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L'AGILITÉ AU SERVICE
DES PRÉVISIONS BUDGÉTAIRES
FORMATION 2023-2024
En partenariat avec :
Copyright © par Optima Management inc., André Bélanger, CPA, LEAN Master
et Luc Godin, FCPA, M.Sc.
www.optima-mng.com
LE ROLLING FORECAST – L'AGILITÉ AU SERVICE DES PRÉVISIONS BUDGÉTAIRES
LE ROLLING FORECAST
L'AGILITÉ AU SERVICE DES
PRÉVISIONS BUDGÉTAIRES
Formation 2023-2024
Votre animateur
+ de
+ de
Fondée en
350 20 000
1998 clients
gestionnaires/
professionnels
formés
Partenaires
Quelques Clients
Un accélérateur de performance
Objectifs
Permettre aux gestionnaires, professionnels de la fonction finance et aux comptables de :
Reconnaître les principaux « moteurs » qui influencent l’évolution de leur organisation;
Comprendre les raisons pour lesquelles des prévisions en continu (Rolling Forecast) sont essentielles
dans un environnement de plus en plus changeant; et
Se familiariser avec une technique qui tient compte des ajustements et de la réalité qui influencent les
prévisions opérationnelles et financières.
Bénéfices escomptés
Cette session permettra aux participants de :
Comprendre un outil de plus en plus utilisé dans les pratiques de prévisions financières;
Cibler de façon réaliste les éléments qui influencent les prévisions;
Intégrer les ajustements contemporains qui impactent des recettes et des déboursés;
Connaître les outils nécessaires pour supporter ce nouveau type de budget; et
Apprendre les pièges à éviter pour adopter le Rolling Forecast dans leur organisation.
Déroulement de la formation
Matinée Après-midi
08h30 – Introduction 13h00 – 3. Choix des indicateurs :
Atelier 1 Établir les scénarios
09h00 – 1. Les prémisses du Rolling Forecast Déterminer les responsabilités
Connaître le niveau de suivi
Définition
Utilité 4. Quelques cas pratiques :
Conditions d’utilisation Atelier 3
Atelier 2 – Partie 1 14h30 - 5. Les facteurs facilitants et les freins
10h30 - 2. Comment s’y prendre 6. Pour un suivi efficace
Établir ses priorités
Analyser les écarts
Structurer l’information et les données
Collaboration et communication entre les
Fixer le niveau de détail gestionnaires
Atelier 2 – Partie 2
7. Conclusion
12h00 – Dîner
16h30 – Fin de la formation
Connaissance/expérience avec
le Rolling Forecast
Introduction
10
11
Les compagnies qui réallouent une moyenne de 56% de leur capital dans d’autres unités d’affaires génèrent, sur
une période de 15 ans, un retour sur le capital de 30% supérieur annuellement…!
Source: « How to put your money where your strategy is”, McKenzie Quaterly, mars 2012, McKenzie & Company,
12
Déjà, en 2002, les tenants de la gestion sans budget proposaient de remplacer les
prévisions annuelles par des « rolling forecasts ».
© Optima Management inc. 13
13
Module 1
Les prémisses du
Rolling Forecast
14
Sept.
Sept.
Mars
Mars
Mars
Août
Août
Nov.
Nov.
Avril
Avril
Avril
Déc.
Déc.
Fév.
Oct.
Fév.
Oct.
Fév.
Jan.
Jan.
Jan.
Juin
Juin
Mai
Mai
Mai
Juil.
Juil.
et l’état d’avancement de
RFC 02
ses projets, et cela sur Votre prochain
plan financier
annuel
une période budgétaire RFC 05
RFC 11
Source : Houssam Biramane, 2018
= Résultats actuels
= Résultats anticipés
= Prévisions de résultats
https://www.compta-online.com/processus-de-prevision-budget-glissant-ao3236
15
Mars
Aout
Aout
Sept
Sept
Janv
Janv
Nov
Juin
Juin
Mai
Mai
Déc
Avr
Avr
Oct
Fév
Fév
Juil
Juil
16
Rolling forecast
17
Sept.
Mars
Mars
Mars
Août
Août
Nov.
Nov.
Avril
Avril
Avril
Déc.
Déc.
Fév.
Oct.
Fév.
Oct.
Fév.
Jan.
Jan.
Jan.
Juin
Juin
Mai
Mai
Mai
Juil.
Juil.
RFC 02
RFC 05
RFC 08
RFC 11
= Résultats actuels
= Résultats anticipés
= Prévisions de résultats
18
Directives :
Faites la lecture du cas et prenez connaissance
de l’outil Excel qui vous servira à intégrer les
ajustements
Réaliser le premier exercice de Rolling Forecast
en intégrant les facteurs mentionnés pour les
6 premiers trimestres (T1 – T2 et suivants sur
18 mois)
Analyser l’impact sur :
l’état des résultats
Le bilan
L’état des flux de trésoreries
19
Tentations de prévision
(c) Optima Managmenent inc. Source : Creating a Lean, Agile Planning Process, Presentation by Steve20
Player, LEAN Accounting Summit 2021,
20
21
22
23
…alors que
Le budget est l’environnement
fixé dans le change
béton… et que la
stratégie doit
évoluer
24
25
Photo : fotolia
Module 2
Comment s’y
prendre ?
26
1. 4. 7.
Culture Processus Participation
2. 5.
Systèmes Configuration
3. 6.
Gens Alignement
Source : Rolling Forecast Implementation: 7 factors for success, AFP 2013 Annual Conference, Las Vegas
27
1.
Importance de la culture organisationnelle Culture
Source : Planning, Budgeting, and Forecasting for Superior Business Execution, APQC, 2006
Traduction, Optima Management inc.
© Optima Management inc. 28
28
1.
Changer la culture nécessite... Culture
29
1.
Orientations, tendances et solutions Culture
30
Tendances de 2013 1.
Culture
Prévisions financières Flexible Aligné sur les besoins changeants
Hypothèses dépassées
31
2.
Structurer l’information et les données Systèmes
FINANCES MARKETING
Un cauchemar,
vous dites ?
Inefficiences
Manque de communication
Retouches manuelles
Données constamment en
extraction V1
Erreurs de saisie VENTES V2 APPROVISIONNEMENT
Multiples versions Source : Lanzkron R., (2017) Best Practice in the budget and planning process
V22
Traduction et adaptation : Optima Management, 2021
32
2.
Les systèmes Systèmes
33
Source: Nucleus Research Note, CPM TECHNOLOGY VALUE MATRIX 2022, Document W11-
February 2022
© Optima Management inc. 34
34
3.
Les gens Gens
35
3.
Les gens Gens
36
4.
Processus : Les principes de base Processus
37
4.
Processus : Les caractéristiques Processus
Planification continue
Facilite la collaboration et la
communication
38
5.
La configuration Configuration
Détails
Niveau de détail
Horizontal : mensuel, trimestriel, semestriel
Vertical : Éléments stables = peu détaillé
Source : Rolling Forecast Implementation: 7 factors for success, AFP 2013 Éléments dynamiques = plus détaillé
Annual Conference, Las Vegas
39
6.
Alignement Alignement
40
7.
Participation
Participation
La participation devrait être un
des éléments pivots.
Plus on impliquera de gens dans
le processus, moins il y aura de
déficiences dans l’application des
stratégies entre les différents
paliers de l’organisation.
Les responsables de la fonction
finance commencent à jouer ce
rôle clé de voir à la participation
des gestionnaires.
41
42
Directives :
Faites la lecture du cas Portion 2
Prenez l’outil Excel-Portion 2 qui vous servira à
intégrer les ajustements (il y a 6 mois de complétés
du premier exercice)
Réaliser le 2e exercice de Rolling Forecast en
intégrant les facteurs mentionnés pour les
Trimestres 3 – 4 – 1 – et suivants (sur 18 mois)
Analyser l’impact sur :
l’état des résultats
Le bilan
L’état des flux de trésoreries
43
Photo : Damotech
Module 3
Choix des
inducteurs
44
45
Pour la grande majorité des organisations, 80 % de l’attention devrait être portée sur les revenus et les marges
Ne pas essayer de reproduire le budget ou le plan annuel
Chaque organisation a ses propres inducteurs et l’aperçu de ces inducteurs doit refléter les circonstances spécifiques
© Optima Management inc. 46
46
Abandonner un produit ?
