (i) There
a are PaPdad in the country, PaPdad PaPdad PaPdad PaPdad PaPda
w
PaP
with 21 of them being regional in nature. benchmark. The performance of the mutual
funds is assessed against the performance
et et (ii)ie.Nt eThree
t others ethat
t et have been etsetet up in i.Nie.Nt et
of the
et et et et et et
a lsaai.lN
ai.N a lsaai.lNa a lsaai.lNai.N a lsaai.lNai.N a lsaala a lsaaiNifty.
.lN
ai.N a lsaai.lNai.N a lsaai.lN
ai.N
a
PaPdad
s
a a the Preformss
aPdaada era, viz.,
PaPdad National Stock
s
a a s
a a
PaPdad
s
a a
PaPdad
s
a a
PaPdad
a a
PaPdad
s a
PaPda
Exchange, the over the counter Exchange
of India Limitedt and Interconnected Stock
et et e.Nt et e.Net e.Nt et et et et et et et et et
alsaai.lN
ai.N s a ls
aa
i .lN
a i Exchange s aof
ls
aa
i .lN
India
a i Limited s a ls
aa
i .lN
have a i mandate s alsaai.lN ai.N s a lsaai.lN
ai.N s a lsaai.lNai.N sa lsaai.lNai.N
a a a a a da a a a a a a a a a a
PaPdad PaPdad wide trading
to nation Pad
Panetwork. PaPdad PaPdad PaPdad PaPdad PaPda
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a s
a a s
a a s
a a s
a a s
a a s
ada s
a a a
alsaai.lN
et et
ai.N This
.NeNeis
alai lai.
t t
onlyalafor
i.lN et et et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N .NeNet
t
www.CBSEtips.in
alai lai.
.NeNet
alai lai.
t
a a s
a a asasa asasa a
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
a a a
XII
PaP Std -
a a
Commerce
PaPdad
a a
PaPdad
a a
PaPdad
a a
PaPdad
a a
PaPdad
a
PaPda
(iii) Power to initiate actions in functions (ii) The lackt of paperwork tenables quicker t
et et et et et t et et et et e et e et e t
a lsaai.lN
ai.N a ai.N assigned
lsaai.lN a lsa:ai.lNi.Ne has a power
aSEBI a ai.Nto initiatesalsaai.lN
lsaai.lN ai.N a lsaai.lN
transactions ai.N and a lsaai.lN
higher ai.N efficiency a lsaai.lN i.Ne
ain
a s
a a s
a a a s a a s
ada s
a a s
a a a
PaPdad PaPdad in regard to
actions ada
PaPdfunctions PaPdad
assigned. PaPdatrading. PaPdad PaPdad PaPda
For example, it can issue guidelines to (iii) Trading has become more convenient as
UNIT III  Chapter-8
et et t t different intermediaries
t et or can t introduce
t t et
one et et e.Nt et et et
lsaaicanai.Ntrade through aicomputers at lsaany
e e e e e e
lsaai.lN
ai.N . N
lsaai lai. N . N
lsaai lai. N . N
lsaai lai. N . N
lsaai lai. N .lN lsaai.lN i.lN
ai.N
a
a a a
PaPdad
sa specific
PaPdad
a a rules for athe
s a a a protection adof
P Pdad
s a s
a a a s
ada a
PaPdalocation, without
s
a a a
PaPdadthe need ofPavisiting da as a a
a
a
PaPda
m
P Pad Pad
interests of investors.
broker.
(iv) Power to regulate insider e–t ttrading: et et(iv) The i.N
et et e.Nt et e.Nt et e shares
et et that are ecreated
t et through et et
a lsaai.lN
ai.N a l aa
i .lN
a i SEBI has
a l aa
i .lN
a power
i to a lsaai.lN
regulate ai.N insidersalsaai.lN ai.N a lsaalai.N a lsaai.lNai.N a lsaai.lN
ai.N
PaPdamergers and Pconsolidation of Pcompanies
a as s s
a a s a as a s
ada s s
a
PaPdad PaPdad or can regulate
trading PaPdadthe functions ada
PaPdof aPdaada aPdaada a
PaPda
co
merchant bankers. are credited automatically in the DEMAT
et et (v) e e Powers under
t t e et t securities e contracts
t e t e et t account. et t et t et et
lsaai.lN
ai.N lsaai.lNai.N lsaai.lNai.N lsaai.lNai.N lsaai.lNai.N (v) aai.lN
lsall i.Ne lsaai.lN i.Ne i.lN
lsaatheai.N
a a
Act
a a a As a athe transactions a aoccur through a
PaPd: ad
s s
aFora effective aregulation s s s s s
a a a
PaPdad
a a
P Pdad of stock
PaPdad
a a a a
PaPdad
a a
PaPdad PaPdad
a a a
PaPda
exchange, the Ministry of Finance issued depository participant, a trader does not
s.
a Notification on 13th September, 1994 have tot communicate individually with t t
et et e.Nt et e.Nt et e.Nt et e.Nt et e.Net e.Nt et e e
lsaai.lN .lN .lN .lN .lN N N lsaai.lN
aeach saland everyacompany.
ai.N . . ai.N
a
a adsaa
l a
sa
i a i delegating
adsaa
lsaseveral of aits
a i a i
adspowers
a
a
l a
sa
i a i under the adsaa
l a
sa
i a i
saa
l a i a i
adsaa
l a
sal
i a i
adsaa a
a d a d d a d a d d d a d PaPda
P Pa Securities
P Pa ContractsP (Regulations)
Pa Act
P Ptoa
(vi)P PaThere is no Pneed Pa for stampP P a
duty for
SEBI. transfer of securities, this brings down
ok
lsaa(vi)ai.N Power sato aregulate business ai.N of stocksalsaai.lN
et et et et et t et et et et the et et et t et et
a lsaai.lN
ai.N s a i.lN lsaai.lN i.Ne
s a lsaai.lN ai.N s a lsacost
a
i.lNai.Nof transaction s a lsaai.lNasignificantly.
i.Ne
s a lsaai.lN
ai.N
a a a
PaPdad exchanges
PaPdad
a a : SEBI isaalso
P Pdad empowered
a a
PaPdto
a
ada (vii)
ada
PaPdaCertain banks
a
ada permit holding
PaPdalso PaPdad
a a
of
a
PaPda
regulate the business of stock exchanges. both equity and debt securities in a single
et et e t et It controlsNetintermediaries e t e tassociated
e t e t et account. et et et et et et
lsaai.lN
ai.N . N
lsaai lai. N
with the
. N
lsaaisecurities
ai. market
. N N
lsaai lai.as well assalsaai lai. . N N lsaai.lNai.N lsaai.lNai.N lsaai.lN
ai.N
o
a s a s a l s a s a s a s a
a a a
PaPdad
a a
PaPdad funds, fraudulent
a a
PaPdad PaPdad
a a (viii)
PaPdaBanks
ada also Pprovides
aPdaada dedicated
PaPdad and
a a a
PaPda
mutual and unfair
trained customer care officers to assist
trade practices relating to securities and
ab
through et all
et the procedures.
ai.N regulation aof
i.Nacquisition lsaaof ai.shares and lai.lN
et et e et t e et t eNet t e et t et et et et
lsaai.lN
ai.N lsaai.lN lsaai.lN i.lN ai.N lsaai.lN ai.N lsaai.lN ai.N lsaai.lN
ai.N
a s a
takeovers s a s a sa a (ix) adaaAdaDEMAT account
sa a a holder can buy
s a a or
s a sell
a
PaPdad of companies.
a a a a a a a a a s a
PaPdad PaPdad PaPdad PP PaPdad PaPdad PaPda
3. What are the benefits of Dematerialisation? any amount of shares.
et et et et e.Nt et e.Nt et [PTA-3] i.Ne.Nt et
(x) One can also choose to take
e.Nt et e.Nt et
a loan againstet t
e
lsaai.lN
ai.N i .lN N i .lN i .lN . N . N lsaai.lNai.N
asecurities
i whichdaare saheld
a i . a i a i a i a i a i i in a DEMAT
a Ans.
adsa
lsa(i) a Theadadrisks
sa lsa a pertainingadsa
lsa to physical
a
adsa
l sal a sa l sal a sa l l a
adsa
ur
a d a a d a d a d a a d a a
a
P Pa P Pa a
P a a
P Pa a d
P Paaccount by offering a d
P Pa it as a collateral a
P Pa to the PaPda
certificates like loss, Ptheft, forgery and
damage are eliminated completely with a lender.
et et e t et e t et e t et e t et
i.Nie.Ne
t t
i.Nie.Ne
t t t t
i.Nie.Ne
a lsaai.lN
ai.N salaala
.
i i.N N DEMAT account.
salaala
.
i i.N N
salaala
.
i i.N N
salaala
. N
i i. N
salaala salaala salaala
a a as a as a as a as a as a as a as a
.s
et et et et
Government Exam Questions
et et et t
and Answers
et tet et et et et et
e e
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
a a s s
a a s
a a adsa adsa sa
a a s
a aa a
ada
PaPdI. PaPdad Q uestions Pa.Pdad a d
P Pa
a ad
P Pa
a
PaPdad PaPdad PaPda
w
L ong A nswer 5 M arks
lsaai.lN
et et 1. laHow i.lN et ewill
t you motivate
lsaai.lN
et et an investor
lsaai.lN
tot eopen
e t a DEMAT lsaai.lN
et eaccount?
t
lsaai.lN
et et
lsaai.lN
et et [HY-2019]
lsaai.lN
et et
a ai.N sa s a ai.N s a ai.N s a ai.N s a ai.N s a ai.N s a ai.N s a ai.N
a a daada a DEMAT da a a a a a a a a
PaPdAns.
ada Motivation PaPdan
adainvestors to open Paaccount :
a
PaP Pad PaPdad PaPdad PaPdad PaPda
w
Given the below benefits, I encourage (Motivate) investors to open a DEMAT Account :
et et et et et et to physical eNt et et t et et et t et t
a lsaai.lN
ai.N s a lsaa(i)ai.N The risks
i.lN
s a lsarelating
a
i.lN
ai.N s a ai.certificated
lsaai.lN s
like
a aloss,
lsaai.lNi.Ne theft, forgery
s a ai.Nare eliminated
lsaai.lN s a acompletely
lsaai.lNi.Ne with
s a aa
lsaai.lNi.Ne
PaPdad Demat
PaPdadAccount. PaPdad PaPdad PaPdad PaPdad PaPdad PaPda
w
(ii) The risk of paper work enables quicker transactions and higher efficiency in trading.
et et et et et t et et et et et et et et are credited et et
a lsaai.lN
ai.N s a lsaa(iii)
ai.N The shares
i.lN
s a awhich
lsaai.lNi.Ne are created
s a ai.N through smergers
lsaai.lN a ai.N and consolidation
ai.N of companies
s a lsaai.lN
ai.N s a lsaai.lN
ai.N
a a a a a da a a a a a a a a a a
PaPdad PaPdad
automatically in thePaDemat
Pad Account.PaPdad PaPdad PaPdad PaPdad PaPda
(iv) There is no stamp duty for transfer of securities.
et et et et et et et et et et et et et t et et
alsaai.lN
ai.N s a lsaa(v)ai.N Certainsabanks
i.lN ai.Nalso permit
lsaai.lN s a lsaholding
a
i.lN
ai.N of both s a lsequity
ai.N and debtsasecurities
aai.lN lsaai.lNai.N in a single
s a aaccount.
lsaai.lNi.Ne
sa lsaai.lNai.N
a a a a a a a aPdaada aPdaada a a a a a
PaPdad (vi) A Demat PaPdad Account holder PaPdad can buy orPsell any amountPof shares. PaPdad PaPdad PaPda
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a s
a a s
a a s
a a s
a a s
a a s
ada s
a a a
alsaai.lN
et et
ai.N This
.NeNeis
alai lai.
t t
onlyalafor
i.lN et et et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N .NeNet
t
www.CBSEtips.in
alai lai.
.NeNet
alai lai.
t
a a s
a a asasa asasa a
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
HUMAN RESOURCE
a
a
lsaai.lN
et et
ai.N
et et
UNITs
a a
PaPdad
a lsaai.lN
et et
ai.N
et et
s
a a
PaPdad
a lsaai.lN
IV
et et
ai.N
et et
s
a a
PaPdad
a lsaai.lN
et et
ai.N
MANAGEMENT
et et
s
a a
PaPdad
a lsaai.lN
et et
ai.N
et et
s
a a
PaPdad
a lsaai.lN
et et
ai.N
et et
sa
a a
PaPdad
lsaai.lN
et et
ai.N
et et
s
a a
PaPdad
a lsaai.lN
et et
ai.N
et et
a
PaPda
lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
C
FUNDAMENTALS OF
a a a a a a a a
9
s
a a s
a a s
a a s
a a s
a a s
a a s
a a a
a
PaPdad hapter
m
a
a
lsaai.lN
ai.N s
a a
PaPdad
a lsaai.lN
ai.N s
a a
PaPdad
a lsaai.lN
ai.N s
HUMAN RESOURCE
a a
PaPdad
alsaai.lN
ai.N s
a a
PaPdad
alsaai.lN
ai.N s
a a
PaPdad
a lsaai.lN
ai.N s
a a
PaPdad
a lsaai.lN
ai.N s
a a
PaPdad
a lsaai.lN
ai.N
a
PaPda
co
a
a
lsaai.lN
et et
ai.N s
a a
PaPdad
alsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N s
a a
PaPdad
a
MANAGEMENT
lsaai.lN
et et
ai.N sa
a a
PaPdad
lsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N
a
PaPda
s.
alsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
ok
et et et et et et
CHAPTEReSNAPSHOT
t et et et et et et et et et
a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
a a a a a a a a aPdaada ResourcePaPdaada a a a
PaPdad PaPdad 9.1
PaPdad Meaning and ada
PaPdDefinition of PHuman PaPdad PaPda
9.2 Characteristics of Human Resource
et et et et et et9.3 et et
Significance of Human et eResource
t et et et et et et
lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
o
a s
a aa s
a aa s
a aa a s a s a s a s a
a
PaPdad PaPdad 9.4
PaPdad Meaning and ada
PaPdDefinition aPdaada ResourcePaPdaada
of PHuman a a
PaPdad
a
PaPda
Management
ab
et et et et e e 9.5
t t Features et et of Humani.NResource et et Management et et et et et et
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaalai.N sa lsaai.lNai.N s alsaai.lNai.N s a lsaai.lN
ai.N
a a a a 9.6 a a da a a a a a a a a
PaPdad Significance Paof
PadHuman Resource PaPdad Management
a
9.7 Functions of Human Resource Management
lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
Exercise
a sa s a s a sa s a s a s a
ur
et et t
.NeNet
t
.NeNet
t
.NeNet et et et et eNt et et et
lsaai.lN
ai.N I.daC laai lai. lai lai. A nswersalai lai. ls4. ai.NHuman resource
aai.lN ai.N management
lsaai.lN ai.determines
lsaai.lN the
lsaai.lN
ai.N
dC dadsasa.
a sahoose the a
adsorrect
asa s a s a s a s a
a
PaPa das PaPa PaPa
a a
PaPdad ___________
a a
PaPdad relationship.
PaPdad
a a
Pa[PTA-1]
da a
Pad
a
PaPda
.s
1. Human resource is a ________ asset. (a) internal, external

et et i.Nie.Nt et [Govt. MQP-2019;
et et PTA-3; etQY-2019]
et et (b)
et
employer, employee et et et t et et
a lsaai.lN
ai.N a lsaala a lsaai.lNai.N alsaai.lN ai.N a lsaai.lNai.N(c) Owner, a i.lNai.N
lsaServant
a (d)
a lsaai.lN i.Ne
aPrinciple, Agent a lsaai.lN
ai.N
PaPdad (a) Tangible (b)
PaPdIntangible
s
a a s
a a a s s
a a s
a a s s
a
PaPdad ada PaPdad PaPdad aPdaada a a
PaPdad
a
PaPda
[Ans.P(b) employer, employee]
w
(c) Fixed (d) Current

.Net et [Ans. (b) .Intangible] 5. t Labour turnovert ist the rate at which employees t t
et et t
e.Ne t e.Nt et e.Net e.Ne e.Nt et e e
a lsaai.lN
ai.N l a
sal
i a i. N l a
sal
i. Na i l a
sal
i Na i l a
sal
i . N
a i ___________ l a
sal
i . N
athe
i organisation l a
sal
i . N
a i [PTA-6] lsaai.lNai.N
adsa adsa adsa adsa adsa adsa adsa a
P2.Pa Human Resource management is both
a d a d a d a d a d a d a d a
a a a a (a) enter
a P Pa (b) leave P Pa
a a PaPda
w
P Pa P Pa P Pa P Pa
_________and __________. (c) Salary
et et (a)i.NeScience t et and arti.NeNt et et et et (d)
et None of ithe etabove
et e[Ans.
t et (b) leave]Net et
lsaai.lN
ai.N lsaalai.N lsaalai. lsaai.lNai.N lsaai.lNai.N lsaa.lN ai.N lsaai.lNai.N lsaai.lai.N
a ada(b) Theory and
s a adapractice
s a s
ada a s
ada a s
ada a s
ada a adsa a
P Pa II. V eryPSPhort A nswer P PQ a uestions . P Pa
a d d d d d d d a
PaPda
w
a
P Pa a
P Pa a
P Pa a a a a a
(c) History and Geography
1. Give the meaning of Human Resource.[PTA-1]
et et (d) eNone t et of the above t et t et et et et et et t et et
lsaai lai. and art] salsAns. ai.NIn an organisation ai.N the human aresource areathe
e e
lsaai.lN
ai.N . N
lsaai lai. N .N N
lsaai lai.[Ans. (a) Science . N N aai.lN lsaai.lN lsaai.lN i.Ne lsaai.lNai.N
a s a s a s a
employees s a s a s
PaPdad who are inevitable for thePasurvival
a a a a a a a a a a a a a da a a
PaPdad PaPdad PaPdad PaPdad PaPdad Pad PaPda
3. Planning is a ____________ function. and success of the enterprise. All human beings
are not considered as human resource but only t
et et (a)i.Neselective
t et i.Ne.Nt et (b) pervasive e.Nt et e.Nt those
et individuals e.Nt et who acquired e.Nt ethe
t
required e et
alsaai.lN
ai.N a l a l a i . N
a l a l a i a l a i .
l
N
a i al a i .
l
N
a i a l a i .
l
N
a i a l a i .
l
N
a i a lsaai.lNai.N
PaPdad (c) both a Pand aPdaadba (d)
PaPdnone
ada of the above
s a s a s a s a s a s a s
a a a s s a s a a
PaPdad
s skill Psets,
aPdaadtalents,
a s knowledge,
PaPdad competencies
a a s
PaPdad and
a a a
PaPda
[Ans. (b) pervasive] capabilities are called human resources.
lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N
76lai.Naie.Nt et lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N
a a a a asa l a a a
PaPdad orders@surabooks.com
asa Ph: 9600175757 Pa/Pda8124201000
a s
a a s
a a s
a a s
a a s
ada s
a a a
alsaai.lN
et et
ai.N This
.NeNeis
alai lai.
t t
onlyalafor
i.lN et et et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N .NeNet
t
www.CBSEtips.in
alai lai.
.NeNet
alai lai.
t
a a s
a a asasa asasa a
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
a
2. Explain the External Sources of Recruitment. 3. What is the Recent Trends in Recruitment?
et et e.Nt et e.Nt et e.Nt et e.Nt et e.Nt et et t et et
a lsaai.lN
ai.N (any
a l aa
i .lN
a 5).
i a l aa
i .lN
a (or)
i a l aa
i .lN
a i Ans.
a l aa
i .lNa i The recent a l aa
i .lNamethods
i of a lsaai.lN i.Ne
arecruiting by
a lsaai.lN
ai.N
a a as s da as s s
a a s s
a a s s
a a s a s s
a a a
PaPdadWhat are the Pad
Pavarious methods PaPdofadrecruitment? PaPdad PaPdad include the
organisations ada
PaPdfollowing PaPdad:
methods PaPda
(any 5) [PTA-1] (i) Outsourcing – There are outsourcing
Ans. External firms that help
et t in the process et of
et recruiting i.Nie.Nt et
ai.N Sourcessalsaai.lN
et et e et t e et t e et t e et t
lsaai.lN
ai.N lsaai.lN ai.N lsaai.lNai.N lsaai.lN ai.N lsaai.lN i.Ne i.lNai.N
a s a s a s a through s a ascreening ofs a lsaapplications
a and
salaala
aPdaadas
PaPdadDirect
a a a a a a a a a aPdaada aPdaada a
m
finding the right person for the job for
P P P
(i) Advertisements – The employer can which job they are paid service charges.
et et advertise
t et in dailies, t et journals, magazines t et t et et et et et et et
lsaai lai . Recruitment ai.N ProcesssOutsourcing
e e e e
a lsaai.lN
ai.N s a
. N N
lsaai lai.etc. about the s a a
. N
i lai.
lsavacancies N
in thes a
. N
lsaai lai.
organisation
N
s a
. N N
s a lsaai.lN a lsaai.lNai.N s a lsaai.lN
ai.N
a a a a a a a a a a a ada adada a
PaPdad PaPdad PaPdad PaPdad PaPdad PaPda PaPda
co
specifying the nature of work, nature of Requirement P Pa
vacancy, qualification and experience 01 Understanding
et et t t t t t et et et et
ai.required, salary aoffered, mode of aiapplying
eNe t e t e.Ne t e e t e e t
lsaai.lN
ai.N lsaai.lN lsaai.lN i.Ne lsaai.lN lsaai.lN ai.N lsaai.lN ai.N lsaai.lNai.N lsaai.lN
ai.N
a s a s a s a s a s a
02PaPdaadas a ce s a
a a a
PaPdad and the PaPdatime
ada limit withinPaPdad which the
a a a a
PaPdad PaPdad
a a
PaPdad
a a a
PaPda
candidate has to apply.
s.
Screening
et et (ii) eWalkins– t
Net
Walk-in e.Nt et applicantset et with e.Nt et e.Nt et 03 et et et et
alsaai.lN
ai.N s a ls
aa
i .lN
a i .
suitable s a ls a
i .lN
qualification
a a i and s a ls a
i .lN
requirement
a a i . N
s a ls
aa
i .lNa i
s a ls
aa
i .lNa i
s a lsaai.lNai.N s a lsaai.lN
ai.N
a a a aPdaada daada a a da a a a a a a
PaPdad PaP PaPdad Pad
PaR.P.O Padad PaPdad PaPda
can bePanother source of requirement. 04 PVa n
(iii) Campus Recruitment – The organisations
ok
ai.visit the educational institutions
et et eNt et et et et et to et et et et et et et et
a lsaai.lN
ai.N s a lsaai.lN s a lsaai.lNai.N s a lsaai.lNai.N s a lsaai.lN ai.N s a lsaai.lN ai.N 05 Profile s a lsaai.lsubmission
N
ai.N s a lsaai.lN
ai.N
a a a
PaPdad identify and
daada recruit suitable PaPdadcandidates. PaPdad
a a a a
PaPdad
a a
PaPdad
a a
PaPdad
a a a
PaPda
Recruitment Methods
PaP
(iv) Recruitment at Factory gate – Usually Interview Process &
casual or temporary
06 Feedback
et et e t et e t et unskilled employees e t et e t et e t et et et et et
lsaai.lN
ai.N a i . N i . N
are recruited a i . N
by
i . N this way. a i . N
They
i . N are a i . N i . N a i . N i .N a i.lNai.N lsaai.lN
ai.N
o
a s a l a la s a l a l a s a l a l a s a l a l a s a l a l a s a l a s a
a a a
PaPdad
s a a s
PaPdadat factory gate
a a s
PaPdadand paid on
a a
PaPdad
s
PaPdad
a a s
07PaPdaada
s ollow-up
PaPdad
a a a
PaPda
recruited
hourly or daily basis.
ab
et et (v) i.Nie.Rival t et firms – This et eist also called.Npoaching et et e(ii)

t et PoachingNet–et Organisations et etinstead of i.Ne.Nt et
lsaai.lN
ai.N lsaala N lsaai.lN ai.N lsaai lai.N lsaai.lN ai.N lsaai.lai.N lsaai.lN ai.N salaala
i
a
a a as a where athe a aefficient employees
s a s
a aa of rivaladaadasa
trainings
a aa
and developing s
a a a
theirPaPdaaown
das a
PaPdad P Pdad PaPdad PP PaPdad PaPdad PaPda
companies are drawn to the organisations employees hire employees of other
by higher pay and benefits. For example competitivet companies by tpaying them t t
et et t
Net
e.Salesmen, e.Nt et
Chartered Accountants, e.Nt et e.Nt et e.Net e.Net e e
a lsaai.lN
ai.N l a i .lNa i l a i .lNa i l a i .lNa i l a i .lN
a i more lboth
a i .lN
a i financial and
l a i .lN
a i non financial lsaai.lNai.N
adsa sa sa sa sa sa sa sa sa sa sa sa sa
ur
a a d
P Pa
a Managementa d
P Pa
ad a professionals P Pa etc.
a d ad a a d
P Pa
ad a d a
benefits.
a
P Pa d a
It is alsoPcalled
a d a a
Pa raiding. P Pa
d a d ad a a
PaPda
et et et et
PTAet et Questions t t
i.Nie.Ne
and A nswers
t t
a lsaai.lN
ai.N a lsaai.lN
ai.N a l a i .lN
ai.N la la la la lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
a s
a a s
a a s a asaasa asaasa s
a aa s
a aa s
a aa a
.s
I. C hoose the C orrect A nswers . 1 M ark S. Unsolicited

Advertisement
No. Application
a lsaai.lN
et et
ai.N I. C a lsahoose
i.lN et et the Correct
ai.N a lsaai.lN
et et option.i.Ne.Nt et
ai.N alsaalai a i.lN
lsa1.
et et
lsaai.lN
ai.NIt is an expensive
a
et et
ai.N lsaai.lN
It adoes anot
et et
i.N involve alaai.lN
ai.N
et et
s
dada a s
a a s s a s sa adsas
a
PaPdad Policy is PrelatedaPdaada a a
PaPdad method
ada
PaPdafor the
d
P any da
Pa expense forPthe
d a
PaPda
1.PaPa Export - Import to which a aPa
w
business environemnt? [PTA-2] employer because employer.

et et (a)lai.Economice et t environment e et t e et t e advertising
t et incurs et eta et et et et
a lsaai.lN
ai.N a a l
Nai.N a lsaai.lN
ai.N a lsaai.lNai.N a lsaai.lNai.Nheavy cost. a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
PaPdad(b) Socio-cultural PaPdad environment
a s
a a s s
a a s
a a s
a a s
a a s
a a s
a a a
w
(c) Political - Legal environment 2. The employer can Job seekers

e.Nt et (d) Technological
e.Nt et environement
e.Nt et e.Nt et
advertise in dailies,
e.Nt et et et
voluntarily apply for
e.Nt et et et
i.lNi i.lN i i.lN i i .lN i i .lN i journals, lsaai.lN
magazines, ai.N the i.lN
vacancies i that are lsaai.lN
ai.N
a
a
ls
aa a s
a a a ls
aa a [Ans.s
a a a ls(a)
aa a Economic environemnt]
s
a aa ls
aa a s
a aa ls
aa a s
a a a s
da a
a l
s
aa a s
aPdaada
a a
PaPdad PaPdad PaPdad PaPdad PaPdad the
etc., about Pad yet notifiedPby
Panot PaPda
w
II. S hort A nswer Q uestions . 3 M arks vacancies in the the organisations.

