SPSS Assignment 2: Anisha Bank

Anisha is a commercial bank that wants to study the commitment of its employees by means of a
questionnaire. The questionnaire contains mostly multi-item scales as well as some demographic questions.

Table 1 and 2 provide detailed information about the variables measured. The questionnaire itself is included
as an appendix to this assignment. The response of a sample of 98 bank employees can be found in the data
set on Blackboard.
The following tables give an overview of the variables measured in the questionnaire.

Table 1: Multi-item scales

Variable Total # of items Items # on questionnaire Scale Name in dataset
Participation in Decision Making 5 1 until 5 5-point part
Job Involvement 6 6 until 11 7-point inv
Stress 8 12 until 19 5-point stress
Administrative Climate 8 20 until 27 5-point admin
Perceived Job Opportunities 3 28 until 30 5-point jobopp
Organizational Commitment 15 31 until 45 7-point com

Table 2: Demographic variables

Demographics # of categories Item # on questionnaire Name in dataset
Age 8 46 age
Gender 2 47 gender
Work Unit 2 48 workunit
# of Years Worked 7 49 yearwork

1) KEY IN, CODING, AND EDITING

a) Key in all the survey data in SPSS by using appropriate coding.

b) Recode the following items by creating a new column in the data set with an appropriate name:
 Item # 11
 Item # 23 and 24
 Item # 30
 Item # 33, 37, 39, 41, 42 and 45

 Notice why you have to recode these specific items by looking at the questionnaire!

2) DESCRIPTIVES

a) Provide the sample characteristics by creating the bar chart for Age, Gender, Work Unit, and #
of Years Worked.

b) Create Descriptive tables that show information on Minimum, Maximum, Mean, Std.
Deviation, Variance, Skewness, and Kurtosis for all six variables.

c) Create Box plots for all six variables.

d) Create Box plots for Stress, which show separate results for Males and Females.
3) RELIABILITY ANALYSIS

a) Test the reliability of the following scales by Cronbach's Alpha:

 Participation in decision making
 Job involvement
 Stress
 Administrative climate
 Perceived job opportunities
 Organizational commitment

 Don't forget to use the recoded items!!!

b) Increase the reliability of the scales if Cronbach's alpha is insufficiently low (<0.7) by omitting
those items that are relatively uncorrelated with the other items from a scale.
 Hint: select the option in SPSS "scale if item deleted"

4) HYPOTHESIS TESTING

a) Obtain a Correlation matrix for all six variables and discuss the results.

b) Examine if there are significant differences in Job involvement between male and female
employees.

c) Examine if there are significant differences in Participation in decision making in the two
different work units.

d) Examine if there are significant differences in Stress among age of employees.

e) Examine if there are significant differences in Organizational commitment among number of

years worked.

f) Do a Regression analysis with organizational commitment as the dependent variable and the
other five scales as independent variables, and interpret the results.
Questionnaire Anisha Bank

Section 1: Participation in Decision Making

The following items ask for your reactions to various aspects connected with your
participation in decision making. You can mark the most appropriate answer, using the
scale below.
None Very
at all much
1 2 3 4 5
1) In general, how much say or influence do you have
on how you perform your job?
2) To what extent are you able to decide how to do your
job?
3) In general, how much say or influence do you have
in what goes on in your work group?
4) In general, how much say or influence do you have
on decisions which affect your job?
5) To what extent are your superiors receptive and listen
to your ideas and suggestions?

Section 2: Job Involvement

The following items ask for your reactions to various aspects with regard to your job
involvement. You can mark the most appropriate answer, using the scale below.

Strongly Strongly
disagree agree
1 2 3 4 5 6 7
6) The major satisfaction of my life comes from pursuing
my job.
7) The most important things that happen to me involve
my work.
8) I am really a perfectionist about my work.

9) I live, eat and breathe my work.

10) I am very much involved in my job.

11) Other things in life are more important to me

than my job.
 Section 3: Stress
The following items ask for your reactions to various aspects with regard to stress. All of
us feel bothered at one time or another by certain things in our work. How frequently do
you feel bothered by the following? You can mark the most appropriate answer, using the
scale below to indicate your responses.
Never Nearly
all the
time
1 2 3 4 5
12) Feeling that you have too heavy a workload; one that
you cannot possibly get done before the day is over.
14) Thinking that the amount of work you have to do may
interfere with how well it gets done.
15) Being unclear on just what the scope and
responsibilities of your job are.
16) Having to put up with the poor treatment given to you
by others in the organization.
17) Knowing that the clients can be getting much better
service, but are not.
18) Having to deal with too many requirements from too
many people.
19) Not knowing just what the people who you work with,
expect of you.
20) Feeling that you have to do things on the job that are
against your better judgment.

Section 4: Administrative climate

The following questions ask for your perceptions of your Administrator. Please indicate your
responses, using the following scale.

Strongly Strongly
My Administrator is: disagree agree

1 2 3 4 5
20) concerned about employees working as a team.

21) particular about developing good policies.

22) friendly to talk to.

23) not particular about communicating.

24) not good at planning for the long term.

25) very flexible in accommodating to the work

needs of employees.

26) doing the very best for the organization.

27) ensuring that the rules and procedures are

being properly followed.
Section 5: Job Opportunities
The following items ask for your reactions to various aspects with regard to your job
opportunities. You can mark the most appropriate answer, using the scale below.

Strongly Strongly
disagree agree
1 2 3 4 5
28) There are a number of jobs that are available to
someone with my qualifications.
29) If I were to seriously look for a job, I should find one
in a month or two.
30) Finding another job is quite a hassle.

Section 6: Organizational Commitment

The following items ask for your reactions to various aspects connected with organizational
commitment. You can mark the most appropriate answer, using the scale below.
Strongly Strongly
disagree agree
31) I am willing to put in a great deal of my effort 1 2 3 4 5 6 7
beyond that normally expected in order to help
this organization be successful.
32) I talk up this organization to my friends as a
great place to work for.
33) I feel very little loyalty to this place.
34) I would accept almost any type of job
assignment in order to keep working for this
organization.
35) I find that my values and the organization's
values are very similar.
36) I am proud to tell others that I am part of this
organization.
37) I could just as well be working for a different
organization.
38) This organization really inspires the very best
in me to perform my job.
39) It would take very little change in my present
circumstances to cause me to leave this
organization.
40) I am extremely glad that I chose this
organization to work for over others I was
considering at the time I joined.
41) There is not too much to be gained by sticking
with this organization indefinitely.
42) Often, I find it difficult to agree with this
organization's policies on important matters
relating to its employees.
43) I really care about the fate of this organization.
44) For me this is the best of all possible places to
work for.
45) Deciding to work for this organization was a
definite mistake on my part.
Below are a few questions that seek information about yourself. Please mark the
appropriate numbers that apply to you.

46) Your age 47) Your gender 48) Your work unit 49) # of years worked
20 or under male branch office less than 1
21-30 female head office 1-2
31-36 3-6
37-43 7-12
44-50 13-18
51-56 19-23
57-60 24 and over
over 60

DATASET ACTIVATE DataSet1.

COMPUTE PIDM=MEAN(part1 to part5).
EXECUTE.
COMPUTE JI=MEAN(inv1 to inv6).
EXECUTE.
COMPUTE Stress=MEAN(stress1 to stress8).
EXECUTE.
COMPUTE AC=MEAN(admin.1 to admin.8).
EXECUTE.
COMPUTE PJO=MEAN(jobopp1 to jobopp3).
EXECUTE.
COMPUTE OC=MEAN(com1 to com15).
EXECUTE.