« Casser » la concurrence ?
47
48
49
Entretien
Liées à la
Budget demande
opérationnel Opérations
50
Planification et
Planif.
Zero-Based
Liées aux décisions
Budgeting
Prévisions
des frais fixes
capacité Organisa.
Design
Budgétisation des
Liées aux structures
coûts fixes
Planif.
51
52
Photo : Shutterstock
Module 4
Quelques cas
pratiques
53
Source : Zeller T.L. et Metzger L.M., (2013), Good Bye Traditional Budgeting, Hello Rolling Forecast: Has the Time
Come?, American Journal Of Business Education – May/June 2013, Volume 6, Number 3
Traduction : Optima Management inc.
54
Séquence de Séquence
Objectifs Solde des Séquencement Séquencement
changement et portefeuille et
stratégiques investissements des dépendances des ressources Gérer le
de portée budgets
portefeuille
Gouvernance des
investissements Optimiser le
portefeuille
Re-prioriser
Re-séquencer
L'activité de base est le fondement et le point central de nos efforts le portefeuille Demandes de
de planification, mais nous avons de nombreux éléments mobiles modification
Source : Beyond Budgeting 14th Annual Conference Nouvelles
Ryan Martinez, Director, FP&A demandes
© Optima Management inc. Source : Creating a Lean, Agile Planning Process, Presentation by Steve 55
Player, LEAN Accounting Summit 2021,
55
Étude de cas
En activité depuis près de 100 ans, plus de 400 unités commerciales.
En 2005, elle a demandé un péage pour améliorer/simplifier le
processus budgétaire et introduire plus de prévisions.
En 2009, la GRANDE récession les a touchés…
Réduction des effectifs de 25 %,
réduction des stocks et de la flotte de location de 200 millions de dollars en
18 mois.
réduction des dépenses globales de 50 millions de dollars
Le "budget" était mort
Ils demandent à leur équipe de faire de leur mieux.
Ils ont prévu un scénario bas, moyen et haut, mais n'ont pas fixé de
chiffre précis.
Ils ont utilisé le système de benchmarking CAT Dealers comme guide.
Résultat - une augmentation de 33% par rapport à nos résultats de
2009..!
© Optima Management inc. Source : The HOLT CAT Continuing Journey Towards World Class 56
Forecasting, Paul Hensley, November 2014,
56
57
2. Approvisionnement
Approvisionnement 3. Production
Source : Melnychuk et al. (2019), Rolling Forecast: FP&A >Trends E-Books, Issue #1, 2019
Traduction : Optima Management inc.
58
• Un système est essentiel et Excel n’est pas un • Qu’est-ce qui est attendu pour l’année à
système venir ?
• Identifier la durée du RF • Allons-nous atteindre la cible ?
• Identifier les périodes de comparaison du RF • À quoi s’attend la haute direction pour le
• Comprendre et analyser la dynamique des court terme ?
recettes et des dépenses et les facteurs • À quoi s’attend la haute direction pour le
connexes long terme ?
• Planifier les projets d’investissement et les • Comment l’entreprise évoluera-t-elle ?
projets stratégiques séparément • Quelles sont les tendances ?
• Commencer par un petit groupe restreint, • Si des actions sont nécessaires, nos
puis élargir au reste gestionnaires sont-ils en mesure de les
• Lier les prévisions au plan stratégique mener à terme ?
• Comprendre comment les conditions • Le problème a-t-il été réglé ?
extérieures influencent vos performances • Les résultats le démontrent-ils ?
• Soyez prêts !
Source : Melnychuk et al. (2019), Rolling Forecast: FP&A >Trends E-Books, Issue #1, 2019
Traduction : Optima Management inc.
59
Forecast
60
61
Photo : Distribution 2020
Module 5
Les facteurs
facilitants
et les freins
62
63
2. Tenir compte de la période de temps dans la 2. Documenter et examiner les plans d'exploitation, les
planification budgets et les prévisions actuels
3. Déterminer le niveau de détail 3. Identifier les moteurs d'activité critiques
4. Identifier les contributeurs au processus 4. Concevoir les processus et l'architecture du modèle
5. Identifier les facteurs de valeur 5. Parcours de mise en œuvre pratique
6. Vérifier les sources de données 6. Carte pour l'aperçu financier
7. Créer des scénarios et déterminer les 7. Résumer et présenter les prévisions et les perspectives
"sensibilités de l'organisation
8. Mesurer les prévisions actuelles et estimées
https://corporatefinanceinstitute.com/resources/knowledge/accounting/rolling-forecast/
8. Établir la fréquence et le calendrier des prévisions
https://www.wiley.com/en-us/Financial+Planning+%26+Analysis+and+Performance+Management-p-
9781119491484 page 283
64
• MODÈLE STATIQUE • MODÈLE PARTIELLEMENT BASÉ SUR LES • MODÈLE BASÉ SUR LE CONDUCTEUR
• LA PRÉVISION EST UN OUTIL DE MESURE MOTEURS • LA PRÉVISION EST UN OUTIL DE GESTION
• DEUX PRÉVISIONS : TRADITIONNELLE ET • LA PRÉVISION EST UN OUTIL DE MESURE • UNE SEULE PRÉVISION ; ROULEMENT
GLISSANTE • DEUX TYPES DE PRÉVISIONS : • FAIBLE NIVEAU DE DÉTAILS
• TROP DE DÉTAILS TRADITIONNELLE ET CONTINUE • FORTE COLLABORATION
• COLLABORATION MINIMALE • NIVEAU DE DÉTAIL MOYEN • ANALYSE AVANCÉE
• ANALYSE DE BASE • COLLABORATION MOYENNE • PROCESSUS AUTOMATISÉS
• PROCESSUS HAUTEMENT MANUEL • QUELQUES ÉLÉMENTS D'ANALYSE • SYSTÈME DE FP&A FLEXIBLE
• EXCEL PROACTIVE • PROCESSUS AGILE ET INTÉGRÉ
• PROCESSUS PARTIELLEMENT AUTOMATISÉ
• SYSTÈME DE FP&A INFLEXIBLE
Source: Larysa Melnychuk, Managing Director et FP&A Trends
Group,
© Optima Management inc. 65
65
66
Les budgets
les budgets
conduisent à une
soutiennent
distorsion de
les décisions
l'information
politiques
Les « contrats »
Budgets sont budgétaires
concentrés sur les dominent les
départements VS impératifs
les activités stratégiques
67
68
69
70
Culture
71
Photo : ActivAssistante
Module 6
Pour un
suivi
efficace
72
73
74
© Optima Management inc. Source : Creating a Lean, Agile Planning Process, Presentation by Steve 75
Player, LEAN Accounting Summit 2021,
75
76
Ancrage Rémunération
dans le incitative
quotidien adaptative au
contexte
© Optima Management inc. 77
77
https://www.hbrfrance.fr/chroniques-experts/2020/05/30140-quest-ce-quune-
entreprise-agile/
78
https://www.hbrfrance.fr/chroniques-experts/2020/05/30140-
quest-ce-quune-entreprise-agile/
79
80
Mission et Vision
Quel est notre vision de la compagnie dans le futur ?
Quels sont les objectifs financiers qui nous Financier
permettront d’atteindre notre vision ?
Apprentissage
Que devons-nous faire pour développer nos ressources internes
de façon à exceller dans nos processus internes ?
organisationnel
Objectifs Indicateurs Cibles Initiatives
81
Conclusion
82
83
« Rolling forecasts do not operate in isolation, and its efficiency depends upon what
control systems it is combined with. In other words, rolling forecasts should be
operated within the context of a management control system package. »
- Yuandong Liang and Cheima Ordasi, 2014, Analysing the Rôle of Rolling Forecast from a Broad Perspective, Master Degree Project in Accounting, School of Business, Economics and Law, University of
Gothenburg, Sweden
84
85
Limites de l’outil ….
N’importe quel outil, si bon soit-il, ne règle pas….