t
e e 1.t
Give
t t t t t t e organisation.
t et et et et et et et
ai.Ntwo points aof
i.Ne differences aibetween
e e e e.Ne
a lsaai.lN
ai.N s a lsaai.lN s a lsaai.lN s a lsaai.lN s a lsaai.lNai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
PaPdadadvertisement PaPdaand unsolicited
PaPdad application. PaPdad 3. TherePis adtime limit PaThere
Pad is no time
a a a ada a a a a aPdaa a da a a a a
PaPdad PaPda
[PTA-2] for applying the job. limit for unsolicited
et et Ans. Advertisement et et and unsolicitedet et applicants et t are et et et et
applications.
et t et et
a lsaai.lN
ai.N lsaai.lN
external
a ai.N sources sof a i.lN
ai.N
lsarecruitment. There
a lsaai.lN i.Ne a few
aare alsaai.lN ai.N a lsaai.lNai.N lsaai.lN
ai.N
e
lsaai.lN
ai.N
a s
a a a a a a s s
a a s
a a adsa sa
a a a
PaPdaddifferences between PaPdad them. They ada
PaPdare PaPdad PaPdad a d
P Pa
a
PaPdad PaPda
:
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a s
a a s
a a s
a a s
a a s
a a s
ada s
a a a
alsaai.lN
et et
ai.N This
.NeNeis
alai lai.
t t
onlyalafor
i.lN et et et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N .NeNet
t
www.CBSEtips.in
alai lai.
.NeNet
alai lai.
t
a a s
a a asasa asasa a
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
Chapter
12
et et et et t t
i.Nie.Ne et et et et et et et et et et
lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
EMPLOYEE TRAINING
a
a s
a aa salaala
a as s
a aa s
a aa s
a aa sa
a a s
a aa a
METHOD
a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N
m
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
co
a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
s.
alsaai.lN
et et
ai.N a lsaai.lN
et et
ai.N CHAPTER
alaai lai. SNAPSHOT
t
.NeNet .NeNet
alaai lai.
t
a lsaai.lN
et et
ai.N a lsaai.lN
et et
ai.N a lsaai.lN
et et
ai.N a lsaai.lN
et et
ai.N
a s
a a asas asas s
a a s
a a s
a a s
a a a
12.1 Purpose of Training or Need for Training
ok
12.2 Steps in Designing at Training Programme
et et et et e.Nt et e.Net et et et et et et et et
a lsaai.lN
ai.N sa lsaai.lN
ai.N 12.3 s a l
s
aa
i .lN
a i
Training Methods
s a ls
aa
i .lN
a i
s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
PaPdad PaPdad Padad Padad PaPdad PaPdad PaPdad PaPda
12.3 (i) OnPthe Job TrainingP
12.3 (ii) Off the Job tTraining
et et et et e.Nt et e et et et e.Nt et et et et et
lsaai.lN
ai.N lsaai.lN
ai.N 12.4 a i .lN
Difference
i Betweenlsaai.lN lsaai.lN
ai.Non the JobsaTraining lsaai.lN
ai.N and offsathe aiJob Training lsaai.lN
ai.N lsaai.lN
ai.N
o
a s a s a l
s a a s a s a s a
a a a a a adaada a a a a a a a a a
12.5 Benefits PofPTraining
12.5 (i) Benefits to the Organization t
ab
et et et et e.Nt et e.Nt et e et et et et et et et
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a l
s
aa
i l
N
.12.5
a i (ii) Benefits
s a ls
aa
i
to.l
N
a i the Employees
sa lsaai.lNai.N sa lsaai.lNai.N s alsaai.lNai.N s a lsaai.lN
ai.N
a a a a a aPdaada a a a a a a a a a
12.5 (iii) PBenefits of Customer
a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
ur
Exercise
a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
.s
I. C hoose 3. Improves Skill Levels of employees to ensure

et et t t the C orrect
e e t tA nswers .e e et et et et et et et et et et
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a ai.Nbetter jobsaperformance
lsaai.lN lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
a aPdaadaOff the JobPatraining
P1. da a
Pad is given
a a
PaPdad
a a
PaPdad
[PTA-3]
a a
PaPdad
a a
PaPdad
a a
PaPdad
a
PaPda
(a) Training
w
(a) In the class room (b) On off days (b) Selection

lsaai.lN
et et
ai.N (c) . N Outside
e
lai lai.
t et
N the factory
. N
i i. eN
t et
. N e
lai lai.
t et
N . N eN
t et
lai lai. (c) Recruitment
lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N
a asa
asa salaala asaasa asaasa s a s a s a
a
PaPdad (d) In the P aPdaadas
playground PaPdad PaPdad (d)
a a
PaPdad
Performance
a a
PaPdad
appraisal
a a
PaPdad
a
PaPda
w
[Ans. (c) Outside the factory] [Ans. (a) Training]

et et 2. aVestibule
te et trainingi.is t eNet t
e et e ett e et t e t t e et t
a lsaai.lN
ai.N s lsaai.lN
ai.N s a lsaalN ai.provided [PTA-4;
s a ai.NQY-2019] sals4.
lsaai.lN ai.NWhen trainees
aai.lN s a lsaai.lN
ai.Nare trained s aby
lsaai.lN i.Ne
asupervisor or
s a lsaby
a
i.lN
ai.N
a a a aPdaada a a a a a a aPdaada da a a
PaPdad (a) On thePjob PaPdad PaPdad PaPdadat the job is Pcalled Pad PaPda
w
superior Pa[PTA-6]
(b) In the class room (a) Vestibule training
et et (c)
t et t et t et t et et t et et et et
lsaai laiIn. a situation lsaai lasimilar to actual
lsaai lai. working salsaai lai. (b) Refresher
e e e e
a lsaai.lN
ai.N s a
. N N
s a
. Ni.N
s a
. N N . N N
s a atraining
lsaai.lN i.Ne
s a lsaai.lN
ai.N s a lsaai.lN
ai.N
a
PaPdad environment
PaPdad PaPdad PaPdad PaPdadplay
(c) Role PaPdad PaPdad PaPda
(d) By the committee (d) Apprenticeship training
lsaai.lN
et et
ai.N
lai.N ai
e.Nt e[Ans.
t (c) In .aN situation
e
lsaai lai.
t et
N similar . N e
lsaai lai.
to
t et actual
N . N et et
lsaai lai.
N lsa[Ans.
i.lN et et
ai.N (d) Apprenticeship
lsaai.lN
et et training]
ai.N lsaai.lN
et et
ai.N
a a l a a a a a a
a s
a a
PaPdad
s a
s
a a
PaPdad working
PaPdad environment]
s
a a s
a a
PaPdad
s
a a
PaPdad
a s
a a
PaPdad
s
a a
PaPdad
a
PaPda
lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N
et et
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N
a a a a asa l a a a
asa Ph: 9600175757 Pa/Pda8124201000
a s
a a s
a a s
a a s
a a s
ada s
a a a
alsaai.lN
et et
ai.N This
.NeNeis
alai lai.
t t
onlyalafor
i.lN et et et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N .NeNet
t
www.CBSEtips.in
alai lai.
.NeNet
alai lai.
t
a a s
a a asasa asasa a
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
a a a
XII
PaP Std -
a a
Commerce
PaPdad
a a
PaPdad
a a
PaPdad
a a
PaPdad
a a
PaPdad
a
PaPda
13. ________ is one of the oldest method, but still Reason : E-learning methodt is the use of t
et et e.Nt et e.Nt et e.Nt et e.Nt et e.Nt et e et e et
a lsaai.lN
ai.N s
a aa l
s
aa
a
i .lN
afavorite
i training
s
a a a l
s
aa
i .lN
a i method. s a l
s
aa
i .lN
a i
s a l
s
aa
i .lN
a i technological
s a l
s
aa
i .lN
a i process tosa lsaai.lN
access ai.N of a traditional
s a lsaai.lN
ai.N
a
PaPdad (a) Seminar PaPda/dConferencePmethod aPdaada a a
PaPdad
a a
PaPdad or office.PE-learning aPdaada a a
PaPdad
a
PaPda
classroom is a methods of
(b) Vestibule training method off the job training. Other three are on the job
UNIT IV  Chapter-12
et et et et .NeNet
t
.NeNet
t t
.NeNet training. lai.lN eNt et t
.NeNet
t
.NeNet
a lsaai.lN
ai.N a (c)
asasa
l a i.lNai.NCoaching methodalai lai.
s a alai lai.
s a alai lai.
s a a ai. asasa alai lai. asasa alai lai. asasa
a
PaPdad (d) adadas adadas adadas PaPdad PaPdad PaPdad
a
PaPda
m
P Pa
Job rotation method P Pa P Pa
V. Which one of the following is not
[Ans. (a) Seminar / Conference method] correctly matched ?
et et et et et et e.Nt et e.Nt et e.Nt et et et et et
a lsaai.lN
ai.N 14.
s a i.lN
ai.N
lsaa___________ s a lsaai.lN
methods ai.N areafree
s alto
s
ai
a
.lN
ai
clarity theirs als
aa
i.lN
a i
s a l
s
aa
i .lN
a i
s a lsaai.lN
ai.N s a lsaai.lN
ai.N
a a a a a a a a a aPdaada ada a a a
PaPdad PaPdad P Pdad PaPdad 1. (a) PE–learning PaPda– PaPdad
Use of technological PaPda
co
doubts from the organization exports.
process
(a) t Role play t t (b) Seminar
et et t et t et t et et et et et
lsaai lai.of these salsaai lai. (b) Vestibule lsaai lai.training –salsSpace ai.N scientistssalsaai.lN
e e t e e e e e
a lsaai.lN
ai.N s a
. N N
i lai. Field Trip
lsaa(c) s a
. N
lsaai lai. N
(d) None
s a
. N N . N N
s a
. N N aai.lN ai.N
a a a a a a a a a aPdaada a a a a a
PaPdad PaPdad PaPdad PaPdad (c) PSeminar PaPda–d Salesman conference PaPdad PaPda
[Ans. (c) Field Trip]
(d) Field trip method – Improve employees
s.
et et 15. ___________ e.Nt et is also e.Nt often
et referredNto t us online e.Nt et et et et et et et
lsaai.lN
ai.N a i .lN i a i .lNi a i .laie.Net a i .lN i lsaai.lNai.N lsskills
aai.lNai.N lsaai.lN
ai.N
a
a s
a a a ls atraining
a or web
a as a ls based
a a training. s
a a a ls a s
a a a ls a a
dadas a s
ada a s
daada
a a
PaPdad PaPdad PaPdad PaPdad PaPa [Ans. (d) Field PaPdatrip method P–aPImprove PaPda
(a) E-learning (b) E-publishing
employees skills]
ok
et et (c)et E-government
t t et (d) None eof t ethese
t t et t et et et et et
ai. (a) Apprenticeship
lsaai l2.
e e e e
lsaai.lN
ai.N . N
lsaai lai. N . N
lsaai lai. N . N
lsaai lai. N . N N . N
lsaai lai. N . N
lsaai lai.N lsaai.lN
ai.N
a
a s
a a a a as a [Ans. s
a a a (a) E-learning] s
a a a s
aPdaada
a s
a a a
da as a a
PaPdad PaPdad PaPdad PaPdad Ptraining methodPaPda–d Craftsmen,Pawelders Pad PaPda
16. ___________ method is a visual display of (b) Lecture method – Universities,
et et how e t esomething
t works. e t et e t et e t et et et et et et et
lsaai.lN
ai.N . N
lsaai lai. N . N
lsaai lai. N . N
lsaai lai. N lsaai lai. consultancies
. N N lsaai.lNai.N lsaai.lNai.N lsaai.lN
ai.N
o
a
a a a (a) Job instruction
s a a as a (b)a Field
s a
a trip Padaada s a s
aPdaada
a s
a a a s
a a a a
PaPdad PaPdad PaPdad P (c) PRole play method PaPda–d Online learning PaPdad PaPda
(c) E-learning (d) Demonstration
(d) Seminar method – Doctors conference
ab
et et i.NeNt et e t [Ans.
e t (d) Demonstration]e t et e t et et et et t et et
a lsaai.lN
ai.N a lsaalai. a
. N
lsaai lai. N
a
. N
lsaai lai. N
a lsaai lai. [Ans. (c)
. N N
aRole
lsaai.lNai.Nplay method a lsaai–.lN i.Ne line learning]
aOn a lsaai.lN
ai.N
s s s s s s s
ada ___________
PaPd17. PaPdadmethod, the Pasubject
da a matter P toaPdbe
a a a a a a a a a a a a
Pad ada PaPdad PaPdad PaPdad PaPda
learnt is presented in a series of units. VI. Consider the following statement.
et et (a) e t Programmed
e t instruction
e t et method e t et et et et et et et et et
a lsaai.lN
ai.N a
. N
lsaai lai. N
a
. N
lsaai lai. N
a
. N
lsaai lai. N
a lsaai.lNai.N a lsaai.lNai.N a lsaai.lNai.N a lsaai.lN
ai.N
a a 1. Assertion
PaPdad (A) : Training PaPdad helps toPafocus da a on
s s s s s s s
ur
PaPdad (b) Demonstration method

PaPdad PaPdad PaPdad Pad PaPda
(c) E-learning specific area develop employee skills.
et et (d)e.Nt Vestibule
et training et et et et et etReason (R)i.:NIt et enables
et employee e.Nt eto
t increase the et et
a lsaai.lN
ai.N s a lsaai.lN ai s a lsaai.lNai.N s a lsaai.lNai.N s alsaai.lN ai.N quality of s a aalai.N
lswork carried outs a a
i.lN
lsaby aithem. s a lsaai.lN
ai.N
PaPdad [Ans. (a) PaPdProgrammed Pinstruction method]
a a a a aPdaada a a a a a a a a a
ada PaPdad PaPdad PaPdad PaPdad PaPda
.s
Select the correct answer.

18. ___________ method creates a situation that is
et et t t e.Nt esituation e.Nt et
(a) Both (A)etand (R) are true and (R) is theet t
e.Nt et
lsaai.lN
ai.N as .lN e.far
Net as possible a
.lN e.replica
Net of the real
.lN t .lN
correct .lN N et .lN lsaai.lN
ai.N
e
sa explanation aof s(A).
a l a i a i l a i a i l a i a i l a i a i l a i a i. l a i ai
adsa sa adsa sa adsa sa adsa sa adsa sa a adsa a
a a d
P Pa
a
for imparting P Pa training. P Pa
a d a a d a a
P Pad a a d a
Pa (A) and (R) a d d a
Pa true and (R) a d a
Panot the PaPda
w
(b)PBoth P are P is
(a) The programmed learning correct explanation of (A).
lsaai.lN
et et
ai.N (b). N
lsaai lai.
e N
t The
e t simulation . N
lsaai lai.
e N
t et
. N
lsaai lai.
e N
t et
. N
lsaai lai.
e N
t et
(c) (A) islsatrue,
i.lN et et
ai.N but (R) issafalse.
lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N
a s a s a s a sa s a a s a
a a a
PaPdad (c) The case
ada
PaPdastudy aPdaadThe
P(d)
a lecture adaada (d)P(A)
aPdaadisa false, but (R)
PaPdaisd true.
a a a a
PaPdad
a
PaPda
w
PP
[Ans. (b) The simulation] [Ans. (a) Both (A) and (R) are true and (R) is
et et t t t t t t t t t the correct explanation t of (A)] t
lsaai.lN
ai.N .Ne e
lsaai lai.N lsaai lai.N .Ne e lsaai lai.N .Ne e lsaai lai.N.Ne e lsaai lai.N .Ne et lsaai lai.N .Ne et lsaai lai.N .Ne et
a adsa adsa adsa adsa adsa adsa adsa
a IV. P
d a ick the odd
d a one out. d a d a 2. Assertion
d a (A) : Training
P Pa motivates and
d a
P Pa instills
d a a
PaPda
w
a
P Pa a
P Pa a
P Pa a
P Pa a
P Pa a a
organizational commitment.
1. (a) t Job rotation method
et et e e t t
e e t t
e et e e Reason (R)i.N
t t : eTrained
t et employees et etcan utilize the et et
a lsaai.lN
ai.N a i.lN
lsaa(b)ai.NCommittee a i.lN
ai.N
lsaassignment
a methodalsaai.lNai.N a lsaai.lN
ai.N a lsaalai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a s
a a
PaPdad
s
a a
PaPdad
s
a a
PaPdad
s
a a
PaPdad resources
PaPdad in an efficient
s
a a
PaPdamanner.
s
ada s
a a
PaPdad
a
PaPda
(c) E-learning method Select the correct answer.
et et (d)et Coaching
e t method t
e e t t
e e t e e (a) Both (A)
t t etand
et (R) are true et eand
t (R) is the et et
lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lNai.N correct
N
lsaai.lexplanation
ai.N of aai.lN
ls(A). ai.N lsaai.lNai.N
adaada [Ans. (c) aE-learning method]
a s a s a s a s a s a s a sa
a adaada
PP PP daada PP adaada PP adaada adaada
PP adaada PP PP
a
PaPda
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a s
a a s
a a s
a a s
a a s
a a s
ada s
a a a
alsaai.lN
et et
ai.N This
.NeNeis
alai lai.
t t
onlyalafor
i.lN et et et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N .NeNet
t
www.CBSEtips.in
alai lai.
.NeNet
alai lai.
t
a a s
a a asasa asasa a
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
a a a
XII
PaP Std -
a a
Commerce
PaPdad
a a
PaPdad
a a
PaPdad
a a
PaPdad
a a
PaPdad
a
PaPda
IV. L ong t t A nswer QNuestions . VII. On the basis of volume oft business :
et et i.Nie.Ne
t t
i. ie.Ne et et et et e.Nt et e et et et
a lsaai.lN
ai.N s a lsaala s a lsaala s a lsaai.lN
ai.N s a lsaai.lN
ai.N (i)
s a ls
aa
i .lWholesale
Na i market
ai.N
a aPdaada can be classified?
a a a a ada a a a a a
a ada How the Pmarket
PaPd1. PaPdad PaPdad PaPda(ii) Retail marketPaPdad PaPdad PaPda
[PTA-1, 4; QY-2019] VIII. On the basis of importance :
UNIT V  Chapter-13
et et Ans.aThe e t market
e t can be classified
e t et as follows e t e:t e t et (i) lai.Primary et et market et et et et
a lsaai.lN
ai.N a
.
lsai lai. N N
a
. N
lsaai lai. N
a
. N
lsaai lai. N
a
. N
lsaai lai. N
a a l
Nai.N a lsaai.lNai.N a lsaai.lN
ai.N
PaPdad I. On thePbasis aPdaada of Geographical PaPdad area :
s s s s s s s
PaPda(ii)
ada Secondary
PaPdmarket
a a a a a a a s a a a a
PaPdad ada PaPdad PaPda
m
a. Family market (i) Terminal market
et et et etb. Local market t t t et et et et et et
ai.N How the lmarket ai.N can besclassified ai.N on thesabasis
t t t
lsaai2.
e e e e e e
a lsaai.lN
ai.N s a lsaai .lN
ai.N c. National s a l
N
lsaai.market
ai.N s a lsaai.lNai.N s a
.lN
s a s
aai.lN a lsaai.lN lsaai.lN
ai.N
a a a
PaPdad PaPdad
a a a a
PaPdad
a a
PaPdad of Economics?
PaPdad
a a da a QY-2019;
Pa[PTA-5;
Pad
da a
PaHY-2019]
Pad
a
PaPda
co
d. International market or world market
II. On the basis of commodities / Goods : Ans. On the basis of Economic the market
et et t t t t t t et etcan be classified et et into : (a) etPerfect
et market| et et
lsaaia. ai.Commodity market ai.N :
eNe e e e e
lsaai.lN
ai.N .lN lsa i.lN lsaai.lNai.N lsaai.lNai.N lsaai.lNai.N lsaai.lNai.N lsaai.lN
ai.N
a
a a as a a s
ada
a a s
a a a s
a a a (b) Imperfect
s
a a a market adaada s a s
a a a a
PaPdad (i)PaPdProduce ExchangePaPdadmarket PaPdad PaPdad PP PaPdad PaPda
(a). Perfect market : A market is said to be a
(ii) Manufactured goods market
s.
perfect market, if it satisfies the following t t
et et t et e.Nt et e.Nt et e.Nt et e.Nt et e.Nt et
lsaai.lN
ai.N l a i . N
a i
e. N (iii) Bullionl a i . Nai market l a i . N
a i l a i . N
a i conditions.
l a i . N
a i l a i . N
a i lsaai.lN
e e
ai.N
a
a d adsaa sal d adsaa sal d adsaa sal d adsaa sal d adsaa sal d adsaa sal d adsaa a
a
P Pa b. Capital P markets
aPa : a
P Pa a
P Pa P Pa(i) Large number
a P Pa of buyers and
a P Pasellers.
a PaPda
(i) Money market (ii) Prices should be uniform
ok
et et t t t t throughout
t the market. t et et
ai.N (ii) Foreign
e e t e t
eExchange market e e t e e t e e t e e t
lsaai.lN
ai.N lsaai.lN lsaai.lN ai.N lsaai.lNai.N lsaai.lNai.N lsaai.lNai.N lsaai.lNai.N lsaai.lN
ai.N
a
a s
a a a a s a s
a a a a as a a(iii)
s a Buyers and
a a sellers
s a havePaadaaperfect
s a a
PaPdad (iii) ada stock Exchange
PaPdThe PaPdad market PaPdad PaPdad PaPdad
a
P d
a
PaPda
knowledge of market.
III. On the basis of Economics : (iv) Goods can be moved from one place t
et et e.Nt et (i) Perfect t
emarket
Net e.Nt et e.Nt et .lto e.Nt et e.Nt et e et
lsaai.lN
ai.N a i .lN i a i .lN i . a i .lN i a i .lN i a i N i another without a i .lN i restrictions. lsaai.lN
ai.N
o
a s a ls a a s a ls a a s a ls a a s a ls a a s a ls a a s a ls a a s a
a a a a a a a a ada a a a a a
PaPdad ada
(ii)PaPdImperfect marketPaPdad PaPdad PaPda(v) The goods PaPdad are PaPdad
identical or PaPda
IV. On the basis of Transaction : homogeneous. It should be
ab
et et et et (i) Spot market et et et et et et remembered

et et thate.Nt such et types i.Nofe.Nt et
lsaai.lN
ai.N lsaai.lN ai.N lsaai.lN ai.N lsaai.lNai.N lsaai.lNai.N lsaai.lNai.N lsaai.lNai a i
a
a s
a a a a s a
(ii)PaPdFuture
ada marketPaPdaada
s a a as a a a markets are
s a ararely
s a
a found. adaadsaalsala a
PaPdad PaPdad PaPdad PaPdad PP PaPda
(b). Imperfect market : A market is said to be
V. On the basis of regulation :
imperfect twhen :
et et e.Nt et (i) Regulated e.Nt etmarket e.Nt et e.Nt et e et et t et et
a lsaai.lN
ai.N s a l aa
i .lNa i
s a l aa
i .lNa i
s a l aa
i .lN
a i
s a l aa
i .lN
a i (i)
s a lsaai.lProducts
N
ai.N are
s a lsaai.lNasimilar
i.Ne butsalaanot i.lN
ai.N
ur
a a a
PaPdad
s
(ii)PaPdUnregulated
a
ada
s
marketa a
PaPdad
s a a
PaPdad
s a a
PaPdad identicalPaPdada
a a a
PaPdad
s a
PaPda
VI. On the basis of time : (ii) Prices are not uniform
et et e et t (i) Very short e e t t period market e et t e et t (iii) i.There et et is lack of communication et et et et
lsaai.lN
ai.N lsaai.lN ai.N lsaai.lN ai.N lsaai.lNai.N lsaai.lN ai.N lsaalN ai.N lsaai.lNai.N lsaai.lN
ai.N
a
a s
a a a (ii)PadShort
a a period market
s a s
a a a a as a (iv)
a as a There are a as restrictions
a on
a as a the a
PaPdad Pad PaPdad PaPdad PaPdad Padad PaPdad PaPda
.s
(iii) Long period market movementPof goods.

lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
Q A
a s
a aa s
a aa a s a s
adaa s
a aa sa
a a s
a aa a
a
PaPdad PaPdad PTAPaPdadauestions PaPdaand nswers
w
et et t
e et t t t et et et et et et t
a lsaai.lN
ai.N I.saC i.lN
ai.N
laahoose the C i.Nie.Ne A nswers
orrect
salaala
. ie.Net
i.N
salaala s
a lsaai.lN
ai.N s alsaai.lN
ai.N sa lsaai.lN
ai.N 1 Msark
a lsaai.lN
e et
ai.N
a a as a as a as a a a a a a da a a
PaPdad PaPdad PaPdad PaPdad PaPdad PaPdad PaPad PaPda
w
I. Choose the Correct option.

et et t
e e t et et et et et et et et et et t
.NeNet
a lsaai.lN
ai.N 1. a i.lN
ai.N
lsaaBullion Market a i.lN
ai.N
lsaaclassified on the
a i.lN
ai.N of
lsaabasis a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alai lai.
[PTA-1]
a s
a a
PaPdad
s
a a
PaPdad
s
a a
PaPdad
s
a a
PaPdad
s
a a
PaPdad
s
a a
PaPdad dasasa
PaPad
a
PaPda
w
(a) Geographical Area (b) Goods

(c) t Time (d) Volume t [Ans. (b) Goods] t
et et e et et et et et e et et et et et e et
a lsaai.lN
ai.N lalai.Ni.N lai.Ni.N lai.Ni.N
la lai.Ni.N la la lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
a asaasa asaasa asaasa asaasa s
a aa s
a aa s
a aa a
alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a s
a a s
a a s
a a s
a a s
a a s
ada s
a a a
alsaai.lN
et et
ai.N This
.NeNeis
alai lai.
t t
onlyalafor
i.lN et et et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N .NeNet
t
www.CBSEtips.in
alai lai.
.NeNet
alai lai.
t
a a s
a a asasa asasa a
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
Chapter
14
a
a
lsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N
MARKETING AND
s
a a
PaPdad
a lsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N sa
a a
PaPdad
lsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N
a
PaPda
a
a
lsaai.lN
et et
ai.N sa
a a
PaPdad
lsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N
MARKETING MIX
s
a a
PaPdad
a lsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N s
a a
PaPdad
alsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N
a
PaPda
m
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
co
a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
s.
alsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
a a a
PaPdad
a a
PaPdad CHAPTER
PaPdad SNAPSHOT
a a a a
PaPdad
a a
PaPdad
a a
PaPdad
a a
PaPdad
a
PaPda
ok
14.1 Introduction
a lsaai.lN
ai.N sa lsaai.lN
ai.N s a l
s
aa
i .lN
a i 14.2 s a lsaai.lN
Evolution ai.N of Marketing
s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
14.3 Marketing Concepts
14.4 Definition of Marketing t
lsaai.lN
ai.N lsaai.lN
ai.N a i .lN i 14.5 Objectives
a i .lNi of Marketing lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
o
a s a s a l
s a a s a ls a a s a s a s a s a
a a a a a adaada aPdaada a a a a a a a
14.6 P PImportance ofPMarketing
14.7 Functionst of Marketing t
ab
et et et et e.Nt et e et eNet et et et et et et
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a l
s
aa
i .lN
Meaning ai.N and Definition
sa lsaai.lNai.of Marketing
sa
.lN
lsaaiMixai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N
a a a a a adaada a a adaada a a a a a
14.9 P PElements of Marketing Mix P P
14.10 Marketing Mix Matrix
a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
ur
a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
Exercise
.s
lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
a
a I. aCahoose the
s
PaPdad
a Ca orrect
s
PaPdad
a
a A nswers
a a .
s
PaPdad
a s
a aa
PaPdad 3.
s
daada
a sa
a a
PaPdad which one is
s
daada
a a
PaPda
In the following
PaP variables not
PaP the
w
variable of marketing mix?

1. The t initial stage t oft Marketing t system t et
et et e e t e e e e t e et et [Govt. MQP-2019; et et QY-2019] et et
a lsaai.lN
ai.N sa
. N
is________.
lsaai lai. N
s a
. N
lsaai lai. N [PTA-6;
s a
. N N
lsaai lai. QY-2019] salsaai lai.. N N
s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
a a a
PaPdad (a) Monopoly
a a
PaPdadsystem
a a
PaPdad
a a
PaPdad (a) Place
PaPdadVariable
a a
PaPdad(b) ProductPVariable
a a aPdaada a
PaPda
w
(c) Program Variable (d) Price Variable

(b) Exchange to Money
et et t
e.Ne t t
e e t t
e e t e e
t t e e [Ans. (c) Program
t t et et Variable] et et
a lsaai.lN
ai.N s a lsaai.lN
(c) aiBarter systems a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
a a a a a a a a a a a a a aPdaada a
PaPdad (d) Self producing PaPdad PaPdad PaPdad 4. PaPdad mix means
Marketing PaPdaadmarketing P program PaPda
w
[Ans. (c) Barter system] that is offered by a firm to its target _______
et et e t et e t et e t et e t to
et earn profits et through
et satisfactionet et of their et et
a lsaai.lN
ai.N 2.dasaaWho . N N
lsaai lai. is supreme s a lsin . N
aai latheN
i. Market? alaai lai.
s
. N N
s a
. N
lsaai lai. N
s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
a
PaPad
a a
PaPdad
a a
Padad
s a a
PaPdad wants a a
PaPdad
a a
PaPdad
a a
PaPdad
a
PaPda
(a) Customer (b)PSeller
(a) Wholesaler (b) Retailer
(c) Wholesaler (d) Retailer t
et et t
e e t t
e e t e t e (c)
t e Consumer
t e
t t (d)i.N Seller
et et et et
alsaai.lN
ai.N alsaai.lN
ai.N a lsaai.lN
ai.N [Ans. lsaai.lN
(a)
a i.Ne
aCustomer] alsaai.lNai.N a lsaai.lN
ai.N
e
a lsaalai.N a lsaai.lNai.N
a s
a a
PaPdad PaPdad
s
a a s
a a
PaPdad
s
a a
PaPdad s
a a
PaPdad PaPdad[Ans. (c) Consumer]
s
a a s
a a
PaPdad
a
PaPda
lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N
et et
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N
a a a a asa l a a a
asa Ph: 9600175757 Pa/Pda8124201000
a s
a a s
a a s
a a s
a a s
ada s
a a a
alsaai.lN
et et
ai.N This
.NeNeis
alai lai.
t t
onlyalafor
i.lN et et et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N .NeNet
t
www.CBSEtips.in
alai lai.
.NeNet
alai lai.
t
a a s
a a asasa asasa a
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
a
II. Very S Answer eQ .2M year and releasing them as and when they t
et et ethort
et t euestions
t et earks
t et et e.Nt et e.Nt et e et
a lsaai.lN
ai.N
asa
lai.Ni.N
la lai.Ni.N
a la lai.Ni.N
asa la a lsaai.lN
ai.N are aneeded.
a l a i .lN
a i Several types
a l a i .lN
a of
i warehouses a lsaai.lN
ai.N
a asa dasasa asa s
a a s
da s a s
a a s a s
daada a
PaPdadDefinition of
1. Pamarketing.
Pad PaPdad PaPdad PaPda
are used for storage PaPdof
adgoods, whichPaPare as PaPda
Ans. According to WJ. Stanton, "Marketing is a total follows :
lsaai.lN
et et
ai.N system
lsaai.lN
et et
ai.N of business i.lN et et
lsaaactivities
ai.N designed lsaai.lN
eNt etplan,
ai.to lsaai.lN
et et
ai.N (i) Private
lsaai.lNai.N warehouses
et et
lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N
a
a a asa a as a adas a s
a a a s
a aa s
a a a s
a aa a
PaPdadprice, promote PaPdadand distribute PaPdawant-satisfying PaPdad (ii)
PaPdad Public warehouses PaPdad PaPdad PaPda
m
goods and services to present and potential (iii) Bonded warehouses
. N
lsaai lai.
e N
t et customers".
lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N lsaai.lNai.N
et et
2. lsaai.lN
eNt et
ai.Explain thesafacilitating
lsaai.lN
et et
ai.N functions lsaai.lN
eNt et
ai.of marketing. lsaai.lN
et et
ai.N
a
a a as a a as a a as a s
a a a a a s
a a a s
a a a a
PaPdadDefine Price.
2. PaPdad PaPdad PaPdadAns. The facilitating PaPdad PaPdof
admarketing PaPd: ad PaPda
co
functions are
Ans. According to Philip Kotler, "Price is the amount (i) Financing :
t et t et t et t et t t et et et et et et
a
. N
lsaai lai.
e N ofalsaamoney
s
. N
i lai. e N charged s a lsafor
a
. N e
i lai. a product or
N
s a
. l ai.
e
lsaaiservice,
N N or salsaai lai. Ne a. Long-term
. N e
s a lsaai.lNai.N finance salsaai.lN ai.N s a lsaai.lN
ai.N
a a a a a a a daada a a a a a
a
PaPdadthe sum of the ada
PaPdvalues PaPdad
that consumers exchange PaPdad b.
PaPMedium term finance
PaPdad PaPdad PaPda
for the benefits of having or using the product c. Short-term finance
s.
t
or t t t (ii)
t Risk bearing et et: et et et et
lsaservice".
e e t e e t e e t e e t e e t
lsaai.lNai.N i.lNai.N lsaai.lNai.N lsaai.lN ai.N lsaai.lN ai.N lsaai.lNai.N lsaai.lN ai.N lsaai.lN
ai.N
a
a a as a a a as a a as a s
a a a a.aTime
a a risk
s a s
a a a s
a a a a
PaPdad PaPdad Padad Padad P Pdad PaPdad PaPdad PaPda
III. L ong A nswer Q uestions .P 5 M arks P b. Place risk
ok
c. Competition risk
e.Nt et 1. Explain e.Nt etthe functions e.Nt eof
t physical .supply e.Nt et of e.Nt et e.Nt et et et et et
l a i.lNai l a i .lN
a i l a i .lN
a i l a i Na i l a i . Na i d. Risk l of
a i . N
achange
i in demand lsaai.lN ai.N lsaai.lN
ai.N
Marketing and Marketing Mix

a a a a a a a a l a a l a a l a a
PaPdadmarketing. PaPdad
a s a as s a as s a as s s
a a s dadas s a s s
a a a
PaPdad PaPdad e.
PaR
Paisk arising from ada
PaPdnatural PaPdad
calamities PaPda
Ans. There are two important functions under this f. Human risks
N e t et classification
N e t et : N e t et N e t et N e t et g. Political erisks
t et et et et et
.
lsaai lai. N .
lsaai lai. N .
lsaai lai. N .
lsaai lai. N .
lsaai lai. N lsaai.lNai.N lsaai.lN ai.N lsaai.lN
ai.N
o
a a a a a a a a
a a a
PaPdad
s
PaPdad
s
(i) Transportation
a a a a
PaPdad
s s
a a
PaPdad (iii) Market
PaPdad Information
s
a a
PaPda:dMarket information
s
a a
PaPdad
s
a a a
PaPda
(ii) Storage and warehousing means "all the facts, estimates, opinions
and other einformation usedetin marketing et et
ab
lsaai.lN
e e
ai.N
t t (i)lai.lN ai.Transportation
eNet t
lsaai.lNai.N : Transport
e et t
lsaai.lN ai.Nmeans salsaai.lN
e et t
ai.N
e e t t
lsaai.lNai.N
t et
lsaai.lN ai.N
et
lsaai.lNai.N
a s a s a s a s a of goods".
s a s a sa
a a d
P Pa
ada carryingP Paof goods, materials
a d a d a a d
P Pa
ad a and men a d
P Pa
ad a a
P Pad ad a a
P Pad ad a a d
Pa
ad a a
PaPda
(iv) Standardization : StandardizationP means
from one place to another. It plays an
establishment of certain standards based
e.Nt et e.important
t
Net
role Ninet the
.lai.Net
marketing. Various
e.Nt et e.Nt et on intrinsic et et et et et et
a l aa
i .lN
a i
s a l aa
i .lN
a i
types of transport
s a l aa
i
are used s afor
l aa
i .lNa i
carrying s a l aa
i .lN
a i
s a lsaai.lNai.Nqualities of s a lsaaaicommodity.
.lN
ai.N s a lsaai.lNai.N
ur
s a a s a a s a a s a a s a a ada a a a
a
PaPdad PaPdad PaPdad Padad (v) Grading
PaPdad : Grading PaPdameans classifications
PaPdad PaPda
goods like a. Land transport, b. Water P
of standardised products in to certain well
transport and c. Air transport.
e et t eNet t e et t e et t e e t t defined classes. et et et et et et
lsaai.lNai.N (ii)lsaai.lNai.Storage and lsWarehousing
aai.lNai.N :salsaai.lN ai.N lsaai.lN ai.N lsaai.lNai.N lsaai.lN ai.N lsaai.lNai.N
a
a s
a a a
PaPdad a. Storage
s
a a a
PaPdad: Storage isPaanother da a s
a a
PaPdad
a (vi) Branding
PaPdad
s
a a a : Branding
PaPdad
a a means giving
s a
PaPdad
a aa
s a a
PaPda
Pad function
.s
name or symbol to a product in order to

of marketing process and it involves the
differentiatet itt from competitive products. t t
N e t et N e holding
t et and apreservation
N e.Nt et of goods N e.Nt etfrom N e.Nt et N e.Ne N e.Nt et e e
sal (vii) Packing sal : Packingadmeans sal wrapping lsaai.lN
aand
l a i .la i . N l a i . a i . N l i . a i l a i . a i l a i . a i l a i. a i l a i . ai ai.N
a
asa d adsaa sal the time d sa
athey
a sal are produced d adsaa al the time dasa
sto a d adsaa adsaa d sa a a
a
P Pa a
P Pa d a
P Pa a
P Pa d a
crating
P Pa of goods before P Pa distribution. a
P Pa d PaPda
w
they are consumed. Generally, there is

