Académique Documents
Professionnel Documents
Culture Documents
27±50, 2000
Pergamon # 1999 Elsevier Science Ltd. All rights reserved
Printed in Great Britain
0160-7383/99/$20.00+0.00
www.elsevier.com/locate/atoures
PII: S0160-7383(99)00034-1
Andrew McGregor
University of Sydney, Australia
Abstract: Contemporary cultural studies, including tourism research, have largely avoided
analysing the effects of texts upon individuals. This gap is addressed by examining the
dynamic relationships between guidebooks and tourists through interviews carried out in
Tana Toraja, Indonesia. Reliance upon a limited number of international guidebooks led to a
commodi®ed experience and gaze, these sources ``tutoring'' tourists to gaze at aspects of
Tana Toraja either comparatively, enthusiastically, or with disinterest, in order to realise an
``authentic exotic'' Other. A model linking the relationship between guidebooks, spoken
communication, and the conceptual spheres dominating tourists' perceptions is developed,
arguing for greater recognition of the dynamism of texts in both tourism and cultural stu-
dies. Keywords: tourist gaze, Tana Toraja, perception, experience, guidebooks, text. # 1999
Elsevier Science Ltd. All rights reserved.
ReÂsume Â: Textes dynamiques et regards touristiques: la mort, les os et les buf¯es. Les Âetudes
de culture contemporaine, y compris les recherches en tourisme, ont largement ÂeviteÂ
d'analyser l'effet des textes sur les individus. On aborde ce manque en examinant la relation
dynamique entre guides de voyage et touristes aÁ travers des interviews reÂaliseÂs Áa Tana
Toraja (IndoneÂsie). L'utilisation d'un nombre restreint de guides internationaux a mene a Á
une expeÂrience et aÁ une contemplation d'une marchandise, puisque ces guides apprennent
aux touristes aÁ contempler certains aspects de Tana Toraja de manieÁre comparative,
enthousiaste ou deÂsinteÂresseÂe pour y voir un Autre ``authentique et exotique''. On deÂveloppe
un modeÁle qui lie les guides de voyage, la communication parleÂe et les spheÁres conceptuelles
qui dominent les perceptions des touristes, en appuyant une plus grande reconnaissance du
dynamisme des textes dans des Âetudes culturelles et touristiques. Mots-cle Âs: contemplation
par des touristes, Tana Toraja, perception, expeÂrience, guides de voyage, texte. # 1999 Else-
vier Science Ltd. All rights reserved.
27
28 DYNAMIC TOURIST TEXTS
All HalalÐall brutal; I loved it. Veggie with attitude, England. (1994
guest entries at Legend Guesthouse, Ujung Pandang)''
INTRODUCTION
The cultural turn that has swept the social sciences since the 70s
has led to a repositioning of text within academic analyses, and a
rethinking of its importance in understanding and researching cul-
ture. In deconstructing texts, which can include ``paint on canvas,
writing on paper, images on ®lm as well as in earth, stone, water,
and vegetation on the ground'' (Cosgrove and Daniels 1988:3),
insights relating to the society and culture of the author at the time
of the textual production can be uncovered. Texts are analysed to
expose the author's culturally speci®c ``ways of seeing'' the world, as
all of them, to different degrees, are now considered to incorporate
the culture of the author. However this postmodern turn in cultural
studies has not come without its problems and critics. The greatest
challenge facing the continued evolution of a textually-based cul-
tural research agenda involves the issue of reception. Hampering
the development of this ®eld is a general reluctance by researchers
to extend their investigations beyond the relationship of the text to
the technologies and cultures that in¯uenced its production.
Despite a growing interest in the reception and interpretation of
texts (Harrison and Burgess 1994; Jensen 1986; Lipsitz 1994;
Mitchell 1997), their in¯uence on the consumer, how the inherent
messages and ideas are incorporated, rejected or transformed by
the individual and come to affect the society and culture to which
the individual belongs, are still often ignored or only lightly hypoth-
esized upon within textual research. Most contemporary research
(particularly in tourism) positions the academic as having a unique
gift that allows him or her to (correctly) untangle and interpret the
web of discourses, myths and meanings inscribed in any textual nar-
rative, without consulting non-academic readers for their interpret-
ations.