Une mauvaise planification
Des communications déficientes
Des échéanciers, des directives et des rôles
flous
Un personnel mal formé ou mal adapté VS les
compétences demandées
Des données erronées
Des technologies ignorées, non maîtrisées
Culture
86
87
88
En conclusion …
Quelques bonnes références bibliographique
Alexander Jack (2018), Financial Planning & Analysis and Performance Management, Wiley Finance Series, pp 267-302
Bragg Steven (2013), Accounting best practices, Seventh Edition, Wiley Finance Series, p. 111
CAM-I, Advanced budgeting Study Group Report for CAM-I, Management Accounting, UK
Hope J. & Fraser R. (2003), Beyond Budgeting: How Managers can Break Free frome the Annual Performance Trap, Harvard Business School Press,
232 pages
Horngren et al. (2002), Management and Cost Accounting, Prentice Hall, 964p.
Implementing a Rolling Forecast: Success Factors and Pitfalls, FP&A Guide Series, Association for Financial Professionals, 2015
Liang Y. & Ordasi C., (2014), Analysing the Rôle of Rolling Forecast froma a Broad Perspective, Projet de mémoire de maîtrise, School of Business,
Economics and Law, University of Gothenburg, Suède
Ordre des CPA du Québec (2014) , Référentiel – Meilleures pratiques et pratiques émergentes en gestion de la performance, 2144 pages
Parmenter David (2016), The financial controller and CFO’s toolkit; lean practices to transform your financial team, Wiley Finance Series, pp. 281-315
Solomon J.M. (2007), Accounting for World Class Operations; A Practical Guide for Providing Relevant Information in Support of the Lean Enterprise,
WCM Associates, 280 pages, chapitre 12
Sponem S. et Lambert C., Pratiques budgétaires, rôles et critiques du budget. Perception des DAF et des contrôleurs de gestion, Revue Comptabilité
Contrôle Audit, 2010/1, Tome 16, pp 159 à 194
Zeller T.L. & Metzger L.M. (2013), Good Bye Traditional Budgetin, Helle Rolling Forecast: Has the Time Come?, American Journal of Business
education, Volume 6, Number 3, May/June 2013
89
En conclusion …
Quelques sites consultés
Autres liens:
https://www.afponline.org/ideas-inspiration/topics/articles/Details/rolling-forecasts-7-factors-for-success/
https://www.chefdentreprise.com/Thematique/gestion-finance-1025/Dossiers/boite-outils-pilotage-
financier-entreprise-319829/vous-optiez-rolling-forecast--320442.htm
https://www.wallstreetprep.com/knowledge/rolling-forecast-best-practices-guide-fpa-professionals/
90
Questions... ?
91
This article is a collaborative effort by the global Strategy & Corporate Finance Practice, including
Ankur Agrawal, Michael Birshan, Christian Grube, Matthew Maloney, and Ishaan Seth.
September 2020
For CFOs as for most executives, 2020, assailed by — Stress-test scenarios and assumptions to
the COVID-19 pandemic, has unfolded as a blur of counter uncertainty.
employee-safety and economic shocks. Time and
the demands of putting together a budget for 2021 — Reimagine the business from a zero base to
allow no rest for the weary, however. determine key business drivers.
Our conversations with finance leaders over the — Hold back some spending centrally—as
past six months reveal two contrasting truths contingent resources—to build flexibility and
about the looming budgeting season. After months optionality into budgets.
of improvising, CFOs recognize that they need
real budgets for 2021 to match resources with — Assign finance talent to the highest-priority
strategy. But they also know that the business- areas or topics to prevent burnout.
as-usual budgeting process, with its traditional
inputs and standard approaches, is no longer fit for — Rethink decision making to speed up and
the task. For instance, 43 percent of the 127 CFO debias processes.
respondents we recently surveyed cite the need
to streamline their overall budgeting processes to
react more quickly and efficiently. Meanwhile, 65 Stress-test scenarios and assumptions
percent anticipate more use of rolling forecasts in When kicking off the 2021 budgeting process, CFOs
2021 and beyond.1 will need to revisit and pressure-test the scenarios,
assumptions, and decisions that were made (or not)
The COVID-19 crisis has affected sectors in different during the COVID-19 crisis. That review is critical, as
ways. Even within the retail industry, for instance, different parts of the organization will have similar
some subsectors have fared better than others: the questions related to crisis response and recovery.
grocery subsector is thriving, while the department- Everyone will need to be on the same page. Teams
store subsector is struggling. Common to all in sales and marketing, for instance, must have
businesses, however, is the need for greater speed a common understanding of when the economic
and cost control amid ongoing, unprecedented return and the next normal officially start—and
uncertainty. therefore how to budget for travel and expenses.
Under such circumstances, a “perfect” budget for Finance teams will need to determine which of
2021 may not be achievable—but a better budgeting the economic scenarios they projected actually
process certainly is. The typical budgeting exercise, materialized and then systematically examine how
whether bottom up or top down, can get stuck in various strategic initiatives launched during the
endless negotiations and may not address critical crisis have affected corporate performance (in
concerns about strategy, value creation, or resource revenue, pricing, sales volume, and competition).
allocation. By contrast, radically redesigned and Consider the case of a vertically integrated retailer.
reimagined strategic budgeting and performance- When its brick-and-mortar stores needed to close
management processes can generate bolder in April 2020 as a result of COVID-19, the retailer
discussions that are more in line with strategy, quickly invested in an e-commerce platform and a
deeper insights that can unlock more value, and logistics partnership to facilitate sales. Now that
more agility in resource-allocation decisions. stores have reopened in some regions, the retailer’s
CFO and finance team are revisiting their initial
We see five steps that CFOs can take immediately to assumptions and considering them against real-
remake their budgeting processes for 2021: time factors, such as sales volumes and how the
1
Ankur Agrawal, “A burning platform for digital finance,” LinkedIn, July 30, 2020, linkedin.com.
omnichannel strategy has performed over the past returns and risks, while a major hospital chain has
few months, as well as whether current trends will reallocated conference and travel budgets toward
accelerate, decelerate, or stop altogether in 2021. telemedicine and work-from-home capabilities.
It’s also a good time for senior-leadership teams Business leaders’ mindsets changed when they
to perform independent stress tests of companies’ were forced to move resources from areas that
strategic plans. In that way, executives can were once considered untouchable and saw that
determine which bold moves might be pursued those moves resulted in a better prioritization of
(if they haven’t already done so), both organically projects, an improved understanding of fixed versus
and inorganically. Some companies are rethinking variable costs, and a clearer overview of risks and
their M&A strategies and pursuing acquisitions, opportunities. Whether CFOs realize it or not, they
partnerships, and divestitures along their supply have been using zero-based-budgeting principles
chains. Those in more stable industries are looking and approaches to determine what levels of
at launching new products and investing in new spending are truly required to keep the lights on or
technologies and business partnerships in the next to support recovery efforts.
normal. For example, a pharmaceutical company is
investigating digital sales models to complement its As CFOs are preparing their 2021 budgets, many of
traditional go-to-market approaches. them recognize that they are already starting from
zero in some areas. In most companies, for instance,
spending on things such as travel and entertainment
Reimagine the business from a (T&E), internal events, and procurement was greatly
zero base reduced in 2020. Rather than revert to precrisis
Traditionally, business leaders have balked at using ways of working, CFOs should use this opportunity
zero-based budgeting as a means to understand to reset the base in other areas of the organization,
the critical drivers of a business. The approach—in as well.
which expenses must be justified for each budget
period—is too arduous, they have argued, involves In collaboration with business-unit leaders,
too much micromanagement, and poses countless CFOs and finance teams will need to conduct a
other challenges. rigorous review of spending in key areas. What
would that look like? Some companies convene
Many of those objections evaporated, however, in red and blue teams regularly to review proposed
the wake of the COVID-19 crisis—probably because spending. Others use ownership matrices (with
business leaders no longer faced the base decision designated P&L and cost owners) to track and
about whether to shift spending but rather the more review expenditures during budget-creation and
urgent choice of how much and where. For example, monthly performance discussions. For example,
a mining company now force-ranks large capital- the president of one business unit, who has P&L
expenditure projects along a spectrum of potential responsibility for it, also oversees the T&E cost
CFOs will need to maintain that flexible approach Assign finance talent to the highest-
in 2021. Indeed, they should take a modular priority areas or topics
approach to budgeting, building various options and The COVID-19 pandemic has upended how finance
contingencies into budgets. Budgets should also teams work. Most have had to radically change
include centrally controlled pools of funds (around it: at a faster pace, with shorter reporting cycles,
10 to 15 percent of a company’s total spending) and remotely, all while supporting high-stakes
to be used when certain triggers so indicate—for budgeting and planning decisions. Much of the work
instance, when demand increases in certain was instinctively tackled by small squads that came
countries, there is a drop in customer-retention together to solve immediate, high-priority problems.