(viii) Pricing : Pricing is perhaps the
at time gap between t et the production t et and t et most important
. N
lsaai lai.
e t et
N . N e N e t
lsaai lai.consumption . N e N
i laigoods.
lsaaof . . N
lsaai lai.
e N . N
lsaai lai.N
e
lsaai.lN
et et
ai.N decisionlsaai.lN ai.Ntaken bysalsaaai.lN
et et et et
ai.N
a s a s a s a s a s a sa
a a a
PaPdad b. Warehousing PaPdad
a a a a
PaPdad create time
a a
PaPdad businessman.
PaPdad
a a It isPthe
aPdaadecision
da uponPawhich
da a
Pad
a
PaPda
w
: Warehouses
the success or failure of an enterprise
utility by storing the goods throughout the
Ne e t t Ne e t t Ne e t t Ne e t t Ne e t t depends to Net et
a large extent. Net et Net et
a lai.lai.N lsaai.lai.N lsaai.lai.N lsaai.lai.N lsaai.lai.N lsaai.lai.N lsaai.lai.N lsaai.lai.N
asa d adsa
a d adsa
a dadsa
a d adsa
a d adsa
a d adsa
a d adsa
a a
Ä Ä PaPda
w
a
P Pa a
P Pa a
P Pa a
PÙPa a
P Pa a
P Pa a
P Pa
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a s
a a s
a a s
a a s
a a s
a a s
ada s
a a a
alsaai.lN
et et
ai.N This
.NeNeis
alai lai.
t t
onlyalafor
i.lN et et et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N .NeNet
t
www.CBSEtips.in
alai lai.
.NeNet
alai lai.
t
a a s
a a asasa asasa a
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
Chapter
15 RECENT TRENDS
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
IN MARKETING
a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N
m
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
co
a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
s.
et et et et et CHAPTER
et
SNAPSHOT
alsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
a a a a a daada a a a a a a a a
PaPdad PaPdad 15.1 PaPRecent TrendsPin ada
aPdMarketing PaPdad PaPdad PaPdad PaPda
ok
15.1 (i) Electronic Commerce (E-Commerce)
et et et et et et t t
i.NeNe
t t
i.NeNe et et et et et et
lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N 15.1 .
alaalaiE-Business ala lai. lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
dadsas(ii)
a a a a a a
a s
a a
PaPdad
s
a a
PaPdad PaPa dadsasa
PaPa
s
a a
PaPdad
s
a a
PaPdad
s
a a
PaPdad
a
PaPda
15.1 ( iii )E-Commerce Vs E-Business
et et et et e15.2
t et E-Marketing et et et et et et et et et et
lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
o
a s
a aa s
a aa s a s a s a s a s a
a
PaPdad PaPdad daada
15.2.(i)
PaP
a a
PaPdad – Definition
E-Marketing
a a
PaPdad
a a
PaPdad
a a
PaPdad
a
PaPda
15.2.(ii) Objectives of E-Marketing
ab
et et et et et et Net et Net et Net et et et et et

a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N . N
alai lai.Advantages
15.2.(iii) lai.laE-Marketing
aof i.N . N
alai lai. alsaai.lN
ai.N a lsaai.lN
ai.N
a s
a a
PaPdad
s
a a
PaPdad dasasa
PaPad dasasa
PaPad dasasa PaPad
s
a a
PaPdad
s
a a
PaPdad
a
PaPda
15.2.(iv) Disadvantages of E-Marketing
et et et et et et 15.2.(v) E-Market
et et Vs Traditional
et et Market et et et et et et
a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
ur
a a a a a daada a a a a a a a a a
PaPdad PaPdad 15.3 PaPE-Tailing PaPdad PaPdad PaPdad PaPdad PaPda
15.4 Green Marketing
a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
15.5 Social
s a
N
lsaai.lMarketing
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
.s
15.6 Rural Marketing

et et et et e15.7
t et Service.NMarketing
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai lai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
a a a
PaPdad
a a
PaPdad 15.8 PaPCommodity
daada Exchanges
a a
PaPdad
a a
PaPdad
a a
PaPdad
a a
PaPdad
a
PaPda
w
15.9 Niche Marketing

a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN 15.10 Viral
ai.N s a lsaaMarketing
i.lN
ai.N sa lsaai.lN
ai.N s alsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
w
15.11 Ambush Marketing

et et et et e15.12
t et GuerrillaetMarketing
et et et et et et et et et
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
a a a
PaPdad
a a
PaPdad 15.13 PaPMultilevel
daada Marketing
a a
PaPdad
a a
PaPdad
a a
PaPdad
a a
PaPdad
a
PaPda
w
15.14 Referral Marketing

et et et et t et
e15.15 Content
t et
eMarketing et et et et et et et et
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a s
a a s
a a s
a a s
a a s
a a s
ada s
a a a
alsaai.lN
et et
ai.N This
.NeNeis
alai lai.
t t
onlyalafor
i.lN et et et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N .NeNet
t
www.CBSEtips.in
alai lai.
.NeNet
alai lai.
t
a a s
a a asasa asasa a
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
a
VII. Choose the correct statement.et t 3. What is content marketing?

et et et et et et e e.Nt et et et e.Nt et et et
a lsaai.lN
ai.N s
adaa lsaai.lN
ai.N s
adaa lsaai.lN
ai.N
adsa
lsaai.lN
ai.N sAns.
a aa ls
aa
i .lNa i Content marketing
s
a a a lsaai.lNai.N is saidsalsto
a a
aibe
aai.lN the art s
a a aof
lsaai.lN
ai.N
a
P Pa Advantages PofPB2C
1. commerce P Pare
a d d d a
a a a a a PaPdad PaPdad
communicating PaPdad
with customers PaPdad
and prospects PaPda
(i) Business gets a wide reach to customers. without selling. The Content Marketing institute
lsaai.lN
et et
ai.N (ii) . N N
t et
lsaai lai.Payment for
e
lsaservices
. N
i lai. e N
t et
easy. alaai lai. . N e N
t et
. N
lsaai lai.N
e calls
t et it non-interruption
lsaai.lN
et et
ai.N
marketing.lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N
a s
a a a s a a s s s a s a s a s a
a
PaPdad(iii) Shop P aPdaad a a a
PaPdad a day seven
a a
PaPdad4. daada
What PisaPE-business? PaPdad
a a
PaPdad
a a a
PaPda
m
can be open 24 hours
days a week. Ans. In simple words, if all the business transaction
et et (iv)
t et t et t et ecarried
t et out through et et internet and et other
et online et et
lsaai lai.Privacy saof lsaai lai. transaction lsaai lai. always salsaai.lN
e e e
a lsaai.lN
ai.N s a
. N N . N N
s a
. N N ai.N s a lsaai.lNai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
a a a
PaPdad maintained.
a a
PaPdad
a a
PaPdad
a a
PaPdad tools isPacalled
Pad E-business.
da a PaPdad
a a
PaPdad
a a a
PaPda
co
(a) (i) and (ii) are correct 5. What is Electronic Commerce?
a lsaai.lN
et et
ai.N (b)
a
. N
lsaai lai.
e N
t et
(ii) and (iii) a
are . N
lsaai lai. N
t et
correct
e
a
. N
lsaai lai.
e N
t et
Ans.
a lsaai.lN
eNt etall activities,
ai.If a lsaai.lN
et et
ai.Nwhich directly a lsaai.lN
et et
ai.Nor indirectly a lsaai.lN
et et
ai.N
s s s s s s s
a a a
PaPdad(c) aPdaadaare correct PaPdaada
(i) andP(iii)
a a
PaPdad facilitate
PaPdthat
ada exchangePof
a aPdaagoods
da done through
PaPdad
a a a
PaPda
(d) (iii) and (iv) are correct internet and other online environments is
s.
et et t
[Ans. t t eknown
t et as Electronic et et Commerce. et et et et
lsaai(c)ai.N(i) and (iii) lsare ai.correct]
e e t e e t eNe t
alsaai.lN
ai.N s a lsaai.lNai.N s a
.lN
s a aai.lN s a lsaai.lN ai.N s a lsaai.lN ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
a a a da a a a a a daanswer
da a a da a a
PaPdad(i)
2. Pad
NichePamarketing PaPdad a strategy
denotes PaPdad III. S hort PaPA Q uestions
PaPdad . 3M Pad
Paarks PaPda
of directing all marketing efforts
ok
1. eWrite t t a short note et eont Rural marketing.
lsaai lai.towards onelawell ai.Ndefined segment ai.N of the sAns.
et et e t
Net et et et et .Ne et et et et
a lsaai.lN
ai.N s a
. N
s a a
i.lN
s a lsaai.lN a lsaai.lN ai(i) Rural s a lsaai.lN
marketing ai.N is a lsaai.lN
process
s a ai.N of developing s a lsaai.lN
ai.N
a a a
PaPdad population. a a
PaPdad
s a a
PaPdad
a a
PaPdad PaPdad
a a
PaPdad
a a
PaPdad
a a a
PaPda
Recent Trends in Marketing

pricing, promoting and distributing rural
(ii) Rural marketing is now a two-way specific goods and services leading to
et et marketing
t et process. t et t et t et
derived et et et et et et
lsaaiexchange witharural ai.Ncustomerssato
e e e e
lsaai.lN
ai.N . N
lsaai lai. N . N
lsaai lai. N . N
lsaai lai. N . N
lsaai lai. N .lN
ai.N lsaai.lN lsaai.lN
ai.N
o
a s a s a s a s a s a s
a
PaPdad(iii) GreenPaP
a a marketing
daada is Paalso
Pad known as
da a a a
PaPdad satisfy
PaPdad their needsPaand
a a
Pad wants.
da a PaPdad
a a a
PaPda
environmental marketing and ecological (ii) Rural marketing is now a two-way
et et marketing etprocess. There etiset inflow of et et
ab
et et marketing.
e et t e et t e et t t
a lsaai.lN
ai.N a lsaai.lNai.N a lsaai.lNai.N a lsaai.lNai.N a lsaai.lN ai.N products a lsaai.lN i.Nerural markets
ainto lsaai.lN .N
aifor production lsaai.lN
ai.N
a d ad(a)
s a (i) is correct
d s
ada d s
ada d s
ada d s
ada d adsaa d adsaa a
a
P Pa a
P Pa a
P Pa a
P Pa or
a a
P Pconsumption a
P Pathere is also P
and
aPa
outflow PaPda
(b) (i) and (ii) are correct
of products to urban areas.
(c) .Ne(ii) t et and (iii) areNcorrect (iii)
t et The urban
ai.N to ruralsalsaflow ai.N consists saof
et et e t et e t et e et et et et et et
a lsaai.lN
ai.N a lsaai lai. N
a
.
lsaai lai. N
a
. N
lsaai lai. N
a
. N
lsaai lai. N
a lsaai.lN i.lN lsaai.lN
ai.N
a (d)
s (i), (ii)Pand s (iii) are correct s s s a
ur
a
PaPdad
a aPdaada a a
PaPdad
a a
PaPdad agricultural
PaPdad
a a inputs,
PaPfast-moving
daada consumer
PaPdad
a a a
PaPda
[Ans. (d) (i), (ii) and (iii) are correct] goods (FMCG) such as soaps, detergents,
et et t t t t e.Nt earks
t e.Nt et
cosmetics,etextiles, t and so on. et et et et
lsaai.lN
ai.N II. Vaery i.lN Se.Nhort
e A nswer .lN e.Q
Neuestions . 2 .lN M .lN .lN Net i.lN
ai.N consists saof lsaai.lN
ai.N
a
a s
a a
ls
aa a i
s
a aa ls
aa
i a i
s
a aa ls
aa
i a i
s
a aa ls
aa
i a i (iv) The s
a aarural
l s
aa
i a i. to urban s
a a a lsaflow
a da a a
agricultural PaPdadsuch as rice,Pa
produce Pad
wheat, PaPda
.s
1. What is commodity exchanges? sugar, and cotton.

et et Ans. A acommodity e t et exchange e t et is an organized e t et and e (v)
t et There is also et a etmovement iof erural
t et products Net et
a lsaai.lN
ai.N a
. N
lsai lai. N
a
. N
lsaai lai. N
a
. N
lsaai lai. N
a
. N
lsaai lai. N
a lsaai.lN ai.N a lsaa.lNai.N lsaai.lai.N
a d adregulated
s a market
d adathat facilitates
s d adthe
s a purchase d s
ada within
d ada rural areas a
s for
d adconsumption
s a d adsaa a
a
P Pa a
P Pa a
P Pa a
P Pa a
P Pa P Pa a
P Pa PaPda
w
and sale of contracts whose values are tied to the 2. Write a short note on
et et price of et ecommodities
t (e.g.
et et crude oil, natural et et gas, e.(i)
t Viral marketing
Net et et (ii) Ambush et emarketing
t et et
a lsaai.lN
ai.N s a lsaai.lN
copper ai.Nand gold).salsaai.lN ai.N s a lsaai.lNai.N s a lsaai.lN
Ans. ai(i) Viral s a lsaai.lN
Marketing ai.N : s a lsaai.lN
ai.N s a lsaai.lN
ai.N
w
(1) Viral marketing is able to generate

2. What is referral marketing?
interest and the potential sale of a
et et Ans. (i) i.Nie.Referral t et marketing e.Nt et is refer toi.N spreading
e.Nt et e.Nt et brand et et et et messages i.Ne.Nt et
lsaai.lN
ai.N l a l a N l a i .l
Na i l a la i l a i .l
N
a i lsaai.lN ai.Nor product lsthrough
aai.lN
ai.N la ai
a a
the word a a a a a asasal
PaPdadabout a product PaPdad or service
s
a a s a s
a a s a s
a a s a s
a a s a s
a a s
a
PaPdad PaPdad PaPdad that spread Pquickly aPdaada like a virus PaPdfrom
ada
a
PaPda
w
through existing customers of business person to person.

et et
enterprises
t t rather tthan
t through traditional
t t t t (2) The etmost widespread et et example i.Ne.Nt et
eNe e e e e e e et
lsaai.lN
ai.N lsaai.lN ai.advertising. lsaai.lN ai.N lsaai.lN ai.N lsaai.lNai.N lsaai.lN ai.N lsaai.lN
ai.N lsaalai
a
a s
a aa s
a aa s
a aa s
a a a a ain recent times
s a a ais the creation
s a asa aof a
(ii) Word-of-mouth marketing, which occurs moving, surprising or spectacular
when others tell each other about a videos on YouTube, which are then
et et e.Nt et e.Nt et e.Nt et e.Nt et et et et et et et
alsaai.lN
ai.N s a l aa
i .lNa i business, is
s aalso
l aa
i .lNa i considered s
to
a l aa
i .lbe
Na i a form s al aa
i .lN
a i
s ashared
lsaai.lN ai.N on Facebook, s a ai.NTwitter and
lsaai.lN sa lsaai.lN
ai.N
a a s a a s a a s a a s a a a a a a a
PaPdad other channels.
a
PaPdad PaPdadmarketing. PaPdad
of referral PaPdad PaPdad PaPdad PaPda
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a s
a a s
a a s
a a s
a a s
a a s
ada s
a a a
alsaai.lN
et et
ai.N This
.NeNeis
alai lai.
t t
onlyalafor
i.lN et et et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N .NeNet
t
www.CBSEtips.in
alai lai.
.NeNet
alai lai.
t
a a s
a a asasa asasa a
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
a
a
lsaai.lN
et et
ai.N
et et
UNITs
a a
PaPdad
a lsaai.lN
et et
ai.N
et et
s
a a
PaPdad
a
VI
lsaai.lN
et et
ai.N
et et
s
a a
PaPdad
a lsaai.lN
et et
ai.N
et et
CONSUMER
s
a a
PaPdad
a lsaai.lN
PROTECTION
et et
ai.N
et et
s
a a
PaPdad
a lsaai.lN
et et
ai.N
et et
sa
a a
PaPdad
lsaai.lN
et et
ai.N
et et
s
a a
PaPdad
a lsaai.lN
et et
ai.N
et et
a
PaPda
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N a lsaai.lN
ai.N
C
s
a a s
a a s
a a s
a a s
a a s
a a s
a a a
16
a
m
hapter
CONSUMERISM
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
co
a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
s.
alsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
ok
et et et et eCHAPTER
t et SNAPSHOT
a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
a a a
PaPdad
a a
PaPdad 16.1 PaConsumer
da a
Pad
a a
PaPdad
a a
PaPdad
a a
PaPdad
a a
PaPdad
a
PaPda
16.2 Consumer Exploitation
et et et et e16.3
t et Consumerism et et and Need for
et eConsumerism
t et et et et et et
lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
o
a s a s a s a s a s a s a s a
a a a
PaPdad
a a
PaPdad 16.4 PaImportance
da a
Pad of PConsumerism
aPdaada a a
PaPdad
a a
PaPdad
a a
PaPdad
a
PaPda
16.5 Origin, Evolution and Growth of Consumerism
ab
et et et et e16.6
t et Consumer et eProtection
t et et et et et et et et
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
a a a
PaPdad
a a
PaPdad 16.7 PaNeed
da a for Consumer
Pad PaPdadProtection PaPdad
a a a a a a
PaPdad
a a
PaPdad
a
PaPda
16.8 Consumer Legislation
et et et et e16.9
t et The Consumer et et Protection etAct,1986
et (COPRA) et et et et et et
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
s s 16.10 PaCaveat
da a EmptorPadaada
s s s s s
ur
PaPdad PaPdad Pad P PaPdad PaPdad PaPdad PaPda
16.11 Caveat Venditor
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
Exercise
a s
a a s
a a s
a a s
a a s
a a s
a a s
a a a
.s
et et t t
e e t t
.NeNe i.Nie.Ne
t t 3. e.Nt Sale
et of Goods Act
et et was passedi.Nin et the
et year. et et
a lsaai.lN
ai.N I. C laai.lN
sahoose ai.N the Csorrect
alsaai lai. A nswers
salsaa. la a lsaai.lN
ai a lsaai.lN
ai.N
a adaadas a a
PaPdad
a a
PaPdad
s
a a
PaPdad (a) 1962
PaPdad
s
a a
PaPdad(b) 1972 PaPdad
s
a a s
a a a
PaPda
w
PP
1. The term ‘consumerism’ came into existence (c) 1930 (d) 1985
et et in the
e eyear _________.
t t t
e e t e e[PTA-4]
t t t
e e t t
e e t e[Ans.
t et (c) 1930] et et
a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
a
PaPdad (a) 1960
a a a a
PaPdad (b)
PaPd1957
a
ada PaPdad 4.
a a The main
PaPdad objective of
a a
Paall
Padbusiness enterprises
da a a a
PaPdad
a
PaPda
w
(c) 1954 (d) 1958 is _______. [PTA-6]

et et ai.Nie.Ne
t t t
e e t [Ans. e(a)
t e 1960]
t t
e e(a)
t providing service
t
e e t t
e e t et et
a lsaai.lN
ai.N a lsala a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a
P2.
s
aPdaadaWho is thePfather
s
aPdaada of Consumer
s
a a
PaPdadMovement?PaPdad
s
a a (b) Providing
s
a a
PaPdad better standard
a a of life
PaPdad
s s
a a
PaPdad
a
PaPda
w
(a) Mahatma Gandhi [Govt. MQP-2019; PTA-5] (c) Providing necessities to the society
et et (b) t
i.NeMr.
Ne Jhon F. Kennedy
t
i.NeNe
t t
i.NeNe
t t
i.NeNe
t (d)
t Earn profit
i.NeNe
t t [Ans. (d)
i.NeNe
t tEarn profit]Net et
a lsaai.lN
ai.N la lai. salaala
i. la lai. la lai. salaala
i.
salaala
i. i. N
salaala
i.
asa
asa asaasa asa
asa
The Consumer Protection
aPdaadas PaPdad Act came into PaPdaforce
a as a as adas
PaPdad 5.
a a
PaPdad (c) Ralph P
Nader PaPdad PaPdad PaPda
(d) Jawaharlal Nehru with effect from [PTA-1]
lai.lN (a) 1.1.1986 (b) 1.4.1986
ai.N [Ans. (c) Ralph ai.N Nader] salsaai.lN
et et t
e e t t
e e t t
e e t t
e e t t
e e t t
e e t et et
alsaai.lN
ai.N a ai.N a lsaai.lN a lsaai.lN ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a s
a a
PaPdad
s a s
a a
PaPdad
s
a a
PaPdad
a a
PaPdad (c) 15.4.1987
s
a a
PaPdad PaPdad(d) 15.4.1990
s
a a s
a a
PaPdad
a
PaPda
[Ans. (c) 15.4.1987]
lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N
et et
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N
a a a a asa l a a a
asa Ph: 9600175757 Pa/Pda8124201000
a s
a a s
a a s
a a s
a a s
ada s
a a a
alsaai.lN
et et
ai.N This
.NeNeis
alai lai.
t t
onlyalafor
i.lN et et et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N .NeNet
t
www.CBSEtips.in
alai lai.
.NeNet
alai lai.
t
a a s
a a asasa asasa a
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
a a a
XII
PaP Std -
a a
Commerce
PaPdad
a a
PaPdad
a a
PaPdad
a a
PaPdad
a a
PaPdad
a
PaPda
11. Thet minimum age tlimit for being at member II.

et et eNet e t e et et et Match Liist et eIt with List eII
t et and select et et
a lsaai.lN
ai.N a lsaaof ai.district
i.lN forum
a lsaai.lNi.Neper consumer
aas a lsaai.lN
ai.N protection a lsaai.lN
ai.N a lsaa.lNai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a s
a a s
a a s
a a s
a a s
theadcorrect
a a answer s
a a using the s
acodes
a a
PaPdad act is PaPdad PaPdad PaPdad P Pad PaPdad PaPdad PaPda
given below.
(a) 65 (b) 35 (c) 40 (d) 30
UNIT VI  Chapter-16
et et e t et e t et e t et et t et et et et et et
a lsaai.lN
ai.N s a lsaai lai.
. N N
s a
. N
lsaai lai. N
s a lsaai l[Ans.
. N
ai. N (b) 35]salsaai.lN i.Ne
a1. sList
a aIi.N
lsaai.lN s a ai.NList II salsaai.lN
lsaai.lN ai.N
a a a a a aPdaada adaada adada adada adada a
PaPdad PaPdad PaPda
m
12. The consumer protectionPact 1986 extendPtoP i)P PaConsumer P Pa1) National P Pa
(a) t The Whole Indiat protection act consumers league
et et e e t e e t e t et e t et e t et et et et et
a lsaai.lN
ai.N s
a aa
. N N
i lai. The whole aIndia
lsaa(b) s
a a
. N N
lsaai lai. except Jammus
a aa
. N
lsaai laandN
i. Kashmir alaai lai.
s
a a s
. N N ii) Origin
s
adaa lsaai lai.of
. N N 2)
s
a aa lsaaiRalph
ai.N Nader salsaai.lN
.lN
a a
ai.N
a
a
PaPdad PaPdad PaPdad PaPdad PaPdaconsumerism PaPdad PaPdad PaPda
co
(c) The whole India except Nagaland tribal area
(d) t None of these t t iii) NCL 3) 20th century
et et e e t e e e t et e t et e t et et et et et
a lsaai.lN
ai.N s a
. N N
lsaai la[Ans.
i. (b) The
s a
. N N
aai lai. India except
lswhole s a
. N N
lsaai laJammu
i. and sa
. N
lsaai lai. N iv) Father
s a
. N
lsaai laiof
.N 4)
s a
.lN
ai.N
lsaai1986 s a lsaai.lN
ai.N
PaPdad PaPdad PaPdad PaPdad PaPdaconsumer PaPdad PaPdad PaPda
Kashmir]
movement Act
s.
et et
13. Which act provides safeguards and reliefs
eNt et et et et et et et et et et et et et
alsaai.lN
ai.N sa i.lN
lsaato ai.the buyers s a lsaai.lN
of ai.N goods in
the s a lsaai.lN
case ai.N Codes : salsaai.lN
ai.Nthe goodssalsaai.lN ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
a a a ada ada adaada a a a a a a a
PaPdad purchased PaPdado not match PaPdawith expressP Por PaPdad PaPdad PaPdad PaPda
(i) (ii) (iii) (iv)
implied conditions or warranties? (a) 4 3 2 1
ok
a lsaai.lN
ai.N sa l a (a)
i
a
.lNa i Consumer s aprotection
l aa
i .lN
a i Act, s
1986
a l aa
i .lN
a i
s a l aa
i.lN
a i (b) 1
s a l aa
i .lN
a i 2 3 s a l aa
i .lN
a4i.Ne
s a lsaai.lN
ai.N
a a a s daada s a a s a a s adada s dada s a a a
PaPdad (b) Sale of PaPgoods Act, 1930 PaPdad PaPdad (c) P Pa4 3 PaP1a 2 PaPdad PaPda
(c) The Indian contract Act 1872 (d) 2 3 4 1
lsaai.lN
ai.N a(d)
i .lN i None of these a i .lN i a i .lN i a i .lN i ai .lN[Ans.
i (c) (i)-4; a(ii)-3;
i .lN i.Ne (iii)-1; (iv)-2]
lsaai.lN
ai.N
o
a s a l
s a a s a l
s a a s a l
s a a s a l
s a a s a l
s a a s a l
s a a s a
a a a ada da a a a a a a a a a a
PaPdad PaPda[Ans. (b) Sale Padgoods Act, 1930]
Paof PaPdad PaPdad PaPdad PaPdad PaPda
2. List I List II
14. What t et is the important t et of consumer protection
ab
et et e e e t et e t et e t et e t et t t
i.Nie.Ne
a lsaai.lN
ai.N salaafrom
i lai. the pointalof
. N N
s aalaview of a consumer?
.
i i.N N
salaala
.
i i.N N
salaala
.
i i.N N i) Sale
salaala
of
i i.goods act alai lai.
. N N
s a
. N N 1) 1955salaala
a a as adaadas adaadas adaadas adaadas adaadas adaadas a
PaPdad PP PaPda
(a) Consumer awareness P P PP PP PP PP
(b) t Protection against malpractices oft sellers ii) The Indian contract Act 2) 1937
et et e t e t et e t e t et e t et et et et et
a lsaai.lN
ai.N sa lsaa(c). N N e
i lai. Both 'a' and
s a
.
lsa'b'
a
N
i lai. N
s a
. N
lsaai lai. N e
s a
. N
lsaai lai. N iii) The s a lsaaEssential
. N
i lai. N commodities
s a
. N
lsaai lai. N 3) 1982 s a lsaai.lN
ai.N
ur
PaPdad Padad Padad PaPdad PaPdaAct PaPdad PaPdad PaPda
(d) None ofP these [Ans.P(c) Both 'a' and 'b']
iv) The Agricultural products 4) 1930
et et 15. The t eConsumer Protection
t et (Amendment) t et Act t et et et et et et et
lsaai.lN
ai.N . N e
i lai.
lsaawas N t . N e N
lsaai layear . N e
lsaai lai. N . N e
lsaai lai. N grading ai.Nand marketing
lsaai.lN lsaai.lN
ai.N lsaai.lN
ai.N
a s
a aa passed ins
a athe
a i.
s
a a a s
a aa s
ada a s
a a a s
a aa a
PaPdaAct
a
.s
(a) 1994 (b) 1990

Codes :
et et
(c)et 1993
t t et (d) 1998 et t t et eNt et et t et et
a lsaai.lN
ai.N a
. N
lsaai lai. N e
a
. N e
lsaai lai. N
a
. N N e
aai lai. (c) 1993]salaai lai.
ls[Ans. . N e N (i)alaai.lN ai.(ii) (iii) alaai.lN a(iv)
i.Ne a lsaai.lN
ai.N
a s
a a s
a a s
a a a a s s
a a s s
a a s s
a a a
PaPdad PaPdad PaPdad PaPdad (a) PaPda1d 2 PaP3dad 4 PaPdad PaPda
w
16. Which of the following is Consumer Oriented

(b) 2 3 4 1
et et Act? t et t et t et t et t et et t et et
lsaai.lN
ai.N . N e
i lai.
lsaa(a) N . N e
lsaai lai. N . N e
lsaai lai. N . N e
lsaai lai. N (c) 4 . N
lsaai lai.
eN3 1 lsaai la2
. N i.Ne lsaai.lN
ai.N
a
a s
a aa Indian Companies
s
a aa Act 1966s
a a a s
a aa as a a sa s
a aa a
PaPdad PaPdad PaPdad PaPdad (d) PaPda3da 4 PaP2dada 1 PaPdad PaPda
w
(b) Partnership Act 1932

