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, 109012, , . ,6
.: +7 (495) 620-00-09 : +7 (495)
620-03-60 E-mail: dios-inform@tpprf.ru
Web: www.tpprf.ru
 .
-
:

-1040, Wien, Danhausergasse 6/10

.: +43 (1) 504-00-80 : +43 (1)
504-00-03 E-mail: austria_tpp@mail.ru
 .
-

:
244 1. -
427, avenue de Tervuren, 1150 Bruxelles, Belgique
.: +32 (2) 770-76-83 : +32 (2) 762-62-03 E-
mail: vvk@skynet.be

. - -
- —
: . (Ramos Gilberto F.)
- : -

Av. Rio Branco, 43/21 andar — Centro — Rio de Janeiro —

RJ - CEP. 20090-003 ./ : +55 (21) 222-31720 E-mail:
camara@brasil-russia.org.br Web: www.brasil-russia.org.br

. .
- (RBCC)
: (Dalziel
Stephen)

42 Southwark Street, London, SE1 1UN

.: +44 (0) 207-403-1706
: +44 (0) 207-403-1245
E-mail: mail@rbcc.co.uk
rfcci@rbcc.co.uk
Web: www.rbcc.com

, 123056,
- « II»
. , 7, 3-
.: +7 (495) 961-21-60
: +7 (495) 961-21-61

.
-
:
 1. - 245
Hungary, 1026, Budapest, Bajza u. 40
.: +36 (1) 331-23-02
: +36 (1) 311-24-13
E-mail: postmaster@orkamara.axelero.net
Web: hu.ruschamber.net

.
-
:

Leipziger Strasse, 63, 10117, Berlin, Deutschland

.: +49 (30) 204-42-02 : +49 (30) 204-50-
201 E-mail: hik@russia.de Web: www.russia.de

. -
-
:

D-6/23, Vasant Vihar, New-Delhi - 110057 India .:

+91 (11) 2614-62-95 : +91 (11) 2614-63-16 E-
mail: tpp-india@yandex.ru

.
-
E-mail: info@jonss.com
Web: www.jonss.com

.
-
: ,
-
246 1. -
Italia, 20121 Milano, v. Silvio Pellico, 8
.: +39 (02) 869-95-240 : +39 (02)
859-10-363 E-mail: ccir.pd@fondazione-
italiarussia.it Web: www.fondazione-
italiarussia.it it.ruschamber.net

-
, . ., 8, .1
: +7 (495) 916-55-60 : +7 (495)
916-55-61 E-mail: ccir@mosca.ru Web:
www.ccir.mosca.ru

. .
-
:

2IF, No. 1289, South Pudong Road, Shanghai China.

Post Code: 200122
.: +86 (21) 688-77708
: +86 (21) 688-76508
E-mail: tppasia@mail.ru
Web: ea.ruschamber.net

Room 811, Capital Group Plaza 6 Chaoyangmen Beidajie,

Beijing 100027 China .: +86 (10) 583-83-551 : +86
(10) 583-83-550 E-mail: padalko60@mail.ru
tppchina@mail.ru Web:
cn.ruschamber.net
 1. - 247

.
-
ROK, Seoul, Seocho-ku, Banpo-dong 64-5, Hyndae donggung
apt. 101/1116
.: +82 (02) 535-16-49
: +82 (02) 537-16-49
E-mail: hanbae@mail.ru

.
-

Latvija, LV-1340, Riga, Elizabetes iela 2, of. 414-416a

(Pasaules Tirdzniecibas Centrs)
.: +371 703-97-15, 703-97-16, 703-97-17
: +371 703-97-18
E-mail: ptpprflr@latnet.lv

.
-
Kvieciu 15a, LT-08418 Vilnius
.: +370 (5) 269-75-57 :
+370 (5) 269-75-10 E-mail:
info@rustrade.lt Web:
www.rustrade.lt

.
-
:

Dubai, U. . . . . Box 42595, Reem Tower, M-05

Jebel Ali Free Zone, LOB — 16, office 303 .: +971 (4)
887-1728/2211892 : +971 (4) 887-1729/2211973
248 1. -
E-mail:
business@arabruss.ru E-
mail: trade@arabruss.ru
Web: www.arabruss.co.ae

129010, , ., 13, .2, .