rates, and specific product, service, or geographic Everyone was tapped to help, regardless of their
scenarios materialize. The centrally managed pools area of specialization or day job. Often, the solutions
of funds should be focused on supporting variable- involved bootstrap, one-time, ad hoc analyses and
cost categories but may also be released in stages insights—all of which took a toll on the teams.
throughout the year to support capital expenditures,
R&D projects, and hiring initiatives. Looking to 2021 (and beyond), digital tools may take
some of the pressure off finance teams dealing
Under that approach, projects are broken down into with the lingering effects of the COVID-19 crisis
phases, and each phase is subject to a go or no-go and future crises. Finance-team members may still
decision. The overarching goal, of course, is to need to embrace agile work groups, but if they are
allocate resources with more agility so that funding handling modular budgets and operating under a
can more closely mirror rapidly changing industry contingent resourcing approach, the very nature of
and business demands. For example, a healthcare their work will change—from reactive to proactive.
Getting started
By reimagining budgeting models, CFOs can help The past year has been challenging; 2021 will
develop strategic plans that look and feel much probably present its own thorny issues. It’s a unique
different than in previous years. The redesigned moment for the CFO, and a crucial transformation
plans will include multiple scenarios that inform project awaits. So what’s the plan? How will you do
strategic direction, zero-based approaches things differently? How will you translate lessons
to important business areas and select cost learned during the first months of the crisis to
categories, centrally controlled pools of funds to improve the finance function in the longer term?
be deployed flexibly, and monthly performance The goals should be to focus on big moves linked to
discussions that are focused on creating value strategy and to maintain a through-cycle mindset.
and impact. After all, the companies that invest now in resilience
and sustainability are the ones we will all still be
To get started, CFOs should assemble a cross- talking about in the long term.
functional team to help accomplish two key tasks.
Ankur Agrawal is a partner in McKinsey’s New York office, where Matthew Maloney is an associate partner and Ishaan Seth is
a senior partner; Michael Birshan is a senior partner in the London office; and Christian Grube is a partner in the Munich office.
The authors wish to thank Kapil Chandra, Ajay Dhankhar, Tim Koller, Hugues Lavandier, Werner Rehm, and Robert Uhlaner for
their contributions to this article.
Contents
A Shifting Landscape 1
Conclusion 13
Introduction
The world moves faster and the economy has become less predictable.
In such an environment, companies are realizing that the traditional fiscal
year-end forecast has become less useful. Only seeing through to the end
of the year leaves the company exposed to threats, such as price changes,
volatile stock markets, regulatory changes and currency fluctuations. It
is a process more akin to meeting the budget than foretelling the future
direction of the company; the forecast becomes more about whether the
company will hit its targets versus the reality of where the company and
its market will be going forward and the steps management can take to
ensure its success.
For FP&A, an annual forecast provides no means of adding substantive
value to the conversation taking place at the strategic level of the
organization. In contrast, a rolling forecast allows FP&A professionals
to play a leading role in strategic discussions and communications by
providing management with a range of possibilities that are dependent on
market conditions or the actions of competitors. The benefits they provide
increase lead time for senior management, thus allowing them to make
important decisions on how to allocate key resources in order to drive
continued profitability.
AFP GUIDE: Implementing a Rolling Forecast: Success Factors and Pitfalls
A Shifting Landscape
The typical financial forecast horizon today still doesn’t Peck said. “Unfortunately the methods, tools, and
extend beyond the current fiscal year, according to processes most companies rely on today are no
Philip Peck, vice president of the Peloton Group. longer sufficient. Most organizations still rely on
“Emphasis on the near-term planning horizon, where the traditional budgeting process to support many
decisions focus on meeting quarterly or year-end business requirements and related planning activities,
targets to satisfy external stakeholders, often outweighs including target setting, detailed operational
longer-term considerations, including assessing the planning, cost control, resource allocation, capital
impact of how decisions today can positively or spending, and incentive compensation. Yet long gone
negatively impact longer-term performance,” said are the days when a standard, rigid annual budgeting
Peck. “This mindset also often limits the attention and planning process steered the business with
directed toward constantly exploring, understanding, only predictable and minimal budgeting changes
and creating action plans around future competitive throughout the calendar year,” he said.
risks and opportunities.” While most organizations update their operational
Another critical challenge to the process involves plans periodically and provide updated financial
the level of G/L account detail used to generate forecasts, “these processes are fraught with numerous
the forecast: “Many organizations are essentially fundamental issues,” Peck cautioned.
forecasting at the same atomic level of detail that
is used during the annual budget cycle,” said Peck.
“Forecasting at a low level of detail directly leads to Increasingly, senior management is
long cycle times, manually intensive activities, and looking to FP&A for answers that go
much higher levels of effort.” beyond the fiscal year-end, and “we
From an overall forecast purpose and philosophy
perspective, there is often confusion between see more companies adopting a rolling
competing pressures to meet near-term budget forecast,” said EPM Transformation
targets vs. providing accurate, high-quality forecast Associate Principal Sholape Kolawole
estimates. The question becomes: How do to balance
of The Hackett Group.
management’s performance expectations with a
realistic, pragmatic view of the future?
Another aspect that makes the traditional forecast Increasingly, senior management is looking to
less useful is that a typical forecast often gets FP&A for answers that go beyond the fiscal year-
disconnected from real operational planning; it tends end, and “we see more companies adopting a rolling
to be purely a financial exercise with limited input forecast,” said EPM Transformation Associate
from the people closest to the operational drivers Principal Sholape Kolawole of The Hackett Group.
impacting current and future performance, according A recent analysis of benchmarks performed by
to Peck. “From a resource allocation perspective, many The Hackett Group showed that 33% of companies
forecast processes offer minimal ability to allocate and intend to implement a best practice rolling
reallocate resources as this process typically occurs forecasting over the next few years. Another 22% are
once a year during the annual budget cycle. The bank planning to implement a version of a forecast that
is only open once a year,” said Peck. “They also often extends beyond 12 months, which in essence is a
heavily rely on disparate Excel spreadsheets and black form of a rolling forecast. “Combined, we see 55%
box algorithms without common expectations around of companies surveyed planning to shift to a rolling
key business drivers, forecast assumptions, and the forecast,” Kolawole said. “Companies are realizing
underlying forecast modeling logic. that there are a lot of benefits particularly in this
“The complexity, uncertainty and volatility of environment of competitive pressure and fast-moving
today’s business environment demands a more markets. They understand the value of seeing farther
agile, dynamic, continuous planning process,” out,” he said.
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AFP GUIDE: Implementing a Rolling Forecast: Success Factors and Pitfalls
Added Mitch Max, a partner at BetterVu, a basis for an effective allocation of resources and a
performance and risk management practice consultancy, more intelligent prioritized view of the business.”