[Ans. (c) (i)-4; (ii)-3; (iii)-1; (iv)-2]
et et (c)et Indian
e t Income eTax t et Act 1961 Net et e t et et et et et et et
lsaai.lN
ai.N . N
lsaai lai. N . N
lsaai lai. N .
lsaai lai. N . N
lsaai lai.N . N
lsaai lai.N lsaai.lNai.N lsaai.lN
ai.N
a a a (d) Hire Purchase
a a Act 1972adaada a a a
List IPaPdaada
a a
PList
aPdaadaII
a s s
a a s a a 3.
s s
a a s s a
w
PP
[Ans. (d) Hire Purchase Act 1972] i) The Prevention of Food 1) 1999
et et 17. The e Consumer
t e t Protection
t
e e t Act 1986 e came
t e t into i.Nie.Ne t t Adulteration t
e e t Act t
e e t et et
lsaai.lN
ai.N lsaai.lN
ai.N lsaala lsaai.lNai.N lsaai.lNai.N lsaai.lN
ai.N
a
a a a force withaeffect
s a a a from
s a s
a a a s
a aa s a
ii)PaPdaWeights
ada s
and Measures
a
a a Act 2) ad2002 s
a aa a
PaPdad P Pdad PaPdad PaPdad PaPdad P Pad PaPda
(a) 1.1.1986 (b) 1.4.86 iii) The Trademark Act 3) 1958
et et (c) t 15.4.87 t (d) 15.4.90 t t t t et et
ai.N iv) The lsaaCompetition Act ai.N 4) 1937
e e t e e t e e t e e t e e t e e t
alsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN a i.lN
ai.N a lsaai.lN a lsaai.lNai.N
PaPda[Ans. (c) 15.4.87]
s s s s s s s
PaPdad
a a a a a ada a a a a a a a a a
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a s
a a s
a a s
a a s
a a s
a a s
ada s
a a a
alsaai.lN
et et
ai.N This
.NeNeis
alai lai.
t t
onlyalafor
i.lN et et et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N .NeNet
t
www.CBSEtips.in
alai lai.
.NeNet
alai lai.
t
a a s
a a asasa asasa a
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
a
(iii) The consumer has to bear any loss which (vii) The consumer must seekt to collect t
et et t
Net arise to lthe
e.may e.Nt et when thei.consumer
seller e.Nt et e.Nt et e.Nt et e et e et
a lsaai.lN
ai.N l a i .lN
a i a i .lN
a i l
asal a N
a i l a i .
l
N
a i complete l a i .lN
a information
i about ai.N the quality,
lsaai.lN lsaai.lN
ai.N
asaasa delays taking asaasa daadsagoods asaasa s
a aa s a s
a a a s
da a
a a
PaPdad delivery of the as per
a
PaPdad PaP PaPdad quantity,
PaPdad price etc PaPdof
adthe productPabefore
Pad PaPda
the terms of contract. purchasing it.
et et (iv).NeThe t
Net
consumer .isNebound t et to pay any einterest
t t e(viii)
t et The consumer et et must get cash et ereceipt
t as a i.Nie.Nt et
lsaai.lN
ai.N lsaai lai.and lsaai lai.N aai.lN i.Ne lsaai.lNai.N lsaai.lNai.N lsaai.lN
ai.N la la
a
a sa
a a specials
adaada
adamages caused s
adaada
a lsto athe seller s
adaada
a proof
a aof goods purchased
s a a a from the aseller.
s a asa asa a
PaPdad PaPdad PaPdad P Pdad PaPda
m
in casePifPthere is delay PinPthe payment. P P (ix) The consumer must file a complaint with
(v) The consumer has to assiduously follow the seller tconcerned aboutt defects or t
et et eNt et keenly observe et et et et et et e et e t e et
a lsaai.lN
ai.N s a lsaai.lNai.and s a lsaai.lNai.N the instructions
s a ai.N and salsaai.lN
lsaai.lN ai.N shortcomings
s a lsaai.lNai.N noticedsalsin aai.lNi.Ne products
atheir s a lsaai.lN
ai.N
a a a a da a da a ada a a a a a
a
PaPdad precautions
PaPdad while usingPathe Padproducts. PaPad and
PaPdaservices. PaPdad PaPdad PaPda
co
(vi) The consumer has the responsibility to (x) The consumer should never compromise
et et e express
t et unambiguously e t et to the seller e t eof
t his e t et on the quality et et of goods.i.N The
et etconsumers i.Ne.Nt et
lsaai.lN
ai.N . N N
lsaai lai.requirements .
lsaaiandN N
ai. expectations . N
lsaai lafrom
i. N
the
. N
lsaai lai.N lsaai.lNai.N lsaalai.N a i
a
a s
a aa s
a aa l s
a a a sa
a a must s
adaadawatch for ISI,adAgmark,
a a s
ada
a etc. adaadsaalsala a
PaPdad PaPdad PaPdad PaPdad PP PP PP PaPda
product.
s.
a
a
lsaai.lN
et et
ai.N sa
a a
lsaai.lN
et et
ai.N s
a aa A additional
lsaai.lN
et t
i.Ne
s
a aa lsaai.lN
et et Q
ai.N uestionss
a aa ai.Nand snswers
lsaai.lN
et et
a
a a
lsaai.lN
et et
ai.N A s
a aa lsaai.lN
et et
ai.N s
a aa lsaai.lN
et et
ai.N
a
I. C hoose the C orrect A nswers . 1 M ark Consumer satisfaction is the ultimate aim of
6.
ok
et et et et et et et et e(a)
t et marketing et et (b) business et et ethics i.Ne.Nt et
a lsaai.lN
ai.N I.adadsC
a i.lN
ai.N
lsahoose the C a lsaai.lN
orrect ai.N option a lsaa.i.lN
ai.N a lsaai.lN
ai.N la lai
(c) modern asa
PaPdad marketing PaPd(d) ada none of these
a a a s
a a s
a a s
a a s
a a a s asa a
P Pa PaPdad PaPdad PaPdad PaPdad PaPda
1. Satisfaction of consumer needs is stated to be [Ans. (c) modern marketing]
Consumer Protection
t
e et supreme t
e e t objective of a t
e e t t
e e t 7.lai.N eConsumerism
t e t has
et ebeen
t defined as
et et et et
lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N ai.N lsaai.lN
ai.N
o
a (a) l
a
a s a business
a s
a aa (b)Paindustry
s
da a
a s
a aa s a s
a aa
(a) environmental
s
a a
problems
a s
a aa a
PaPdad PaPdad Pad PaPdad PaPdad PaPdad PaPdad PaPda
(c) commerce (d) economics (b) an improved quality of life
ab
.NeNe
t t .NeNe
t t .NeNe
t t [Ans. (a) business]
.NeNe
t t .Ne(c) Net grievances.N
t ofeNtconsumers
et t
.NeNet
t
.NeNet
a lai lai. alaai lai. alaai lai. alaai lai. alaai lai. alaai lai. alaai lai. alaai lai.
asa asas s adsas asas adsas asas asas
PaPdadWho cheat P
2. consumer
aPdaadas by using PaPdaunfair weight a
PaPdad (d) none PaPdaof these PaPdad PaPdad PaPda
and measure? [Ans. (b) an improved quality of life]
et et (a) i.Producers
e.Nt et e t et (b) Employees e t et e t et et et et t et et
a lsaai.lN
ai.N a lsaalaiN
a
. N
lsaai lai. N
a
. N
lsaai lai. N 8.
a lsaai lai."Consumer
. N N
a has
lsaa ai.Nthe rightsato
i.lN apresent
lsaai.lN i.Ne before a lsaai.lN
ai.N
PaPdad(c) Sellers (d)PaWorkers
s s s s s s
ur
a a a a a da a a a a a aPdaaauthorities
da daada a
PaPdad Pad PaPdad the appropriate
PaPdad forumPor all
PaPthose PaPda
[Ans. (c) Sellers] matters which effect his interests" – This right
et et 3. The consumer
e et t should e discharge
t e t his duties
t
e e t as eoft econsumer
t is termed
et et as righti.Nto etbe et et et
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaalai.N s a lsaai.lN
ai.N
PaPdadresponsible PaPdad (a) informed PaPd(b)
ada heard
.s
(a) citizen (b) workers (c) safety (d) educated

lsaai.lN
et et (c)ai.both
lsalN
e et t
lsaai.lN
e e (d) none of
t t
lsaai.lN
these
t
e e t
lsaai.lN
e e
t t
lsaai.lN
t
e e t [Ans.
lsaai.lN
et et (b) heard] i.Ne.Nt et
a ai.N a ai.N a ai.N a ai.N a ai.N a ai.N a ai.N ala lai
a s
PaPdad
a a s
a a
P[Ans.
s
aPdaada (a) citizen]
s
a a da as s
ada dasasa a
PaPdad PaPdad9. WhichPaof Padthe following PaPdadoes not fallPaunder
Pad PaPda
w
4. The consumer must get cash receipt as a proof consumer rights?

lsaai.lN
et et
ai.N
oflagoods
i.lN e e purchasedi.from
ai.N
t t
lsaalN
e e the
ai.N
t t
lsaai.lN
t
e e
ai.N
t
lsaai.lN
e(a)
ai.N
t et rights to the
lsaai.lN
einformed
ai.N
t et
lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N
a s
a a a s a s
a aa s a s a s a s a s a
a
PaPdad(a) buyer PaPdad da a
(b)Paseller a a
PaPdad (b) rights ada
PaPdato choose PaPdaada a a
PaPdad
a
PaPda
Pad
w
(c) both (d) none of these (c) rights to seek government help
lsaai.lN
et et
ai.N lai.lN ai
e.Nt et . N e
lsaai lai.
t et
N [Ans. .(b)
N e
lsaai lai.
t seller]
N et . N t
lsaai lai.(d)
e Net rights to lrepresent
aai.lN
et et the consumer
ai.N lsaai.lN
et et
ai.N court salsaai.lN
et et
ai.N
a s
a a a s a s
a aa s
a a a s
a aa s
a a a s s a
a
PaPdadThe most important PaPdad law is the PaPdad PaPdad [Ans.
PaPdad(c) rights toPseek aPdaadagovernment a
ada
PaPdhelp]
a
PaPda
w
5.
(a) Consumer Protection Act, 1986 10. The total number of rights given to consumers
et et t et t et t et eNt eper t et e.Nt et et et
ai.as consumer eprotection Act aiis
e e e t
a lsaai.lN
ai.N s(b)
a lsaai lSale
. ai. of Goods
N N
s aAct,
lsaai lai.1930
. N N
s a
. N
lsaai lai. N
s a lsaai.lN s a lsaai.lN
ai.N s a lsaai.lN s a lsaai.lNai.N
a a a aPdaada a a a a a a a a a
PaPdad(c) WeightsPand Measures Act, ada
PaPd1958 PaPdad (a) 5 PaPdad (b) 4 ada 6
PaPd(c) PaPda8d
(d) PaPda
(d) Trademark Act, 1999 [Ans. (c) 6]

alsaai.lN
ai.N
s a lsaai.l[Ans.
ai.N (a) Consumer
N
s a ai.N Protection
lsaai.lN sa lsaaiAct,
ai.N 1986] salsaai.lN
.lN ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a s
a a s
a a s
a a s
a a s
a a s
ada s
a a a
alsaai.lN
et et
ai.N This
.NeNeis
alai lai.
t t
onlyalafor
i.lN et et et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N .NeNet
t
www.CBSEtips.in
alai lai.
.NeNet
alai lai.
t
a a s
a a asasa asasa a
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
a a a
XII
PaP Std -
a a
Commerce
PaPdad
a a
PaPdad
a a
PaPdad
a a
PaPdad
a a
PaPdad
a
PaPda
lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N
Government
lai.lN
et et
ai.N
Elxam
ai.lN
et et Questions
ai.N lai.lN
et et and Ai.nswers
ai.N la lN
et et
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N
a
a s
a a s
a aa a
I. L ong A nswer Q uestions . 5 M arks The complaint should be registered by the
following ways:t t
UNIT VI  Chapter-18
et et 1. Who e.Nt et are the i.N eligible

e.Nt et persons e.Nt to
et make i.Nie.Nt et e e et et et t
lsaai.lN
ai.N a i .lN i a i a i . N i a (i) lsaai.lN
Complaint ai.N can be i.lNai.N
lsaregistered within lsaai.lNi.Ne
a2
a
a a asa ls complaints
a a in
a as a l
s Consumer
a l a Court?
s
a a a l
s a l a How will s
a a a l
s a l a s
a a a s
a a a a s
a a a a
PaPdad PaPdad PaPdad PaPdad PaPdad PaPdad Padad PaPda
m
they register the complaints? [HY-2019] years from the date on which thePcause of
Ans. There are certain etpersons eligibleet to make action has arisen, to the date on which the t
et et e.Nt et Net Net e.Nt et e.Nt et e.Nt et e et
a lsaai.lN
ai.N s a l
s
ai
a
.lN
complaint.
a i Theys a l
s
aare
a
i .lNa i . as follows :
s a l
s
aa
i .lNa i .
s a l
s
aa
i .lN
a i completion
s a ls
aa
i .lN
a i from the
s a ls
aa
i .lN
deficiency
a i in s a lsaai.lN
service. ai.N
PaPdad PaPdad PaPdad PaPdad Padad PaPdad PaPdad PaPda
co
(i) A consumer as defined under Consumer (ii) PStamp paper is not required for declaration
Protection Act, 1986. (iii) Complaint can be registered, in person,et t
et et e.Nt et e.Nt et e.Nt et e.Nt et e.Nt et e.Nt et e
a lsaai.lN
ai.N l a i.lN
(ii) a i A registered
l a i .lNa i Voluntary l a i .lNa i Consumer l a i .lN
a i by l a i .lN
sathe complainant
a i l a i.lN
sa or through
a i .lN
ai.N
lsaaihis
a d adsaa sa d adsaa sa d adsaa sa d adsaa sa d adsaa d adsaa d adsaa a
a
P Pa a
Association.
P Pa a
P Pa a
P Pa a
P Pa a
P a a
P Pa PaPda
authorised agentP or by post addressed to
(iii) Central Government. the Redressal Agency. t
s.
et et e.Nt et e.Nt et e.Nt et e.Nt et e.Nt et e et et et
alsaai.lN
ai.N s
a a a l
s
a(iv)
a
i .lN
a i State Government
s
a a a l
s
aa
i .lNa i / Union s
ada a l
s
Territory.
aa
i .lNa i
a as a l
s
aa
i.lNa i (iv) Advocates
a as a ls
aa
i .lN
a i are not a as a lsaai.lN
necessary. ai.N
a as a lsaai.lN
ai.N
a
a
PaPdad (v) PaPdad
Consumers having the PaPdacommon PaPdad
problem. PaPdad PaPdad PaPdad PaPda
ok
a lsaai.lN
et et
ai.N sa
a a
lsaai.lN
et et
ai.N s
a aa lsaai.lN A
ai.N dditional
et et
s
a aa lsaai.lN
et et
ai.N Questions
a s a ai.N andsaA
lsaai.lN
et et
a
lsaai.nswers
l
N et et
ai.N
a s a lsaai.lN
et et
ai.N s
a aa lsaai.lN
et et
ai.N
a
a a a a
I. C hoose the C orrect A nswers . 1 M ark 5.For the State Commission, is a value above
et et e.Nt et et t et et et et(a) ` 5 lakhs eand
t et ` 50 lakhs Net et et et
lsaai.lN
ai.N lsaaiC .lN i.lN i.Ne lsaai.lNai..N lsaai.lNai.N lsaai.lN
ai.N lsaai.lai.N lsaai.lN
ai.N
I. aihoose lsaC
o
a s a thes a a aorrect a
option
s s a s a s a s a
a a a
PaPdad
a a
PaPdad PaPdad
a a a a
PaPdad (b)PàPd20
adalakhs and `P1aPdcrore
a a
ada
a a
PaPdad
a
PaPda
1. In a country like India there is shortage of (c) ` 20 lakhs and ` 5 crore
ab
et et t t t t et et et et et et
lsaamany ai.N (d) ` 10salakhks ai.N and ` 1 crore
e e t e e t e e t e e t
a lsaai.lN
ai.N s a i.lNai.N s a lsaai.lNai.N s a lsaai.lNai.N s a lsaai.lN lsaai.lN s a lsaai.lN
ai.N s a lsaai.lN
ai.N
a a a a a aPdaadproducts
a a a da a ada da a a
PaPdad (a) Workers PaPdad P(b) PaPdad PaPad [Ans. (b) PaPdà20 lakhs andPàP1adcrore] PaPda
(c) skills (d) none of these 6. The state consumer protection council is also
et et t et t et e.Nt et et et et et et et et et
ai.N known sas
e e
a lsaai.lN
ai.N s a l aai .
l
N
a i . N
s a l aa
i .
l
N
ai . N [Ans.
s a l aa(b)
i .
l
N
a i products] s a l aa
i .lN
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
ur
a a a s a a s a a s a a s aPdaada a a a a a
PaPdad PaPdad PaPdad PaPdad (a) PNational PaPdad
commission PaPdad PaPda
2. Complaints can be filed with the forum by a
(b) Consumer awareness Act
et et (a) t Consumer
t t et t et t et et et et et et et
lsaai lai. (c) Consumer ai.NDisputes sRedressal ai.N Commission
e e e e e
a lsaai.lN
ai.N a
.
lsaai lai.N N
a
. N
lsaai lai. N
a
. N
lsaai lai. N
a
. N N
a lsaai.lN a lsaai.lN a lsaai.lN
ai.N
PaPdad (b) Channel PaPdaof
a s
a a ada members adada
s s s
a a s
aPdaadofa a s
a a a
P Pa PaPdad (d)PAll the above.PaPdada PaPdad PaPda
.s
(c) Suppliers [Ans. (c) Consumer Disputes Redressal

lsaai.lN
et et (d). N e t Competitors
e t . N e t et [Ans. (a) . N Consumer]
e t et
. N e t et Commission]
lsaai.lN
et et
lsaai.lN
et et
lsaai.lN
et et
a ai.N s a lsaai lai. N
s a lsaai lai. N
s a lsaai lai. N
s a lsaai lai. N
s a ai.N s a ai.N s a ai.N
a a a a da a a a da a ada a a
ada The National
PaPd3. PaPdad ConsumerPaDisputes Pad PaPdad 7.
Redressal ThePastate
Pad commission PaPdamay reverse or ada
PaPdconfirm PaPda
w
Commission (NCDRC) at the apex is situated the orders passed by the

et et e e (a) National Commission (b) ie.District Forum
lsaaat
e et t e et t e et t t t et et t et et et
a lsaai.lN
ai.N s a i.lNai.N s a lsaai.lNai.N s a lsaai.lNai.N s a lsaai.lNai.N s a lsaai.lN
ai.N s a lsaai.lNa N s a lsaai.lN
ai.N
a a a
PaPdad (a) Calcutta
a a
PaPdad aPdaadNew
P(b)
a
Delhi PaPad
da a (c) PCentral
aPdaada commission PaPdad (d) None of
a a
PaPdthese
a
ada
a
PaPda
w
[Ans. (b) District Forum]

(c) Bombay (d) Chennai
et et e et t e et t t
e.Ne t 8. e e In Organizations,
t t e e employee
t t edissatisfaction
t et iset et
a lsaai.lN
ai.N a lsaai.lNai.N a lsaai.lNai.N [Ans. a(b)
lsaai.lNaiNew Delhi] a lsaai.lNai.N a lsaai.lN
ai.N a lsaai.lNai.N a lsaai.lNai.N
a
PaPdad
s
a a s
a a
PaPdad PaPdad
s
a a s
a a
PaPdad indicated
PaPdad by
s
a a s
a a
PaPdad
s
a a
PaPdad
a
PaPda
w
4. For the District consumer Forum, is a value of (a) complaint

et et
upto e et t e et t e t t e e (b) employee
t t eownership
t et et et et et
lsaai.lN
ai.N i.lN
lsaa(a) ai.N` 20 lakhs lsaai.lNai.N aai.lN i.Ne lsaai.lNai.N lsaai.lN
ai.N lsaai.lNai.N lsaai.lNai.N
a
a s
a a a s
a aa (b) s`
a aa ls15 alakhs s
a aa s
aPdaada
a
(c) Pgrievance arbitration s
a aa s
a aa a
(c) ` 25 lakhs (d) ` 10 lakhs (d) grievance strike [Ans. (a) complaint]
et et i.Ne.Nt et i.Ne.Ne
t t [Ans. (a)
i.Ne.Ne
` t 20
t lakhs] i.Ne.Ne
t t
i.Ne.Ne
t t
i.Ne.Ne
t t t t
i.Ne.Ne
alsaai.lN
ai.N la lai la lai la lai la lai la lai la lai la lai
a asaasa asaasa asaasa asaasa asaasa asaasa asaasa a
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a s
a a s
a a s
a a s
a a s
a a s
ada s
a a a
alsaai.lN
et et
ai.N This
.NeNeis
alai lai.
t t
onlyalafor
i.lN et et et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N .NeNet
t
www.CBSEtips.in
alai lai.
.NeNet
alai lai.
t
a a s
a a asasa asasa a
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
BUSINESS
UNIT VII
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
a lsaai.lN
et et
ai.N a lsaai.lN
et et
ai.N a lsaai.lN
et et
ai.N a lsaai.lN
et et
ai.N
ENVIRONMENT
a lsaai.lN
et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N a lsaai.lN
et et
ai.N
C
s
a a s
a a s
a a s
a a s
a a s
a a s
a a a
19
a
m
hapter
a
a
lsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N ENVIRONMENTAL
s
a a
PaPdad
alsaai.lN
et et
ai.N s
a a
PaPdad
alsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N
a
PaPda
FACTORS
co
a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
s.
alsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
CHAPTER SNAPSHOT
ok
et et et et et et et t et et et et et et et et
lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.NMeaningsand lsaai.lNi.Ne aai.lN
ai.N
lsBusiness lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
a
a sa
a a 19.1
s
a aa a
a a
aDefinition of
s
a aa s
a aa s
a aa s
a aa a
Environment
19.2 t Types of Business Environment t t
et et et et e.Net e.Nt et e e et et et et et et
lsaai.lN
ai.N lsaai.lN
ai.N a i .lN i 19.2.1 Internal
a i .lNi Environment lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
o
a s a s a l
s a a s a ls a a s a s a s a s a
19.2.2 External Environment
19.2.3 Micro Environment
ab
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a l
s
aa
i .lN
a i 19.2.4 s alsaai.lN
Macro ai.NEnvironment sa lsaai.lNai.N sa lsaai.lNai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N
a a a a a a daada a a a a a a a
PaPdad PaPdad19.3 Future ada
PaPdenvironment PaP
of business PaPdad
– VUCA PaPdad PaPdad PaPda
19.4 Corporate Governance
et et et et 19.5 .NeNet
t t
.Ne.Net Services lTax
t
.NeNet
t
.NeNet et et et et
a lsaai.lN
ai.N sa lsaai.lN
ai.N alaai lai. GST – Goods
asas alaai laiand
asas a aai lai.
as as alaai lai.as as s a lsaai.lN
ai.N s a lsaai.lN
ai.N
ur
a a a a a a a a
Exerciseet et et et t t t t
lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN N
ai.Factors lsaai.lN
ai.N i.Nie.Ne
la la i.Nie.Ne
la la
a
a I. Ca hoose
saa the C s a
orrect
a a A nswersa a.
s a s3.
a aa within
s
a aa an organisation
asa asa constitutes
asa asa a
.s
_________ environment.
1. VUCA stands for ____, _____,_____,______. (a) Internal Thinker (b) External Thinker et t
et et e.Nt et e.Nt et e.Nt et e.Nt et e.Nt et e.Nt et
lsaai.lN
ai.N (a) i .lVolatility,
N Uncertainty,
i.lN Complexity i .lN and i .lN i .lN i .lN lsaai.lN
ai.N
e
sa (c) Fellow adshuman beingsd(d) sAll
a of the above
a l a a i l a a i l a a i l a a i l a a i l a ai
a adsaa sa adsaa sa adsa a sa adsaa a
a sa adsaa adsaa a
a d
P Pa Ambiguity a d
P Pa a d
P Pa a d
P Pa a d
P Pa a
P a a d
P Pa PaPda
w
[Ans.P(a) Internal Thinker]

(b) Value, Unavoidable, Company and
et et Authority
et et et et et et 4. eMacro t Environment et et of business et et is an et et
lsaai.lN
ai.N lsaai.lNai.N lsaai.lNai.N lsaai.lNai.N lsaai.lN Net
ai._________ lsaai.lN ai.N lsaai.lNai.N lsaai.lN
ai.N
a
a d s a
ad(c)
a Volatility, d s
ada a
Uncontrollable, d s a
aCompany
a and d s
ada a
d s
ada factor.
a
dadas a
d adsaa a
a a a d a a a a PaPda
w
P Pa P Pa P Pa P Pa P Pa P Pa P Pa
Auction (a) Uncontrollable (b) Controllable
(d) .All (c) Manageable t t (d) Immanageable
et et e.Nt of
et the above i.Nie.Nt et e.Nt et e.Nt et e.Ne et et et et
lsaai.lN
ai.N l a i Na i l a a l a i . N
a i l a i . Na i l a i . Na i [Ans. (a)
.lNai.N
lsaaiUncontrollable] lsaai.lN
ai.N
a
a a a[Ans. (a) Volatility,
s a s a l s
a a a s a l
Uncertainty, a aComplexityadada
s a s a l s a s a l a as a s a l a as a a as a a
w
P Pa
and Ambiguity] 5. The two major types of business environment
2. GST stands for ____________. are _______ ande___________.
et et e.Nt et e.Nt et e.Nt et e.Nt et t
Net et et et et
a lsaai.lN
ai.N (a)
s a ls
aa
i .l
N
Goods
a i and Social
s a ls
aa
i .l
Na Tax
i
s a ls
aa
i .l
Na i
s a ls
aa
i .l
Na i (a) Positive s a lsaai.lN
and ai.Negative s a lsaai.lNai.N s a lsaai.lN
ai.N
a a a ada adada a a a a a a a a a
PaPdad(b) Goods and PaPdaService Tax P Pa PaPdad PaPdad Padad PaPdad PaPda
(b) Internal and ExternalP
(c) Goods and Sales Tax (c) Good and Badt t
et et (d) e.Nt et and Salary
.lGoods e.Nt et
Tax e.Nt et e.Nt et e e et et et et
alsaai.lN
ai.N s a ls
aa
i Na i
s a ls
aa
i .lNa i
s a ls
aa
i .lNa i
s al s
aa
i .lN
a i (d) Allowables a l
N
lsaai.and
ai.N Unallowable s a lsaai.lNai.N sa lsaai.lNai.N
a a a aPdaada (b) GoodsPaand da a a a a a a a a a a
PaPdad P[Ans. Pad Service Tax] PaPdad PaPdad PaPdad PaPdad PaPda
[Ans. (b) Internal and External]
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a s
a a s
a a s
a a s
a a s
a a s
ada s
a a a
alsaai.lN
et et
ai.N This
.NeNeis
alai lai.
t t
onlyalafor
i.lN et et et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N .NeNet
t
www.CBSEtips.in
alai lai.
.NeNet
alai lai.
t
a a s
a a asasa asasa a
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
a
2. Assertion (A) : The aim of any business is to IV. L A nswer eQt euestions . et et5 M arks et et
et et e.Nt et e.Nt et e.Nt et etonget t
lsaai.lN
ai.N satisfy
l a i .lN
a i the needs of l its
a i .lN
acustomers.
i l a i .lN
a i lsaai.lN ai.N lsaai.lN
ai.N lai.N ai.N lsaai.lN
ai.N
a
a d s
adaa s a d s
adaa s a d s
adaa s a d s
adaa
d s
ada a
d adasal
s a
d adsaa a
a
P Pa Reason (R) P: The aPa customer is a
P the
Pa kind and the P Pa 1.
a Explain P Pthe
a a core valuesP of aPabusiness? P Pa a PaPda
fulcrum around which the business revolves. Ans. Tata has always been values-driven. These values
lsaai.lN
et et
ai.N (a)lai.lBothN
ai
e.Nt et (A) and (R) . N
lsaai lai.
e N
tare
e t true and .(R) N
lsaai lai.
e N
t eis
t the
lsaai.lN
eNt et
ai.continue toaladirect
i.lN et et
ai.N the growth lsaai.lN
ai.N
t et
eand business lsaai.lN
et et
ai.N
a s a s a
a a correct explanation s
a aa s
a aa s
a aa a s s a a s a s a
a
PaPdad PaPdad of (A). PaPdad PaPdad of TataPaPdcompanies.
ada The
PaPdfive
ada core TataPavalues da a a
PaPda
m
Pad
(b) Both (A) and (R) are true and (R) is not the underpinning the way we do business are :
et et correct
e e explanation
t t e of
t e (A).
t e et t e(i)
t et IntegrityNe:t etWe will beNetfair, et honest, i.Nie.Nt et
lsaai.lN
ai.N lsaai.lNai.N lsaai.lNai.N lsaai.lNai.N lsaai.lN ai.N lsaai.lai.N lsaai.lai.N la la
a
a s a
PaPdad(c) (A) is true,
a a s
but
PaPda
a
ada (R) is false.adada s a
PaPdad
s
a aa transparent
PaPdad
s
a a a and Pethical
aPdaada in our conduct;
s a
PaPdad
asa asa a
PaPda
co
P Pa
(d) (A) is false, but (R) is true. everything we do must stand the test of
public scrutiny.
et et [Ans. e.Nt(a)
et Both (A) iand e.Nt e(R)
t are true .and e.Nt e(R)
t is e.Nt et et et et et et et
a lsaai.lN
ai.N a l aa
i .lN
a i a l aa
.lN
a i a l aa
i l
Na i a l aa
i .l
N
a i (ii) Excellencea lsaai.lN
ai.N: We will sbe a i.lN
lsaapassionate
ai.N about a lsaai.lN
ai.N
PaPdathe
a s
a a s ada correct explanation
s s s
a a s of (A)] s
a a s s
a a a a s
aPdaada a
PaPdad PaPdad PaPdad PaPdad
achieving the highestPaPdadstandards ofPquality, PaPda
VIII. Choose the correct statement. always promoting meritocracy.
s.
lsaai.lN
et et
ai.N . N e N
t et
lsaai lai. The development . N
lsaai lai.
e N
t et
. N
lsaai laIT
e
i. N
t et
. N
lsaai lai.
e(iii)
N
t et Unity : We
ai.Nwill invest
lsaai.lN
et et in aour
lsaai.lN i.Nepeople and
et t
lsaai.lN
et et
ai.N
a 1. dad(i)
sa s a in the
s a and s a s a s a s a
a
PaPa
a a a
PaPdad Pa da a
Pad created PaaPad
da a partners,
PaPdad
a a enablePaPdcontinuous
a
ada learning,
PaPdad
a a a
PaPda
telecommunications has
and build caring and collaborative
global market.
ok
et et t t t t t t t t relationships et etbased on trust et eand
t mutual Net et
lsaai.lN
ai.N (ii)lsaai.lNai.Corporate
eNe
governance
lsaai.lN
e e
ai.N is asalset aai.lN ai.of
eNe
rules salaai.lN e e
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lai.N
a s
adaa s
adaa ada s ada s respect.
adas a s
adaa adsa a
a a d
P Pa and policies
P Pa which governs
a d P Pa a company.P Pa
a d a d a
P Pad a
P Pad a
P Pad a
PaPda
(iv) Responsibility : We will integrate
(iii) GST is the indirect tax levied on goods
Environmental Factors
environmental and social principles in
et et e.and
Net serviceslaacross
t e.Nt et the country. e.Nt et e.Nt et et et et et et et
lsaai.lN
ai.N a i .lN i i .lN i a i .lN i a i .lN i our businesses,
lsaai.lN
ai.N ensuring lsaaithat
ai.N what comes
.lN lsaai.lN
ai.N
o
a s a l a a s a a a s a l a a s a l a a s a s a s a
PaPdad(a) (i) is correct
a a a s a a s a a s a a s a a aPdaadaback to thePpeople aPdaada a
PaPdad PaPdad PaPdad PaPdad the people Pgoes
from PaPda
(b) (i) and (ii) are correct many times over.
ab
et et (c) i.Nie.(ii) t et is correct Net et e t et e(v)

t et Pioneering et :etWe will bei.N bold
et et and agile, i.Ne.Nt et
a lsaai.lN
ai.N a lsaala N
a
.
lsaai lai. N
a
. N
lsaai lai. N
a
. N
lsaai lai. N
a lsaai.lN
ai.N a lsaalai.N la lai
courageously taking asa
PaPdad on challenges,
asa
PaPdad(d) (i), (ii)Pand (iii) are correct
s
a a s s s s s
a aPdaada PaPdad
a a a a
PaPdad
a a
PaPdad
a a
PaPdad
a
PaPda
[Ans. (d) (i), (ii) and (iii) are correct] using deep customer insight to develop
et et e.Nthort eNt euestions e.Nt earks eNt et
innovativeesolutions. t eNt et et et
II. Vsaery et t t Net
a lsaai.lN
ai.N lsaai.lNaiS Answer
s a lsaai.lNai.Q s a.laa2i.lN aiM s a lsaai.lNai.(vi) Mission s a lsaai.lN
a: i.To improve s a aai.lN
lsthe ai.quality of life
s a lsaai.lN
ai.N
ur
a a a a a a a s a a ada a a a a a
PaPdad PaPdad PaPdad PaPdad PaPdathe
of communities PaPdad we serve globally PaPdad PaPda
1. What is external environment?
Ans. External through long-term stakeholder value
et et t et environment trefers to those t factors t et et et et et et et
a lsaai.lN
ai.N outside
a
. e
lsaai lai. the business.
N N
a
. e
lsaai laThese
N i. N e t
factorssaby lsaai laand
. N e N e
i. large
t
a
. N
lsaai lai.
e N creation a lsaai.lbased
ai.N on Leadership
N
a ai.N with Trust.
lsaai.lN a lsaai.lN
ai.N
a s
a a s
ada a a s
a a adas s
a a s
a a a
PaPdadare beyond the PaPdacontrol of a business
PaPdad and hence PaPdad2. Discuss PaPdathe significance PaPdad of understanding PaPdad PaPda
.s
uncontrollable. e.g. economic, political and business environment and the internal factors
et et socio-cultural e t et factors..NeNt et e t et eaffecting
t et business. et et et et et et
a lsaai.lN
ai.N s a
. N
lsaai lai. N
s a lsaai lai. s a
. N
lsaai lai. N
s a
. N
lsaai lai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
PaPdadAns. A business
a a a a da a a a a a da a ada a
PaPdad in order toParemain successful
PaPdaand
a
PaPdadS hort A nswer
III. PaPdad Q uestions Pa.
Pad 3 M arks Pad PaPda
w
competitive has to adapt to the constantly

et et
1. Explain eNet the
t kinds of thee et GST.
t e t t echanging
t et environment. et et The .formulation et et of .NeNt et
lsaai.lN
ai.N lsaai.lNai.are lsaai.lNai.N lsaai.lN i.Ne lsaai.lNai.N lsaai.lN
ai.N lsaai lN
ai.N lai ai.
a
a Ans. There
s
a aa 3 taxes sapplicable
a aa under sthis
a aa asystem. s
a a a strategic decisions,
a as a policies s
a aa and programmes a asal
s a a
w
(i) CGST : Collected by the Central requires an understanding of the environmental