308 .: +7 (495) 280-58-70 : +7 (495) 280-
51-28 E-mail: russ@arabruss.ru Web:
www.arabruss.ru

. . .
-
: (Palmieri Deborah
Anne)

1552 Pennsylvania Street

Denver, Colorado 80203
.: +1 (303) 831-08-29
: +1 (303) 831-08-30
E-mail: generalinfo@russianamericanchamber.org
Web: www.russianamericanchamber.org
The Marketplace — Tower II, 3025 South Parker
Road Suite 735, Aurora, CO 80014 USA .: +1
(303) 745-07-57 : +1 (303) 745-07-76

- -
(ARCCI)
:

200 World Trade Center

1540 Merchandise Mart
Chicago, IL 60654 USA
.: +1 (312) 494-65-62
: +1 (312) 494-98-40

1101 Pennsylvania Avenue, 6th

Floor Washington, DC 20004
.: +1 (202) 756-49-43
: +1 (202) 362-46-34 E-
mail: info@arcci.org
 1. - 249

.
-
:

Rusya Ticaret Odasi Turkiye, Temsilciligi

Istanbul Dunya Ticaret, Merkezi CNR Binasi
Havalimani 34830 Istanbul Turkey
.: +90 (212) 465-66-14
: +90 (212) 465-66-13
E-mail: tppturkey@bnet.net.tr
Web: tr.ruschamber.net

. . . .
-
-
- : (Tiri Mirja)

Suomalais-Venalainen kauppakamari, World Trade Center

PL 800, Aleksanterinkatu 17, 00100 Helsinki, Suomi .:
+358 (9) 6969-3460 : +358 (9) 6969-3465 E-mail:
info@finruscc.fi Web: www.finruscc.com

, 101000,
., 4/17, .4
.: +7 (495) 925-90-01 : +7
(495) 795-30-40 E-mail:
info.mow@finruscc.ru

, 623111, ,
. , 56
./ : +7 (343) 925-50-17
E-mail: finruscc-ek@mail.ru

, 198005, -
4- ., 4 .:
+7 (812) 316-16-41
250 1. -
: +7 (812) 112-72-52 E-
mail: info.spb@finruscc.ru

.
-

( , , ):

Sibifske namesti 1027, 16000 Praha 6,

Ceska republika
.: +42 (2) 333-24-351
./ : +42 (2) 243-11-149
E-mail: rutpp@volny.cz
Web: www.rutpp.cz
cz.ruschamber.net

.
-
:

4-6-9, 4 Takanawa Minato-ku

Tokyo 108-J apan .: +81 (3)
344-73-281 : +81 (3) 344-
73-221 E-mail:
tppkarumi@yandex.ru Web:
www.tppjapan.com
jp.ruschamber.net
Making offers

We were thinking of.../suggest... The best offer we can make you is...

We could offer you a discount of 2%.

We grant a price reduction of 2%.

We can deliver the goods in weeks.

Our deal includes maintenance.

.../ , ...
, ...
2%.
2%.
6 .
.

Rejecting the offer

I'm afraid we cannot accept that.

There's no question of our being able to accept.
We feel that the price is rather high.

, .
,
.
, , , .
252 2. ...
We cannot agree to what you propose.
That is not negotiable.
We had much better offers from other companies.
You'll have to do better than that.

.
.
.
, .

Conditions
If you shorten delivery, we could...
We may be able to... but only if you...
Provided you... we might...
We accept, on the condition that...
Unless you... we will not be able to...

, ...
, , ... ...
, ... ...
, ...
... ...

Winning time
That sounds fine but I'll have to confer with my boss first.
1 should like to think this over.
Could you keep that offer open for 2 more weeks?
I'm afraid I don't have the authority to decide.
I would like to discuss this proposal with my partner.
I'm afraid I need some more information.

,
.
.
2 ?
, .
.
, .

Reaching agreements
I'm pleased to say we agree.
I think we've finally come to terms. This seems a very reasonable offer.

, .
, - .
, .
 2. ... 253

We're in complete agreement with each other.

.

We can sign the contract.

.