“As a general rule, there’s a lot more activity in the past Some projects may not produce a return within
five years and movement toward rolling forecasting,” the year but are valuable nonetheless. “A forecast that
said Max. While he’s been involved in Beyond spans beyond one year can capture those results at
Budgeting “from the get-go,” full implementation of the right level of detail,” said Axson. “Companies
the Beyond Budgeting framework has been very slow to also recognize that predictive ability declines the
catch on in North America due to what Max describes as further out they try and forecast. Simply forecasting
“an inherent resistance to giving up the budget. every period in the same level of detail doesn’t
“Rolling forecasting is a way to coexist with the produce reliable results.”
budget that still allows for agility and change, while According to Steve Morlidge, director at Satori
de-emphasizing the amount of effort that goes into Partners and co-author of “Future Ready: How to
creating the annual budget,” said Max. “The process Master Business Forecasting,” people are moving
is a little more pragmatic than the European ideals toward driving the financial forecast from the
that spawned the Beyond Budgeting framework. I operational forecast. In operations, managers already
believe this will continue to evolve.” look beyond the current fiscal year because it’s driven
“What I’ve seen among our users is that there’s by the supply planning lead times, e.g., material,
more of a resolution to have a rolling forecast production schedules, and capacity planning. The
using a planning solution,” said Pras Chatterjee, mentality is already established. It’s a relatively easy
senior director of product marketing for Enterprise next step to a rolling forecast. “Also operations have a
Performance Management at SAP. “One of the key strong theoretical mindset. They recognize the logical
challenges is the usage of the rolling forecast,” he reason that a year-end forecast doesn’t work; they’re
added. Finance wants to implement the forecast to not tied to the financial year in the same way,” he said.
gain better insight into the future, but there needs “Improving the traditional budgeting process,
to be more adoption across the entire enterprise to enabling more dynamic resource allocation and
embrace the results. “Realistically, most corporations reallocation, reducing planning and forecasting cycle
look at the immediate calendar year and year-end times, providing ‘what-if’ modeling and analysis
target. People don’t care about the rolling forecast. around key business drivers, and enhancing forecasting
For the rolling forecast to affect business change capabilities all go hand in hand,” Morlidge said.
there needs to be a cultural shift,” stressed Chatterjee. Peck acknowledged that a lot of companies suffer
“No amount of technology can resolve that.” from year-end tunnel vision. As the financial year
“There are a number of factors that are driving comes closer, they shrink their forecast horizon
greater interest in rolling forecasts,” said David down to just those few months remaining. “If your
Axson, managing director for CFO and enterprise forecast only goes to the end of the fiscal year, your
value at Accenture Strategy. “One is that there’s no vision becomes increasingly near-sighted until almost
reason why companies should arbitrarily tie their totally blind by the end of the period,” Peck said.
forecast time horizon to their fiscal year so that “What’s worse is that everyone quickly realizes that
at the end of the first quarter they forecast nine the entire exercise is not about forecasting the right
months into the future, but at the end of the third numbers. Instead they recognize that the entire
quarter [they] only [forecast] three months,” he process has become about validating whether you are
said. “Business cycles are not tied to the accounting going to hit the year-end targets.”
calendar. The time horizon has to change. Some When that happens, people stop telling the truth
companies do a rolling forecast every 90 days, and and start telling management what it wants to
some do it every month. Some forecast out 12 hear. “Many times this results in an exercise that is
months and some forecast out 24 months, depending worthless. It merely revalidates the drive to hit the
upon the decision -making time horizon. Whatever targets. This leads directly back to sandbagging and a
you do,” he said, “the forecast needs to provide the process that is all about obfuscation,” Peck said.
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AFP GUIDE: Implementing a Rolling Forecast: Success Factors and Pitfalls
The question companies should ask themselves is: are moving away from that kind of forecast because
what’s the real problem they’re trying to solve? What are they’ve seen that it doesn’t make much sense.”
they trying to do with their forecast? “The forecasting “Partly,” he said, “that’s driven by the environment
process needs to be about seeing forward. You really and greater volatility. Partly it’s driven by a changing
need to revamp the management control process,” mindset that recognizes that while the calendar year
said Peck. The forecast process should be focused on end is an important reporting milestone, it shouldn’t
optimization and driving results. The forecast process constrain the way that the business is planned.”
is not about forecast accuracy. “It’s about helping you “The main difference between a traditional and a
change the activities to change the results. The forecast rolling forecast is the number of periods remaining,”
helps communicate what the business is about and what said Larysa Melnychuk, director of the London
can be done to optimize results,” said Peck. FP&A Club and AFP consultant. “In the traditional
As opposed to the calendar-driven budget that approach, the forecast goes out only to year end and,
focuses on a one-year fixed time horizon, a rolling therefore, the number of months to forecast decrease
forecast framework reflects an extended time horizon as the year progresses. In a rolling forecast, it may
beyond the current calendar year where operating and always be five periods forward. It’s always the same
financial plans are updated on a frequent basis. The number of months or quarters rolling forward.”
actual length of the time horizon varies depending on Therefore, a rolling forecast expands planning
a number of factors that include the industry, business horizons and improves the quality of forecasting
cycle, product life-cycle, ability to predict and influence and decision-making. The traditional approach
the future, and several other factors. A company in a doesn’t give companies any flexibility. In November,
very dynamic business climate may have a continuous companies see ahead only one month. Next year,
12-month rolling forecast, while a company that is they start from scratch.
capital intensive and has a longer decision-making “The rolling forecast expands the visibility,”
cycle with multi-decade projects could have a much Melnychuk said. “We’re basically prepared to act on
longer planning and forecast horizon. the forecast. It puts corporates in a better position
to make better decisions. Rolling forecasts improve
forecast accuracy, reduce timing of the planning
The Benefits of a Rolling Forecast process and therefore improve decision-making and
One of the basic differences between a traditional profitability of the company,” she said.
forecast and the rolling forecast, according to According to Max, when most people think about
Kolawole of The Hackett Group, is the horizon. A forecasting, their main reference point is the annual
traditional forecast covers the entire calendar year, budget. “People operate as if that’s a forecast. They
January to December, and is handled monthly or haven’t necessarily adjusted their mindset,” he said.
quarterly. With a rolling forecast, companies extend For companies that want to adopt a monthly
the forecast “beyond the wall,” and the right time rolling forecast, a very different approach is required.
horizon differs by industry. It can be 18 months People don’t have time to repeat a budget process
or 24 months, as dictated by the volatility of the 12 times a year. As organizations squeeze finance
business. It can be run quarterly or monthly. “It resources, it is harder and harder to add new
breaks the barrier of the fiscal year,” said Kolawole. capabilities. “For most finance organizations, by
According to Morlidge, the biggest source of the time the team gets through month-end close,
confusion lies between the forecasting horizon and they have, at most, two weeks slack time to prepare
forecasting cycles (the frequency of reforecasting). for the next close. People don’t have long cycles to
“By my definition, a rolling forecast maintains a devote to a full consultative, bottoms-up build of a
constant horizon, be it 12 months or 18 months,” forecast. A different approach is needed,” he said.
Morlidge said. “You always look that many months A true rolling forecast looks beyond the fiscal
ahead; it’s not forecasting to the end of the calendar year, which is critical in order to shift from a
year.” According to this forecasting expert, “People budget-based model to an actuals-based approach.
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AFP GUIDE: Implementing a Rolling Forecast: Success Factors and Pitfalls
The most common approach is to look 18 months If a company bases its financial planning on the
out. “You need to have a process that is agile and calendar year, it would have four quarters of actuals
self-running, based on key drivers,” Max explained. and five quarters forecasted out into the future.
“The key benefit of a rolling forecast is that it enables “After a year or two, we often see these companies
management to make intelligent decision quickly shift to a 6-quarter rolling forecast,” said Player.“If
about what’s going on in the business. “ you look at such an organization mid-year, you find
The biggest benefit of a rolling forecast is related to that it has two quarters of actuals and five quarters
the lead time required for making business decisions, forecasted out, with the first two completing the
according to Morlidge. “The reason why you forecast current year and three quarters forecasted out into
is that there’s a lag between making a decision and the the upcoming year.” Many organizations want to
impact,” he said. “It’s just like driving a car; you have see the upcoming year as soon as possible, so they
to look ahead at least as far as the stopping distance, forecast a sixth quarter. Once you start forecasting
otherwise you risk a crash. This is the theoretical five rolling quarters, it’s easy to shift to six, which
justification for rolling forecasts: in order to properly gives you greater visibility, according to Player.
manage performance, you need forward visibility that “How far each organization looks depends on the
matches the length of time it takes for any decision to company and its business,” Player said, such as how
be translated into results.” fast the organization can change direction or turn, as
“It doesn’t matter whether the forecast is produced well as how fast and how often things in the business
using driver-based methods or not; the principle remain environment change. “We’ve seen monthly forecast
the same,” said Morlidge. Rolling forecasting does not updates, quarterly forecasts, and ad hoc updates.
demand a particular technique, but driver-based methods Frequency of update depends on how fast things are
have some benefits. “From a common-sense standpoint, changing,” he said.
the farther you look, the less knowledgeable you are, so
precision is neither necessary nor desirable,” he explained.