Government on an intra-state sale factors impacting tthe business. Thet significance t
et et e.Nt et e.Nt et e.Nt et e.Nt et e et e et e et
a lsaai.lN
ai.N s
a aa ls
aa
i .lN
a i (Eg: transaction
s
a aa ls
aa
i .lN
a happening
i in
s a ls a
.lN
TamilNadu)
a i a i
s a ls
aa
i .lN
a i of understanding
s a ai.Nthe business
lsaai.lN s a lsaenvironment
a
i.lN
ai.N iss as
a lsaai.lN
ai.N
a
PaPdad(ii) SGST PaPd:ad Collected PaP daada a a
PaPdad da a PaPdad
a a
PaPdad
a a a
PaPda
followsPa:Pad
w
by the State
Government on an intra-state sale (i) Helps in formulating Strategy and
et et t et t et t et t et
futurealaplanning et et : The data eNt et et et
lsaai lai.(Eg: transaction happening lsaai lai. within salsaai lai.N ai.relating to the
e e e e
a lsaai.lN
ai.N s a
. N N
s a
. N
lsaai lai. N
s a
. N N . N
s s a
i.lN
ai.N
a a a a a a a a a a a a da a a
a
PaPdad TamilNadu) PaPdad PaPdad PaPdad business
PaPdad environment PaPdadare used as aParecord Pad PaPda
(iii) IGST : Collected by the Central for devising important business strategies
et et eGovernment
t e t efor
t e t inter-state e e sale
t t e et t and to plan etfor
et the futurei.N development
et et of .NeNt et
lsaai.lN
ai.N lsaai.lNai.N lsaai.lNai.N lsaai.lN ai.N lsaai.lN ai.N lsaai.lN
ai.N lsaalai.N lai ai.
a a
(Eg: Punjab
a a a the business
a concerned. a a asal
a
PaPdad to Tamil Nadu)
a s
a a s
a a s
a a s
a a a as s
a a s a
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a s
a a s
a a s
a a s
a a s
a a s
ada s
a a a
alsaai.lN
et et
ai.N This
.NeNeis
alai lai.
t t
onlyalafor
i.lN et et et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N .NeNet
t
www.CBSEtips.in
alai lai.
.NeNet
alai lai.
t
a a s
a a asasa asasa a
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
C
LIBERALIZATION,
20
a lsaai.lN
ai.N s a ai.N hapter
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
a
a
lsaai.lN
et et
ai.N sa
a a
PaPdad
lsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N PRIVATIZATION AND
s
a a
PaPdad
a lsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N s
a a
PaPdad
alsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N
a
PaPda
m
a
a
lsaai.lN
et et
ai.N s
a aa lsaai.lN
et et
ai.N s
a aa lsaai.lN
et et
ai.N
GLOBALIZATION
s
a aalsaai.lN
et et
ai.N s
a aalsaai.lN
et et
ai.N s
a aa lsaai.lN
et et
ai.N s
a aa lsaai.lN
et et
ai.N s
a aa lsaai.lN
et et
ai.N
a
co
a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
s.
alsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
CHAPTER s a i.lN
ai.N
lsaSNAPSHOT
a s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
ok
20.1 Dimensions of New Economic Policy
et et et et e.Nt et e.Nt et e.Nt et et et et et et et
a lsaai.lN
ai.N sa lsaai.lN
ai.N s a l
s
aa
i .lN
a i 20.2 Meaning
s a l
s
aa
i .lN
a i and forms s of
a l
s
aa
i.lN
a i
Liberalization s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
20.3 Advantages and disadvantages of Liberalization
20.4 Impact oft Liberalization t
et et et et e.Nt et e et e t et et et et et et
lsaai.lN
ai.N lsaai.lN
ai.N a i .lN i 20.5 Meaninglsaai.lNai.Nand Forms lsaai.lN
of i.Ne
aPrivatization lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
o
a s a s a ls a a s a s a s a s a s a
a a a a a a a a a a a adaada a a a
20.6 Advantages and disadvantages of Privatization P P
20.7 Impact oft Privatization t
ab
et et et et e.Nt et e et e t et et et et et et
a lsaai.lN
ai.N a lsaai.lN
ai.N a l aa
i .lN
a i 20.8 Meaning
a lsaai.lNai.Nand Forms a lsaai.lN
of i.Ne
aGlobalization a lsaai.lN
ai.N alsaai.lNai.N a lsaai.lN
ai.N
s
a a s
a a s s
a a s
a a s
a a s s
a
PaPdad PaPdad PaPdad PaPdad PaPdad adaada a a
PaPdad
a
PaPda
20.9 Advantages and disadvantages of Globalization P P
20.10 Impact of Globalization
a lsaai.lN
ai.N sa lsaai.lN
ai.N s a laa
i .lN
Highlights a lsaai.lN
ai.N of LPG spolicy ai.N s a lsaai.lN
ai.N s a lsaai.lNai.N s a lsaai.lN
ai.N
ur
a a a a s
a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
.s
Exercise t t
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N la la lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
a s
dada s
a a s
a a asaasa s
a aa sa
a a s
a aa a
PaI.
PaC PaPdC
adorrect PaPdad .
A nswers PaPdad PaPdad PaPdad PaPdad PaPda
w
hoose the
3. ____________ ownership makes bold
et et 1. __________ et et is the eresult
t et of New Industrial
et et et management
et
decisions
e t t
.Ne
due to et etheir
t strong et et
a lsaai.lN
ai.N a lsaai.lNai.N a lsaai.lNai.N a lsaai.lNai.N a lsaai.lNai.Nfoundation a i.lN
lsaain aithe international
a lsaai.lNai.Nlevel. lsaai.lN
ai.N
a d s
adaPolicy which d s
abolished
ada the d s
'License
ada System'. d s
ada d s
ada d s
ada d adsaa a
a a a a a a a PaPda
w
P Pa P Pa P Pa P Pa P Pa P Pa P a
(a) Private (b) Public P
(a) Globalisation (b) Privatisation
(c) Corporate (d) MNC‘s
et et (c)i.NieLiberalisation
t et e.Nt et (d) Nonei.N ofie.Ntthese
et e.Nt et e.Nt et et et et et
a lsaai.lN
ai.N a l aa l a . N
a l aa
i.l
Na i a l aa l a a l aa
i .
l
N
a i a l aa
i .
l
N
a i a
.lN
ai.N (a) Private]
lsaai[Ans. a lsaai.lN
ai.N
PaPdad [Ans.Pa(c)
PadLiberalisation]
a s
a a s s
a a s s
da a s s
a a s s
a a s s
a a a as a
w
4. __________ results from the removal of

2. ___________ means permitting the private
barriers between national economies to t t
et et sector e.Nt et to setupi.Ne.industries t et which e.Nt et were e.Nt et e.Nt et e.Nt et i.Nie.Ne
a lsaai.lN
ai.N l a i.lNa i l a a i N
sal for public l a i. Na i
sal [PTA-3] l a
sal
i . N
a i encourage lsthe
a i N
al flow of goods,
. a i l a i. N
sal services,adcapital
a i l a
sala
a d adsaapreviously
sa d adsa
reserveda d sa
asector.
a d adsaa d adsaa d adsaa adsa a a
a
P Pa a
P Pa a
P Pa d a
P Pa a
and labour.
P Pa a
P Pa Pa
P [PTA-4] PaPda
(a) Liberalisation (b) Privatisation
(a) Privatisation (b) Liberalisation
et et (c).NeGlobalisation
t et e t et (d) PublicNEnterprise e t et e t et e t et et t et et
lsaai.lN
ai.N lsaai lai. N . N
lsaai lai. N .
lsaai lai. N lsaai lai. (c) Globalisation
. N N . N
lsaai lai. N (d) lsaai.lN i.Ne
aForeign Trade lsaai.lNai.N
a
a a a
s a s
a a a [Ans. (b)
a aPrivatisation]
s a a as a a as a
da as a a asa a
PaPdad PaPdad PaPdad PaPdad PaPdad Pad (c) Globalisation]
Pa[Ans. PaPdad PaPda
lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N
et et
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N
a a a a asa l a a a
asa Ph: 9600175757 Pa/Pda8124201000
a s
a a s
a a s
a a s
a a s
ada s
a a a
alsaai.lN
et et
ai.N This
.NeNeis
alai lai.
t t
onlyalafor
i.lN et et et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N .NeNet
t
www.CBSEtips.in
alai lai.
.NeNet
alai lai.
t
a a s
a a asasa asasa a
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
i–
et et
UNIT et et et et the i.Nsale

et t of i.Nie.Negoods i.Nie.Ne act .Nie.Net1930lai.lN
t t t t t et t
lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N i.Ne i.Ne
a
a s
a aa s
a aa salaala
a as salaala salaala
a as salaala sa a a
a as a as a as a
VIII
and the negotiable
lsaai.lN lsaai.lN lsaai.lN lsaai.lN lsaai.lN lsaai.lN lsaai.lN lsaai.lN
1881
ai.N ai.N ai.N ai.N ai.N ai.N ai.N ai.N
instruments act
a
a sa
a a s
a aa s
a aa s
a aa s
a aa s
a aa s
a aa a
m
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
the sale of goods
co
Chapter
21 act 1930
a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
s.
alsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
ok
a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
CHAPTER SNAPSHOT
lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
o
a
a s
a aa s
a aa 21.1 aFormation
s
a aa of Contract
a a of Sale adada
s a s a s
a aa s
a aa a
PaPdad PaPdad P Pdad PaPdad P Pa PaPdad PaPdad PaPda
21.2 Difference between Sale and Agreement to Sell
ab
et et et et e21.3
t
Net
Types ofeGoods t et et et et et et et et et
lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.21.4 lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
a
a s
a aa s
a aa Transfer
s
a aa of Ownership
sa
a a sa
a a s
a aa s
a aa a
21.5 Conditions and Warranties
et et et et e21.6
t et Rights ofetan et
Unpaid Seller et et et et et et et et
a lsaai.lN
ai.N a lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
s adsa adsa adsa adsa adsa s a
ur
a a a a a a a a a a a
PaPdad a d
P Pa a d
P Pa a d
P Pa a d
P Pa a d
P Pa PaPdad PaPda
a lsaai.lN
et et
ai.N a lsaai.lN
et et
ai.N a lsaai.lN
et et
ai.N a lsaai.lN
ai.N
Exercise
et et .NeNet
alaai lai.
t
a lsaai.lN
et et
ai.N a lsaai.lN
et et
ai.N a lsaai.lN
et et
ai.N
a s
a a s
a a s
a a asas s
a a s
a a s
a a a
.s
I. C hoose the C orrect A nswers .

4. In case of the sale, the ____ has the right to sell
et et 1. Sale e eof
t t Goods Act wase t passed
t in the year
t
e e t et (a)
et Buyer et et (b)ai.N Seller
et et [PTA-2] et et
lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lNi.Ne lsaai.lNai.N lsaai.lN
ai.N lsaai.lN
ai.N lsalai.N lsaai.lN
ai.N
a s a [Govt.
s a aMQP-2019; PTA-1;
s a HY-2019] s a
(c) Hirer s a s a s a
PaPdad PaPdad(d) Consignee
w
(a) 1940 (b) 1997 [Ans. (b) Seller]

(c) e1930 (d) 1960
ai.NThe property ain
i.Nthe
e e goods means
ls5. ai.N the
et et t e t t
e e t t
e e t t
e e t t t et et et et
a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
[Ans. ai.N(c) 1930] s a aai.lN s a lsaai.lN s a lsaai.lN s a lsaai.lN
ai.N
a
PaPdad PaPdad PaPdad PaPdad (a) Possession
PaPdad of goods
PaPdad PaPdad PaPda
w
2. Which of the below constitutes the essential (b) Custody of goods

et et element e t et of contractNof e t esale?
t et et e t (c)
et Ownership eof
t etgoods et et et et
a lsaai.lN
ai.N s a(a)
. N
lsaai laiTwo
. N
parties
s a
.
lsaai lai. N
s a
. N
lsaai lai. N
s a
. N
lsaai lai.N
s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
a
PaPdad PaPdad PaPdad PaPdad (d) Both
PaPdad(a) and (b) PaPdad PaPdad PaPda
w
(b) Transfer of property

[Ans. (c) Ownership of goods]
et et
(c) ePrice t t (d) All of the
t above t t et t et et
ai.NSpecific goods ai.Ndenote goods aidentified upon
t t t t e et
i.Neabove] al6.
e e.Ne e e e
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai[Ans. (d) Alla aai.lN
lsof athe aai.lN a lsaai.lN a lsaai.lNi.Ne a lsaai.lN
ai.N
s
a a s
a a s
a a s
a a s s
a a s s
a
PaPdad PaPdad PaPdad PaPdad the time
PaPdadof ______ ofPsale: aPdaada da a
Pa[PTA-6]
Pad
a
PaPda
3. Which of the below is not a good?
(a) Agreement (b) Contract
(a) eStocks et t (b) Dividend due e (c)
et et t
.Ne
t e t
e e t t e Order
t t
e e t (d) Obligation
et et et et
alsaai.lN
ai.N s a lsaai.lN
(c) aiCrops s a lsaai.lN
ai.N (d) Water
s a lsaai.lN
ai.N s alsaai.lNai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lNai.N
a a a
PaPdad
a a
PaPdad
a a
PaPdad
a a
PaPdad a a
PaPdad PaPdad [Ans. (b) Contract]
a a a a
PaPdad
a
PaPda
[Ans. (b) Dividend due]
lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N
et et
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N
a a a a asa l a a a
asa Ph: 9600175757 Pa/Pda8124201000
a s
a a s
a a s
a a s
a a s
ada s
a a a
alsaai.lN
et et
ai.N This
.NeNeis
alai lai.
t t
onlyalafor
i.lN et et et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N .NeNet
t
www.CBSEtips.in
alai lai.
.NeNet
alai lai.
t
a a s
a a asasa asasa a
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
a
lsaai.lN
et et
ai.N lsaai.lN
ai.N
Government
et et
lai.lN
et et
ai.N
Exam
lai.lN
eQ
t et uestions
ai.N lai.lN
et eand
ai.N
t Answers
lai.lN
et et
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N
a
a s
a a s
a aa a
I. Very Short Answer Questions. 2 M arks
et et 1. The proprietor
et et takes goods
et et from hisi.N business
et et for his personal
et et use. Can eit
t ebe
t considered etas
et a contract i.Nie.Nt et
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N la la
asa
PaPdadof sale? Why?
a s
a a s
a a s
a a s
a a s
a a s
a a [HY-2019] asa a
m
Ans. (i) No, it's not a contract of sale.
et et (ii)i.Ne.Because,
t et if a person et et taken his own etgoods,
et there is no
et esale.
t et et et et et et
a lsaai.lN
ai.N a lsaalai N a lsaai.lN
ai.N alsaai.lN
ai.N alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
PaPdad(iii) A contract
s s s s s s s
PaPdadof sale involves PaPdatwo
ada parties - the
PaPdabuyer and seller
PaPdashould be twoPdifferent persons.
a a a a a ada ada aPdaada a a a
PaPdad PaPda
co
et et et et A
dditional
et et Q
et etuestions et and
et
nswers et et A et et et et
a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
a a a a a a a a a da a is provided a a a
a
I.
PaPdC
adhoose thePC ada
aPdorrect PaPdad . 1 M ark PaPdad7.
A nswers Definition
PaPdad of unpaidPasellerPad PaPdad in PaPda
section of the sale of Goods Act, 1930.
s.
et et I. Choose t t
i.Nie.Ne
the Correct t t
i.Nie.Ne
option..NeNt et e(a)
t et 45 et et (b) la46 et et et et
alsaai.lN
ai.N salaala salaala lai lai. lsaai.lN
ai.N lsaai.lN
ai.N i.lN
ai.N lsaai.lN
ai.N
aPdaadas aPdaadas asaasa s
a aa s
a aa a s a s a s
a aa a
a
1. A contract of sale involves
P P PaPdad PaPdad (c) 47 PaPdad PaPd(d)
ada None of these PaPdad PaPda
(a) one parties (b) three parties [Ans. (a) 45]
ok
et et e t et e t et et et eNt et eNt et et et et et
a lsaai.lN
ai.N s(c)
a lsaai ltwo
. ai. parties salsaai lai.
N N . N N
s a lsaai.lN
ai.N s8.
a ai.The
lsaai.lN possession
s a ai.of
lsaai.lN the finder
s a lsaaiof
.lN lost goodssais
ai.N lsaai.lN
ai.N
The Sale of Goods Act, 1930

a a a a a a a da a a a a a a
PaPdad(d) more than ada parties[Ans.
PaPdfive adatwo parties]
PaPd(c) PaPdad that ofP:aPad PaPdad PaPdad PaPda
2. The subject matter of contract of sale must be (a) Bailee (b) Bailor
t et t et t et t et t et t et et et et et
. N e
lsaai lai. N (a) . N e
lsaai lgoods
ai. N . N e
lsaai lai. N (b) cash . N e
lsaai lai. N . N e
lsaai lai.(c)
N Creditor . N e
lsaai lai.N (d)alaTrue ai.N owner salsaai.lN
i.lN ai.N
o
a s
a aa s
a a a s a s a s a s s a
a
PaPdad PaPdad aPdaada a a
PaPdad
a a
PaPdad
a a
PaPdad [Ans. (a)PBailee] aPdaada a
PaPda
(c) credit (d)P all of these
[Ans. (a) goods] 9. According to sale of Goods Act, 1930, 'seller'
ab
et et et t et et et et eNt et et et et et et et
a lsaai.lN
ai.N 3. dadsThe
a lsaai.lNi.Ne
amonetary lsaai.lN
ai.N
consideration
s a for
s a i.lN
lsaathe ai.means
ai.N goods salsaai.lN a person
sa ai.:N
lsaai.lN s alsaai.lN
ai.N s a lsaai.lN
ai.N
a a a a a a a a a aPdaathe a a a
PaPa PaPdad PaPdad PaPdad ada agrees to Psell
PaPdonly
(a) who da goods PaPdad PaPda
sold is called
(a) Price (b) Goods t (b) who sells or agrees to sell
et et t et t et t et et et et et et
lsaai lai.(c)
Net who onlylasells ai.N the goodssalsaai.lN
e e e e t e
a lsaai.lN
ai.N s(c)
a
. N
lsaai lBoth
ai. N 'a' and 'b'
s a
. N
lsaai lai. N (d) None s a lsaaof N
i laithese
. . N
s a
. N
s a a
i.lN ai.N s a lsaai.lN
ai.N
ur
a a a a a a a a a s a a a a a
PaPdad PaPdad ada
PaPd[Ans. PaPdad (d) who ada
PaPdtransfers the possession
PaPdad of the goods
PaPdad to PaPda
(a) Price]
the other party
4. Which of the following determined with
lsaai.lN
et et
lsaai.lN
e et t
lsaai.lN
t
e e t
lsaai.lN
t
e e t
ai.N of the salsaai.lN
e e
t t [Ans.
lsaai.lN
e(b)
t et who sells or
lsaai.lN
eagrees
t et to sell] lsaai.lN
et et
a ai.N sreference
a a a ai.N to thesaterms
a a
ai.N and conditions s
a a a a a
ai.N s a ai.N s a ai.N s a ai.N
a
PaPdadcontract? PaPdad PaPdad PaPdad10. WherePthe aPdaadtransfer
a a
ada
PaPdproperty
of the
da a
Pad
in thePagoods
a
PaPda
.s
(a) Condition (b) Warranty is to take place of a future time or subject to

lsaai.lN
et et
ai.N (c) . N e
lsaai lBoth
ai. N
t et
'a' and 'b' . N e
lsaai lai.
t et
N (d) None lsaaof
. N e
.
t et
i laithese
N . N esome
lsaai lai.N
t et condition,
lsaai.lN
ethen
ai.N
t et such contract
lsaai.lN
et et is called : i.Ne.Nt et
ai.N i
a s a s a s a s a s a s a salaala
a a a
PaPdad PaPdad
a a aPdaada aPdaada (a) An daada
aagreement to sellaPdaada aPdaadas a
PaPda
[Ans. (b) Warranty]
w
P P P P P P
(b) A contract to sale
5. Sectiont 2, the sale of Goods Act is aboutt
et et e e t t
e e t e e t e(c)
t et Future contract et et et et et et
a lsaai.lN
ai.N s(a)
a
N
lsaai.lPrinciples
ai.N s a lsaai.lN
ai.N (b) Definitionss a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lNai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
a a a
PaPdad PaPdad
a a
PaPdad
a a
PaPdad
a a (d) Condition
PaPdad
a a contract adada
PaPdad
a a a
PaPda
w
P Pa
(c) Exceptions (d) None of above
[Ans. (a) An agreement to sell]
et et t t [Ans. (b) Definitions]t t et t et t et et
11. ai.Which of the afollowing does anot
i.Ne fall in the
e e t e e t e e t eNe t
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN a lsaai.lN i.Ne a lsaai.lN a lsaai.lN
ai.N
PaPdadThe voluntary PaPdtransfer of possession
6. s
a a a s a a form oneadada
s s as a s s
a a a
a ada PaPdad category PaPdof
ada"goods" ? PaPdada PaPdad PaPda
w
P Pa
person to another is called (a) Stock and shares
et et (a) .Transfer t et t et t et t et t et et et et
lsaai lai.(b)
Net Money and aactionable claims
e e e e
a lsaai.lN
ai.N a
N
lsaai lai. N
a
. N
lsaai lai. N
a
. N
lsaai lai. N
a
. N
a lsaai.lN i.Ne a lsaai.lNai.N a lsaai.lN
ai.N
PaPdad(b) Change P ofaPdpossession
s
a a a s s
a a s
a a s
a a s s
a ada PaPdad PaPdad PaPdad crops andPgrass
(c) Growing aPdaada PaPdad
a a a
PaPda
(c) Delivery (d) None of these [Ans. (a) Stock and shares]
lsaai.lN
et et
ai.N
(d)ai.None
l la Nie.Nt et of these ai.Nie.Nt et [Ans. (c)
l la l la .
ai i.
Delivery]
N e t et
N l la . N
ai i.N
e t et
l la ai.Ni.N
et et
l la ai.Ni.N
et et
l la ai.Ni.N
et et
a
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a s
a a s
a a s
a a s
a a s
a a s
ada s
a a a
alsaai.lN
et et
ai.N This
.NeNeis
alai lai.
t t
onlyalafor
i.lN et et et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N .NeNet
t
www.CBSEtips.in
alai lai.
.NeNet
alai lai.
t
a a s
a a asasa asasa a
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
a
5. Discuss the two different types of crossing.

et et e.Nt et e.Nt et et et et et et et et et et et
a lsaai.lN
ai.N s
a a a ls
aa
i .lN
a i
s
a aa ls
a i
a
.lNa i [Govt. MQP-2019;
s
a aa lsaai.lNai.NPTA-5] salsaai.lN
a a
ai.N s
a aa lsaai.lN
ai.N s
a aa lsaai.lN
ai.N s
a aa lsaai.lN
ai.N
a
a
PaPdadTypes of crossing
Ans. PaPdad : Crossing PaPdisadof two types. PaPdad PaPdad PaPdad PaPdad PaPda
D
They are :
LT
LE
TI D
K
(i) General lsaaicrossing
O LT
AB
lsaai.lN
ai.N lsaai.lNai.N .lNai.N lsaai.lNai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
AN
EG K
D
PaPdad PaPdad crossing PaPdad
(ii) Special PaPdad PaPdad PaPdad PaPdad PaPda
m
IB
N N
E LT
T A
IC
O B
(i) General Crossing : According to section
YE K
IC
N ICI
PA AN
et et eNt et of the Negotiable et et et et et et et et et et et et
ai.123 Instruments ai.N Act, salsaai.lN
IC
lsaai.lN lsaai.lN lsaai.lN lsaai.lN lsaai.lN lsaai.lN lsaai.lN
C B
a ai.N a a ai.N a ai.N a ai.N a ai.N a ai.N
A/ ICI
a s
a a s
a a s
a a a a s
a a s
a a s
a a a
PaPdad 1881, “Where
PaPdad a cheque bears PaPdad across its face PaPdad PaPdad PaPdad PaPdad PaPda
co
IC
an addition of the words “and company”
lsaai.lN
et et
ai.N . N
lsaai lai.N
e or
t et any abbreviation
lsaai.lN
et et thereof, between
ai.N lsaai.lN
et et to
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N
a s a
parallel
s a
transverse linesPaor
s a a aIV. L ong Aanswer
s a s a Q uestions a a.
s a s a
Paof
a a a
PaPdad PaPdaada dada two parallel PaPdad
a a
P Pdad PaPdad
a a
PaPdad
a
PaPda
transverse lines simply, either with or
1. Mention the presumptions of Negotiable
s.
et et e.without
t
Net the words e.Nt et “not negotiable” e.Nt et that eNt et et et et et [PTA-2] i.Ne.Nt et
alsaai.lN
ai.N a l a i .lN
a i a l a i .lN
a i a l a i .lN
a i a ai.Instruments.
lsaai.lN a lsaai.lN
ai.N a lsaai.lN
ai.N la lai
addition asa
PaPdshall
ada be deemed PaPdaad crossing and
s
a a s a a s s a s
a a s a s
a a s
a a s asa
a
PaPdad PaPdadAns. (i) aPdaada
PaPdad negotiable Pinstrument
Every PaPdad
is presumed
a
PaPda
the cheque shall be deemed to be crossed
The Negotiable Instruments Act, 1881

to have been drawn, accepted etc. for
ok
et et generally”.
Net et Net et Net et Net et consideration. Net et Net et Net et
a lsaai.lN
ai.N lsaai.lai.N lsaai.lai.N lsaai.lai.N lsaai.lai.N lsaai.lai.N lsaai.lai.N lsaai.lai.N
adsa adsa adsa adsa adsa adsa adsa
a ad
P Pa
a a d
P Pa
a a d
P Pa
a a d
P Pa
a (ii) A
P Pnegotiable
a da a instrument
a
P Pad a is presumed
P Pa to
ad a a
PaPda
have been accepted.
LY
et et et et et et et et e(iii)
t et Every negotiable et et instrument et et bearing, a i.Ne.Nt et
N
lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lNai.N lsaai.lNai.N
O
LE
la lai
o
a a a a a a a asa asa
s s s s date
PaPdadis presumedPato
s
Padhave been made
s
PaPdad or
T
a a a a a a a a a a a da a a
AB

N
U
.
TI
CO
drawn on such a date.

