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PROCESSUS DE SUPPORT
PROCESSUS OPERATIONNELS
Les processus opérationnels sont les tâches quotidiennes qui génèrent des revenus
pour l'entreprise. Ils peuvent inclure la production, la vente, la gestion des
stocks et la prestation de services. En résumé, ce sont les activités qui font
gagner de l'argent à l'entreprise.
Member
According to the ISO/IEC/IEEE 15288:2015 standard, a process is an "ordered set of
activities directed to a specific result or set of results". This means that a
process is composed of a series of steps and actions that are taken to achieve a
certain goal.
For example, a company's process for developing a new product might include the
following steps and activities:
Create a prototype
Each step in this process is necessary to ensure the successful development of the
product. The order of the steps may vary based on the specifics of the project, and
additional steps may be added as needed.