“Consequently, it makes no sense to have a highly “The most common approach is to forecast
granular forecast. Also, if you use a rapid cycle time, six quarters out. This way, by mid-year
month or quarter, you need relatively light processes,
there’s a full fiscal year outlook for the next
which also drives people toward driver-based forecasts.”
“Using rolling forecasts also allows you to more year, which can help seed the budget for
dynamically allocate resources, i.e., redeploy capital the coming year without duplicating
to where the returns are,” said Steve Player, managing efforts and starting from scratch.”
partner of the Player Group, and North American
program director of the Beyond Budgeting Roundtable
(BBRT), and co-author of the book, “Future Ready: Added Accenture’s Axson: “The most common
How to Master Business Forecasting.” “Its focus should approach is to forecast six quarters out. This way, by
be about creating a more agile organization.” mid-year there’s a full fiscal year outlook for the next
“One of my biggest concerns is with organizations year, which can help seed the budget for the coming
shifting to rolling forecasts too quickly,” said Player. year without duplicating efforts and starting from
“While many organizations are excited about using scratch,” he said. “You don’t want those processes to be
rolling forecasts to eliminate budgets, they don’t think separate. You want them integrated, organized, built on
it through. They need to ask themselves: how does common metrics and the same level of detail.”
moving to a rolling forecast relate to our target setting In fact, said Player, “companies don’t need to update
and action plans? What are we really changing, and everything included in their forecast detail every time they
how do we expect behavior to change as a result?” do a forecast update. More critical and more volatile items
It’s most common to see is an organization start typically need to be reviewed much more frequently.
by adopting a 5-quarter rolling forecast. Using five However, if you have items that do not change very
quarters allows companies to see into the next year. much, don’t waste time on what’s not critical.”
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AFP GUIDE: Implementing a Rolling Forecast: Success Factors and Pitfalls
“From my perspective, the rolling forecast process According to SAP’s Chatterjee, “One of the things
provides significant value by enabling agility, we often see, with many customers who are new to
responsiveness, and improved decision-making such planning solutions and are working with Excel or
that organizations can continually adapt and respond an older solution—whether it’s SAP or one of its
to changing business conditions,” said Peck. “The competitors, is that they can stop acting as aggregators
rolling forecast provides a consistent forward-looking of data and be financial leaders.” One of their primary
view across the horizon where companies have goals is to be a contributor to the business, to act
better visibility around the issues and opportunities as a steward of where the organization is headed.
ahead of the curve and can adapt, course correct, or “Without a rolling forecast to provide that guidance,
change direction as needed. With the rolling forecast, finance cannot act as a strategic partner.”
companies are far better equipped to revisit strategic “Best in class companies clearly have a rolling
and operational tactics in light of new business forecast,” Chatterjee said. “Many clients that are
scenarios and can dynamically align resources initial adopters of the system and are moving from
accordingly. The question they face is: What actions legacy solutions do not move to a rolling forecast as a
can I take today (and tomorrow) to adjust to the fact first step, however. “First, they work on automatically
that performance is not turning out how I expected? aggregating data to make their day-to-day job easier,
It means they can do course correcting now—it’s the according to ChatterjeeNext, they use predicting
more dynamic aspect of continuous planning and analytics and rolling forecasting to look forward into
optimized resource allocation.” the business. “The true financial analyst sits in the
A critical guiding principle at the foundation of front of the boat vs. the back of the boat (analogy
a well-designed forecast and reforecast process is that Brian Kalish used). When you adopt a culture
that the forecast output per se is not the ultimate of rolling forecasts you have the ability to act on that
objective, according to Peck. “The real objective is forecast and steer the business,” Chatterjee said.
to leverage the forecast outputs to make decisions “Having that forward view allows you to plan
and take action based on the best estimate of the business better,” said Chatterjee. “Traditionally,
your anticipated future financial performance.” companies create a five-year strategic plan in July of
In the near-term, it can mean quickly realigning where they want the business to be. That gives them
resources and capacity with fluctuating demand a clear target. However, that plan does not cascade
to help achieve current-year financial objectives. into the annual plan that’s typically handled on a
Medium-term actions could include providing bottoms-up approach, which is very time consuming
enhanced guidance to external stakeholders to and takes place between July and October. It’s
proactively manage market expectations. And longer- very ground-up level. The rolling forecast doesn’t
term strategic actions could address competitive need to be a granular processes. As a result, finance
positioning, internal capabilities, and revisiting the professionals can spend more time doing strategy
core operating model, according to Peck. rather than data aggregation,” Chatterjee said.
A well designed rolling forecast process should It all comes down to the scope of the process.
provide the key inputs and financial baseline for most Organizations might be challenged by too high a
all other planning processes, including long-range level of granularity, but forecasting is not an exact
plans, strategic planning, target setting, initiative science. No one can predict the future. After all, who
development and prioritization, capital planning, and could have predicted the direction of the dollar, or
the annual budget, according to Peck. “The rolling oil prices? Companies that have a rolling forecast in
forecast can seed the budget and significantly reduce place can act very quickly on what’s happening, and
the time and effort required to complete the annual include KPIs that interplay to allow them to give
budget. In essence, organizations can have continuous guidance immediately. In this fast changing climate,
forecasting providing the most realistic estimate of CFOs want the guidance today—not three days
future performance based on the best external and from now. Making them wait is not going to add to
internal information that we have,” he said. the value of finance.
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AFP GUIDE: Implementing a Rolling Forecast: Success Factors and Pitfalls
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AFP GUIDE: Implementing a Rolling Forecast: Success Factors and Pitfalls
forecast, thereby providing guidance regarding driver-based forecast,” said Axson. It’s sometimes a
opportunities in the following year. “It’s also a difficult analytics process but often provides the best
form of performance management; it allows basis for a good rolling forecast.
the business to see how they’re performing Companies need to also keep an eye on the drivers
and what the outlook is,” said Schot.
they’ve identified to make sure that they haven’t
The assessment of actual targets and the
changed. For example, years ago in the mobile phone
assessment of the performance of the BUs
industry, the time people spent on the phone directly
is each done on a different time period. It’s
shorter for the container business than for the
affected how much they paid each month for the
oil business, where projects may span 10-15 service. With the introduction of a flat rate for service,
years. “We match the targets to the nature of the variable payment went away and hence the driver
the business,” said Schot. of revenue was no longer based on minutes of use.
“The benefit of a rolling forecast is that you According to Peck, the foundation of a good rolling
get a fresh view every quarter,” Schot said. forecast is a robust, driver-based modeling framework
“It gives you the ability to see the impact and capability. Driver-based planning uses operational
of current changes. If you set up a budget, driver models to predict financial results. These
it’s outdated a month or two after you models are essentially equations that represent the
start. A rolling forecast allows you to make mathematical relationships between key operational
adjustments. It allows you to be more flexible.” drivers (e.g., volume, rates, utilization, conversion
ratios, and brand awareness) and anticipated financial
outcomes. Focusing on the operational drivers enables
Critical Success Factors an organization to understand, plan around, and
Experts list the following two factors as critical to the
influence the critical elements that have the greatest
success of a rolling forecasting program.
impact on financial performance.