Making complaints
I'm afraid that you didn't respect the date of delivery.
The goods you delivered were damaged.
We're sorry to say that we're dissatisfied with the consignment.
I'm afraid you've overcharged us again.
I have to tell you that you didn't keep to the terms/the conditions were not met.
According to our agreement... but you...

, .
— .
.
, .
,
/
( ).
... ...

Apologizing
Please accept our apologies.
I'm very sorry to hear that.
I really must apologize.
I quite understand how you feel.
We'll look into the matter immediately.
I assure you that it won't happen again.
The mistake will be rectified as soon as possible.

, .
.
.
, .
.
, .
.

.
. ,
, .
, (I'm afraid my English is not
perfect) , - (So, please
do not hesitate to ask me if anything was unclear).
. (I'll try to be brief and
clear).
254 2.

Opening words
Good morning. Let me introduce myself...
Let me introduce my colleague to you...
I/We represent...

...

. ...
...
/ ...

Thanking for the invitation

It's a great honour to be able to speak here today.
I'm grateful for having the opportunity to...
I'm glad to have a chance to speak. Ladies and gentlemen, thank you for asking me to tell you...

— .
...
, . , ...

Announcing the topic

Today I'm going to talk about... The topic/subject of this presentation is...
In my presentation I'll be explaining our new project.
I'll try to give you an overview of the development... You've met here today to hear something
about...

... ...

.
...
, ...

Handouts
In the handout which will be passing
around, you'll find...
I hope everybody received the
handout?
May I draw your attention to the
handout?
There is a small mistake in the
handout which I would like to correct.
I'm afraid we've run out of copies, could you share with your neighbour's?

, , ... ,
?
?
, .
, . ?
 2. ... 255
Structure
I'll focus on two main points.
I'll be covering the following three main areas...
I've divided this presentation into four sections.
In the first part of my presentation I'll...
I'd like to begin with... then/next/ after that...
First/firstly/first of all... Secondly... Thirdly... Finally...
My colleague will take over the second part.

.
...
.
...
... / / ...
/ / - ... - ... - ... ...
.

Interruptions
Please do not hesitate to interrupt me if I'm speaking too fast/I'm not making myself clear.../
You have questions...
Please stop me if anything is unclear.
After the presentation there will be time for questions.
I'll be happy to answer any questions after my talk.

, , /
.../ , .
, , - .
.
.

, ,
,
(Let me now move on to the
following point, which is...). (How could this problem affect
us?/How could we solve this problem?) ,
. ,
(WelL one way to solve this problem is...).

Step by step
Let's start with...
I'd like to begin with an overview of...

...
..
256 2. ...
So that's the present situation. Let's now have a look at...
With this we have come to the following...
Let me now move on to...
So much for the figures. Now as to...
Having finished this part, I'd like to turn to the next point.
As you can see on the handout this brings us to the last part.

, . ...
...
...
, . ...
, .
, .

Rhetorical questions
The question is: What can we do about this?
What does this mean for our company?
What advantages would this offer us?
You will ask yourselves: In what way does this affect us?
Isn't there a better way of dealing with this problem?

: ?
?
?
, ?
?

Bringing Arguments
On the one hand... On the other...
In addition... furthermore...
Because of this. ../as a result of this...
Consequently... therefore...
However, I think that...
Generally speaking/in general we could say...
On the whole...
We should take into account the following...
Instead of increasing our production, I suggest...
Not only... but also...

... ...
... ...
.../ ...
... ...
, ...
/ ...
...
...
...
... ...
 2. ... 257
There are two reasons for this. First, second...
This is due to...

. ., ...
...

Offering solutions
One way to solve this problem would be...
We propose the following solution...
A possible solution would be...
I found a way to deal with this problem.
However, there's another alternative.
Another option would be to...

...
...
...
.
. ...

Making forecasts
What's the forecast for next year? The long-/short term forecast is...
The outlook is (not) very encouraging.
The prospects for next year are pretty good.
We expect this trend to continue.
Sales are expected to rise. We see signs of growth.

? / ...
( ) .
.
, .
.
.

Declining interruptions
If I might just finish my sentence...
Perhaps we could return to that question later on.
...If you would be so kind as to let me finish. I'll answer questions later on.
If you would allow me to finish off first...

( )
...
, .
... .
.
...
 2. ...
I'll come back to you as soon as I've finished my talk.
There are two more points I'd like to mention before I answer your questions.