O
O
C
EG
&
AC
ab
et et et et et et et et e(iv)
t et It is presumed et et to have.Nbeen et et accepted i.Ne.Nt et
N
lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lNai.N lsaai lai.N
ES
la lai
T
a s a s a s a sa withina a a reasonable
s a a time
s a after the adate
saasa
O
YE
a a a a a a a a a a a
N
PA
and before its maturity.

et et (ii) eNt et et et et et e(v)
t et The transfer et etof a negotiable et etinstrument i.Ne.Nt et
a lsaai.lN
ai.N a ai.Special
lsaai.lN Crossing
a ai.N : Section
lsaai.lN a ls124 ai.Ndefines salsaai.lN
aai.lN ai.N isadpresumed
a lsaai.lNai.N to havesabeen lsaai.lNai.Nmade before la lai
s s s s asa asa
ur
a a a da a a a a a a a a a a
PaPdad specialPacrossing
Pad is “Where
PaPdaad cheque bears PaPdad P Pad PaPdad PaPdad PaPda
maturity.
across its face an addition of the name of
(vi) The endorsements appearing upon a t t
et et e.aNt ebanker
t with .lor e.Ntwithout
et thelawords e.Nt et “not e.Nt et e.Nt et e.Nt et e e
a lsaai.lN
ai.N l a i .lN
a i l a i N
a i i .lN
ai l a i .lN
a i negotiable l a .lN
sa instrument
i a i lsare
a .lN
a presumed
i a i tolsaai.lN
ai.N
asaasa negotiable”, asaasa asasa asaasa adsa adsa adsa
PaPdad that addition PaPdshall
ada be deemed
a a a a a
PaPdad PaPdad a
P Pad a d
Pa the order toP which a d
Pa PaPda
.s
have been madeP in

a crossing and the cheque shall be deemed
they appear thereon.
et et eto t etbe crossed specially et et and to ibe ecrossed
t et eNt et et t et et et et
a lsaai.lN
ai.N a lsaai.lNai.N a lsaai.lNai.N alsaa.lN ai.N a lsaai.lNai.(vii) When a lsaaai.lN i.Ne
anegotiable instrument
a lsaai.lNai.N has been a lsaai.lN
ai.N
a s
a a
PaPdad to thatPbanker”.
s
aPdaada PaPdad
s
a a s
a a
PaPdad
a as
PaPdadit is presumed
s
a a
PaPdadto have been
s
ada
PaPdaduly
a
PaPda
lost,
w
stamped.
et et et et et et et et eNt et et et t et et et
ai.(viii) The holder ai.Nof a negotiable
einstrument is
a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN s alsaai.lN sa lsaai.lN ai.N s a lsaai.lN
ai.N
a a a a a a a a a a a aPdaada in due course. a a a
presumed to be aPholder PaPdad PaPda
w
lsaai.lN
et et
ai.N
2. Distinguish
lsaai.lN
et et
ai.N
a cheque lsaai.lN
and
et et a bill of exchange.
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N
[PTA-3;
lsaai.lN
et et HY-2019] i.Ne.Nt et
ai.N la lai
a s a s a s a s a s a s a asaasa
a Ans. a a
PaPdad
a a
PaPdad
a a
PaPdad
a a
PaPdad
a a
PaPdad
a a
PaPdad PaPdad
a
PaPda
w
Sl. Basis of
Cheque Bill
et etof Exchange
lsaai.lN
et et
ai.N
No. lai.lN Difference
ai
e.Nt et
lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N lsaai.lN
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N
a s
a a a s a s
a aa s
adaa s a s a s a s a
a da a dada aPdaadrawn
da a a
PaPd1.ad Drawn PaPdad A cheque can PaPdabe drawn onlyPaon Pada A billPaof
Paexchange canPbe on anyPaPdada PaPda
particular banker. person including a banker
lsaai.lN
et et
ai.N 2. laiPayability
.lN e e
ai.N
t t Itlaiis ai.payable
.lN
t
eNe t on demand ai.N only. salsaai.lN
lsaai.lN
t
e e t
ai.NIt is payable
t
e et
lsaaon ai.demand
i.lN eNt et or on lsaai.lthe
ai.N expiry ofsaalsaai.lN
N et et et et
ai.N
a s a a s a a s a s a s a
a a a
PaPdad
s a a
PaPdad
s a a
PaPdad
a a
PaPdad certain
PaPdperiod.
a
ada
a a
PaPdad
a a
PaPdad
a
PaPda
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a s
a a s
a a s
a a s
a a s
a a s
ada s
a a a
alsaai.lN
et et
ai.N This
.NeNeis
alai lai.
t t
onlyalafor
i.lN et et et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N .NeNet
t
www.CBSEtips.in
alai lai.
.NeNet
alai lai.
t
a a s
a a asasa asasa a
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
a
et et 2. Distinguish et et between cheque et et and promissory et et note. et et et et et et et et

a lsaai.lN
ai.N Ans. s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
a adada
P Pa adada P Pa adada P Pa adada P Pa
a a
PaPdad
a a
PaPdad
a a
PaPdad
a
PaPda
Sl.
Basis of Difference Cheque Promissory Note
et et No. e t et e t et e t et et et et et et et et et
lsaai.lN
ai.N . N
lsaai lai. N . N
lsaai lai. N . N
lsaai lai. N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
a
a 1.a a Nature of P
s
PaPdad
a order s
aPdaada
a A cheque
a acontains an aorder
s
PaPdad
a a a to pay
s
P Pdad
a Aapromissory
s
PaPdad
a
a noteacontains
s
PaPdad
a
a an Padaada
s a a
PaPda
m
P
money undertaking to pay money.
lsaai.lN
et et
ai.N
2. lsNo.
aai.lN
eof
t etParties
ai.N lsaai.lN
et eThere
ai.N
t are three
lsaai.lN
etparties
ai.N
et in a lcheque-
aai.lN
et et
ai.N
In a lpromissory
aai.lN
et et
ai.N
note lthere
aai.lN
et are
ai.N
et only
lsaai.lN
et et
ai.N
a a a
PaPdad
a a
PaPdad drawer,
PaPdadrawee
ada and payeea a
PaPdad
s two
daadaparties – the
PaP
s
PaPdmaker
ada and thePpayee
a s aPdaada a
PaPda
co
3. Creator of the The drawer of a cheque is a creditor The maker of a note is a debtor.
a lsaai.lN
ai.N s alsinstrument
aai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
a da a aPdaada aPdaada a a
PaPdad can be
a a
PaPdad
a a
PaPdad
a a
PaPdad
a
PaPda
Pad Identify ofPthe
Pa4. ThePdrawer and the drawee This cannot be so in a promissory
parties to instrument one and same person note
s.
et et t
.NeNet
t
.NeNet
t
.NeNet
t
.NeNet
t
.NeNet
t
.NeNet
t
.NeNet
lsaai.lN
ai.N aai lai.
5.asaalsPayableness lai lai. A cheque laaialways
sais lai. payable aai lai.
salon A i i. alaaithe
lai. other hand i i.
daapromissory
salaala note, son salaala
a asaasa
a
PaPdad PaPdad aPdaadas aPdaadas PaP das aPdaadas aPdaadas a
PaPda
demand
P P is payable either on demand or after a
P P
The Negotiable Instruments Act, 1881

specified period.
ok
et et t t
i.Ne.Ne
t t
i.Ne.Ne
t t
i.Ne.Ne
t t
i.Ne.Ne
t t
i.Ne.Ne
t t
i.Ne.Ne et et
a lsaai.lN
ai.N aalai
6.asaalsCrossing la lai A cheque laalaibe crossed salsaalai
sacan A pronotei
salaala cannotdbe laalai
sacrossed. lsaai.lN
ai.N
a asaasa adadas adada adadas a adas
s
a aa a
PaPdad PaPdad P Pa P Pa P Pa P Pa PaPdad PaPda
7. Stamping A cheque need not be stamped A promissory note has to be
et et et et et et et et et et sufficiently et etstamped. i.Ne.Nt et et et
lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
o
Pa8.
Pad Discounting A cheque
PaPdad cannot be discounted A
daapromissoyr note
PaPdacan
a da a a a a a a a da ada be discounteda a a
PaPdad PaPdad PaP PaPdad PaPda
with a banker
ab
et et eet t e et t e et t N e et t et t
e et t
e e et t
lsaai.lN
ai.N 9. salsGrace
ai.N Period salsaai.lN
ai.N ai.N No days sof
lsaagrace
ai.N are allowed
i.lN lsaai.for
lai.N Three lsaaidays
ai.N of gracesare
.lN lsaai.lallowed
N
ai.N for salsaai.lN
ai.N
a
a d ada al d ada d ada
a d adsa
a d adsa
a dada
a d ada a
a
P Pa a
P Pa payment
P Pa of a chequeP Pa
a a a
PPcalculating
a the Pdue
aPa date of promissorya
P Pa PaPda
note.
a lsaai.lN
ai.N aai.lN
10.asalsBearer
ai.N s a lsaai.lN
ai.N A cheque s ais l
N
lsaai.payable
ai.N to order
sa
.lN
lsaaior to
ai.N sa lsaai.lN
Aapromissory ai.N lsaai.lN
noteacannot
sa ai.Nbe made salsaai.lN
ai.N
ur
a a a a daada daada a a ada a

PaPdad PaPdad bearer
P aP P aP a d
Pa d
P payable to bearer.
a d
P Pa d a d
P Pa PaPda
et et 3. Explain et et any sixi.Ne.kinds t et of laNegotiable

et et et et (a) It must et ebet drawn in .India et et et et
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaalai N s a i.lN
a ai.N s alsaai.lN
ai.N s a lsaai.lNai.N s a lsaai lN
ai.N s a lsaai.lN
ai.N
PaPdadInstruments. P(b)
aPdaadaIt must be payable PaPdad in India PaPdad
a a a a a a a s a a a a a a a
.s
Ans. (i) Bearer Instrument : Promissory Note, (c) It must be drawn upon any person
et et Bill
e et t of Exchange e et or
t cheque is e epayable
t t e et t resident et et in India i.Ne.Nt et et et
lsaai.lN
ai.N lsaai.lNai.N lsaai.lNai.N lsaai.lNai.N lsaai.lNai.N lsaai.lNai.N lsaalai lsaai.lN
ai.N
a
a s
a a
PaPdad
a to bearer a ais called bearer
s
PaPdad
a a a instrumentadada
s
PaPdad
a
P Pa
s a
(iv) Foreign
PaPdad
s
a aa
Instrument s
a aa
PaPdad : An instrument
s
a a
PaPdad
a a
PaPda
w
subject to fulfilment of either of the two which is not inland instrument is called
conditions:
et et e.Nt et e.Nt et et t et et foreign instrument. et t et et et et
lsaai.lN
ai.N a i.lN i (1) It must i.lN
lsabe aiexpressed to lsaai.lN
be i.Ne
apayable lsaai.lNai.N lsaai.lN i.Ne lsaai.lN
ai.N lsaai.lN
ai.N
a
a s
a aa ls a a s
a aa a s
a aa s
a aa (1) s
a aBill
a adrawn outside
s
a aa India s
a aa a
w
(2) The only or last endorsement should (2) Bill payable outside India
be blank endorsement. (3) BillNdrawn
et et e.Nt et et et et t et et et et upon foreign et ecitizens
t et et
lsaai.lN
ai.N (ii)l a i .lN
a i Order lsaai.lN
Instrument ai.N : Promissory lsaai.lN i.Ne Bill
aNote, lsaai.lNai.N lsaai.lai.N lsaai.lN
ai.N lsaai.lN
ai.N
a
a s
a a
PaPdad
a s a s
a aa
PaPdad or cheque PisaPdpayable
a s
ada
a s
a a
PaPdad
a (v) Ambiguous
PaPdad
s
a aa Instrument
a a : An ambiguous
s
PaPdad
a s
a a
PaPdad
a a
PaPda
w
of Exchange to order instrument means an instrument which

is called Order instrument. can be construed either as at promissory
et et e t et e.Nt et e.Nt et e.Nt et e.Nt et e et et et
a lsaai.lN
ai.N (iii)
s a l aa
i .l
N
a i .Inland
N Instrument
s a l aa
i .
l
Na i : Promissory
s a l aa
i.l
N
a i Note, s a l aa
i .
l
N
a i note or
s a l aa
a
i .
l
N
abill
i of exchange.
s a lsaai.lN
ai.N s a lsaai.lN
ai.N
a a a s da a s a a s a a s a a s a a a a a
PaPdad Bill ofPaExchange
Pad PaPdad is an inland
or cheque PaPdad PaPdad PaPdad PaPdad PaPda
(vi) Inchoate Instrument : It means an
instrument subject to the following incomplete instrument in some respect.
et et i.Nie.conditions:
t t t t t t t t t t t t t
lsaai.lN
ai.N la la Net i.Nie.Ne
la la la la i.Nie.Ne i.Nie.Ne i.Nie.Ne i.Nie.Ne i.Nie.Ne
a
a asaasa asaasa asaasa da a salsaala asa
la la
asa asa
la la
asa asa
la la
asa a
PaPdad PaPdad PaPdad Ä PadÄ
PaÙ PaPdad PaPdad PaPdad PaPda
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a s
a a s
a a s
a a s
a a s
a a s
ada s
a a a
alsaai.lN
et et
ai.N This
.NeNeis
alai lai.
t t
onlyalafor
i.lN et et et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N .NeNet
t
www.CBSEtips.in
alai lai.
.NeNet
alai lai.
t
a a s
a a asasa asasa a
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
UNIT
ENTREPRENEURSHIP
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
IX DEVELOPMENT
a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N
m
ELEMENTS OF
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
co
Chapter
23
ENTREPRENEURSHIP
a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
s.
alsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
ok
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
PaPdad CHAPTERPaSNAPSHOT
a s
a a s
a a s
da a s
a a s
a a s
a a s
a a a
PaPdad Pad PaPdad PaPdad PaPdad PaPdad PaPda
23.1 Entrepreneurship – Meaning, Concept & Definition

et et et et e.Nt et e.Nt et e.Nt et et et et et et et
lsaai.lN
ai.N lsaai.lN
ai.N 23.2 a i .lN i Characteristics
ai .lNi of Entrepreneur a i .lN i lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
o
a s a s a l
s a a s a l
s a a s a l
s a a s a s a s a
23.3 Importance of Entrepreneurship
23.4 Entrepreneur, Intrapreneur andt Manager – A Comparison
ab
a lsaai.lN
ai.N s a lsaai.lN
ai.N s23.5
a l
s
aa
i .l
Na i Women s a l
s
aa
i.l
N
Entrepreneurs
a i – sa ls
ai.lN
a ai.N
Opportunities and
sa a
i.lN
ai.N
lsaChallenges s alsaai.lNai.N s a lsaai.lN
ai.N
23.6 Entrepreneurial Functions
a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
Exercise sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
ur
et et I. Cahoose
t
e et t e et t e et 5. ie.NWhich
t et of the tbelow
e et is a commercial e et function?
t t
e et
a lsaai.lN
ai.N s lsaai.lNai.N the Csorrect a lsaai.lNai.N A nswers s a lsaa.i.lN
ai.N s a lsaai.lN
a s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
a a a
PaPdad
a a
PaPdad
a a
PaPdad
a a
PaPdad (a) Accounting
a a
PaPdad PaPdaad(b)
a Coordination a a
PaPdad
a
PaPda
.s
1. Which of the below is a factor of production? (c) Discovery of idea (d) Planning
(a) Land (b) Labour t t [Ans. (a)
et et t
e.Ne t t
e e t e t
e e t t
e e t et eAccounting]
t et et
a lsaai.lN
ai.N a(c) aiEntrepreneurship
lsaai.lN a lsaai.lN
ai.N (d) All alsof
aai.lN i.Neabove
athe a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
s s s s s s s
PaPdad II. Very PS ada AnswerPaQ . PaPdaada
a a a a a a a a a dada a
PaPdad PaPdad [Ans. (d) ada of the above]
PaPdAll aPdhort Pauestions PaPda
w
2. Entrepreneur is not classified as 1. Mention any two characteristics of

et et (a)i.NieRisk t et Bearer Net et (b) Innovator e t et et entrepreneurs.
et et et et et et et
lsaai.lN
ai.N lsaala . N .
lsaai lai. N . N
ai.N lsaai.lN
ai.N
a a a(c) Employee
s a a
s a (d) Organizer
s a s a s a s a s a
PaPdad Ans. (i) PaSpirit Pad of servicePaPad
a a a a da a da a da a a
Pa[PTA-6]
a a
PaPdad PaPdad PaPdad Pad PaPda
w
[Ans. (c) Employee] (ii) Self confidence

3. Whatt are the characteristics of an
et et e e t t
e e t t
e e t e (iii)
t et Flexibility et et et et et et
a lsaai.lN
ai.N s aentrepreneur?
lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N(iv) Innovation
ai.N s a lsaai.lN
ai.N
a a a daada a a a a a a a a a a
PaPdad (a) Spirit of enterprise (b) ada
PaPdFlexibility PaPdad PaPdad PaPdad PaPdad PaPda
w
PaP
(c) Self Confidence (d) All of the above 2. List down the managerial functions of
et et i.NeNt et [Ans.
et et (d) All of the
et eabove]
t
entrepreneurs.
lsaai.lN
ai.N lsaalai. lsaai.lN lsaai.lN
ai.N is not sclassified ai.N aai.lN
lsAns. ai.N(i) Planninglsaai.lNai.N lsaai.lN
ai.N lsaai.lN
ai.N
a
a 4. s
a aaWhich of the s
aPdaada
abelow a a a into s
a aa s
aPdaada
a s
a aa s
a aa a
PaPdad PaPdad PaPdad (ii) P Organising PaPdad PaPdad PaPda
managerialP functions?
(a) Planning (b) Marketing (iii) Directing
et et t et t et t et t et et et et et et et
(c)
lsaai laiOrganizing (d) Controlling lsaai lai. (iv) Controlling
e e e e
alsaai.lN
ai.N s a
. N . N
s a
. N
lsaai lai. N
s a
. N
lsaai lai. N
s a
. N N
a a a a a a a a da a a a a a a
PaPdad [Ans.
PaPdad(b) Marketing] (v) PaCo-ordination
a
PaPdad PaPdad Pad PaPdad PaPdad PaPda
lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N
et et
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N
a a a a asa l a a a
asa Ph: 9600175757 Pa/Pda8124201000
a s
a a s
a a s
a a s
a a s
ada s
a a a
alsaai.lN
et et
ai.N This
.NeNeis
alai lai.
t t
onlyalafor
i.lN et et et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N .NeNet
t
www.CBSEtips.in
alai lai.
.NeNet
alai lai.
t
a a s
a a asasa asasa a
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
a
(iii) But they adapt themselves to the changes (b) Those t who raise allied products t
et et e.Nt et e.Nt et e.Nt et e.Nt et e.Net e.Nt et e et
a lsaai.lN
ai.N s a ls
aa
i .lN
a i only as a last
s a ls
aa
iresort
.lN
a i when they
s a ls
aa
i .lN
a fear
i that s a ls
aa
i .lNa i like
s a ls
aa
i .lpoultry,
Na i meat, s a ls
fish,
aa
i .lNa i honey, skin,
s a lsaai.lN
ai.N
a a a a a a a a a ada daada aPdaada a
PaPdad PaPdad
non adaptability to changesPaPdadwill inevitably PaPdad PaPdaagricultural PaP implements, Pflower, PaPda
lead to loss or collapse of the enterprise. silk, fruits, prawn, etc. are called
et et (iv) eTheir
t e t dealings aree egoverned byi.Ncustoms,
t t e et t e et t agricultural et et entrepreneur. et et et et
a lsaai.lN
ai.N a lsaai.lNai.N a lsaai.lNai.N a lsaalai.N a lsaai.lN ai.N a lsaai.lN ai.N a lsaai.lN ai.N a lsaai.lN
ai.N
a a a
PaPdad
s religion, PaPdatradition
s
ada and
PaPdapast
s
ada practices s
a a
PaPdad2. Discuss da a
Pathe
s
Pad nature of functional PaPdad
s
a a
entrepreneurs.
s
a a
PaPdad
a
PaPda
m
handed down to them by their ancestors. Ans. Classification of Entrepreneurs according to
et et e t et e t et e t et eFunction
t et : ai.Nie.Nt et et et et et
a lsaai.lN
ai.N IV. sLaong lsaai lai. A nswer sQ
. N N
a
. N
lsauestions
i lai. N . salaai lai. . N N
a lsaai.lN ai.N a lsala a lsaai.lN ai.N a lsaai.lN
ai.N
a adaada PaPdad
a a a
PaPdad
a a s s
a a
PaPdad (i) Innovative s
a a
PaPdad Entrepreneur
PaPdad
a a :
s s
a a
PaPdad
a
PaPda
co
1.P P Explain in detail on classification according to (a) Innovative entrepreneur is one who is
the type of business. [PTA-2]
et et t
e.Ne t e et t e et t e et t always efocussed
t et on introducing et et a new Net et
a lsaai.lN
ai.N Ans. s(i) a lsaai.lNaiBusiness Entrepreneur
a lsaai.lNai.N : salaai.lN ai.N a lsaai.lN ai.N lsaai.lN
project
a ai.N or introducing a lsaai.lN ai.N something lsaai.lai.N
a d ada d s
ada d ada s d s
ada d s
ada d s
ada d adsaa a
a
P Pa (a) Business a
P Pa entrepreneur P Pa is called solo
a a
P Pa a
P Pa a
P Pa a
P Pa PaPda
new in the venture already started.
entrepreneur. He/She is the one who
(b) Their innovation may take the form t
s.
et et e.Nt et conceives i.an e.Ntidea
et for a new product/
e.Nt et e.Nt et e.Nt et e.Nt et e et
alsaai.lN
ai.N s
a a a ls
aa
i .lN
a i
service l a Nai
a a and establishes
s a s a l s a ls
aa
i . Na i
a a a businessadada
l s a ls
aa
i .l
Na i of
s
ada a ls
aabrand
i .l
Na i new product,
s
a a a ls
aa
i .l
Na i upgraded s
a a a lsaai.lN
ai.N
a
a
PaPdad PaPdad PaPdad P a PaPdaproduct, PaPdad
discovering PaPdad
untapped PaPda
enterprise to translate his idea into P
reality. market, new method of production,
ok
lsaai.lN
et et
ai.N lsaai lai(b)
. N e.N
t et
Business . N e
i. N
t et
lsaai laentrepreneur lsaaitakes
. Nai.
e N
t et
up salaai lai. . N e N
t et re-engineering
lsaai.lN
et et
ai.N
of lexisting
aai.lN
et et product, i.Ne.Nt et
ai.N la lai
a a a a l a a asa
s s s s s asa
PaPdasimplification PaPdofadacomplex process,
a a a a a a a a s ada a s a
a
PaPdad production,
PaPdad operations
PaPdad and pursues PaPdad PaPdad PaPda
marketing activities. adoption of a distinct process and so
et et (ii) i.NeTrading t et Entrepreneur et et : et et e.Nt et on. et et et et et et
lsaai.lN
ai.N lsaalai.N lsaai.lN ai.N lsaai.lN ai.N who salsaai.lN lsaai.lN i.N lsaa:i.lN ai.N lsaai.lN
ai.N
Types Of Entrepreneurs
ai(ii) Imitative aEntrepreneur
o
a
a s
a a a (a) Trading s
a a a entrepreneurs are
s
a a a those a a s
a a a s
a a a s
a a a a
PaPdad PaPdad Padad Padad Padad PaPdad Padad PaPda
restrict themselves Pto buying and P (a)P Imitative entrepreneur is P one
selling finished goods. who simply imitates existing skill, t
ab
et et e.Nt et They mayi.Nbe

(b) e.Nt etengaged ini.Ndomestic e.Nt et e.Nt et e.Nt et e.Nt et e et
a lsaai.lN
ai.N s a ls
aa
i .lN
a i
s a ls
aa l a i
s a ls
aa l a i
s a ls
aa
i .l
Nai knowledge
s a ls
aa
i .l
Na i or technology
s a ls
aa
i .l
Na i already s in
a lsaai.lN
ai.N
a a a aPdaada Their core a a ada a a a a a
a
PaPdad and
PaPdinternational
ada Ptrade. PaPdad PaPdaplace in advanced PaPdad countries. PaPdad PaPda
strength lies in distribution and (b) An imitative entrepreneur simply
et et e t e t marketing.Net et e t et e t et re-engineer et et or redesign ettheet products i.Nie.Nt et
a lsaai.lN
ai.N a
. N N
lsaai laiIndustrial
(iii)
. .
lsaai lai.
Entrepreneur
a
N
: a
. N
lsaai lai. N
a
. N
lsaai lai. N
a lsaai.lNai.N a lsaai.lN ai.N la la
s s s s s s adsaasa
ur
PaPdadeveloped inPadvanced countriesPaPdaand

a a a a a a a a a ada aPdaada a
(a) These are entrepreneurs who produce a version suited to their local
manufacture products to cater to
et et t t t t conditions. et et et et et et
ai.N the needs lsaai.lofai.Nconsuming lsapublicai.N after salsaai.lN
e e t e e t e e t e.Ne t
a lsaai.lN
ai.N s a lsaai.lN s a
N
s a a
i.lN ai(iii) Fabian s a a
i.lNai.N
lsaEntrepreneur s :a lsaai.lN ai.N s a lsaai.lN
ai.N
a
PaPdad
a a identifying
PaPdad
a a the needaleft
P Pdadunfulfilled by
a a a a
PaPdad
a a
PaPdad PaPdad
a a a a
PaPdad
a
PaPda
.s
the manufacturer hitherto. (a) These entrepreneurs are said to be

(b) conservatives and sceptical about
et et et et Industriali.entrepreneurs et et mobilise et et the et et et et et et et et
a lsaai.lN
ai.N s
a a a lsaai.lNai.N resources s a lsaaof l
Nai.N various types
s a
.lN
lsaaiand ai.N create salsaai.lN ai.N plasticising
s a lsaai.lNai.N any s achange
lsaai.lN ai.N in their
s a lsaai.lN
ai.N
a
PaPdad aPdaada a a
PaPdad the products
a a
PaPdad
ada
PaPdaorganisation. PaPdad
a a a a
PaPdad
a
PaPda
w
anPentity to manufacture
or service. (b) Their dealings are governed by
a lsaai.lN
et et
ai.N (iv)
a
. N
lsaai lai.
eCorporate
t et
N Entrepreneur
a
. N
lsaai lai.
e N
t et
: a
. N
lsaai lai.
e N
t et
a
. N
lsaai lai.
e N
t et
customs,
a lsaai.lN
et et
ai.N religion,satradition lsaai.lN ai.N
et et and past i.Ne.Nt et
la lai
s s s s s asa asa
PaPdapractices handed
PaPdad down to them PaPdadby
a a a a a a a a ada a a a
a
PaPdad (a) Corporate
PaPdad entrepreneur
PaPdad is called PaPdad PaPda
w
promoter. He/She entrepreneur takes their ancestors. Example Nursus

et et e et t initiative necessary
e et t to start ane et entity
t t
e.Ne t coffee. et et et et et et
lsaai.lN
ai.N lsaai.lNai.N under scorporate lsaai.lN ai.N format. lsaai.lN ai.N lsaai.lNai(iv) lsaai.lNai.N lsaai.lN ai.N lsaai.lN
ai.N
a
a s
a a a a a a s
a a a s
a a a Drone s
a a a Entrepreneur s:
a a a s
a a a a
PaPdad PaPdad PaPdad Padad PaPdad PaPdad PaPdad PaPda
w
(b) Corporate entrepreneur assembles P (1) Drone entrepreneurs are those

all the resources and put in place who aret ttotally opposedt tto changes t t
et et e.Nt et organisation e.Nt et
to run the business e.Nt et on a e.Nt et e e e e e e
lsaai.lN .lN .lN .lN .lN lsaai.lN lsaai.lN lsaai.lN
aunfolding
a ai.N l a i a i l a i a i l a i a i l a i a i ai.N in the senvironment. ai.N They ai.N
adsa sa adsa sa adsa sa adsa sa sa ada adsa a
a a
P Pad a day-to-day
a
P Pad a basis. P Pa a d a a d
P Pa
a a d d a
P Paused to operate a d
P Pin
a
a the niche market. a d
P Pa
a
PaPda
(v) Agricultural Entrepreneurs : (2) They are similar to fabian
et et (a)
e t et Agricultural e t et entrepreneurs e t et are e t et
entrepreneur et et in doggedly et et pursuing i.Ne.Nt et
lsaai.lN
ai.N . N
lsaai lai. N . N
lsaai lai. N . N
lsaai lai. N . N
lsaai lai. N lsaai.lNai.N lsaai.lN ai.N la lai
a
a
PaPdad
s
a a a those
PaPdad
aentrepreneurs
s a
a
PaPdad
who
a a raise farmadada
s a
P Pa
s a adas a
PaPdatheir conventional
s
a a a
PaPdad practices. PaPdad
asa asa a
PaPda
products and market them.
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a s
a a s
a a s
a a s
a a s
a a s
ada s
a a a
alsaai.lN
et et
ai.N This
.NeNeis
alai lai.
t t
onlyalafor
i.lN et et et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N .NeNet
t
www.CBSEtips.in
alai lai.
.NeNet
alai lai.
t
a a s
a a asasa asasa a
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
GOVERNMENT SCHEMES
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
Chapter
25
a
a
lsaai.lN
et et
ai.N sa
a a
PaPdad
lsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
ai.NFOR ENTREPRENEURIAL
et et
s
a a
PaPdad
a lsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N s
a a
PaPdad
alsaai.lN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N
a
PaPda
m
a lsaai.lN
et et
ai.N s
a aa lsaai.lN
et et
ai.N s
a aa lsaai.lN
et et
ai.N
DEVELOPMENT s
a aalsaai.lN
et et
ai.N s
a aalsaai.lN
et et
ai.N s
a aa lsaai.lN
et et
ai.N s
a aa lsaai.lN
et et
ai.N s
a aa lsaai.lN
et et
ai.N
a
a
co
a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
s.
alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a s
a a
PaPdad CHAPTER
s
a a
PaPdad SNAPSHOT s
a a
PaPdad
s
a a
PaPdad
s
a a
PaPdad
s
a a
PaPdad
s
a a
PaPdad
a
PaPda
ok
25.1 India's Efforts at Promoting Entrepreneurship and Innovations
a lsaai.lN
ai.N sa lsaai.lN a lsaai.lN
ai.N 25.2 sSpecific s a lsaai.lN
ai.N Entrepreneurship ai.N Schemes s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
25.3 Steps in Promoting an Entrepreneurial Venture
25.4 Government of TamilNadu Entrepreneurial Schemes
lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
o
a
a s
a aa s
a aa s
a aa s
a aa s
a aa s
a aa s
a aa a
ab
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N sa lsaai.lN
ai.N sa lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N
Exercise
a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
ur
I. C hoose C orrectet A nswers .

3. ___________ is the Government of India‘s
et ethe
ai.endeavour tolsaai.lpromote culture aiof
et et t et et et eNt et et et e.Nt einnovation
t et et
a lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN N
ai.N
a d adsa
a d adsa
a s
a aa s
a aa s a
and entrepreneurship.
a a s
a aa s
a aa a
a
P Pa a
P Pa PaPdad PaPdad PaPdad PaPdad PaPdad PaPda
.s
1. The ___________ initiative was launched to (a) AIM (b) STEP

modernize the Indiant economy to make all
et et e et t eNe t e et t (c)
e et t SEED e et t (d) AIC et et et et
lsaai.lN
ai.N governments
lsaai.lNai.N serviceslsaai.lNai.available electronically.
lsaai.lN ai.N lsaai.lNai.N lsaai.lNai.N lsaai.lNai.N lsaai.lN
ai.N
a
a s
a aa
PaPdad(a) StandupPIndia
s
aPdaada
a s
a a
PaPdad
a s
a a
PaPdad
a
s
a a
PaPdad
a a a [Ans. (a)aAIM]
s
PaPdad
a
P Pdad
s
a aa a
PaPda
w
(b) Startup India 4. ___________ should cover aspects like sources

et et e t et e t et e t et eoft et finance, technical et et know-how, et et source of i.Ne.Nt et
lsaai.lN
ai.N (c) . N N
lsaai lDigital
ai. India . N
lsaai lai. N . N
lsaai lai. N lsaai.lNai.N lsaai.lNai.N lsaai.lNai.N la lai
a
a s
a aa s
a aa s
a aa s
a aa labour and a araw material,
s a market
s
a aa potential aand
saasa a
w
(d) Make in India [Ans. (c) Digital India] profitability.