• Align the forecast with the market and the “Instead of forecasting the same atomic G/L
company’s industry dynamics. The more volatile account level of detail typically used for the budget,
the market, the more frequent the forecast and the forecast should focus on the key operational
the shorter the time horizon. For example, airlines business drivers impacting business performance,”
may need a shorter time horizon than stable said Peck. By focusing on the “critical few” instead
manufacturers. “The volatility and the market of the trivial many, driver models enable an efficient
dynamics should dictate how far out companies and far less cumbersome forecast process focused
should look and how frequently they should on the business levers most relevant for analysis and
forecast,” said Kolawole. decision-making. Some organizations have taken their
driver-based models to the next level by incorporating
• Implement a top-down, driver-based model.
unstructured data to further enhance visibility into
“The last thing you want to do is increase the
both external and internal drivers of demand, supply,
burden on the folks doing the forecast,” Kolawole
revenue, cost, competitive and consumer behavior,
said. Employing a driver-based approach is one
and other key business elements, according to Peck.
way to avoid this. The idea is to really figure
A key benefit received from leveraging a driver-
out what moves the needle, then make sure that
based rolling forecast framework is the ability to
there’s a connection between that and the forecast.
complete a very robust “what-if” analyses and scenario
This can be handled by a Center of Excellence,
planning based on changing the underlying driver
with business unit (BU) representation to help
value assumptions. Given the nature of the driver
figure out the right assumptions. It can go a long
models and the power of modern enabling technology,
way toward simplifying the process.
companies can generate hundreds of scenarios, explore
“To succeed, most companies that turn to rolling and understand the characteristics around each
forecasts move away from the atomic level of scenario, and then develop action and contingency
standardized forecasting by focusing on a business plans accordingly. “Over time, the driver model
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AFP GUIDE: Implementing a Rolling Forecast: Success Factors and Pitfalls
algorithms can be refined through experience and different internal departments that contribute:
advanced statistical analysis,” said Peck. the client facing group (operations); the IT
“Building a driver-based forecast is the real group (because of its importance, they do
game changer,” concurred Max. “However, it’s not zero-based forecasting bottoms-up three times
commonly understood.” A lot of companies forecast per year); and the support divisions, which
revenue and think of it as a driver. Revenue is a result, include finance, marketing and HR. For the first
not a cause. The question is what really changed in forecast, all the divisions do a classic bottoms-
up forecast, as well as the budget.
the business activity that will impact revenue, expense,
“In terms of revenue drivers, the company
the balance sheet and cash flow. “Recently, I’ve been
looks at markers like the number of transactions,
looking at two classes of models for driver-based
market outlook, and type of transactions,” Gozzi
forecasting,” said Max. “A standard model is purely explained. “On the cost side, headcount is one
transactional, such as retail sales transactions. The of the most important drivers—60 percent of
other approach involves models that look at the future the cost is headcount driven,” he said. To this
based on an underlying book of business,” said Max. end, “We have a payroll model to collect data
For example, finance companies might look at and model it. Different parameters based on
loans that are being brought in. The loans are assets inflation, etc. for each country in which we
with a life cycle associated with it, be it three years operate, driven by regulatory constraints and
or six months. At the end of the life cycle, there is the level of competition.
termination activity. “You have a baseline of activity “On the IT side, the big drivers are the projects
and assets that produce revenue and, of course, incur we embark on and our contracts with the
European entities for application development.
expenditures,” Max explained.
These mandates are based on assumptions and
Another example is health care providers with chronic
guidelines. We estimate the rate: that’s another
patients. “There’s a life cycle of care that begins when the
important driver,” Gozzi said.
patient enters the network. He or she gets treatment over In regard to infrastructure, the rolling forecast
the life of their illness,” he said. “You can build retention is basically the capital base and depreciation.
curves around that by using a combination of analytics “We have a lot of maintenance costs for
and data and look at the patient’s history, i.e., what are our infrastructure,” said Gozzi. “We make
the attributes and what can we learn from the past to assumptions about the cost of support using
project what the volumes will be going forward, and how contacts. It’s very directly driven by outstanding
that does affect revenue and costs?” support contracts.”
When implementing the new forecasting
approach, Euroclear didn’t encounter any
Practitioner case study: Euroclear substantive obstacles, according to Gozzi. It
Euroclear, the financial services company, is a was mostly a question of the maturity of each
platform that settles different transactions. It’s division. IT was already very mature and had
a very risk averse and stable business. Starting the processes in place. Others, like operations,
in 2012, the management committee asked to needed to formalize their approach a little
look beyond the current fiscal year, and the more regarding what is likely to happen next
company began running a rolling 18-month year. “Once they understood why we do it, they
forecast, according to Jose Gozzi, manager of gained the skills,” Gozzi said.
FP&A. “The forecast is refreshed three times “The forecast is our GPS; it provides direction
a year. The third forecast also covers the of where we’re going,” he explained. “What’s
budget for the next fiscal year. The forecast important is to see increase in new business, and
includes the lines of the P&L that cover revenue to understand how that will affect cost and keep
for the group, as well as all different costs: in line with revenue, anticipate that in advance
administrative and direct,” Gozzi said. and mitigate that increase to achieve greater
It also covers the various business entities profits. Without the farther outlook, it’s difficult
(12 legal entities). Additionally, there are three to take action and drive the business.”
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AFP GUIDE: Implementing a Rolling Forecast: Success Factors and Pitfalls
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AFP GUIDE: How FP&A is Improving Analytics
management, and execution of the overall data integration and master data management;
forecast process, but the business owners closest flexible and robust analytic planning; reporting
to the real operations of the business should own and consolidation applications; and standardized
and be held accountable for the driver inputs,” end-user tools for accessing, inputting, and
he said. visualizing information.
• Reporting and analysis. Adopting a rolling
forecast planning process in lieu of a traditional Practitioner case study:
annual budget process is a radical departure Direct Energy
from conventional practices and thinking, Direct Energy is an energy retailer that
according to Peck. “For those organizations that services both businesses and residential
still retain the annual budget but highly leverage homes. The company has customers in the
rolling forecasts for the bulk of their planning, Northern U.S. and a regulated business in
reporting, and analysis needs, the change is Alberta, Canada. Michael Senchuk, manager
still very substantial. Business owners must be of planning and analysis, is mostly involved
educated and trained around a new set of norms, in the Canadian-regulated aspect of the
expected behaviors, and baseline KPIs, where business, where he spent the last three years.
reliance on variance to budget comparisons will Over time, forecasting has not changed
dramatically. The company does one forecast
not suffice,” he said. “In the brave new world,
in the spring and one in the fall. The fall
the focus shifts from explaining what happened
forecast then serves as the budget for the
to why it happened, what will happen, and what
next year.
can we do to make it happen more favorably in The process starts at gross margins and
the future.” ends with looking at operating expenses and
• Integrate with other processes. Another the balance sheet. “We have a quasi-rolling
forecast,” explained Senchuk. The company
important issue is alignment with other
adds a full-year outlook in the fall, instead of
processes: strategic planning, business planning,
focusing only on year-end. How far out and
and operational planning. “If a rolling forecast
how frequently the forecast is depends on the
is not harmonized, it creates problems,” said nature of the business, according to Senchuk.
Melnychuk. “Operational planning should feed “We’re on a weekly basis,” he said.
the forecast,” she said. “It’s important to align Whose involved in contributing to the
through drivers in the system. Many companies forecast depends on the nature of the
around the globe are not there yet. The business. In the competitive businesses in the
practice is called harmonized planning or U.S., the sales teams are much more involved.
integrated planning.” In the regulated business in Canada, most of
the work is handled by finance. A lot of that is
• Enable tools and technology. Rolling forecasts also tied to what the company has to present
rely on a series of interconnected operational to the local regulatory commission.
driver models to generate expected financial For a while, the company used
results. This modeling environment must spreadsheets but have now upgraded to an
accommodate multiple, fast-paced, cross- SAP module. “It’s a lot easier to reconcile,”
functional forecast iterations involving robust said Senchuk. “It compresses the time it takes
“what-if ” analysis, scenario planning, and to produce the forecast, especially for the
decision-making trade-off discussions, according balance sheet. I see a lot of value in a rolling
to Peck. Given these business requirements, forecast as it provides a heads up on what’s
going on in the future horizon. Things are
it’s essential that the rolling forecast process
always moving.”
be supported by a comprehensive enterprise
information architecture platform, including
10 ©2015 Association for Financial Professionals, Inc. All Rights Reserved www.AFPonline.org
AFP GUIDE: Implementing a Rolling Forecast: Success Factors and Pitfalls
www.AFPonline.org ©2015 Association for Financial Professionals, Inc. All Rights Reserved 11
AFP GUIDE: Implementing a Rolling Forecast: Success Factors and Pitfalls
3. Figuring out the drivers. to it, the rolling forecast is no longer objective.
“The other big obstacle is figuring out the The reason we need it, is to want to see what is
drivers and the forecast based on those key likely to happen and be able to play out different
drivers,” said Max. “Figure out what empirically scenarios. This is where we’re likely to be. If
makes a difference: What are the drivers people mix performance management with
that have the most material impact on the forecasting, they are likely to be emotional about
forecast? What’s interesting is that when you it as bonuses are connected to the performance.
ask executives what matters, invariably it’s not As the result, the accuracy of forecast will suffer.”
necessarily the right answer. Do the analytics to
7. Integrate the forecast with other
see what drivers have the most impact. That’s
processes.
technically one of the most important things to
A pitfall for many companies is that they don’t
do,” Max said.
integrate the new forecasting process with legacy
4. Know what’s required to run the processes, according to Kolawole. The Hackett
business. Group advocates using the Q3 or Q4 forecast as
There’s also confusion around what a rolling the pseudo budget. Eliminating the budget can
forecast will fix and what it won’t fix, according make people nervous because of other aspects tied
to Kolawole. “That’s partly because managers to the budget, like compensation. But leveraging a
confuse the process of project planning, how snapshot of the forecast for budget purposes is key.
it’s funded and executed (operational), and the
8. Get finance involved from the get-go.
forecasting process. The planning process for
From an operational standpoint, it’s important that
projects happens regardless of the forecast. The
the finance team get involved from the beginning,
key is in identifying the level of detail that’s
according to Kolawole. Manufacturing, marketing
required day-to-day to run the business.”
and sales also have to have a seat at the table.