Texts, far from being static markers of cultural traits, as they are
often perceived in contemporary academic analyses, are actually
dynamic agents that are continually in¯uencing, modifying and rei-
fying the meanings, beliefs and ways of seeing, of contemporary cul-
tural groups. It is insuf®cient to continue the direction adopted by
many contemporary textual critics ``to locate meaning in texts and
to leave the interpretation of that meaning to one recipient: the
analyst'' (Jensen 1986:15). This approach rei®es the idea of the
``objective'' researcher, a person who is somehow beyond the in¯u-
ence of his/her own personal ethnography, an idea that textual ana-
lysts themselves would reject. Instead, consumers of texts must be
approached to see how they, rather than highly-educated and criti-
cally-trained academics, make sense of and create meaning from
the narratives. The basis of this approach is the assertion that texts
themselves, by themselves, have no meaning. The producers of texts
ANDREW MCGREGOR 29
Pre-Arrival Images
The ®rst step in analysing the dynamism of travelers' texts was
to determine what they had been exposed to, and how those texts
construct Tana Toraja. Travelers indicated that two main sources of
background information had in¯uenced their decision to visit Tana
Toraja: guidebooks and verbal communication with other travelers
or friends. The only people who claimed they did not refer to a
guidebook in constructing their pre-arrival image were 8% of the
participants who had already visited the region at least once before.
Just over 50% were in¯uenced by both talking to other people and
reading their guidebooks, whilst 40% indicated that they had only
been in¯uenced by their guidebooks. Those who were in¯uenced by
other travelers and their guidebooks indicated that the latter acted
in a con®rmatory role, the process being typi®ed by the following
comment, ``First we heard about it, then we looked it up in the
guidebook''. They would hear about the region through personal
communication with other travelers, and then assess the value of
the destination by investigating guidebook recommendations and
representations. The guidebooks provide ``propositional assertions''
(Lloyd 1982:540) of what a place is like, and depending largely upon
ANDREW MCGREGOR 35
utilised by the travelers: the known, facets of Tana Toraja that they
have been visually exposed to through photographs and extensively
backed up by verbal or written means; the imagined, aspects they
are well aware of and anticipate through word-of-mouth or written
text but have not been visually exposed to; the unknown, the mun-
dane aspects of Tana Toraja that they are regularly exposed to
during their experiences but are not focused upon by the guide-
books; and the unseen, the aspects that are not mentioned nor seen
or experienced during their experience.
to ``they leave you alone'' and ``they don't rip you off''. Despite
claims that ``people make the place'', the Torajans remained very
much on the rim of the gaze, the tourist world existing in a realm
constructed by the guidebooks that was, somewhat ironically consid-
ering the importance of ``authenticity'' to the experience, above and
beyond the normal, ``non-exotic'' world of the local people.
tures had been accorded within the text, and the form of that ex-
posure, people either gazed critically, comparatively, with interest
and anticipation, with complete disinterest, or did not view whole
segments of Tana Toraja. When constructing their perceptions, the
elements that were emphasised within speech or written texts domi-
nated their way of seeing. Because they were actively looking for
the known and the imagined, the whole of Tana Toraja was colored
by these features in people's post-travel images, ``[Tana Toraja is]
full of fascinating weird rituals, hanging graves, cave graves, death
and ceremonies. Beautiful countryside and houses''.
The perceptual spheres that dominated the gaze (Figure 4) were
so complete that their in¯uence extended into the way travelers
perceived and interpreted the ``unknown''. As they oscillated
between sites predominantly linked to the ``exotic'' death rituals of
the Torajans, and only gazed with interest at these sites (even the
tongkonan were associated with the dead, as houses where bodies
were stored), they associated death to things they knew little about.
For example, one traveler who surveyed the vibrant animal market
remarked ``All this for a funeral, man'', re¯ecting the power of the
known and the imagined upon his way of seeing. Likewise, when tra-
velers were pressed to make some comment about the local people,
the comment ``They live for their deaths'' was voiced repeatedly.