, .
, ,
.

Picking up the thread

As I was saying...
Coming back to what I was trying to explain...
To return to my subject...
If we could just return to the topic...
If I could just continue...
This leads us back to what I was saying before...

...
, ...
...
...
...
, ...

— , —
(graphs), (tables) (charts/diagrams).
«pie chart», — «flow chart»,
«organization chart», «ubar chart»,
«pictogram».

Commenting diagrams
Let's have a look at this graph/ diagram.
The horizontal/vertical axis represents...
Production is indicated by a red line.
This solid line gives us...
The broken line shows...
The dotted line illustrates...
This curve here indicates...
With this pie chart I'd like to show you...
The shaded section represents...

/ .
/ ...
.
...
...
...
...
...
...
 2. ... 259
The table in the middle gives us last year's sales figures.
The right-hand/left-hand column shows...
At the top/bottom you see...

.
/ .
/ ...

Upward trend
The number of unemployees has grown/gone up/risen/increased/ climbed.
Prices have jumped since...
There has been an enormous boom/ upturn.
Market has picked up/recovered again.
Sales reached a peak in 1992. It reached an all-time high.

.
...
/ .
/ .
1992 .
( ).

Downward trend
Profits have declined/gone down/ dropped/decreased/fallen.
Sales have slumped/plummeted.
We could almost speak of a recession.
There has been an enormous down turn in production.
Prices bottomed out.
We reached an all-time low.

/ / / / .
/ .
.
.
.
.

Continuing trend
Our sales figures have remained stable/steady.
Prices have been stable/unchanged for several years.
Profits held firm for two years.

/ .
/ .
.
260 2. ...
Adverbs of change
barely, slightly
gradually, slowly but steadily
substantially, markedly; significantly, considerably
unexpectedly, surprisingly
suddenly, abruptly
dramatically, sharply

,
, ,
, ,
, , , ,

Contrast and comparison

If we compare these figures, we see that...
Compared with last year, sales has increased by 5%.
Although we invested a lot, sales figures fell.
Investment increased whereas sales dropped.
The higher the costs, the higher the
price.
Investment was not as high as last
year.
Despite the recession we managed to expand.

, , ...
5%.
, .
, .
, .
, .
.

. :
«If there are no questions I'd like to finish» (« ,
»), , ,
. : «I presume you will have a lot of questions.
Was anything unclear or did I forget anything important? I'm very curious to know what
you think of this project» (« , . - ,
, , - . ,
»).
.

Closing words
I'd like to conclude by making the following statement.

.
 2. ... 261
Let me go through the main arguments again before finishing this presentation.
I hope it has become dear through this presentation...
I'd like to close off with the following suggestion...
To put it in a nutshell...
So to summarize we could say that...

,
.
, ...
... ... ,
, , ...

Inviting questions
I'd now like to turn to the questions that you certainly have.
If you have any questions, I'd be happy to answer them now.
I'd welcome any questions or comments.
Please tell me if anything was unclear. Any further questions?

.
jy - , .
.
. , , - .
?

Difficult questions
I don't think I'm the right person to answer that question.
That is beyond my competence.
I'm afraid I don't have those figures here, but I could let you know later.
Let me pass this question to Mr Marks who is an expert on this matter.
Could we come back to that later?

, , .
.
, , .
,
.
?

Dealing with criticism

I quite see your point but still... ,
...
262 2. ...

That's an interesting observation but we shouldn't forget...

I understand your criticism, but don't you think...
I entirely agree with you. On the other hand...
Perhaps I should make myself clearer on this point.
It seems that you have misunderstood me there.
I don't think this is the place or time to discuss this.
, ...
, ,
...
, , ...
,
.
, .

, .

Closing the discussion

With this last question I'd like to finish this presentation.
I'm sorry to break of this interesting discussion but I think we're
running out of time.
I think we should call it a day.
Thank you for your attention, ladies and gentlemen.
Ladies and gentlemen, thank you for sacrificing your valuable time.

Thank you very much for coming and I hope I've been able to inform
you sufficiently.

.
, , ,
.
, .
, .
, ,
.
, . ,
.
264 3.

(1686-1736) —
, .
,
.— . .
3. 265
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