5. Don’t start with a blank sheet of paper. Finance guides and dollarizes the impact of sales
“The rolling forecast shouldn’t be a blank and marketing initiatives and, at the end of the day,
sheet of paper,” Kolawole said. “It should be there are no surprises.
seeded with the prior forecast. A lot of that
9. Change the mindset.
is technology-driven. If the right drivers are
“Another forecasting pitfall is exhibited in
identified, it should be easy to roll those forward
companies with well-established budgeting
and also use that to replace the budget. In
process that are accustomed to an annual cycle,”
addition, the rolling forecast should be based on
said Morlidge. “They don’t have planning
the 3- to 5-year strategic plans and incorporating
assumptions in place to feed a forecast beyond
macro indicators, such as economic forecasting
the year-end. For rolling forecasting to work
and big projects. There’s a natural feed there.”
well, the entire organization needs to work with
6. Delink compensation from forecast. a consistent set of horizons and a consistent
“Another potential problem is that people get cycle. This obsessive focus on year-end numbers
compensated based on whether they deliver the often leads to a connection between targets
results presented in their rolling forecast,” said and compensation for performance evaluation.
Accenture’s Axson. That’s a recipe for failure If people are only interested in that year-end
because it will affect the honesty of the forecast. number, they are less likely to provide objective
The target and compensation need to be separate input beyond that 1-year horizon, particularly
from the forecasting process. if the forecast is used to help set targets for the
Melnychuk agreed. “The problem in mixing following year.
the two is that it gets political,” she said. “When “There needs to be a clear distinction between
people feel their performance evaluation is tied target and forecast,” Morlidge explained.
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AFP GUIDE: Implementing a Rolling Forecast: Success Factors and Pitfalls
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About the Author
Nilly Essaides is Director of Practitioner Content Development at the Association for
Financial Professionals. Nilly has over 20 years of experience in research, writing and
meeting facilitation in the global treasury arena. She is a thought leader and the author
of multiple in-depth AFP Guides on treasury topics as well as monthly articles in AFP
Exchange, the AFP’s flagship publication. Nilly was managing director at the NeuGroup
and co-led the company’s successful peer group business. Nilly also co-authored a book
about knowledge management and how to transfer best practices with the American
Productivity and Quality Center (APQC).
AFP, Association for Financial Professionals, Certified Treasury Professional, and Certified
Corporate Financial Planning & Analysis Professional are registered trademarks of the
Association for Financial Professionals.© 2015 Association for Financial Professionals, Inc.
All Rights Reserved.
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Cas SandGo Inc.
Description de la situation
Fondée en 1995 par Mme Kim L’Apporte , le restaurant-comptoir SandGO se spécialise dans la
fabrication de sandwichs sur mesure pour emporter. Le restaurant est devenu très connu dans
sa région pour la fraîcheur, la saveur et la valeur santé de ses sandwichs. Profitant de
l’engouement des résidents des villes avoisinantes pour ses produits, Mme L’Apporte a entrepris
en 2011 d’élargir la couverture du territoire en ouvrant quatre autres succursales qui remportent
toutes un vif succès également.
Mme L’Apporte est une entrepreneure dans l’âme et se projette toujours vers l’avant. Sous
l’insistance des acteurs économiques de sa région et de son comptable externe, elle a accepté il
y a cinq ans de confier à celui-ci la préparation et le suivi de son budget d’opération VS ses
résultats financiers.
Comme elle en avait l’intuition, elle trouve que l’exercice est peut concluant pour les raisons
suivantes :
Le restaurant offre une douzaine de sandwichs différents qui sont regroupés dans trois familles.
Ces sandwichs peuvent être préparés selon les goûts de chaque client avec une série de
garnitures et condiments. Comme les chaînes concurrentes, SandGO offre ses sandwichs seuls
ou en format trio avec une boisson fontaine et un choix de croustilles ou de biscuits. Chaque
famille a ses propres données qui influencent sa rentabilité que voici :
Options :
Trio 45% 4,00 $
Breuvages ou 40% 2,25 $
biscuits seuls
La propriétaire estime que la faible marge sur les sandwichs végan est justifiée dans le but de
satisfaire à cette clientèle en croissance. Les ingrédients de cette famille sont actuellement plus
dispendieux mais elle s’attend à ce qu’ils diminuent avec le temps et la croissance en popularité
du choix végan.
D’ailleurs, des informations fiables sur les tendances du marché qu’elle a pu obtenir lui indiquent
ce qui suit sur l’évolution des 18 prochains mois :
À la page suivante, vous trouverez également un état des résultats de l’année qui vient de se
terminer qui vous présente ses résultats sur une base annuelle. Vous avez également un tableau
avec les principaux indicateurs clés que Mme L’Apporte a en tête et que vous avez pu recueillir.
Travail à faire :
1. Lire et comprendre le cas pour être en mesure de compléter le tableau excel (les états
financiers) et d’en discuter des éléments principaux en plénière.
2. Avec l’aide de la maquette Excel qui vous a été fournie, préparer une première version
de l’état des résultats d’un Rolling Forecast qui couvrira une période de six trimestres
(soit 18 mois) en utilisant l’information, les données et les facteurs qui sont présent
dans l’énoncé du cas. N’oubliez pas que certains de ces facteurs peuvent avoir des
effets sur d’autres.
Actifs
Actif à Court Terme
Encaisse 397 653 $
Inventaire (50 000$ par succursale) 250 000 $
Sous-total actifs à court terme 647 653 $
Passifs
Passifs à court terme
Découvert bancaire - $
Compte Fournisseurs 50 000 $
Total passifs à court terme 50 000 $
Capitaux Propres
Actions communs 10 000 $
Bénéfices non-répartis 725 000 $
Profit (perte) de l'exercise) 112 653 $
Total Capitaux Propres 847 653 $
Nous sommes en juin 202X et cela fait maintenant 6 mois que vous travaillez avec Mme L’Apporte
et elle aime bien le nouvel outil que vous lui avez présenté. En fait, elle a de nouveau projets et
elle veut vous en faire part et voir comment vous allez intégrer ces nouvelles données pour lui
présenter les résultats anticipés.
Elle vous appelle et vous fait part qu’elle souhaite ouvrir prochainement 2 nouvelles succursales
car des locaux qu’elle convoitait depuis longtemps dans 2 secteurs prometteurs se sont libérés.
Elle a déjà réservé les locaux et s’attends à débuter ses ventes au 4e trimestre de cette année.
Elle sait d’expérience que lorsqu’elle ouvre une nouvelle succursale bien localisée les ventes
prennent un an avant d’atteindre le même niveau que les autres succursales avec la progression
suivante :
Dans votre discussion, vous avez pu recueillir également les points suivants :
Travail à faire :
1. Avec l’aide de la maquette Excel qui vous a été fournie, préparer une seconde version
de l’état des résultats d’un Rolling Forecast qui couvrira une période de six trimestres à
partir du 3e trimestre de l’année 1 (soit 18 mois)
2. Mme L’Apporte prévoit des augmentations des prix similaires à ceux de l’année #1 pour
l’année 2