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LA BOÎTE À OUTILS

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LA BOÎTE À OUTILS

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2e édition

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■ Patrice STERN
■ Jean-Marc SCHOETTL
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La Boîte à Outils du management#;lef[#)''0%

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La Boîte à Outils de la négociation#Xm\ZA\XeDflkfe#;lef[#)'('%
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Le Métier de consultant, Xm\ZGXki`Z`XKlkfp#y[`k`fej[ËFi^Xe`jXk`fe#,\„[`k`fe#)'',%
Ça démAnage !#y[`k`fej@:J#)''+%
Faciliter la Communication de groupe#Xm\ZA%$G%>il\i\#y[`k`fej[ËFi^Xe`jXk`fe#)'')%
Le Management politiquement incorrect#D\[`Xk\iiX#(000%
Le Management ça s’arrange pas !#D\[`Xk\iiX#(00.%
Le Management sans ménagement#D\[`Xk\iiX#(000%

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Les Outils de la stratégie#Xm\ZAXZhl\j9fa`e#y[`k`fej[ËFi^Xe`jXk`fe#)'',%
Réaliser un benchmarking#@ej\g:fejlck`e^„[`k`fej#)''*%

Les QR codes et liens hypertexte permettant d’accéder aux sites Internet proposés dans cet ouvrage,
n’engagent pas la responsabilité de DUNOD EDITEUR, notamment quant au contenu de ces sites,
à leur éventuel dysfonctionnement ou à leur indisponibilité d’accès. DUNOD EDITEUR ne gère ni ne
contrôle en aucune façon les informations, produits ou services contenus dans ces sites tiers.

© Dunod, Paris, 2012

ISBN 978-2-10-056914-4
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1. Description du contexte

ÉTAPE DE DIFFÉRENCIATION
3
Attentes ­
générales 2. Problème posé 4
du client
vis-à-vis 3. Objectifs de l’intervention 6
des 4. Méthode et approche proposée
-
consultants 5
5. Déroulement "
5
6. Contrôle 4

7. Désignation de l’équipe

8. Budget

<ei„jld„ Insight
Le\ gifgfj`k`fe Zfdgfik\ _l`k ^iXe[\j The eight main steps to a proposal are :
„kXg\j1 ■ understanding the context ;
■ Zfdgi„_\ej`fe[lZfek\ok\2 ■ defining the problem to be solved ;
■ gifYc…d\~i„jfl[i\2 ■ purposes and objectives of the intervention ;

■ ÔeXc`k„j\kfYa\Zk`]j[\cË`ek\im\ek`fe2 ■ proposed approach ;

■ XggifZ_\gifgfj„\2 ■ implementation and planning ;

■ [„iflc\d\ek\kgcXee`e^2 ■ practical terms and monitoring ;

■ df[Xc`k„jgiXk`hl\j\kZfekic\2 ■ team selection ;

■ [„j`^eXk`fe[\c˄hl`g\2 ■ budget for the intervention.

■ Yl[^\k[Ë`ek\im\ek`fe% Other items are to complete the proposal :

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these include the consultants’ resumes as well
as references of similar missions carried out in
other firms.

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