The known and the imagined resulted in perceptions that ``The fun-
eral is the most important thing in life'', ``They live for funerals'',
``The only reason to live is to die'' and, in particular, ``They live for
the killing of water buffaloes''. The text created an experience and
a gaze that pervaded travelers' perceptions of all aspects of Tana
Toraja, encouraging them to ®nd the exotic Other that originally
attracted them to the region.
It is important to emphasise at this point that the spheres and
processes described here re¯ect the general trends observed in
Tana Toraja, but at every stage there were exceptions. For example,
one traveler was invited into the home of a Torajan and this experi-
ence ended up being a highlight for her and changed the way she
interpreted the whole place. Similarly, one cited watching some
cock®ghts as a highlight of his experience, enjoying the thrill of bet-
ting as he does in his home country. Whilst exceptions on this scale
were rare, this is not to imply that those others who did not divert
from the norm would walk away from Tana Toraja with identical
impressions of the place. People may gaze in the same way, but this
is different from saying that people see the same things. For
example the majority of travelers gazed at the tau-tau with a critical
eye, because of the extensive visual and written exposure these
attractions received in their guidebooks; however, they did not
necessarily see the same things when they gazed in this way.
Despite being a consistent critical focus of their gaze, the tau-tau
were described as anything from ``brilliant'', ``beautiful'', and ``most
impressive'' to ``mass produced'', ``strange'', and ``shitty''. In ad-
dition, what constitutes the imagined and the known can differ
from traveler to traveler depending upon the non-standardized
46 DYNAMIC TOURIST TEXTS
CONCLUSION
Texts are not simply markers of a culture. They are also dynamic
objects which have a massive amount of power over how an individ-
ual, or a whole culture, comes to see the world. In the case of texts
in Tana Toraja, they not only de®ned a particular world or ``trail''
(Connell, forthcoming) for travelers to follow, they were also active
in shaping the way in which they gaze upon features within the des-
tination. The texts provide ``a framework for experiencing a place''
(Lew 1991:126) that con®rm Western conceptions of an exotic
Other; but, ironically, by standardizing the gaze, ``the Guide
becomes . . . the very opposite of what it advertises, an agent of
blindness'' (Barthes 1986:76). Travelers are not the roaming,
romantic free agents they are often portrayed as in academic litera-
ture, but a subgroup of tourists whose experience and gaze is heav-
ily structured by a restricted number of non-stigmatized, traveler-
friendly texts. Their quest for authenticity did not lead to intercul-
tural interaction because ``authenticity'' did not include the auth-
entic modern lifestyles of the Torajans. Instead they pursued a
romantic, primitive ``authenticity'', the exotic Other of the Western
imagination, which could best be found through adherence to the
experiences and gazes induced by their guidebooks.
Travelers in Tana Toraja were ``tutored'' by texts to gaze and ex-
perience their destination in a particular way, that they generally
found both authentic and enjoyable. However, this does not mean
that perceptions of places or people can be deduced purely from
studying printed texts. A focal point of travelers' constructions of
Tana Toraja, the scenery, could have been omitted from any tex-
tually-based study that attempted to explain how they ``would'' see
Tana Toraja, as it commanded little attention in formal texts.
Informal modes, in this case word-of-mouth communication among
travelers, act in conjunction with formal texts, to in¯uence how they
come to see the world around them. Similarly a purely textual study
could not have foreseen how such information resulted in particular
ways of gazing upon, and reconstructing facets within Tana Toraja.
The gaze was not structured simply by difference, but by instruction
and anticipation, with the form of the instruction (visual, written,
or spoken), creating a particular type of interest and participation.
Further, just as texts are not static objects, nor are people.
Travelers' textually in¯uenced ways of seeing resulted in particular
ANDREW MCGREGOR 47
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Submitted 16 March 1998. Resubmitted 21 August 1998. Accepted 9 September 1998. Final
version 23 December 1998. Refereed anonymously. Coordinating Editor: Geoffrey Wall