(a) Technical Report (b) Finance Report
et et 2. ________ e.Nt et is designed to
t ettransform India
e.N e.Nt et to a e.Nt et e.Nt et e.Nt et et et
lsaai.lN
ai.N l a i.lNa i l a i.lNa i l a i .lN
a i l a i .lN
a i (c) Project Report
l a i . N
a i (d) l a N
Progress
i. a i Report lsaai.lN
ai.N
a
a a global
s a
a s a design and
a a manufacturing
s a s a a ahub.
s a s a s
a aa s a s
a aa s a l s
a aa s a l s
a aa a
PaPdad PaPdad PaPdad PaPdad PaPdad PaPdad(c) Project Report] PaPdad PaPda
w
[Ans.
(a) Digital India
et et (b) i.Make et et in India i.Ne.Nt et et et 5. e____________has
t et etot include the et emechanism et et
lsaai.lN
ai.N lsaalN ai.N lsaai.lNai.N lsaai.lN Net
ai.for N
lsaai.venture aai.lN
t
ai.N report.sa lsaai.lN
a a a lsaalai a a managing a l ai.N in the a lsproject ai.N
PaPdad(c) Startup India
s
a a s
a a s
a a s
a a s
a a s
a a
a
PaPdad PaPdad PaPdad PaPdad PaPdad aPdaada a
PaPda
[PTA-5]
P
(d) Design India. [Ans. (b) Make in India] (a) Banker (b) Government
et et t t t et t et t et t et et et et et
lsaai lai.(c) Lending lsInstitutions (d)alaEntrepreneur
e e e e e e
alsaai.lN
ai.N s a
. N
lsaai lai. N
s a
. N
lsaai lai. N
s a
. N
lsaai lai. N
s a
. N N
s a
. N
aai lai. N
s s a
i.lN
PaPdad PaPdad PaPdad PaPdad PaPdad [Ans.
PaPdad(d) Entrepreneur] PaPdad PaPda
233
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a s
a a s
a a s
a a s
a a s
a a s
ada s
a a a
alsaai.lN
et et
ai.N This
.NeNeis
alai lai.
t t
onlyalafor
i.lN et et et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N .NeNet
t
www.CBSEtips.in
alai lai.
.NeNet
alai lai.
t
a a s
a a asasa asasa a
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
a a a
XII
PaP Std -
a a
Commerce
PaPdad
a a
PaPdad
a a
PaPdad
a a
PaPdad
a a
PaPdad
a
PaPda
(b) Unsecuredt Debentures t : These (iv) On the basis of Registration :

et et et et e.Net e.Net e.Nt et e.Nt et e.Nt et et et
a lsaai.lN
ai.N s
a aa lsaai.lN
ai.N instruments
s a ls
aa
i .lN
a i are unsecured
s a ls
aa
i .lN
a i against s a l
s
aa
i .lN
a i (a)s a ls
aa
i .
l
N
Registered
a i Debentures
s a l
s
aa
i .
l
N
a i : Theses a i.lN
lsaaareai.N
a
PaPdad da a a a
PaPdad
a a
PaPdad
a a
PaPdad issued in Pthe aPdaada aPdaada a
PaPda
PaPadassets.
the name of aPparticular
(iii) On the basis of Redeemability : person, who registered by the
UNIT X  Chapter-26
lsaai.lN
et et . N t et
lsaai lai. (a) Redeemable
e . N e t et
Debentures . N e t et
lsaai lai. : It referssalsaai lai. . N e t et company.
lsaai.lN
et et
lsaai.lN
et et
lsaai.lN
et et
a ai.N sa
N
s a lsaai lai. N
s a
N N
s a ai.N s a ai.N s a ai.N
PaPd(b)
ada Bearer Debentures : ThesePareaPdaadissued
a a a da a a a a a a a a
PaPdad to
Padthe debentures PaPdad which willPaPdbe ada PaPdad
a
PaPda
m
Pa
redeemed in future. to the bearer and are negotiable
et et e e(b) Irredeemable
t t t
e e t Debentures e e: It is a i.Ne.Ne
t t t t instruments,
et et and are et etransferred
t byet et
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lNai.N a lsaai.lNai.N a lsaalai a i.lN
lsamere ai.N delivery.salsaai.lN ai.N a lsaai.lN
ai.N
a a d s
ada debenture,
a d s
ada in which
a dadano specific time
s
a d s
ada a d s
ada a
a d ada a d s
ada a
PaPda
co
P Pa P Pa P Pa P Pa P Pa P Pa P Pa
is specified by the companies to pay
back the money.
et et e et t t te e t t
e e e e t t t t e e t t e e t t e e
lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
Q A
a adsa adsa adsa adsa adsa adsa adsa a
PTAP Pa uestions P Paand nswers
a d a d a d a d a d a d a d a
a
P Pa a
P Pa a a a
P Pa a
P Pa a
P Pa PaPda
s.
lsaai.lN
et et
ai.N
I. C lsaahoose
i.lN et et
ai.N
the C orrect
lai.lN
et et A nswers
ai.N
. e1t etM ark
lai.lN
ai.N lsaai.lN
et t
aIII.
i.Ne L ong Aanswer
lsaai.lN
et et
ai.N Q uestions lsaai.lN
et t
a.
i.Ne 5 M arks lsaai.lN
et et
ai.N
a
a s
a aa asaasa asaasa s
a aa s
a a s
a aa s
a a a a
I. Choose the Correct option. 1. What a formalities need to be fulfilled for a
ok
companies having share capital to commence t t
et et 1. aThe e.Nt eperson
t whoai.envisages e.Nt et the idea e.Ntto
et form a i.Nie.Nt et e.Nt et e.Nt et e e
a lsaai.lN
ai.N l i .lN
a i l sal
N
a i l a
sal
i . N
a i l a
sal a business? l a
sal
i . N
a i l a
sal
i .Na i lsaai.lN
[PTA-6] ai.N
a d adsaa sacompany called d adsaa d adsaa [PTA-4]
d adsaa d adsaa d adsaa d adsaa a
a
P Pa a
P Pa a
P Pa a
P Pa a
P Pa a
P Pa a
P Pa PaPda
Ans. As per section 11 of the Act, a company having
(a) Director
share capital tshould file witht tthe Registrar, t t
et et (b) e.Nt Company
et Secretary e.Nt et (c) Registrar e.Nt et e.Nt et e.Net e e e e
lsaai.lN
ai.N a i .lN i a i .lN i a i .lN i a i .lN i declaration a i .lN
sa stating that
i lsaai.lNai.N lsaai.lN
ai.N
o
a l a l a l a l a l a
adsa sa sa sa sa sa sa sa sa sa sa
(d) Promoter P [Ans.
Pa (d) Promoter]
a d a d a a d a a d a a d a a d a a d a a a
a
P Pa a
P Pa d a d a
P Pa d a
P a d a
P a d a
P Pa d PaPda
(i) PEvery subscriberPto the Memorandum has
II. S hort A nswer Q uestions . 3 M arks paid the value of shares agreed to be taken
ab
a lsaai.lN
ai.N s a lsaai.lNai.N s a lsaai.lNai.N s alsaai.lN ai.N s a lsaai.lN ai.N by s lsaai.lN
him.
a ai.N s a lsaai.lNai.N s a lsaai.lN
ai.N
a a a a a a a a a adaada adaada aPdaada a
PaPd1.ad Who is called PaPdad as Promoters? PaPdad PaPdad PaPda
(ii)P PPaidup capitalPisP not less thanPRs.5 lakhs
[Govt. MQP-2019; [PTA-1]]
in the case of public limited company and
lsaai.lN
et et
ai.N
Ans.laPromotion
i .lN
a i
e.Nt et stagelai.beginsNai
e.Nt et when thei.N
l a idea
a i
e.Nt et to form i.Ne.Nt et
l a a i Rs.1 lsaailakh
.lN et et
ai.N in the case lsaai.lN
et t
i.Neprivate limited
aof lsaai.lN
et et
ai.N
a a a l a l a l a a a
PaPdad a company PaPdacomes in thePaPminddaada of a person.
s a s a s a s a s s s
ur
a a a s ada s s a a s a a a a a a
PaPdad ada
PaPdcompany. PaPdad PaPdad PaPda
The person who envisage the idea is called a
‘promoter’ . (iii) It has filed the Registrar the verification of
et et e.Nt et e.Nt et e.Nt et e.Nt et et et et et et et
lsaai.lN
ai.N l a i .lN
a i l a i .lNa i l a i .lNa i l a i .lN
a i the registered
lsaai.lNai.N office. lsaai.lNai.N lsaai.lN
ai.N
a
a 2.a a What doPayou
PaPdad
s a s a da a know about
s a s a ashares
PaPdad
s a
a s a issued at s
a a
PaPdad
a s a a s
ada
a
PaPdrestrictions
s
aPdaada
a s
a a
PaPdad
a a
PaPda
Pad These inPsection 11 are applicable to
.s
discount? [PTA-4]
Ans. When the shares are issued at a price below companies having share capital. It can commence
et et e.Nt et e.Nt et e.Nt et et et et et et t et et
a lsaai.lN
ai.N s a ls
aathe
i .lN
a i face value, s a ls
they
aa
i .lNa i are said to
s a ls
abe
a
i .lNa i issued at asalsaai.lN ai.N businesssaonly lsaai.lNai.Nafter fulfilling s a lsaai.lNaall
i.Nethe formalities
s a lsaai.lN
ai.N
a a a aPdaadexample,
a aPdaadahaving thePface aPdaada a a aPdaada exercise Pborrowing aPdaada a
PaPdad discount.PFor a Pshare PaPdad
mentioned above Pand PaPda
w
value of Rs. 10 is issued at Rs. 8. powers immediately after incorporation.

et et The e t ecompanies
t Act, e t2013
e t prohibits ethe
t et issue of e t et et et et et et et
lsaai.lN
ai.N . N
lsaai lai. N . N
lsaai lai. N . N
lsaai lai. N . N
lsaai lai. N lsaai.lN ai.N lsaai.lN ai.N lsaai.lN
ai.N
a
a adaada
s a shares at discount
adaada
s a except sweat
adaada
s equity
a share. adaada
sa
adaada
s a
adaada
sa
adaada
s a a
PaPda
w
PP PP PP PP PP PP PP
et et 2. Write et et the difference et between

et Share etCertificate
et and eShare
t et Warrant. et et et et [PTA-1] t
.NeNet
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N lai lai.
asa
PaPdAns.
a a s
ada
s
a a s
a a s
a a s
a a s
a a asa a
w
Sl.
Basis t t Share Certificatet t Share Warrant
et et No.ai.Nie.Nt et e e e.Nt et e.Ne e.Nt et et et et et
a lsaai.lN
ai.N l
sala lsaai.lN
ai.N l a i.lN
a i l ai .lN
a i l a i .lN
a i lsaai.lN
ai.N lsaai.lN
ai.N
a d adsa
a d adsa
a s
a aa s a s
ada a s a s a s a
aPdaadaA document
s a
daada indicatesPathat s
da a
a a
P Pa 1.
a Meaning
a
P Pa PaPdAadlegal document PaPdathat indicatesPthe which
PaP Pad the PaPda
possession of the shareholder on bearer of the share warrant is entitled
et et et et et et the specified t
e e t number of shares
t
e et is toi.the et specified
et number et eof
t shares is .NeNt et
lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaalN
ai.N lsaai.lN
ai.N i i.
salaala
adknown as share acertificate adaadashare warrant.
a s a s a sa s a s a s a
a a a
PaPdad
a a
PaPdad PP
a
ada daada
PP PP adaada PP adaadas PP
a
PaPda
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a s
a a s
a a s
a a s
a a s
a a s
ada s
a a a
alsaai.lN
et et
ai.N This
.NeNeis
alai lai.
t t
onlyalafor
i.lN et et et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N .NeNet
t
www.CBSEtips.in
alai lai.
.NeNet
alai lai.
t
a a s
a a asasa asasa a
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
27
ai.N hapter
COMPANY
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
MANAGEMENT
a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N
m
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
co
a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
s.
alsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
ok
et et et et CHAPTER
et et SNAPSHOT et et et et et et et et et et
a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
PaPdad PaPdad 27.1 PMeaning and Definition
PaPdad of Directors
27.2 Key–Managerial Personnel of a Company
lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N
27.3
lsaai.lN
et et
ai.N
Boardlaofi.N Directors
et et
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N
o
a s
a aa s a
a a 27.4 Types s
a aa s a l a s a s
a aa s
a aa s
a aa a
PaPdad of Directors PaPdas
adaper Companies PaPdadAct 2013
a
27.5 Number of Directors Required
ab
et et et et 27.6
et et Legal position et et of Director et et et et et et et et
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N
a a a a a 27.7 Appointment a a aPdaada
of PDirectors aPdaada
under PCompanies Act a a a a a
2013 - Section 152
et et et et 27.8
et et Qualifications et et of Director et et et et et et et et
a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
ur
a a 27.9 Disqualifications
Pof
aPdaaadaDirector PaPdaada
a a a a a a a a a a
27.10 Removal of Director
et et et et 27.11
et et Remuneration et et of Director et et et et et et et et
a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
a a 27.12 Power
PaPdad of Director
.s
27.13 Rights of Director

et et et et 27.14
et et Duties of eDirector
t et et et et et et et et et
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
a a a a a 27.15 Liabilities a a of Director a a a a a a a a a
w
27.16 Directorial Register or Register of directors and

et et et et et et KMPs (Rule et et7) et et et et et et et et
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lNai.N a lsaai.lNai.N alsaai.lNai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a s
a a a a 27.17 Manager
s s
a a Vs Director s
a a s
a a s
a a s
a a a
w
27.18 Managing Director Vs Whole time Director

a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
w
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a s
a a s
a a s
a a s
a a s
a a s
ada s
a a a
alsaai.lN
et et
ai.N This
.NeNeis
alai lai.
t t
onlyalafor
i.lN et et et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N .NeNet
t
www.CBSEtips.in
alai lai.
.NeNet
alai lai.
t
a a s
a a asasa asasa a
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
a
et et III. S hort et eA t nswer Q .uestions et et . et et et et et et et et3 M arks i.Ne.Nt et

a lsaai.lN
ai.N a lsaai.lNai.N a lsaai lNai.N a lsaai.lNai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N la lai
a 1.PaPdaadWrite
s a a notes on
daadBoard
s a of directors.
s
a a s
a a s
a a s
a a asaasa a
PaP PaPdad PaPdad PaPdad PaPdad PaPdad PaPda
Ans. The Governing body of a Company incorporated under Companies Act called Board. It is a group of
e et t individuals et et called directors, et et elected to represent
et et the vieNews t etof shareholders et eof
t a public limited et et company i.Ne.Nt et
lsaai.lNai.N and
N
lsaai.lto
ai.Nmanage the aai.lN
ai.N
lscompany affairs by
N
lsaai.lestablishing
ai.N lsaai.lai.Nand implementing
policies lsaai.lN lsaai.lN
ai.N them tosaachieve ai.N the goal.saInla ai
a
a s
a aa s
a aa s
a aa s
a aa s
a a a a a a asal a
m
General the Board is empowered to
(i) Set the Policies t
e.Nt et e.Nt et e t et et et et et et et et et et
a l aa
i.lNai (ii)
a l aa
i .lN
a iRestructure a lsaai.lN
the i.Ne
aobjectives alsaai.lNai.N alsaai.lNai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a s s
a a s a s a s s
a a a s s
a a s
a a a
PaPdad(iii) Evaluate ada
PaPdthe ada
PaPdof PaPdad ada
PaPdExecutives PaPdad PaPdad PaPda
co
performance Managing Director and Senior
(iv) Exercise overall Direction
e t et e.Nt et et et et et et et et et et et et et
a
. N
lsaai lai. N (v)
s a lsaai.lNaiAdopt bylaws s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lNai.N s a lsaai.lNai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
PaPdad(vi) Determine PaPdadand pay the Pdividend PaPdad PaPdad PaPdad PaPdad PaPda
(vii) Issue additional shares.
s.
alsaai.lN
ai.N 2. asWhat
a lsaai.lN
ai.N lsaai.lN
are the difference lsaai.lN
ai.N betweensManager lsaai.lN
ai.N and Director? ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
a d a d adsa
a d ada
a d adsa
a s
a aa s
a aa s
a aa a
a
P Pa
Ans.
d a
P Pa a
P Pa a
P Pa PaPdad PaPdad PaPdad PaPda
ok
et et Basis et et et et Manager et et et et et eDirector
t et et et et
a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
Company Management
a a a a a a a aPdaadshareholders da a a
a 1.aPdNature
P ada of workPaPdA
adaperson whoPis aPdin
adacharge for the PaPdad A person appointed byPthe
PaPdad
a
Pato
Pad PaPda
particular department of the Company lead the company to achieve its goal is known
et et et et and isi.Nresponsible
et et for ithe et performance
et etas
et Director. i.Nie.Nt et et et et et
lsaai.lN
ai.N lsaai.lN
ai.N lsaalai.N lsaa.lN
ai.N lsaai.lN
ai.N lsaala lsaai.lN
ai.N lsaai.lN
ai.N
o
adof
adathat department adaadais called as manager.
a s
a aa a s a s a s a s a s a s a
a
PaPdad PP PP adaada PP adaada PP adaada PP adaada PP
a
PaPda
2. Level of A manager comes under executive level Directors comes under Top-level
ab
et et management t t
i.Ne.Ne
i.e ati.the et Middle-level
et management
et et etmanagement
et and et eplay
t important erole
t et in et et
lsaai.lN
ai.N la lai lsaalN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
a
a asa
PaPdad
asa s
a a
Padad
a s
a a
Padad
a sa
a a
Padad
Decisionamaking.
s
Padad
aa s
a a
Padad
a s
a a
Padad
a a
PaPda
P P P P P P
3. Responsibility Managers are responsible for Directors responsible for formulation of plans
et et et et implementation t
e e t of plans e t and
t policies e and
t et policies time et to
et time to achieve et etthe goal et et
lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N by the Board lsaai.lNi.Ne
aof lsaai.lN
ai.Nof the company.lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
a sa approved
s a s a Directorssa s a s a s a
ur
a a a adaada adaada adaada adaada adaada adaada a

PaPdad PP PP PP PP PP PP PaPda
3. What are the difference between Managing director and Whole time director?
lsaai.lN
et et
ai.N
Ans. lai.N et et
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N
a s
a aa s a l s
a aa s
a aa a s a s
a aa s
adaa s
a a a a
a
PaPdad Basis PaPdad Managing
PaPdad directorPaPdada PaPdad Whole time PaPdadirector PaPdad PaPda
.s
1. Power Managing Director is entrusted with The Power is stated in the term of
et et e t et
substantial e t et
powers. e t et e t et
employment. et et et et et et
a lsaai.lN
ai.N s a
. N
lsaai lai. N
s a
. N
lsaai lai. N
s a
. N
lsaai lai. N
s a
. N
lsaai lai. N
s a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
a daada a
ada
PaPdSection
a a
PaPdad to act both
a a
PaPdaad
a a
PaPdad
a a
PaPdad directors may
a
ada
PaPdbe
a
PaPda
2.aPProhibition 197 Prohibits Sometimes a whole-time
w
P
managing director and a manager appointed as manager and director of a
lsaai.lN
et et
ai.N . N
lsaai lai.
eN
t et simultaneously.
. N e
lsaai lai.
t et
N . N e
lsaai lai.
t et
N . N e
lsaai lai.
t et company. Net et
N lsaai.lai.N lsaai.lN
et et
ai.N lsaai.lN
et et
ai.N
a a sa a s a s a s a s a s a s a
a ada
3.aPdAppointment ada
PaPdConsent da a
of thePashareholders aPdaada
ofPthe
a a
Consent
PaPdad of shareholders
a a
PaPdadof the company
a a
PaPdad
a
PaPda
Pad
w
P
company by means of resolution is by a special resolution is must for the
et et t
e e t not necessarily t
e e t for thei.N appointment
t
e e t of i.Nie.Ne appointment
t t eof
t ea
t whole-time director.
et et et et
a lsaai.lN
ai.N a lsaalai.N a lsaala a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lNai.N
PaPdmanaging director.
a s
a a a s s
a a s
a a s
a a s
a a s
a a a
PaPdad ada PaPdad PaPdad PaPdad PaPdad PaPdad PaPda
w
4. Duration No individual can be appointed for more There is no such restriction regarding the
et et Appointment .NeNe
t t than five
.NeNe
t years
t at a time. .NeNe
t t .NeNe
t t appointment of
t a whole-timeNdirector.
.NeNet
t
. eNet
t
.NeNet
a lsaai.lN
ai.N lai lai. lai lai. lai lai. lai lai. lai lai. lai lai. lai lai.
alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a s
a a s
a a s
a a s
a a s
a a s
ada s
a a a
alsaai.lN
et et
ai.N This
.NeNeis
alai lai.
t t
onlyalafor
i.lN et et et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N .NeNet
t
www.CBSEtips.in
alai lai.
.NeNet
alai lai.
t
a a s
a a asasa asasa a
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
a
9. A special resolution must be filed with the III. eSt ehort A nsweret Q uestions . et t
et et e.Nt et e.Nt et e.Nt et t et e et et
a lsaai.lN
ai.N Registrar
a l aa
i .lN
a i within a l aa
i .lN
a i a l aa
i N
.l[HY-2019]
a i a lsaai.lN ai.N a lsaai.lNai.N a lsaai.lN ai.N a lsaai.lN
ai.N
PaPdad1. What PisaPSpecial Resolution?
s
a a s s
a a s s
da a s s
a a s
daada s
a a [PTA-4] s
a
PaPdad(a) 7 days PaPdad Paddays PaPdad aPdaada a
PaPda
(b)Pa14 P
Ans. Special resolution is one which is passed by not
(c) 30 days (d) 60 days
et et e et t e et t e.Net t eless
t than 75% of
Net emajority.
t et The number et et of votes, i.Ne.Nt et
a lsaai.lN
ai.N s
alaai.lN ai.N s a lsaai.lN ai.N [Ans. s a ls(c)
aai.lNai30 days] salaai.lN ai.cast in favour s a
.lN
lsaaiof ai.N the resolutions a
N
lsaai.lshould
ai.N be dthreesalaala
i
a a a s a a ada a a s aPdaada aPdaada aPaadas a
PaPdadA special resolution PaPdad PaPdato PaPdad PaPda
m
10. is required times the number of votes cast against it. The
P P P
(a) redeem the debentures [Govt. MQP-2019] intention of proposing a resolution as a special
(b)ai.declare e.Nt et dividendi.Ne.Nt et
lsaai lai.resolution must abe
i.Nespecifically lsaamentioned in the
et et e t et e t
Net et t et et et et
a lsaai.lN
ai.N a lsalai N
a lsaalai a
. N
lsaai lai. N
a
. N
a lsaai.lN a i.lNai.N a lsaai.lN
ai.N
PaPdad(c) appoint P directors (d)Paappoint auditorPaPdaada
s s s s s s s
a a a aPdaada da a
Pad noticePofaPdtheada general meeting.
a
PaPdad
a a
PaPdad
a a a
PaPda
co
[Ans. (d) appoint auditor] A special resolution is required for the following
et et II. Vaery
t t t t t t e.matters
t
Net
: et et et et et et
ai.S A nswer ai.NQ uestions lsaa.i.lN
eNhort
e e e e e
a lsaai.lN
ai.N s lsaai.lN s a lsaai.lN s a ai.N s a lsaai.lN ai(i) To change
s a lsaai.lNai.Nthe registered s a lsaai.lN ai.N office of the
s a lsaai.lN
ai.N
a adada PaPdad
a a
PaPdad
a a
PaPdad
a a
PaPdad
a a daada
PaPstate adaada a
PaPda
1.P Pa Who is a Secretary? [PTA-4] company from one to anotherP P
Ans. A person is appointed to perform activities (ii) To change the objectives of the company
s.
lsaai lai.manage salsaai lai(iii)
et et t et t et t et t t
.Ne To change eNt et name of the et t et et
ai.the acompany
e e e e
alsaai.lN
ai.N s
which
a lsaai lai. are confidential
. N N
s a lsaai lai. in naturesaand
. N N . N N . N
s a lsaai.lN s a lsaai.lN i.Ne
s a lsaai.lN
ai.N
a a a
PaPdadthe day-to-day
a
ada
PaPdbusiness aPdaada
of thePcompany is called PaPdad
a a (iv) To PaPdalter
ada the Articles
a
PaPdof
adaAssociationPaPdada
a a a
PaPda
secretary. The person who steers the company (v) To commence any new business
ok
et et holding e ethe administrative,
t t e e financial and
t t e overall
t e t e(vi)
t et To appoint ethe
t et auditor of the et e company
t et et
lsaai.lN
ai.N lsaai.lNai.N lsaai.lNai.N lsaai.lNai.N lsaai.lN ai.N lsaai.lNai.N lsaai.lN ai.N lsaai.lN
ai.N
a a a a a 2.
a What do you
a a mean by Statutory
a a Meeting? a aa
PaPdadperformancePaof dathe a company is
PaPdcalled
ada company
a s
a a s a s s a s s
a a s a
Pad PaPdad PaPdad PaPdad PaPdad PaPda
secretary. [PTA-5; HY-2019]
Ans. (i) According to Companies Act, every
2. What is
t emeant by Meeting?
Company Secretary
et et e.N t e.Nt et e.Nt et et et et et et et et et
lsaai.lN
ai.N a i .lN i a i .lN i a i .lN i lsaai.lN ai.N publicsalcompany,
aai.lNai.N should lsaai.lhold
ai.N a meeting
N lsaai.lN
ai.N
o
l l l
a
a Ans. s a s a a
a Aa company ameeting s
a a a s a a
must be aconvened
s a
a s a a
andadaadas a a s
adashareholders
a
ada
s a s
a a a a
PaPdad P Pdad PaPdad PP of
PaPdthe PaPdwithin 6 months PaPdadbut PaPda
held in perfect compliance with the various not earlier than one month from the date
provisions of the Act,t and the rules tframed
ab
et et e et t e e t e e t e e of commencement
t t et et of business et et of the i.NeNt et
lsaai.lN
ai.N lsaai.lN
thereunder. ai.N It is lsaai.lN
essential ai.N that the sbusiness lsaai.lNai.N dealt salsaai.lN ai.N lsaai.lNai.N lsaai.lN ai.N salaala
i.
a
a s
a a a s
a a a
aPdaada
a
aPdaada company. s
aPdaada
a s
aPdaada
a
aPdaadas a
PaPdadwith the meetings, PaPdad should bePvalidly transacted P P P P PaPda
(ii) This is the first general meeting of the
and not liable to be questioned later due to any public company is called the Statutory
et et irregularity. e.Nt et e.Nt et e.Nt et e.Nt et et et et et et et
a lsaai.lN
ai.N s a l aa
i .lN
a i
s a l aa
i .lN
a i
s a l aa
i .lN
a i
s a l aa
i .lNa i Meeting. s a lsaai.lNai.N s a lsaai.lN ai.N s a lsaai.lN
ai.N
ur
adada s a a s a a s a a s a a a a a a a
a
3.P Pa What is Resolution? PaPdad PaPdad PaPdad (iii) ThisPaPdadmeeting is conducted PaPdad only once
PaPdad in PaPda
the lifetime of the company.
Ans. As per the companies Act, 2013 for taking
et et e t t e et t e e t t (iv)
e e A private
t t company
e.Nt et or a public et et company i.Ne.Nt et
lsaai.lN
ai.N any lsaai.lNadecision
i.Ne orsalaexecuting
i.lNai.N anysaltransaction,
aai.lNai.N lsaai.lN ai.N i.lN
lsano aishare aai.lN ai.Nnot conduct la lai
a
a s
a a a
da a s a a a s s
a aa having s
a a a a capitals
a aa lsneed
asa asa a
PaPdadthe consentPaof Padthe shareholders, PaPdad the Board PaPdad PaPdad PaPdad PaPdad PaPda
.s
a statutory meeting.
of directors and other specified is required. (v) The company gives the circular to
et et The decisions
e.Nt et taken at
e Neta meetinglai.are
t e.Nt ecalled
t e.Nt et
shareholders et et e.Nt et et et
a lsaai.lN
ai.N a l a i .lN
a i a l a i .lN
a i . a l
Na i a l a i .l
Na i a lsaai.lNai.N before 21sdays a lsaai.lN aiof the meeting. a lsaai.lN
ai.N
PaPdadresolutions. PaPdad
s
a a s a s
a a s a s
a a s a s
a a s a s
a a s
a
PaPdad PaPdad3. PaPdadthree cases Pin aPdaada PaPdad
a a a
PaPda
Give any which an ordinary
w
4. Write short note on 'Proxy'. [HY-2019] resolution need to be passed.

et et Ans. Proxy e means
t e t a person e being
t e t the representative e t et e t et et et [Govt. MQP-2019; et et PTA-5] et et
a lsaai.lN
ai.N a
. N
lsaai lai. N
a
. N
lsaai lai. N
a
. N
lsaai lai. N
a
. N
lsaai lai.N a lsaai.lNai.N a lsaai.lN ai.N a lsaai.lN
ai.N
a of
s a a shareholder a at
s a the meeting of
a athe companyadadAns.
s s
(i) To s s s
PaPdachange or rectify
PaPdad the name Pof aPdaadthe
a a ada a a a a
w
P Pa
who may be described as his agent to carry company
et et
out which t t the shareholder t t has himself decided
t t (ii)
e.Ne To alter the
t t eNtshare capital ofNethe t et company Net et
e e e e e e et
a lsaai.lN
ai.N a lsaai.lN
upon. ai.N Proxy can be
a
.lN
ai.N
lsaaipresent at the a lsaai.lN
meeting ai.N and salsaai.lN ai(iii) To redeem
a lsaai.lNai.the debentures a lsaai.lai.N lsaai.lai.N
a d s
ada d s
ada d s
ada d ada d s
ada d s
ada d adsaa a
PaPda
w
a
P Pa he cannot vote. a
P Pa a
P Pa a
P Pa a
P a a
P Pa a
P Pa
(iv) ToPdeclare the dividends
5. What is
t eVote?
(v) To approve t annual accountst and balance t
et et e.N t e.Nt et e.Nt et e.Nt et e et e et e et
lsaai.lN
ai.N l a i .lN
a i l a i .lN
a i l a i .lNa i l a i .lN
a i sheetsalsaai.lN ai.N lsaai.lN ai.N lsaai.lN
ai.N
a
a Ans.
PaPdad
a The
s a word 'Vote'
a s a
PaPdad
originated
a s a
a s a in Latin
PaPdad
a word
s a
a s a 'Votum' PaPdad
s
a aa s a a
ada
PaPdappoint PaPdad
s
a aa
PaPdad
s
a a a a
PaPda
(vi) To the directors
indicating one's wishes or desire. By casting his
vote one formally declaring his opinioneor t wish 4. What resolution is requires special notice?
et et e.Nt et e.Nt et Net e.Nt et e.Nt et e.Nt et et et
alsaai.lN
ai.N sina ls
aa
.lN
favour
i a i of or against
s a ls
aa
i .lN
a i a proposal or
s a ls
aa
a
i .lN
candidate
a i .
sAns.
al s
aa
i .lN
a i Special resolution
s a l s
aa
i .lN
a i is required s a l s
aa
i
for
.lN
a i the following sa lsaai.lNai.N
a a a aPdaada adada a a a a a a a a a
PaPdadto be electedPfor an office. P Pa PaPdad PaPdad PaPdad PaPdad PaPda
matters.
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a s
a a s
a a s
a a s
a a s
a a s
ada s
a a a
alsaai.lN
et et
ai.N This
.NeNeis
alai lai.
t t
onlyalafor
i.lN et et et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N .NeNet
t
www.CBSEtips.in
alai lai.
.NeNet
alai lai.
t
a a s
a a asasa asasa a
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
lsaai.lN
et et
12th
lsaai.lN
et et
GOVT. MODEL QUESTION PAPER 2019-20
lsaai.lN
et et
lsaai.lN
et et
lsaai.lN
et et
lsaai.lN
et et
lsaai.lN
et et
lsaai.lN
et et
STD.
ai.N ai.N ai.N ai.N ai.N ai.N ai.N ai.N
COMMERCE
a
a s
a aa s
a aa s
a aa s
a aa s
a aa sa
a a s
a aa a
et et Time allowed
Net et
: 3.00 hours]
Net et
as per Govt. Notifications
Net et et et et et [Maximum et et Marks: 90 et et
a lsaai.lN
ai.N sa lsaai.lai.N s a lsaai.lai.N s a lsaai.lai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N
a a aPdaadCheck a a aPdaada of printing. ada aPdaadaof fairness, Pinform
aPdaada the a
ada
PaPdInstructions: (1)
a
PaPdad paper forPfairness
the question PaPdaIf there is anyPlack PaPda
m
P
hall supervisor immediately.
et et et et et t
Blue e.Nt ewrite
t et et use Pencil t t
.NeNet
t et et
a lsaai.lN
ai.N a lsaai.lN
ai.N (2) Use .N
alaai la i.Ne or Blackalink aito
aai.lN andaunderline
laai.lN
ai.N alaai laito
.Ne.Nedraw diagrams.
alaai lai. a lsaai.lN
ai.N
a s
a a asas asas asas asas asas s
a a a
co
PART - I
et et Note:ai.Nie.Nt et (i) Answer et eall
t the questions. et et et et et et et et (20 × 1 = 20) et et
a lsaai.lN
ai.N l la lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
asa
asa (ii)
s a
aPdaadChoose the most
s a s a s a s a s a
PaPdadsuitable answer PaPdafrom the given
PaPdfour
ada alternatives and
ada write the option PaPdad code
a a a a ada a a a a a
PaPdad P PaPd PaPda
and the corresponding answer.
s.
alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
PaPdad 9. In the
PaPdafollowing variables
PaPdad which onePis aPdaanot
da the
s s s s s s s
PaPd1.ad Management PaPdadis an ________
a a a a a a a a a ada a a a
PaPdad PaPda
(a) Art (b) Science variable of marketing mix?
ok
et et (c)et eArt
t and Science et et (d) ArtNeor t eScience
t et et(a) Place Variable e.Nt et et et et et
a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lai.N s a lsaai.lN
ai.N (b) Products a lsaai.lN
aiVariable s a lsaai.lN
ai.N s a lsaai.lN
ai.N
PaPd2.ad Which ofPthe following is verification function?
a a a aPdaad a a a a a a a a a a a a
(a) Planning (b) Organising (c) Program Variable
et et (c)et Staffing
t e t t (d) Controlling et t et t
(d) Price Variable et t et t et et
e e e e e e
lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
o
a adsa adsa adsa a a a a
PaPdad 10. Selling PaPdagoods/ services
PaPdthrough internet
PaPdis
s s s s
a a 3.
d
P Pa
a Capital market
a d
P Pa
ais a market for
a
P Pad a a a ada a
ada
a
ada
a
PaPda
(a) Short Term Finance (a) Green marketing (b) E- business
(c) Social marketing (d)Net Niche marketing
ab
et et (b)eNt eMedium
t Term eFinance
t et et et Net et Net et et Net et
lsaai.lN
ai.N lsaai.lN
ai. lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lai.N . N
alai lai.
. N
alai lai.
. N
alai lai.
a a a (c) Long aTerm
s a a a Finance adada
s a s a adsa 11.
Who dadsasafather of P s a asasa
Pais
Pathe Consumer
aPdaadas Movement?
a a a
PaPdad P Pdad P Pa a d
P Pa PaPdad PaPda
(d) All of these (a) Mahatma Gandhi
et et 4. Government t
e e t Securities t
e e t are issued by
t
e e tagencies e e (b) Jhon F.i.N
t t Kennedy
et et et et et et
lsaai.lN
ai.N as __________. ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaalai.N lsaai.lN
ai.N lsaai.lN
ai.N
a sa such s a s a s a
(c) PaRalph a
da a Nader Padaada
s s a s a
ur
PaPdad PaPdad PaPdad PaPdad Pad P PaPdad PaPda
(a) Central Government (d) Jawaharlal Nehru
(b) t State Governments
lsaai.lN
et et
ai.N i.lN
lsaa(c)
e e t
lsaai.lN
ai.N Semi-government
t
e e t
ai.N Authorities lsaai.lN
t
e e
ai.N
t 12.
lsaai.lN
e eThe District
t
ai.N
t
lsaai.lN
eForum
ai.N
t et can lentertain
aai.lN
et et complaints
ai.N lsaai.lN
et et
ai.N
a a a a a a a a
a s
a a
PaPdad
s
a a
PaPdad
s
a a
PaPdad
s
a a
PaPdad wherePaPdathe
ada value of goods
s
PaPdad or services
s
a a s
PaPdand
ada the
a s a
PaPda
.s
(d) All of the above compensation if any claimed is less than

et et
5. Stock exchanges deal
et et
in
et et et et et et(a) Below i.`N10,00,000
e.Nt et et et et et
a lsaai.lN
ai.N s a i.lN
lsaa(a)ai.N Goods salsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N (b) Below s a lsaa`
lai20,00,000 sa lsaai.lN
ai.N s a lsaai.lN
ai.N
w
(b) Services (c) Below ` 40,00,000

(c) Financial Securities (d) Below ` 50,00,000
a lsaai.lN
ai.N a l a(d) ai.N Country‘s
i.lN a lCurrency
aai.lN
ai.N a lsaai.lNai.N a lsaai.lNai.N a lsaai.lNai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
PaPdad 13. New PaEconomic PolicyPawas
da aintroducedPin aPdthe
ada year
a a s
a s a a s s
a s
a a s
a a s
da a s a s a
PaPdad PaPdad PaPdad Pad Pad PaPda
w
6. The headquarters of SEBI is _______ _______.

(a) Kolkata (b) Mumbai (a) 1980 (b) et 1991
et et e.Nt et e.Nt et e.Nt et e.Nt et e.Nt et et et et
a lsaai.lN
ai.N s
a aa ls
aa(c)
i.lN
a i Chennai s
a aa l
s
aa
i.lN
a i (d) s
a aa lsDelhi
aa
i .lN
a i
s
a aa ls
aa
i .lN
a i
(c) 2013
s
a aa ls
aa
i .lN
a i
s
a aa lsaai.lN
(d) ai.N2015 s
a aa lsaai.lNai.N
a
a
w
7. Human resource is a ________ asset. 14. Sale of Goods Act was passed in the year
(a) t Tangible (b) Intangible
et et e e t e et t e et t et et(a) 1940 i.Ne.Nt et (b)Net 1997 et et et
lsaai.lN
ai.N i.lN
lsaa(c)ai.N Fixed salsaai.lN ai.N (d) aai.lN
lsCurrent
ai.N lsaai.lNai.N lsaalai lsaai.lai.N lsaai.lNai.N
a
a s
a aa a a s
a aa s
a aa (c) a1930s
a aa a a(d) 1960 adada
s a s a a
PaPdad PaPdad PaPdad PaPdad P Pdad PaPdad P Pa PaPda
8. Advertisement is a _________ source of 15. A cheque will become stale after _____ months
recruitment
et et et et et et et et et eoft its date. et t et et et et
lsaai.lN
ai.N l a (a)ai.N internal salsaai.lN
i.lN ai.N (b) salexternal
aai.lNai.N lsaai.lN ai.N (a) 3 salsaai.lN i.Ne
a(b) lsaai.lN
ai.N5 lsaai.lNai.N
a
a s
a aa s a a a s
aPdaadaoutsourcing
s
a aa a a 4 s
a aa (c) (d)
s
a aa 1 a
PaPdad (c) agent PaPdad P(d) PaPdad PaPdad PaPdad PaPdad PaPda
[ 271 ]et et et et et et et et
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a s
a a s
a a s
a a s
a a s
a a s
ada s
a a a
alsaai.lN
et et
ai.N This
.NeNeis
alai lai.
t t
onlyalafor
i.lN et et et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N .NeNet
t
www.CBSEtips.in
alai lai.
.NeNet
alai lai.
t
a a s
a a asasa asasa a
a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
a
a
lsaai.lN
et et
ai.N
12
s
a a
PaPdad
a lsaai.lN
STD
th
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N
PUBLIC s
PaPdad
a lsaai.lN
et et
ai.N
a a EXAMaQUESTION s
a a
P Pdad
a lsaai.lN
MARCH - 2020
et et
ai.N s
PaPdad
a
a
lsaai.lN
aPAPER
et et
ai.N s
Reg.i.No.
a
a a
PaPdad
lsaalN
et et
ai.N s
a a
PaPdad
a lsaai.lN
et et
ai.N
a
PaPda
et et et et : 3.00 Hours et et i.Nie.Ne- III COMMERCE

t t t t et et t t e et t
lsaai.lN
ai.N TimealA N
aai.llowed
ai.N lsaai.lN
ai.N PART i.Nie.Ne lsaai.lN
ai.N M aximum.NeN
alai lai.
Mearks : 90alai.lN
ai.N
a
a s
a a s l s
a aa a as salaala salaala a as s
a aa asasa asasa a
m
Instructions : 8. Which of the below constitutes the essential element of
et et 1) i.Check e e the questioni.N
t t paper
e e for fairnessi.N
t t ofeprinting.
t e t econtract
t
Net
of sale? .NeNt et et et et et
lsaai.lN
ai.N lsaalN ai.N lsaalai.N lsaalai.N lsaai.lN ai.(a) lsaai lai. lsaai.lN
ai.N lsaai.lN
ai.N
a
a a a If there is aany
s a a alack of fairness,
s a a inform
s a
a the Halladada s a Price s
a a a s
a aa s
a a a a
PaPdad P dad PaPdad Padad PaPdad PaPdad PaPda
co
P Pa
Supervisor P Immediately. (b) Two P parties
2) Use Blue or Black ink to write and underline and (c) Transfer of property
et et e t et e t et e t et e t et All of the above
(d) et et et et et et
a lsaai.lN
ai.N s a lsaai lapencil
. N i. N to draw diagrams
s a
. N
lsaai lai. N
s a
. N
lsaai lai. N
s a
. N
lsaai lai.N s a lsaai.lN ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N
PaPdad PaPdad PART - I PaPdad PaPdad9. Match the ada
PaPdfollowing : PaPdad PaPdad PaPda
Note : (i) Answer all the questions. [20 × 1 = 20]
s.
(1) Dalal (i) New York Stock Exchange
et et (ii) e.NChoose
t et the most eappropriate
t
Ne t answer from
t et the
e.N e.Nt et Street e.Nt et et et et et
lsaai.lN
ai.N l a i .lN
a i l a i .lN
a i . l a i .lN
a i l a i .lNa i l a i .lNa i lsaai.lN
ai.N lsaai.lN
ai.N
a
a s
a aa s a given four alternatives
s
a aa s a and write s
a athe
a s a option code s
a aa s a s
adaa s a s a
aPdaada Stock Exchange
s
a a a a
PaPdad PaPdad PaPdad PaPdad PaPdaStreet
(2) Wall (ii) P Canadian PaPdad PaPda
and the corresponding answer.
(3) Lombard (iii) Bombay Stock Exchange
ok
et et 1. “Management e t et is a multipurpose e t et organ thatNmanages e t et a e t et Street e t et et et et et
a lsaai.lN
ai.N business
s a
. N N
lsaai lai. and manages s a
. N
lsaaiManager,
l ai. N
and s a
. N
lsaai lai. worker salsaai lai.
manages
. N N
s a
. N
lsaai lai. N
s a lsaai.lN
ai.N s a lsaai.lN
ai.N
a a a daada dada a a (4) Toronto a a (iv) P aPdaada Stock Exchange
London a a a
PaPdadand work.” Who PaPsaid these words?PaPa PaPdad PaPdad PaPdad PaPda
(a) George Odiorne (b) Henry Fayol (a) (1)-(iv), (2)-(ii), (3)-(i), (4)-(iii)
e(b)
t et (1)-(i), (2)-(iii), et(3)-(ii), (4)-(iv) .NeNt et
lsaai.lPeter
ai.N F. Drucker
et et (c) e et t e et t t
e e t et et et
lsaai.lN
ai.N N lsaai.lN ai.N (d) F.W.saTaylor lsaai.lNai.N lsaai.lN ai.N lsaai.lN ai.N lsaai lai. lsaai.lN
ai.N
o
a s a s a s a (c) (1)-(ii), a
a (2)-(iv),
s a
(3)-(iii),ad(4)-(i)
s s a
a adaada a a
PaPdad in : PaPdad
a a
PaPdad
a a
PaPdad
a
P Pad
a a
PaPdad
a a a
PaPda
2.P P NSEI was established
(d) (1)-(iii), (2)-(i), (3)-(iv), (4)-(ii)
(a) 1997 (b) 1990
ab
et et (c)lai.1992 e.Nt et e t et (d) 1998 et et 10. i.NeSection t et 123 of the eNegotiable

t et Instruments et et Act, 1881 i.Ne.Nt et
lsaai.lN
ai.N l
Nai . N
lsaai lai. N lsaai.lNai.N lsaalai.N lsaai.lN ai.N lsaai.lN
ai.N ala lai
a
a s
daada
a s a s
daada
a s
daada
a s
daada
a deals with : s
daada
a s
daada
a
daadsasa a
3.
P aP a
The headquarters of SEBI is _______
P P P aP P aP P aP P a P P aP PaPda
(a) General Crossing (b) Promissory note
(a) Delhi (b) Calcutta (c) Special Crossing (d) Bill of Exchange
et et (c)lai.Mumbai e.Nt et e.Nt et (d) Chennaii.Ne.Nt et e.Nt et e.Nt et et et et et
a lsaai.lN
ai.N s a a l
Na i
s a l aa
i .l
Nai
s a l aa l a i
s l
11.
a aa
i .l
Na i
Specify the s a l a i .
document
a l
Na i
which s a i.lN
ai.N under sthe
lsaacomes a lsaai.lNai.N
ur
a adada s adaada s daada s a a s ada s adaada a a a

4.P Pa Assertion (A)P: PHuman Resource PaPManagement PaPdad
is an PaPdaInstrument
Negotiable ActP: P PaPdad PaPda
intangible function. (a) Stock (b) Share Certificate
et et e t et e t et e t et e t et e t et et et et et
lsaai.lN alai lai.(c) Share (d)alaShare ai.N Warrant alai.lN
Reason N N N N N i.lN
alai lai. (R) : This acan lai labe i. measured only alaiby lai.Results.
ai.N . N . N . N . N . N ai.N
a
a asasa adsasa asasa asasa asasa alai lai. asasa asasa a
PaPdad(a) (A) is correct
PaPdabut PaPdad
(R) is incorrect PaPdad PaPdad PaPdad PaPdad PaPda
.s
12. Which is the primary function of management?

(b) (A) and (R) are correct and (R) is the correct
(a) Decision-making (b) Innovating
lsaai.lN
et et
ai.N l a i .lexplanation
N
a i
e.Nt et of (A) i.Ne.Nt et
l a l a i l a i .
l
N
a i
e.Nt et
l a i .
l
N
a i
e.Nt et
(c) Controllingl a i. N

la i
e.Nt et
(d) i.lN et et
ai.N
lsaPlanning lsaai.lN
et et
ai.N
a s a a s a a s a a s a a s a a s a a s a
PaPdad(c) (A) and (R) PaPdare
adacorrect and P (R)
aPdaaisdanot the correct
a a a s a s s a a s a a s a a a a a
w
explanation of (A) 13. Which of the following is not a correct pair?

(d) i.(A) (a) Forward Markett t - Future Market
et et e.Nt is
et incorrect buti.N (R) e.Nt is
et correct e.Nt et e.Nt et e e et et et et
a lsaai.lN
ai.N s a ls
aa l
Na i
s a ls
aa l a i
s a ls
aa
i .
l
N
a i
s a ls
aa
i .
l
N
ai (b) Debt Market
s a lsaai.lN
ai.N - s a lsaai.lN
Government ai.N Bonds salsaai.lN ai.N
a a a a a a a a a a aPdaada a a a
5.PaPdadE-RecruitmentPis ada
aPdpossible only through PaPdad_______ facility. PaPdad PaPdad PaPdad PaPda
w
(c) Money Market - PCommercial Papers

(a) 4G (b) Computer (d) Equity Market - Debentures
et et (c) i.Internet e.Ne i.Ne.Ne (d) Broadband
t t t t e t et e t et e t et et t
i.Ne
et et
a lsaai.lN
ai.N s a lsaalai N
s a lsaalai s a
. N
lsaai lai. N
s14.
a
. N N
lsaai lai.The process of s a
. N
lsaai lai.
eliminating
N
unsuitable
s a lsaai.lN
acandidate is called
s a lsaai.lN
ai.N
a da a daada dada a a
PaPdad
a a
PaPdad
a a
PaPdad
a a
PaPdad
a
PaPda
6.PaPadFirst meeting PofaPDirectors
w
shouldPabe Paconvened within ________

_______ days from the date of incorporation of the (a) Induction (b) Selection
et et company. e t et e t et e t et e t et e t et et et et et
a lsaai.lN
ai.N s(a)
a
. N
lsaai l50ai. N
(b) s45
a
. N
lsaai lai. N
(c) 30 s a
. N
lsaai lai(d). N
60 s a lsaai lai.(c) Recruitment
. N N
s a lsaai la
. N i. N (d)alaInterview
s s a
i.lN
ai.N s a lsaai.lN
ai.N
a a a a a a a a a a a ada a a a
PaPdad PaPdad PaPdad PaPdad15. Stock Exchange PaPdad Market is also PaPdacalled _________.PaPdad PaPda
7. It is the responsibility of a consumer that he must obtain
(a) National Market (b) Spot Market
et et ______etasta proof for the purchase e t et of goods. et t e t et e t et et et et et
e e
alsaai.lN
ai.N s(a)
a
. N
lsaai lInvoice
ai. N
s a
. N
lsaai lai. N
(b) Cash s a
. N
lsaai lai.
Receipt
N
s alsaai lai.(c) Local Market
. N N
s a lsaai la
. N i. N (d)alaSecurity
s s a ai.N Market salsaai.lN
i.lN ai.N
a a a aPdaada adaada a a a a a a a a a
(c) WarrantyPcard (d) AllPofPthese
et et et et et et et et [277] et et et et et et et et
a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a s
a a s
a a s
a a s
a a s
a a s
ada s
a a a
alsaai.lN
et et
ai.N This
.NeNeis
alai lai.
t t
onlyalafor
i.lN et et et et
ai.N a lsaai.lN
et et
ai.N alsaai.lN
et et
ai.N .NeNet
t
www.CBSEtips.in
alai lai.
.NeNet
alai lai.
t
a a s
a a asasa asasa a
a lsaai.lN
ai.N 282
s a lsaai.lN
ai.N s a lsaai.lN
ai.N s alsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
ai.N sa lsaai.lN
ai.N s a lsaai.lN
ai.N
a a a a a a a th adad a daada Exam Question a a a a a
PaPdad PaPdad PaPdadSura’s ➠ 12 PStd Pa - CommerceP-aPPublic PaPdad Paper March PaPdad- 2020 PaPda
46. (a)
et et et et et et et et et et e.Nt et et et et et
a lsaai.lN
ai.N s a i.lN
lsaaBasis
ai.N s a lsaai.lN
ai.N Entrepreneurs a lsaai.lN
ai.N s a lsaai.lN
ai.N s a lsaai.lN
aiIntrapreneur sa lsaai.lN
ai.N s a lsaai.lN
ai.N
a ada da a ada a a da a a a ada a
PaPdaThinking PaEntrepreneur
Pad PaPdathinker
is a free PaPdadIntrapreneur is Paforced PaPdad
Pad to think independently PaPdascope
but within PaPda
of business activities undertaken in the enterprise.
et et Dependency
et et Entrepreneur et etis an independent et eperson
t Intrapreneuret et is dependent eon
t etthe entrepreneur. et eHe
t is an et et
a lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
employee. ai.N lsaai.lN
ai.N lsaai.lN
ai.N lsaai.lN
ai.N
a adsa
a s
da a
a s
daada
a s
dada
a s
adaa s
ada a a s a a
d PaPdanot PaPdamobilization. ada
PaPdcan PaPda
m
a
P PaFund Pad
PaEntrepreneur PaP
has to mobilize funds toPaPa Intrapreneur does engage in fund But
Mobilization finance the venture. access funds mobilized by the entrepreneur.
et et Reward et et Entrepreneur et etis rewarded by et et for
profit Intrapreneur et et does not share et eint profits of venture. et etBut gets et et
a lsaai.lN
ai.N ai.Ni.N
l la lsaai.lNai.N lsaai.lN ai.N lsaai.lNai.N lsaai.lN ai.N lsaai.lNai.N lsaai.lN
ai.N
a asaasa s a
thea risk
a bearing exercise. a as a s a
a perquisites,
a salary, s a
aincentives
a etc., for a
athea service.
s s
a a a a
co
Risk Bearing Entrepreneur bears the risk involved in Intrapreneur does not bear any risk in the venture and does not
the venture undertaken. even share the risk inherent in the project or work assigned.
et et e t et e t et e t et However et eIntrapreneur
t is accountable
et et for the task
et etor project i.Ne.Nt et
a lsaai.lN
ai.N a
. N
lsaai lai. N
a
. N
lsaai lai. N
a
. N
assigned.
a ai.N a lsaai.lN ai.N a lsaai.lNai.N la lai
a a as a as a as s
a a s
a a s
a a asa asa a
Status Entrepreneur is owner, and doesn’t Intrapreneur is a salaried employee.
report to anybody in the venture.
s.
et et Operation et et Entrepreneur et et eNt et et et operates within et et et et et et
alsaai.lN
ai.N a lsaai.lNai.N a lsaai.lNai.N operates mostly a lsaai.lNai.outside Intrapreneur
a lsaai.lNai.N a lsaai.lN ai.N the enterprise. a lsaai.lNai.N a lsaai.lN
ai.N
a a as thea enterprise.
s a a as s
a a s
a a s
a a s
a a a
(OR)
ok
(b) funds is limited as they do not generally own
et et e.Nt eExperiences:
t The e.Ntunique
et and varied e.Ntexperiences
et e.Nt et propertieset et in their own e.Nt et et et
a lsaai.lN
ai.N s a l aa
(i)
i .lN
a i
s a l aa
i .lN
a i
s a l aa
i .lN
a i
s a l aa
i .lN
a i
s a l aai.lNai.N s a lsaai.lNainame. s a lsaai.lN
ai.N
pertaining
PaPdadto a place or aPapark da aor an event can PaPdbe Pa(2)
da aBecause ofPathe da alimited funds, PaPdadwomen
a a a s a a s s a s s a a a
PaPdad Pad ada Pad Pad PaPda
marketed under this concept. For eg. Amusement entrepreneurs are not able to effectively and
Park, Theme Park, Mountaineering etc., efficiently run and expand their business.
et et (ii) e t eEvents:
t The event e t emarketing
t aims at
e t epromoting
t e t et(ii) LimitedNMobility et et : e.Nt et et et
lsaai.lN
ai.N . N
lsaai lai. N . N
lsaai lai. N . N
lsaai lai. N . N
lsaai lai. N lsaai.lai.N lsaai.lNaiafford lsaai.lN
ai.N
o
a
a a as a and a as a
marketing of special
a as a events, shows,
da as a (1) s
a a a Indian women s
aPdaada
a
cannot to shed s
a a a their a
PaPdad PaPdad fairs, performances,
exhibitions, PaPdad sports events Pad
Palike PaPdad household Presponsibilities PaPdad their
towards PaPda
World Cup, Olympics, T20 etc., family even after they plunge into the
ab
et et (iii) e t ePersons:
t The .marketing e t et of goods e and
t et services e t et venture et etstarted by them. et et et et
a lsaai.lN
ai.N s a
. N N
lsaai lai. through celebrities s a
N N
lsaai lai. is a successful s a
. N N
lsaai lai. formula forsalsaai lai. . N N
(2) s a aai.lN
lsThis ai.Nrestricts the s a
N
lsaai.lmobility
ai.N of lsaai.lN
women
s a ai.N
a a a ada a a a a a a da a a a a
PaPdad PaPda
creating a brand relationship PaPdadwith the consumers. PaPdad PaPdad entrepreneur Pad
Pasignificantly. PaPdad PaPda
The endorsement for the brand of a company can (iii) Lack of Education :
et et e et bet carried down e eby
t t Cinema Stars, Sports
e et t Stars, e et t (1) Illiterate et et and semi-literate
et et womenet et
a lsaai.lN
ai.N a lsaai.lNai.N Musicianssand a lsaai.lNai.N
eminent lsaai.lN
personalities.
a ai.N a lsaai.lNai.N a aai.lNai.N
lsentrepreneurs lsaai.lN
encounter
a ai.Na lot of challenges lsaai.lN
ai.N
s s s s s ada
s
ur
a d ada d ada d ada d ada d ada d ada d a a

a
P Pa (iv) Places: P PUnder
a a place marketing, a
P Pa tourist business a
P Pa P Pa in their entrepreneurial
a a
P Pa journeyPwithaPa respect PaPda
prospects, new residents and land are appealed to maintaining accounts, understanding
to visit and particular geography byt promoting money matters, day-to-day operations of the t t
et et e.Nt et e.Nt et e.Net e.Nt et e.Nt et e.Nt et e e
a lsaai.lN
ai.N l a i .lN
a i special characteristics
l a i .lN
a i of places like
l a i .lN
a infrastructural
i l a i .lN
a i l company,
a i .lN
a i marketing l a i the
.lN
a i products, applying
lsaai.lN
ai.N
a adsaa sa
facilities, a saa sa a saa sa a saa sa a saa sa a saa sa a saa a
a d
P Pa P Pa amusement,P Pclimatic
a d d a da d conditions,
a d
P Pa d P Pa technology etc.,
a d d a
P Pad d a d
P Pa d PaPda
.s
entertainment, culture etc., (2) This reduces the efficiency of operating the
(v) Properties: Properties include both real property business successfully.
et et e.Nt eand
t financial property e.Nt et which involve e.Nt etransfer
t e.Nt et(iv) Lack ofi.Network et et Support et et et et
a lsaai.lN
ai.N s a l aa
i .lN
a i
s a l aa
i .lN
a i
s a l aa
i .lN
a i of lai.lN
s a a a i
s a l aalN ai.N s a lsaai:.lN
ai.N s a lsaai.lN
ai.N
ownership
PaPdadon sale or purchase PaPdadof the same. For PaPdeg. Pa(1)
da aThe successful PaPdaoperation of Pany
aPdaadventure
a a a s a a s a a s a s s ada a
PaPdad ada Pad
a
PaPda
w
Constructed house, Land, Plot, Building, Shares, irrespective of the size depends upon the
Debentures, Mutual funds etc., network of support extended by various
et et 47. (a) e M
t er.t Raghu is personally e t et liable to third e t parties.
e t In e t et et et
constituencies like family et members,
et friends, et et
a lsaai.lN
ai.N a
. N
lsaai lai. N
a
. N
lsaai lai. N
a
. N
lsaai lai. N
a
. N
lsaai lai. N
a lsaai.lN ai.N a lsaai.lNai.N a lsaai.lN
ai.N
a s
a a default of astatutory
s a duties,adthe a adirectors shalladbe
s s
a a a arelatives,
s acquaintances,
s
a a neighbours,
s
a a a
PaPdad Padad P Pad P Pad PaPdad PaPdad PaPdad PaPda
w
personallyP liable to third parties in the following institutions and so on.

cases : (2) But it is reported that women entrepreneurs
et et (i) e t eMis-statement
t in e the
t et prospectus. Net et e t et get.Nvery et et limited support et eint times of crisis et et
a lsaai.lN
ai.N s a
.
lsaa(ii)N
i lai. N
Irregular allotment.
s a
. N
lsaai lai. N
s a
.
lsaai lai. N
s a
. N
lsaai lai. N
s a aai lai.Nmost of these
lsfrom s a aai.lNai.N
lconstituencies.
s s a lsaai.lN
ai.N
a a a ada a a a aPdaada adada a a a
PaPdad (iii) Failure PaPdato PaPdad money ifPaPdthe ada PaPdad PaPda
w
repay application (v) P Stiff CompetitionP: Pa

minimum subscription is not received. (1) Women entrepreneurs have to face acute
et et (iv)et eFailuret to repay application
e et t money ife eallotment
t t of e et t competition
et et for their goods et et from organised et et
a lsaai.lN
ai.N s a lsaai.lNai.N shares andsadebentureslsaai.lNai.N is not dealt
s a lsaai.lNaini.Non the stocksalsaai.lN ai.N s a aai.lN
lssector ai.Nand from their s a
N
lsaai.lmale
ai.N counter parts. s a lsaai.lN
ai.N
a a a a a a a a da a aPdaanot ada a
PaPdad PaPdad
exchange as specified in P the ada
aPdprospectus. PaPdad Pad Since, they Pare
Pa(2) da able to spend PaPdaliberally PaPda
(OR) due to financial constraints, they are not able
(b) Ct hallenges faced byt women Entrepreneurs to compete effectively and efficiently in the t t
et et e.Ne t e.Ne t t
e.Ne t t
e.Ne t e.Nt et e.Nt et e e
alsaai.lN
ai.N l a .lN
(i)
i a i Problem of Finance
l a i .lN
a i : l a i .lN
a i l a i .lN
a i l a .lN
market.
i a i l a i .lN
a i lsaai.lNai.N
a adsaa sa adsaa sa adsaa sa adsaa sa adsaa sa adsaa sa adsaa a
a d
P Pa (1) PTheaPa access of women
d P Pto
a da external sources P Paof
a d a d
P Pa a
P Pad a d
P Pa PaPda

a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N alsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N a lsaai.lN
ai.N
a s
a a s
a a s
a a s
a a s
a a s
ada s
a a a

61-12th Commerce - Sura Guide - English Medium PDF Download 3

Transféré par

Informations du document

Copyright

Formats disponibles

Partager ce document

Partager ou intégrer le document

Options de partage

Avez-vous trouvé ce document utile ?

Ce contenu est-il inapproprié ?

Droits d'auteur :

Formats disponibles

61-12th Commerce - Sura Guide - English Medium PDF Download 3

Transféré par

Droits d'auteur :

Formats disponibles

alsaai.

(vii) Choosing the Correct Statement

Zoom Touch Below Links Download!

Study 1st Mid 2nd Mid 3rd Mid

Study 1st Mid 2nd Mid 3rd Mid

Study 1st Mid 2nd Mid 3rd Mid

Portal Matrimony Mutual Transfer Job Portal

Volunteers Centum Team Creative Team Key Answer Team

LESSON Department Forms &

Padasalai – Official Android App – Download Here

Kindly Send Your Study Materials, Q&A to our Email ID – Padasalai.net@gmail.com

Management By Exception (MBE) ................................................... 20 - 27

UNIT III - FINANCIAL MARKETS – II

et et Net et Net et Net et et et et et et et et et

11. Employee Selection Process .............................................................. 93 - 106

UNIT V - ELEMENTS OF MARKETING

UNIT IX - ENTREPRENEURSHIP DEVELOPMENT

et et 26. et etCompanies etAct,

27. Company Management .................................................................. 248 - 259

Government Model Question Paper - 2019 .................................... 271 - 272

et et Net et Net et Net et et et et et et et et et

1. Management is what a _______ does? (c) Division of work (d) Equity

(c) human resource management the fourteen principles of management by

2. The founder of scientific management was  [Ans. (a) Fayol]

 [Ans. (b) Frederick Taylor] (c) Behavioural (d) Universal

 [QY-2019] motivation. Motivation includes increasing the

 [Ans. (a) Decision-making] 3. What is meant by Controlling? [PTA-4]

increments and promotion decisions. It

et et II. L ong eAt enswer

Management by Objectives (MBO) Managemnet by Exception (MBE)

 [Ans. (b) Management by objectives]  [Ans. (a) goal oriented]

 [Ans. (a) USA] (a) review job and agreement

(c) principle (d) ongoing performance discussion

Second step in process of management by

lsaai8. ai.N Type ofsamarket ai.N in which lsaasecurities withalaless

(b) decreased liquidity

5.1 Meaning and Definition

PaPdadmarket is aPmarket aPdaada where buyers

 [Ans. (a) Short term Funds] and institutions.

P(b) 1992 of India.

P P3.a Primary Pmarket Pa is a MarketP Pa where securities P Pa P Pa P Pa P Pa

 [Ans. (a) First Time] 3. What is Mutual Fund?

6.2 Objectives and Characteristics

6.5 Money Market Instruments

et et I. C hoose et et the C orrect et etA nswers .i.Ne.Nt et 3. et Money

1. The money invested in the call money (a) Medium-term Funds

(a) Low Profitability (b) High Profitability

 [Ans. (a) Low Profitability]

(a) Commercial Bank Houses]

(b) Bombay Stock Exchange (d) Unlisted Securities

 [Ans.P(d) AmsterdamPStock Exchange] Jobbers in a Pstock exchange P Pa

24 (c) (d) 25 (c) For BrokersP Pa

et et e e t e e t e.Ne t e et t andie.it t eis

in India and other reputable financial sectors.

P means that all Pthe of

L ong A nswer  5 M arks

1. Human resource is a ________ asset.  (a) internal, external

(c) Fixed (d) Current

et et (v) i.Nie.Rival t et firms – This et eist also called.Npoaching et et e(ii)

I. C hoose the C orrect A nswers . 1 M ark S. Unsolicited

business environemnt? [PTA-2] employer because employer.

(c) Political - Legal environment 2. The employer can Job seekers

II. S hort A nswer Q uestions . 3 M arks vacancies in the the organisations.

I. C hoose 3. Improves Skill Levels of employees to ensure

1. Management is what a _______ does? (c) Division of work (d) Equity

2. The founder of scientific management was [Ans. (a) Fayol]

[Ans. (b) Frederick Taylor] (c) Behavioural (d) Universal

[QY-2019] motivation. Motivation includes increasing the

[Ans. (a) Decision-making] 3. What is meant by Controlling? [PTA-4]

[Ans. (b) Management by objectives] [Ans. (a) goal oriented]

[Ans. (a) USA] (a) review job and agreement

[Ans. (a) Short term Funds] and institutions.

[Ans. (a) First Time] 3. What is Mutual Fund?

[Ans. (a) Low Profitability]

(a) Commercial Bank Houses]

[Ans.P(d) AmsterdamPStock Exchange] Jobbers in a Pstock exchange P Pa

L ong A nswer 5 M arks

1. Human resource is a ________ asset. (a) internal, external

business environemnt? [PTA-2] employer because employer.

II. S hort A nswer Q uestions . 3 M arks vacancies in the the organisations.

[Ans. (c) Outside the factory] [Ans. (a) Training]

variable of marketing mix?

(c) 1954 (d) 1958 is _______. [PTA-6]

11. Thet minimum age tlimit for being at member II.

(d) Trademark Act, 1999 [Ans. (c) 6]

(c) Suppliers [Ans. (c) Consumer Disputes Redressal

[Ans. (b) District Forum]

[Ans.P(a) Internal Thinker]

I. C hoose the C orrect A nswers .

(a) 1940 (b) 1997 [Ans. (b) Seller]

5. Discuss the two different types of crossing.

23.1 Entrepreneurship – Meaning, Concept & Definition

[Ans. (c) Employee] (ii) Self confidence